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SO MANY SNACK AND BEVERAGE OPTIONS! Thank you, it makes our hearts warm.
Posted on Google by Katherine Rose Blanchard
Emily and the rest of the penz team are amazing. Wonderful experience will be buying from Subaru of rochester again
Posted on Google by Adam Koelsch
I had a great experience with Subaru of Rochester. Everyone was kind, professional, punctual, and fair throughout the entire process. Jordan, the salesman, was extremely helpful and made the buying experience easy and comfortable. Jeremiah, the accountant, was also great to work with and made the paperwork straightforward and hassle-free. It’s refreshing to deal with a dealership that treats its customers with respect and doesn’t make you feel pressured. I really appreciate the way I was treated and would definitely recommend Subaru of Rochester to anyone looking for a vehicle. Jordan and Jeremiah both deserve recognition for making this such a positive experience! Thank you again guys!
Posted on Google by Robert Corleone
Amazing customer service from start to finish. Our salesman Gaborik was awesome.
Posted on Google by Alan Anderson
★★★★★ I had a great experience purchasing my car from Ian Bergstrom at GMC Rochester. Ian was professional, knowledgeable, patient, and genuinely made the entire process feel easy and stress-free. He took the time to answer all of my questions without ever making me feel pressured, which I really appreciated. After a pretty stressful car situation, Ian helped turn things around and got me into a vehicle I’m really happy with. He clearly knows his stuff—and somehow managed to make buying a car almost enjoyable, which I’m pretty sure should be listed as a special skill on his résumé. I would absolutely recommend Ian to anyone looking for a vehicle. Great guy, great service, and a great experience from start to finish. Thank you, Ian!
Posted on Google by Tirzah Lemire
We have been Subaru customers for a long time and recently purchased a new vehicle. The process went pretty smoothly. We especially enjoyed working with Olivia in Sales. She is very personable, knowledgeable and enthusiastic. We could tell she enjoys doing her job!
Posted on Google by Mary Smisek
Great experience got me in on time. Great people!
Posted on Google by Robert Baarsch
Ian was great. Very kind and knowledgeable. Made it an easy process. Thank you!
Posted on Google by Ben Labathe
I couldn’t recommend this dealership more. We worked with Isaih, who is hands down the best salesperson I’ve ever dealt with—professional, knowledgeable, hilarious, and an incredible communicator. Before our test drive, he pulled the car up, opened every door, and walked us through the features step-by-step. The team at Subaru of Rochester genuinely cares about your experience and works hard to help you find a car that fits your specific needs and budget. Unlike the rushed Honda buying experience across town—where I literally spent today peeling their dealer badge off my car—Subaru actually lets you take your time. Having bought multiple cars in Rochester, Subaru is in a league of its own. For first time Subaru owners, we couldn’t be more happy. Highly recommend!
Posted on Google by Travis Miller
Good experience buying a car at Nissan of Rochester (Jesse helped us).I appreciated that they were not pushy.
Posted on Google by Teresa Fox
Isaih Handy was fantastic with everything leading up to final pick-up date. Would definitely do business with him again.
Posted on Google by Amanda Kammrad
It was easy to book an appointment. We were able to go through different settings and preferences on a new vehicle we had purchased. Amy was very helpful and knowledgeable which helped me get more comfortable with the vehicle.
Posted on Google by Steve Franks
The staff there is wonderful! They let us do test drives and gave us a chance to make the best decision. We love our 2026 Nissan Pathfinder!! Thank you!
Posted on Google by Judy Eidness
Great service as usual, when I bought in my 2025 Buick Encore GX for 15,000 mile routine maintenance service. Zach Wallway was thorough and patient went over all the recommended service components.
Posted on Google by Joseph Yao
My husband and I recently bought the 2026 Crosstrek Hybrid from this Subaru dealership. From the beginning to the end, it was a very positive experience. We had done some research on the car model we were interested in and we dropped by the dealership to see if we could do test drive. Emily was so helpful and did not make us feel pressured during the process. We are so happy with our purchase and with the customer service. Everyone was so friendly!
Posted on Google by Hannah Valencia
It was a wonderful experience. Had shopped the. Internet for vehicles and pricing. Needed to physically see the different models and trim packages. We live in Red Wing and Rochester was closer. The plan was to visit different dealerships and shop. The staff and salespeople at Penz were very friendly. Not pushy. Very accommodating as we looked and test drove 4-6 vehicles. Our salesman ,Gbaorik,was very helpful. If he didn't have the answers,he sought it out quickly. He made it our experience and did a great job. The financing is a whole nother part to the buy. But, Ally,was very professional, not pushy and ww talked through what we wanted for plans and she had good feedback without making us feel uncomfortable if I said "No thanks."i It takes time to buy that car you want,but we finalized and walked out feeling good about the whole experience. It's been awhile since we did a vehicle purchase,especially new. But,they were excellent.
