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We were on a road trip from Utah to Wisconsin when our Subaru started having issues starting. We called this dealership while driving since it was close to our route. They were so kind and were willing to get us an appointment same day. They had us in and repaired within an hour so we could finish the last 5 hours of our trip. We are so grateful!
Thankful for my brother Willie and Elliot for making my purchase as stressful as possible!!
Minimal waiting for shuttle. Friendly shuttle
Thank you for all of your help! Team at Chevrolet of Spring Valley did a great job!!
Tim Lecy in service was great to deal with . Seemed very nolagable and polite
Everyone was very friendly and helpful.
Brandon Tucker was great and entire process was seamless.
I have leased 5 Nissan's over the last 12+ years. I have always had great customer service. This time I had trouble. It took a while to get everything straightened out, but I was very fortunate to have Austin take over and help me. He was wonderful and I highly recommend him to any customer. He is on the ball and got things done! So, thank you Austin, for all your help! I greatly appreciate it!!!
I had a great experience at Rochester GMC. My interfaces with Bennett, Shawn, Jon, and Jason in the parts dept were all positive. They were courteous, answered questions, & were willing to work with me on timing for picking up the new GMC Sierra Denali Ultimate. Jason from the parts dept got a set of weather tech matts on order for me as well. Bennett and Shawn were good to work with on the test drives, on narrowing down the vehicle of choice, and negotiations for final purchase.
Named my car after Malik😮‍💨😮‍💨
My husband and I bought our Buick SUV from Willie yesterday, and the whole experience was honestly SO easy and fun! We are incredibly grateful for Willie, Anllelica, and Isaac for making the entire process such a great experience. Everyone was friendly, helpful, and made us feel comfortable from start to finish. We couldn’t have asked for a better experience! So if you’re looking for a new car, don’t be silly…BUY FROM WILLIE!
Had Tim Lecy as my service man, Jacob tech/ mechanic did awesome job of fixing my turbo and def issues, highly recommended Thanks guys
I had a great experience with Elliott from Subaru of Rochester! Even though I didn’t purchase a Subaru he still took the time and patience to go over items I was looking for and answer every question I had. The process from this dealership was so easy and painless. I have not had the best experience in the past from other car dealerships. At Subaru of Rochester I did not feel pressured, hassled or stressed about my vehicle purchase. My daughter even got a cool t-shirt from Elliott which she wears daily now! They were great!
Vary good
Love this place they made car buying easy again!
We had a great experience with Subaru of Rochester. The entire process was simple, smooth, and stress-free from start to finish. Jake and his team made sure the process was as easy and straightforward as possible. We really appreciate the excellent customer service and how effortless they made the leasing experience. Thank you for taking such great care of us. We're very happy with our experience and would highly recommend to others!
Tim was great! I had some concerns from work done somewhere else and he reassured me he would take good care of me. And he did that and then them some. I would 100% recommend anyone go there. And I got a car wash that I didn’t expect!
Adrian was very professional and made the process easy was out of there within a couple of hours
Friendly staff and was taken care of while I waited for my vehicle
I just bought a pickup from SV Chevrolet and I had the best car buying experience I’ve ever had. Adrian made the whole process easy and I never felt under duress. He was able to answer all my questions and was very great to work with. The same goes for Angelica in the finance office. Very pleased end to end.
Great
Great dealer to work with. We had a minor issue but they made it right too. I dealt with Malik who was very responsive and polite.
We had a good experience while buying a used car. We paid a fair price and were treated very well. Plenty of snacks available while you wait and a modern facility.
Had a great experience purchasing my new 2026 WRX limited. Shawn made the whole process from discussing prices to buying the car a very smooth process. Couldn't have found a better dealership
This is the 2nd car I've purchased at Subaru of Rochester. They've earned my loyalty with great service and staff. I worked with Matt to buy this one and he was exceptional--genuine, professional, knowledgeable and funny. I've never laughed so much when making a major purchase.
Great people and super easy to work with. We had an excellent experience.
Great people and easy to work with.
They changed the oil & rotated the tires. They kept me updated with things that needed to be done. So, I can schedule them at my convenience. It very nice to have a heads up with needs to keep my car running.
I had a great experience with Chevrolet of spring valley everyone was so nice and very flexible they worked with my scheduled stayed after hours when I was able to come in! Don’t have a single complaint! Ely was great
Very helpful. Very kind. Driven to fit your needs.
