• Ask if the shop technicians regularly handle your vehicle make and model, and how long the shop has been in business.
• Keep your eyes open for a neat, well organized facility with modern equipment. Vehicle manufacturers typically have specific procedures and equipment used for repair.
• Professionally run collision and repair centers will have a friendly and helpful staff happy to answer any questions you may have.
• Browse the customer service area for civic and community service awards, or membership in the Better Business Bureau.
• Look for signs of a technically competent staff, such as trade school diplomas, certificates of advanced coursework training, or certifications by the National Institute for Automotive Service Excellence.
• Note that all policies, guarantees, and payment processes should be posted or explained.

Once approved, we will get your vehicle on schedule for repairs as soon as possible. Check out the overview of our process broken down below:

• Once your vehicle is assessed, we collaborate with insurance and our customers to address any hidden or concealed damage that we found during the repair.
• Our technicians will then paint the vehicle to ensure a clean and polished look.
• After a speckless paint job, our techs detail the vehicle and prepare it for customer delivery.
  At customer pick-up, the customer will take care of final billing responsibility and while we handle any outstanding obligations from the insurance company.

We serve customers from Byron, Pine Island, Kasson, and Austin, MN.