Posted on Google by Jim Kirk
Excellent experience! I have told all of my friends. The customer service tops all. It's immaculate inside and they serve coffee, etc A very nice touch. They support the community in multiple facets. They are very generous to support other great causes. I am in love with my car. I hadn't originally planned on buying a Subaru but I am sold on this whole situation. And they follow up with everything. If you need a vehicle this is the place to go. Hands down. Their theme is "LOVE" and this is evident. Christianity is part of their life and it shows. Praise God for that! Vickie Gross
Posted on Google by Vickie Gross
Fast and friendly service
Posted on Google by Steve Durst
Good experience buying from GMC of Rochester last week. Vehicle was as expected and the guys and gal were real easy to converse with. They make you feel comfortable and it was a nice easy process. Would recommend 👌
Posted on Google by Jonathan Shelton
Great staff!! Super kind and helpful! Best dealership I’ve ever worked with in my whole life!
Posted on Google by Lori Lee
All staff very helpful and friendly. Made the deal go fast and easy!
Posted on Google by Alex Opatz
Great experience.
Posted on Google by Brenda Bangs
they stayed open late for me to drive from Rochester, did everything they could for me to have a lower payment! I am very pleased and happy with my purchase. 10/10 would absolutely recommend. thank you to Willie & Anllelica!
Posted on Google by fiona andrews
Best deal quickly and great service. The way I like to buy a vehicle!
Posted on Google by Max Lindahl
No stress, friendly buying experience. Thank you Jesse, Sam & Austin
Posted on Google by Lee Fuhrmeister
Good experience, accommodating staff. Would recommend.
Posted on Google by Brandon Sykes
Jacob was a great man
Posted on Google by jim herold
The sales person was phenomenal!!
Posted on Google by Rick Polzer
Salesman was great sales manager was great. Finace was too pushy for my liking with the add ons but got a nice car with a good rate.
Posted on Google by Corinne
Great experience!
Posted on Google by Mark Opatz
Brandon was very professional, polite, and knowledgeable. Going into car dealerships is often overwhelming because of overbearing salesmen but that was not the case with Brandon. Calm, cool, and collected. Go buy a car from Brandon. A+
Posted on Google by Skyler McCollam
Jesse was great to work with. Super responsive and helpful. Made the whole process seemless.
Posted on Google by ray krahn
I returned to Subaru of Rochester for a second car purchase. My experience went very smoothly and professional. I would recommend Subaru of Rochester to anyone. I also returned to work with a professional sales man, Alex P. Great experience. My experience on March 31st with Trevor and the Service Department was wonderful. I could not have asked for a better experience. Keep up the good work. I gave told many Mankato people what a wonderful job your dealership and service department do.. Now on my third Outback from Rochester Subaru. Great experience. My salesman, Collin was wonderful and Jake the GM was very friendly and professional. Another great experience and will continue to tell people to travel to Rochester from Mankato. Thanks.
Posted on Google by Mary Mastin
I always had a great experience with Subaru Rochester.
Posted on Google by Simone Louprasong
Everyone is very friendly and aim to please.
Posted on Google by Barbara Maplethorpe
Very easy to deal with
Posted on Google by Donna Buttera
Jesse was awesome with me. He took good care of me. I was able to get the vehicle I wanted at a good price.
Posted on Google by Cheryl Hoppe
Esod was really great! Very friendly, very knowledgable , very infomative.
Posted on Google by Julie Bicknese
People at Subaru are always great. If you are purchasing a new automobile, I’m not sure how important customer service is to you vs having a great car. At Subaru the cars are great and the customer service is great.
Posted on Google by Harry Todd
Willie was super helpful and helped us find exactly what we were looking for. Everyone we encountered in the store was very professional and kind.
Posted on Google by Kelly Peterson
Everyone was so nice and helpful.
Posted on Google by Lindsey Smith
It was easy to book an appointment online. I was welcomed in to the garage on time. They did a thorough assessment of my car as well as the maintenance that I had asked for. The carwash was down. They gave me a complete readout of all the systems within in my car and their status. Very satisfied.
Posted on Google by Steve Franks
Everyone that I dealt with was very helpful. I want to thank Amanda, Jesse and Derek and anyone else that helped me out with my Seltos. Derek helped reduce my loan, Amanda was very informative and Jesse made the test drive and buying experience seamless. Thank you to the whole crew!