My husband and I recently purchased a Subaru Forester and working with Emily was hands-down the best part of the process! Emily was thorough, knowledgeable, and friendly, taking the time to answer all our questions with zero pressure. She made sure we found the exact right fit for our family. If you're shopping for a vehicle, do yourself a favor and ask for Emily!
missy and dereck are the best, they will match the service you need to your car and do it with the best friendly service, I'm gonna buy my next car from asa auto plaza as well!!!
Collins and the team at Subaru are top notch! They aren't just trying to pull out all the stops just to get your business. They are authentic, trustworthy people. We were happy to have Collins take care of our trade. He is genuine and hard working. Thank you!
Brenen was amazing. I appreciated his patience and no pressure approach. Very pleasant experience. Also huge shot out to Heather Holm for exceptional customer service.
Easy to work with!
Car runs good. Vote Gavin for district attorney
We were treated with respect and courtesy, always checking if we needed anything!
The whole team at Rochester Subaru was fantastic to work with! Matt provided expert knowledge and was great to work with. The financial team was also great to work with and provided many different options and their best advise. I hope Subaru of Rochester knows how lucky they are to have employees like this team! The one thing that disappointed me was the Military discount. Subaru will recognize a person who served their country and got out within 2 years, but a veteran like me with 8 years of service can not be recognized by Subaru because I have been out since 1977. We both signed up to serve the United States of America and I did it proudly!! The $500 was not a big issue, it was just that Subaru did not recognize my service!! Please Thank the whole team for providing such professional care to my Wife and I!!
The whole team at GMC went above and beyond with our trade in and purchase of a new truck. They worked extra hours and made the deal/money work in our favor to meet our goals. Malik, Derek, Austin, and Scott were all amazing!! I would highly recommend GMC/Nissan of Rochester for anyone buying a car or truck 💯
Elliott was great to work with at Subaru of Rochester. He has thorough knowledge of cars and got me into a 2026 blue Subaru Crosstrek. He made the whole experience of buying a car so smooth. Thank you Elliott and Subaru of Rochester for my new car. I love it
Matt did an excellent job. Matt was very accommodating and reassuring. We were comfortable working with Matt and his team.
Bought a 2024 GMC truck from Preston here at GMC of Rochester. He was very helpful throughout the entire process. I had drove over 2hrs to purchase this truck. Preston had sent me all the photos and info I had asked for before making the drive and was quick to respond. Simple and quick purchase from start to finish. Thank you!
Nice job! Respectful workers.
We came in looking for a good car. We've had two Subaru's before and loved them. The Crosstrek we picked was perfect. It is the right size and fit for us and handles great.
Mr. Lacey was so accommodating and knowledgeable at what he does. I only wish he could have someone to help him
All the staff was courteous and our salesman, Jesse, that helped us pick the perfect SUV for us was fabulous! We couldn't have asked for a better experience.
Jacob shows expertise and professionalism in handling customer service. He helped me find the right vehicle for me that is great for Minnesota weather and discussed with me all the important features of the car. Demonstrated excellent customer service skills and knows how to establish a friendly relationship demeanor, and above all, is attentive in responding to customers' concerns and questions.
SO MANY SNACK AND BEVERAGE OPTIONS! Thank you, it makes our hearts warm.
Emily and the rest of the penz team are amazing. Wonderful experience will be buying from Subaru of rochester again
I had a great experience with Subaru of Rochester. Everyone was kind, professional, punctual, and fair throughout the entire process. Jordan, the salesman, was extremely helpful and made the buying experience easy and comfortable. Jeremiah, the accountant, was also great to work with and made the paperwork straightforward and hassle-free. It’s refreshing to deal with a dealership that treats its customers with respect and doesn’t make you feel pressured. I really appreciate the way I was treated and would definitely recommend Subaru of Rochester to anyone looking for a vehicle. Jordan and Jeremiah both deserve recognition for making this such a positive experience! Thank you again guys!
Amazing customer service from start to finish. Our salesman Gaborik was awesome.
★★★★★ I had a great experience purchasing my car from Ian Bergstrom at GMC Rochester. Ian was professional, knowledgeable, patient, and genuinely made the entire process feel easy and stress-free. He took the time to answer all of my questions without ever making me feel pressured, which I really appreciated. After a pretty stressful car situation, Ian helped turn things around and got me into a vehicle I’m really happy with. He clearly knows his stuff—and somehow managed to make buying a car almost enjoyable, which I’m pretty sure should be listed as a special skill on his résumé. I would absolutely recommend Ian to anyone looking for a vehicle. Great guy, great service, and a great experience from start to finish. Thank you, Ian!
We have been Subaru customers for a long time and recently purchased a new vehicle. The process went pretty smoothly. We especially enjoyed working with Olivia in Sales. She is very personable, knowledgeable and enthusiastic. We could tell she enjoys doing her job!
Great experience got me in on time. Great people!
Ian was great. Very kind and knowledgeable. Made it an easy process. Thank you!
I couldn’t recommend this dealership more. We worked with Isaih, who is hands down the best salesperson I’ve ever dealt with—professional, knowledgeable, hilarious, and an incredible communicator. Before our test drive, he pulled the car up, opened every door, and walked us through the features step-by-step. The team at Subaru of Rochester genuinely cares about your experience and works hard to help you find a car that fits your specific needs and budget. Unlike the rushed Honda buying experience across town—where I literally spent today peeling their dealer badge off my car—Subaru actually lets you take your time. Having bought multiple cars in Rochester, Subaru is in a league of its own. For first time Subaru owners, we couldn’t be more happy. Highly recommend!
Good experience buying a car at Nissan of Rochester (Jesse helped us).I appreciated that they were not pushy.
Isaih Handy was fantastic with everything leading up to final pick-up date. Would definitely do business with him again.
It was easy to book an appointment. We were able to go through different settings and preferences on a new vehicle we had purchased. Amy was very helpful and knowledgeable which helped me get more comfortable with the vehicle.
The staff there is wonderful! They let us do test drives and gave us a chance to make the best decision. We love our 2026 Nissan Pathfinder!! Thank you!
Great service as usual, when I bought in my 2025 Buick Encore GX for 15,000 mile routine maintenance service. Zach Wallway was thorough and patient went over all the recommended service components.
My husband and I recently bought the 2026 Crosstrek Hybrid from this Subaru dealership. From the beginning to the end, it was a very positive experience. We had done some research on the car model we were interested in and we dropped by the dealership to see if we could do test drive. Emily was so helpful and did not make us feel pressured during the process. We are so happy with our purchase and with the customer service. Everyone was so friendly!
It was a wonderful experience. Had shopped the. Internet for vehicles and pricing. Needed to physically see the different models and trim packages. We live in Red Wing and Rochester was closer. The plan was to visit different dealerships and shop. The staff and salespeople at Penz were very friendly. Not pushy. Very accommodating as we looked and test drove 4-6 vehicles. Our salesman ,Gbaorik,was very helpful. If he didn't have the answers,he sought it out quickly. He made it our experience and did a great job. The financing is a whole nother part to the buy. But, Ally,was very professional, not pushy and ww talked through what we wanted for plans and she had good feedback without making us feel uncomfortable if I said "No thanks."i It takes time to buy that car you want,but we finalized and walked out feeling good about the whole experience. It's been awhile since we did a vehicle purchase,especially new. But,they were excellent.
Excellent experience! I have told all of my friends. The customer service tops all. It's immaculate inside and they serve coffee, etc A very nice touch. They support the community in multiple facets. They are very generous to support other great causes. I am in love with my car. I hadn't originally planned on buying a Subaru but I am sold on this whole situation. And they follow up with everything. If you need a vehicle this is the place to go. Hands down. Their theme is "LOVE" and this is evident. Christianity is part of their life and it shows. Praise God for that! Vickie Gross
Fast and friendly service
Good experience buying from GMC of Rochester last week. Vehicle was as expected and the guys and gal were real easy to converse with. They make you feel comfortable and it was a nice easy process. Would recommend 👌
Great staff!! Super kind and helpful! Best dealership I’ve ever worked with in my whole life!
All staff very helpful and friendly. Made the deal go fast and easy!
Great experience.
they stayed open late for me to drive from Rochester, did everything they could for me to have a lower payment! I am very pleased and happy with my purchase. 10/10 would absolutely recommend. thank you to Willie & Anllelica!
Best deal quickly and great service. The way I like to buy a vehicle!
No stress, friendly buying experience. Thank you Jesse, Sam & Austin
Good experience, accommodating staff. Would recommend.
Jacob was a great man
The sales person was phenomenal!!