Posted on Google by Poetic Ill
I feel the sales and financing team at Subaru of Rochester took care of me very well. They kept me informed of the stock, and found me a 2026 Outback Limited (CPO with only 2,500 mi) I live 1 1/2 hours away, so they had it delivered to my house, and picked up my car for trade in. I've never had that option before. The convenience was great, but the down side was no one was there to explain the forms I had to fill out at the time of delivery, and so I had to do some calling. The biggest thing I didn't like was before I came to the dealership I asked them if I was to buy a car there, could I take it to any other dealership for warrenty service. They confirmed absolutely! When it came down to it, when I got on location, they clarified, I could go anywhere, but I would have to pay $100 deductible to go elsewhere for servicing.. I felt that was a "bait & switch", In the end, I used that as leverage on my deal and got that waived for the future. Hopefully there will be no "catches" to that when the event when it arrives.
Posted on Google by Angela Capistrant
Subaru of Rochester is truly a wonderful dealership!!! The staff is top notch and professional, Olivia got me into a fantastic 2021 outback that we were talking about over the weekend- said I couldn’t make it until Monday morning and was told it be cleaned and gased up for me to take for a test drive and sure enough Monday morning it was ready for me. I’ll be coming back to Subaru of Rochester for all my future vehicle needs.
Posted on Google by Brandon Wagner
we live in twins, but this store is located north of Rochester far away from us, offers good service, and has transparent pricing, Sales Consultant Collins Kiyaga help us too many, thank you.
Posted on Google by yu lan
Every time I get service done at this location the bar is set a little higher. Zoey is amazing and helped us navigate what was most important for regular service on our high mileage car. With money being tight these days, it is a relief to come to a business that isn’t trying to squeeze more money out of you. They work more as a trusted partner. We live 9 hours away and alway make sure we get our service done here when we are in town.
Posted on Google by Travis Andersen
Great service. They go above and beyond
Posted on Google by Terry Schroeder
Received service the very next day (no delay in getting an appointment). My problem was promptly fixed. Excellent customer service!
Posted on Google by Brent Spencer
Quick and helpful. It feels like they aren't trying to take advantage of you, which is great. The employees aren't paid on commission, so they are genuinely trying to help you find the best deal possible.
Posted on Google by Colton Garity
My car is 18 years old. Every time I come in for an oil change I don't need an estimate for everything it might need.
Posted on Google by Renee Smith
Esad was great to work with. He was no pressure which actually made the experience quite nice. He communicated well throughout the entire time and was very patient with me
Posted on Google by Lori Buchholtz
Given that we were out from out of state and suddenly had a vehicle that could no longer be driven safely and repairs would have been outrageous, everyone we dealt with was very helpful and help make a rotten day much better and much easier to deal with.
Posted on Google by Lori Tabbert
Had an amazing experience with Penz! Brenen my salesman did great, super helpful. Super informative. Would definitely recommend the team for any car purchase.
Posted on Google by Jeremy Brake
This is my 3rd Subaru Outback Wilderness and all from this dealership! Every concern I had was taken care of. Excellent customer service and care!
Posted on Google by Rose
Jacob was lit!
Posted on Google by Julia Walters
Great experience, great car, great people.
Posted on Google by Alexander Vaillancourt
I recently purchased a 2026 GMC Sierra Denali from Penz GMC of Rochester and the entire experience was excellent from start to finish. Bennett (Sales) was fantastic to work with. She was knowledgeable about the trucks features and never once made me feel pressured. When she didn't know an answer she didn't try to guess and simply went and asked the manager. Scott (Manager) did an outstanding job walking me through every line item on the proposal, including the trade in, and was patient with my questions until I felt comfortable. It was clear to me that Scott has experience, knowledge, and most importantly patience with the customer experience. Derek (Finance) is extremely knowledgeable and, at my request, moved quickly through thr paperwork but was still able to explain each step so that I understood what I was signing. I felt like I got a fair price on the new truck and trade in which was slightly favorable compared to other local dealerships that quoted me in the previous week. Its clear this team works well together and made this big purchase feel easy and fun rather than stressful.