Salesman was great sales manager was great. Finace was too pushy for my liking with the add ons but got a nice car with a good rate.
Great experience!
Brandon was very professional, polite, and knowledgeable. Going into car dealerships is often overwhelming because of overbearing salesmen but that was not the case with Brandon. Calm, cool, and collected. Go buy a car from Brandon. A+
Jesse was great to work with. Super responsive and helpful. Made the whole process seemless.
I returned to Subaru of Rochester for a second car purchase. My experience went very smoothly and professional. I would recommend Subaru of Rochester to anyone. I also returned to work with a professional sales man, Alex P. Great experience. My experience on March 31st with Trevor and the Service Department was wonderful. I could not have asked for a better experience. Keep up the good work. I gave told many Mankato people what a wonderful job your dealership and service department do.. Now on my third Outback from Rochester Subaru. Great experience. My salesman, Collin was wonderful and Jake the GM was very friendly and professional. Another great experience and will continue to tell people to travel to Rochester from Mankato. Thanks.
I always had a great experience with Subaru Rochester.
Everyone is very friendly and aim to please.
Very easy to deal with
Jesse was awesome with me. He took good care of me. I was able to get the vehicle I wanted at a good price.
Esod was really great! Very friendly, very knowledgable , very infomative.
People at Subaru are always great. If you are purchasing a new automobile, I’m not sure how important customer service is to you vs having a great car. At Subaru the cars are great and the customer service is great.
Willie was super helpful and helped us find exactly what we were looking for. Everyone we encountered in the store was very professional and kind.
Everyone was so nice and helpful.
It was easy to book an appointment online. I was welcomed in to the garage on time. They did a thorough assessment of my car as well as the maintenance that I had asked for. The carwash was down. They gave me a complete readout of all the systems within in my car and their status. Very satisfied.
Everyone that I dealt with was very helpful. I want to thank Amanda, Jesse and Derek and anyone else that helped me out with my Seltos. Derek helped reduce my loan, Amanda was very informative and Jesse made the test drive and buying experience seamless. Thank you to the whole crew!
I feel the sales and financing team at Subaru of Rochester took care of me very well. They kept me informed of the stock, and found me a 2026 Outback Limited (CPO with only 2,500 mi) I live 1 1/2 hours away, so they had it delivered to my house, and picked up my car for trade in. I've never had that option before. The convenience was great, but the down side was no one was there to explain the forms I had to fill out at the time of delivery, and so I had to do some calling. The biggest thing I didn't like was before I came to the dealership I asked them if I was to buy a car there, could I take it to any other dealership for warrenty service. They confirmed absolutely! When it came down to it, when I got on location, they clarified, I could go anywhere, but I would have to pay $100 deductible to go elsewhere for servicing.. I felt that was a "bait & switch", In the end, I used that as leverage on my deal and got that waived for the future. Hopefully there will be no "catches" to that when the event when it arrives.
Subaru of Rochester is truly a wonderful dealership!!! The staff is top notch and professional, Olivia got me into a fantastic 2021 outback that we were talking about over the weekend- said I couldn’t make it until Monday morning and was told it be cleaned and gased up for me to take for a test drive and sure enough Monday morning it was ready for me. I’ll be coming back to Subaru of Rochester for all my future vehicle needs.
we live in twins, but this store is located north of Rochester far away from us, offers good service, and has transparent pricing, Sales Consultant Collins Kiyaga help us too many, thank you.
Every time I get service done at this location the bar is set a little higher. Zoey is amazing and helped us navigate what was most important for regular service on our high mileage car. With money being tight these days, it is a relief to come to a business that isn’t trying to squeeze more money out of you. They work more as a trusted partner. We live 9 hours away and alway make sure we get our service done here when we are in town.
Great service. They go above and beyond
Received service the very next day (no delay in getting an appointment). My problem was promptly fixed. Excellent customer service!
Quick and helpful. It feels like they aren't trying to take advantage of you, which is great. The employees aren't paid on commission, so they are genuinely trying to help you find the best deal possible.
My car is 18 years old. Every time I come in for an oil change I don't need an estimate for everything it might need.
Esad was great to work with. He was no pressure which actually made the experience quite nice. He communicated well throughout the entire time and was very patient with me
Given that we were out from out of state and suddenly had a vehicle that could no longer be driven safely and repairs would have been outrageous, everyone we dealt with was very helpful and help make a rotten day much better and much easier to deal with.
We were on a road trip from Utah to Wisconsin when our Subaru started having issues starting. We called this dealership while driving since it was close to our route. They were so kind and were willing to get us an appointment same day. They had us in and repaired within an hour so we could finish the last 5 hours of our trip. We are so grateful!
Thankful for my brother Willie and Elliot for making my purchase as stressful as possible!!
Minimal waiting for shuttle. Friendly shuttle
Thank you for all of your help! Team at Chevrolet of Spring Valley did a great job!!
Tim Lecy in service was great to deal with . Seemed very nolagable and polite
Everyone was very friendly and helpful.
Brandon Tucker was great and entire process was seamless.
I have leased 5 Nissan's over the last 12+ years. I have always had great customer service. This time I had trouble. It took a while to get everything straightened out, but I was very fortunate to have Austin take over and help me. He was wonderful and I highly recommend him to any customer. He is on the ball and got things done! So, thank you Austin, for all your help! I greatly appreciate it!!!
I had a great experience at Rochester GMC. My interfaces with Bennett, Shawn, Jon, and Jason in the parts dept were all positive. They were courteous, answered questions, & were willing to work with me on timing for picking up the new GMC Sierra Denali Ultimate. Jason from the parts dept got a set of weather tech matts on order for me as well. Bennett and Shawn were good to work with on the test drives, on narrowing down the vehicle of choice, and negotiations for final purchase.
Named my car after Malik😮‍💨😮‍💨
My husband and I bought our Buick SUV from Willie yesterday, and the whole experience was honestly SO easy and fun! We are incredibly grateful for Willie, Anllelica, and Isaac for making the entire process such a great experience. Everyone was friendly, helpful, and made us feel comfortable from start to finish. We couldn’t have asked for a better experience! So if you’re looking for a new car, don’t be silly…BUY FROM WILLIE!
Had Tim Lecy as my service man, Jacob tech/ mechanic did awesome job of fixing my turbo and def issues, highly recommended Thanks guys
I had a great experience with Elliott from Subaru of Rochester! Even though I didn’t purchase a Subaru he still took the time and patience to go over items I was looking for and answer every question I had. The process from this dealership was so easy and painless. I have not had the best experience in the past from other car dealerships. At Subaru of Rochester I did not feel pressured, hassled or stressed about my vehicle purchase. My daughter even got a cool t-shirt from Elliott which she wears daily now! They were great!
Vary good
Love this place they made car buying easy again!
We had a great experience with Subaru of Rochester. The entire process was simple, smooth, and stress-free from start to finish. Jake and his team made sure the process was as easy and straightforward as possible. We really appreciate the excellent customer service and how effortless they made the leasing experience. Thank you for taking such great care of us. We're very happy with our experience and would highly recommend to others!
Tim was great! I had some concerns from work done somewhere else and he reassured me he would take good care of me. And he did that and then them some. I would 100% recommend anyone go there. And I got a car wash that I didn’t expect!
Adrian was very professional and made the process easy was out of there within a couple of hours
Friendly staff and was taken care of while I waited for my vehicle
I just bought a pickup from SV Chevrolet and I had the best car buying experience I’ve ever had. Adrian made the whole process easy and I never felt under duress. He was able to answer all my questions and was very great to work with. The same goes for Angelica in the finance office. Very pleased end to end.
Great
Great dealer to work with. We had a minor issue but they made it right too. I dealt with Malik who was very responsive and polite.
We had a good experience while buying a used car. We paid a fair price and were treated very well. Plenty of snacks available while you wait and a modern facility.
Had a great experience purchasing my new 2026 WRX limited. Shawn made the whole process from discussing prices to buying the car a very smooth process. Couldn't have found a better dealership
This is the 2nd car I've purchased at Subaru of Rochester. They've earned my loyalty with great service and staff. I worked with Matt to buy this one and he was exceptional--genuine, professional, knowledgeable and funny. I've never laughed so much when making a major purchase.
Great people and super easy to work with. We had an excellent experience.
Great people and easy to work with.
They changed the oil & rotated the tires. They kept me updated with things that needed to be done. So, I can schedule them at my convenience. It very nice to have a heads up with needs to keep my car running.
I had a great experience with Chevrolet of spring valley everyone was so nice and very flexible they worked with my scheduled stayed after hours when I was able to come in! Don’t have a single complaint! Ely was great
Very helpful. Very kind. Driven to fit your needs.