Posted on Google by Mike Stenberg
Outstanding Experience with Subaru Rochester Good day! I hope everyone at Subaru Rochester is doing well. Purchasing my new Subaru was a truly exciting and memorable milestone, and I would like to express my sincere gratitude for the exceptional experience I received throughout the process. One of the primary reasons I chose Subaru once again is the remarkable reliability I have experienced with my 2010 Subaru Outback, affectionately known as "Gazzini." Over the years, Gazzini has been much more than just a vehicle; she has been a trusted companion through countless journeys, important life events, and cherished memories. Even after all these years, she continues to demonstrate the quality, durability, and dependability that Subaru is known for. The longevity and unwavering performance of my Outback played a significant role in my decision to remain part of the Subaru family. I would also like to extend my heartfelt appreciation to Esad Mujic for the exceptional customer service he provided. From the moment I arrived, Esad treated me with patience, professionalism, kindness, and genuine care. He took the time to answer all of my questions, explain every step of the purchasing process, and ensure that I felt comfortable and valued as a customer. What impressed me most was that Esad went above and beyond by taking the time to thoroughly orient me to the vehicle's features and functions. His willingness to personally walk me through the operation of my new Subaru and ensure that I understood its technology, safety features, and capabilities exemplified what I consider outstanding customer service. His dedication to making sure I felt confident and well-informed before driving away reflected a genuine commitment to customer satisfaction and excellence. Because of the exceptional service Esad provided, I would confidently and enthusiastically recommend both Esad Mujic and Subaru Rochester to my friends, family, and anyone considering purchasing a vehicle. Team members like him help build lasting trust and loyalty, and they truly represent the values and reputation of the Subaru brand. I would also like to express my sincere gratitude to the Manager of Esad Mujic for his assistance and attention regarding the work performed on my beloved 2010 Subaru Outback, "Gazzini." I do appreciate the call and commitment to customer satisfaction were greatly appreciated and did not go unnoticed. Thank you to everyone at Subaru Rochester for your time, professionalism, and outstanding service. I am deeply grateful for the positive experiences I have had over the years with both Subaru and Subaru Rochester. It is reassuring to know there are still organizations that genuinely value their customers and stand behind the quality of their products and service. With heartfelt appreciation and respect, thank you for helping make this special milestone such a positive, enjoyable, and memorable experience. — Noel F. Ancheta
Posted on Google by Nowee Ancheta
Highly recommend buying here. Good selection of vehicles and a great staff to work with.
Posted on Google by Andy Byrne
Great service experience
Posted on Google by Paul Van Tassel
I worked with Austin and although it took months to get the truck finally delivered he was always willing to find out what he could on the process whenever I called and asked ( I live 4 1/2 hours away from dealership) He had everything ready when I went to pick it up, Lloyd was also very helpful with all the paperwork. Great experience and great dealership.
Posted on Google by Jeff Bauer
Sales and finance worked hard for me.
Posted on Google by Josh Dowell
Nice and kind staffs!
Posted on Google by Tx Nk
Good service, friendly and helpful
Posted on Google by Karen Schramm
I found the car I wanted on Cargurus and it was located at Subaru of Rochester in MN. I did everything by text. They worked with me over a couple of days to get the deal I wanted done. The salesman, Gaborik, was helpful in sending a video of the car and pointing out a bonus that hadn't been noted. I had wanted the car delivered to me, but was told they could only deliver 45 miles from the dealership. I luckily have an amazing friend that drove me the 3 + hours it took to get there. Walk through of the tech and car was pretty thorough and, all in all, was a good experience.
Posted on Google by Jamie Lynn
Great service, friendly and knowledgeable.
Posted on Google by Armando Magallon
All work done quickly while I waited.
Posted on Google by Lee Christianson
Our second vehicle purchased from Subaru of Rochester. Smooth experience the whole way through. Very comfortable atmosphere. Esad and the sales team were all very knowledgeable and did not pressure us in any way. We found the prices and warranty options were better than purchasing a Subaru from other dealerships we visited in the area.
Posted on Google by Anna Mae
Excellent customer service! We highly recommend Rochester Subaru!
Posted on Google by Jonalee Buckel, MS LA & SS Teacher
Service Advisor was very friendly. Waiting area was very nice with a great selection of snacks.
Posted on Google by John Evans
Excellent customer service! We highly recommend Rochester Subaru!
Posted on Google by Jonalee Buckel, MS LA & SS Teacher
Everyone was so pleasant & helpful.
Posted on Google by Deb Wooner
I had a great experience with this dealership! Collins was friendly and patient and didn’t rush us on our decision. I’m thankful for his help!
Posted on Google by lys
I was a first time car buyer and they made the process amazing and easy! I never felt pressured to make a purchase and they were more than willing to talk me thru everything - even if it was more than once. Highly recommend Subaru of Rochester and Olivia!