My husband and I recently purchased a Subaru Forester and working with Emily was hands-down the best part of the process! Emily was thorough, knowledgeable, and friendly, taking the time to answer all our questions with zero pressure. She made sure we found the exact right fit for our family. If you're shopping for a vehicle, do yourself a favor and ask for Emily!
missy and dereck are the best, they will match the service you need to your car and do it with the best friendly service, I'm gonna buy my next car from asa auto plaza as well!!!
Collins and the team at Subaru are top notch! They aren't just trying to pull out all the stops just to get your business. They are authentic, trustworthy people. We were happy to have Collins take care of our trade. He is genuine and hard working. Thank you!
Brenen was amazing. I appreciated his patience and no pressure approach. Very pleasant experience. Also huge shot out to Heather Holm for exceptional customer service.
Easy to work with!
Car runs good. Vote Gavin for district attorney
We were treated with respect and courtesy, always checking if we needed anything!
The whole team at Rochester Subaru was fantastic to work with! Matt provided expert knowledge and was great to work with. The financial team was also great to work with and provided many different options and their best advise. I hope Subaru of Rochester knows how lucky they are to have employees like this team! The one thing that disappointed me was the Military discount. Subaru will recognize a person who served their country and got out within 2 years, but a veteran like me with 8 years of service can not be recognized by Subaru because I have been out since 1977. We both signed up to serve the United States of America and I did it proudly!! The $500 was not a big issue, it was just that Subaru did not recognize my service!! Please Thank the whole team for providing such professional care to my Wife and I!!
The whole team at GMC went above and beyond with our trade in and purchase of a new truck. They worked extra hours and made the deal/money work in our favor to meet our goals. Malik, Derek, Austin, and Scott were all amazing!! I would highly recommend GMC/Nissan of Rochester for anyone buying a car or truck 💯
Elliott was great to work with at Subaru of Rochester. He has thorough knowledge of cars and got me into a 2026 blue Subaru Crosstrek. He made the whole experience of buying a car so smooth. Thank you Elliott and Subaru of Rochester for my new car. I love it
Matt did an excellent job. Matt was very accommodating and reassuring. We were comfortable working with Matt and his team.
Bought a 2024 GMC truck from Preston here at GMC of Rochester. He was very helpful throughout the entire process. I had drove over 2hrs to purchase this truck. Preston had sent me all the photos and info I had asked for before making the drive and was quick to respond. Simple and quick purchase from start to finish. Thank you!
Nice job! Respectful workers.
We came in looking for a good car. We've had two Subaru's before and loved them. The Crosstrek we picked was perfect. It is the right size and fit for us and handles great.
Mr. Lacey was so accommodating and knowledgeable at what he does. I only wish he could have someone to help him
All the staff was courteous and our salesman, Jesse, that helped us pick the perfect SUV for us was fabulous! We couldn't have asked for a better experience.
Jacob shows expertise and professionalism in handling customer service. He helped me find the right vehicle for me that is great for Minnesota weather and discussed with me all the important features of the car. Demonstrated excellent customer service skills and knows how to establish a friendly relationship demeanor, and above all, is attentive in responding to customers' concerns and questions.
SO MANY SNACK AND BEVERAGE OPTIONS! Thank you, it makes our hearts warm.
Emily and the rest of the penz team are amazing. Wonderful experience will be buying from Subaru of rochester again
I had a great experience with Subaru of Rochester. Everyone was kind, professional, punctual, and fair throughout the entire process. Jordan, the salesman, was extremely helpful and made the buying experience easy and comfortable. Jeremiah, the accountant, was also great to work with and made the paperwork straightforward and hassle-free. It’s refreshing to deal with a dealership that treats its customers with respect and doesn’t make you feel pressured. I really appreciate the way I was treated and would definitely recommend Subaru of Rochester to anyone looking for a vehicle. Jordan and Jeremiah both deserve recognition for making this such a positive experience! Thank you again guys!
Amazing customer service from start to finish. Our salesman Gaborik was awesome.
★★★★★ I had a great experience purchasing my car from Ian Bergstrom at GMC Rochester. Ian was professional, knowledgeable, patient, and genuinely made the entire process feel easy and stress-free. He took the time to answer all of my questions without ever making me feel pressured, which I really appreciated. After a pretty stressful car situation, Ian helped turn things around and got me into a vehicle I’m really happy with. He clearly knows his stuff—and somehow managed to make buying a car almost enjoyable, which I’m pretty sure should be listed as a special skill on his résumé. I would absolutely recommend Ian to anyone looking for a vehicle. Great guy, great service, and a great experience from start to finish. Thank you, Ian!
We have been Subaru customers for a long time and recently purchased a new vehicle. The process went pretty smoothly. We especially enjoyed working with Olivia in Sales. She is very personable, knowledgeable and enthusiastic. We could tell she enjoys doing her job!
Great experience got me in on time. Great people!
Ian was great. Very kind and knowledgeable. Made it an easy process. Thank you!
I couldn’t recommend this dealership more. We worked with Isaih, who is hands down the best salesperson I’ve ever dealt with—professional, knowledgeable, hilarious, and an incredible communicator. Before our test drive, he pulled the car up, opened every door, and walked us through the features step-by-step. The team at Subaru of Rochester genuinely cares about your experience and works hard to help you find a car that fits your specific needs and budget. Unlike the rushed Honda buying experience across town—where I literally spent today peeling their dealer badge off my car—Subaru actually lets you take your time. Having bought multiple cars in Rochester, Subaru is in a league of its own. For first time Subaru owners, we couldn’t be more happy. Highly recommend!
Good experience buying a car at Nissan of Rochester (Jesse helped us).I appreciated that they were not pushy.
Isaih Handy was fantastic with everything leading up to final pick-up date. Would definitely do business with him again.
It was easy to book an appointment. We were able to go through different settings and preferences on a new vehicle we had purchased. Amy was very helpful and knowledgeable which helped me get more comfortable with the vehicle.
The staff there is wonderful! They let us do test drives and gave us a chance to make the best decision. We love our 2026 Nissan Pathfinder!! Thank you!
Great service as usual, when I bought in my 2025 Buick Encore GX for 15,000 mile routine maintenance service. Zach Wallway was thorough and patient went over all the recommended service components.
My husband and I recently bought the 2026 Crosstrek Hybrid from this Subaru dealership. From the beginning to the end, it was a very positive experience. We had done some research on the car model we were interested in and we dropped by the dealership to see if we could do test drive. Emily was so helpful and did not make us feel pressured during the process. We are so happy with our purchase and with the customer service. Everyone was so friendly!
It was a wonderful experience. Had shopped the. Internet for vehicles and pricing. Needed to physically see the different models and trim packages. We live in Red Wing and Rochester was closer. The plan was to visit different dealerships and shop. The staff and salespeople at Penz were very friendly. Not pushy. Very accommodating as we looked and test drove 4-6 vehicles. Our salesman ,Gbaorik,was very helpful. If he didn't have the answers,he sought it out quickly. He made it our experience and did a great job. The financing is a whole nother part to the buy. But, Ally,was very professional, not pushy and ww talked through what we wanted for plans and she had good feedback without making us feel uncomfortable if I said "No thanks."i It takes time to buy that car you want,but we finalized and walked out feeling good about the whole experience. It's been awhile since we did a vehicle purchase,especially new. But,they were excellent.
Excellent experience! I have told all of my friends. The customer service tops all. It's immaculate inside and they serve coffee, etc A very nice touch. They support the community in multiple facets. They are very generous to support other great causes. I am in love with my car. I hadn't originally planned on buying a Subaru but I am sold on this whole situation. And they follow up with everything. If you need a vehicle this is the place to go. Hands down. Their theme is "LOVE" and this is evident. Christianity is part of their life and it shows. Praise God for that! Vickie Gross
Fast and friendly service
Good experience buying from GMC of Rochester last week. Vehicle was as expected and the guys and gal were real easy to converse with. They make you feel comfortable and it was a nice easy process. Would recommend 👌
Great staff!! Super kind and helpful! Best dealership I’ve ever worked with in my whole life!
All staff very helpful and friendly. Made the deal go fast and easy!
Great experience.
they stayed open late for me to drive from Rochester, did everything they could for me to have a lower payment! I am very pleased and happy with my purchase. 10/10 would absolutely recommend. thank you to Willie & Anllelica!
Best deal quickly and great service. The way I like to buy a vehicle!
No stress, friendly buying experience. Thank you Jesse, Sam & Austin
Good experience, accommodating staff. Would recommend.
Jacob was a great man
The sales person was phenomenal!!
Salesman was great sales manager was great. Finace was too pushy for my liking with the add ons but got a nice car with a good rate.
Great experience!
Brandon was very professional, polite, and knowledgeable. Going into car dealerships is often overwhelming because of overbearing salesmen but that was not the case with Brandon. Calm, cool, and collected. Go buy a car from Brandon. A+
Jesse was great to work with. Super responsive and helpful. Made the whole process seemless.
I returned to Subaru of Rochester for a second car purchase. My experience went very smoothly and professional. I would recommend Subaru of Rochester to anyone. I also returned to work with a professional sales man, Alex P. Great experience. My experience on March 31st with Trevor and the Service Department was wonderful. I could not have asked for a better experience. Keep up the good work. I gave told many Mankato people what a wonderful job your dealership and service department do.. Now on my third Outback from Rochester Subaru. Great experience. My salesman, Collin was wonderful and Jake the GM was very friendly and professional. Another great experience and will continue to tell people to travel to Rochester from Mankato. Thanks.
I always had a great experience with Subaru Rochester.
Everyone is very friendly and aim to please.
Very easy to deal with
Jesse was awesome with me. He took good care of me. I was able to get the vehicle I wanted at a good price.
Esod was really great! Very friendly, very knowledgable , very infomative.
People at Subaru are always great. If you are purchasing a new automobile, I’m not sure how important customer service is to you vs having a great car. At Subaru the cars are great and the customer service is great.
Willie was super helpful and helped us find exactly what we were looking for. Everyone we encountered in the store was very professional and kind.
Everyone was so nice and helpful.
It was easy to book an appointment online. I was welcomed in to the garage on time. They did a thorough assessment of my car as well as the maintenance that I had asked for. The carwash was down. They gave me a complete readout of all the systems within in my car and their status. Very satisfied.
Everyone that I dealt with was very helpful. I want to thank Amanda, Jesse and Derek and anyone else that helped me out with my Seltos. Derek helped reduce my loan, Amanda was very informative and Jesse made the test drive and buying experience seamless. Thank you to the whole crew!
I feel the sales and financing team at Subaru of Rochester took care of me very well. They kept me informed of the stock, and found me a 2026 Outback Limited (CPO with only 2,500 mi) I live 1 1/2 hours away, so they had it delivered to my house, and picked up my car for trade in. I've never had that option before. The convenience was great, but the down side was no one was there to explain the forms I had to fill out at the time of delivery, and so I had to do some calling. The biggest thing I didn't like was before I came to the dealership I asked them if I was to buy a car there, could I take it to any other dealership for warrenty service. They confirmed absolutely! When it came down to it, when I got on location, they clarified, I could go anywhere, but I would have to pay $100 deductible to go elsewhere for servicing.. I felt that was a "bait & switch", In the end, I used that as leverage on my deal and got that waived for the future. Hopefully there will be no "catches" to that when the event when it arrives.
Subaru of Rochester is truly a wonderful dealership!!! The staff is top notch and professional, Olivia got me into a fantastic 2021 outback that we were talking about over the weekend- said I couldn’t make it until Monday morning and was told it be cleaned and gased up for me to take for a test drive and sure enough Monday morning it was ready for me. I’ll be coming back to Subaru of Rochester for all my future vehicle needs.
we live in twins, but this store is located north of Rochester far away from us, offers good service, and has transparent pricing, Sales Consultant Collins Kiyaga help us too many, thank you.
Every time I get service done at this location the bar is set a little higher. Zoey is amazing and helped us navigate what was most important for regular service on our high mileage car. With money being tight these days, it is a relief to come to a business that isn’t trying to squeeze more money out of you. They work more as a trusted partner. We live 9 hours away and alway make sure we get our service done here when we are in town.
Great service. They go above and beyond
Received service the very next day (no delay in getting an appointment). My problem was promptly fixed. Excellent customer service!
Quick and helpful. It feels like they aren't trying to take advantage of you, which is great. The employees aren't paid on commission, so they are genuinely trying to help you find the best deal possible.
My car is 18 years old. Every time I come in for an oil change I don't need an estimate for everything it might need.
Esad was great to work with. He was no pressure which actually made the experience quite nice. He communicated well throughout the entire time and was very patient with me
Given that we were out from out of state and suddenly had a vehicle that could no longer be driven safely and repairs would have been outrageous, everyone we dealt with was very helpful and help make a rotten day much better and much easier to deal with.
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