Posted on Google by Tessa Smith
We purchased a 2026 Outback from this dealership. The entire experience was pleasant, with no pressure tactics by anyone. It really felt like we were right at home. Every aspect of the purchase was pleasant and professional. A big shout out to Olivia. She patiently answered all our questions and made the whole experience enjoyable. Highly recommend this dealer to all people looking for a new or used car. DeeJay and Sandy
Posted on Google by DeeJay Oblander
Convenient appointment Friendly service rep Helpful to have a lift to home and back to dealership
Posted on Google by Jeri Sehl
I had an outstanding experience purchasing my new truck from GMC of Rochester this past week! Welcoming, professional, and focused on making the process as easy and enjoyable as possible. I've purchased a dozen new cars in the past 25 years and I've never felt better driving a new vehicle off a lot. There was never any pressure, and everyone took the time to answer my questions, explain the different options, and make sure I felt completely comfortable with my decision. The communication was excellent, the process was efficient, and everything was handled exactly as promised. I could not be more pleased with my purchase or the experience. I would highly recommend GMC of Rochester to anyone looking for a new or used vehicle. They have earned my trust and my future business. Five stars all the way!
Posted on Google by Scott Iverson
The Subaru staff are very friendly and helpful. I did not hesitate to ask questions or express my opinions on cars or features, and they (Jordan, Emily, and managers) patiently answered all my questions.
Posted on Google by Mark Samson
For the second time, finding the perfect car was a breeze with this dealership. A special thanks to ESAD Mujic for being incredibly helpful and accommodating with all my requests. The customer service was superb, and the friendly atmosphere made the entire experience even more enjoyable. Highly recommended! #2026 Subaru Forester Wilderness
Posted on Google by Genesis Calibuso
Was searching for a reasonably priced used car for one of my kids. I found one on their website. Reached out to see if it was still on the lot and made an appt. When I got there, the csr was clean and ready for a test drive. Cant believe the great deal we got! Everything went smoothly and quick. Ill definitely be back when im ready for my own new car! Thank you to all the guys there!
Posted on Google by Jennifer
My original review from two years ago was overwritten, so I’m sharing this updated review based on my most recent experience with the dealership. For the second time, finding the perfect car was a breeze with this dealership. A special thanks to ESAD Mujic for being incredibly helpful and accommodating with all my requests. The customer service was superb, and the friendly atmosphere made the entire experience even more enjoyable. Highly recommended! #2026 Subaru Forester Wilderness
Posted on Google by Genesis Calibuso
Penz dealership made our car buying experience smooth and worry free. Our salesperson (Brenen Madison) was a real pleasure to work with. He went above & beyond to make us feel comfortable & answered all our questions. Love our new Subaru Crosstrek Sport.
Posted on Google by Henry Hodgson
Working with Jesse and Austin was a breeze. Both took their time explaining things as the appointment progressed and answered any questions I had. Great customer service all around!
Posted on Google by Megan Albien
We purchased a 2014 Toyota Camry from Subaru of Rochester on 7/10/2026. We worked with Jordon Herndon who was friendly, efficient and knowledgeable. The dealership is clean, inviting and has a strong well deserved positive reputation in Rochester, MN.
Posted on Google by Vicki Snyder
It was a very difficult situation and everyone there was si helpful, caring, and did everything they could to help me!! I appreciate each and every person that made the situation better
Posted on Google by Donnette Goldsmith
Timely and quality service done as expected!
Posted on Google by Teddy Bauer
Chevrolet of Spring Valley Has been and will continue to be my Number 1 Choice. I have always chosen the Penz Auto Group for all my Current and Future Needs. I will always recommend Chevrolet of Spring Valley to everyone I know. Id just wish the same person from Chevrolet of Spring Valley Could help me weather I choose to ever buy from a different lot in the Group. Keep Up the Great! Service Chevrolet Of Spring Valley! 10+ Rating! Isaac and Adrian Thank You for Everything! Appreciated the Great Service! Love The New Ride!
Posted on Google by Amber Schutte
We received a fair deal. Elliot was very helpful.
Posted on Google by Jim Heining
Adrian was great to work with. He was patient, kind, and listened to what I what I was looking for. Angellica worked hard to get me a great payment. Issac was great and nice!! Highly recommend buying a vehicle from here
Posted on Google by Alicia Leal
I was very pleased with how friendly the staff was. Elliott is wonderful. I was disappointed that this Subaru didn’t come with weather tech floor liners in the passenger compartment as my previous two Outback’s had come with them.
Posted on Google by Diane Frommes
Good experience! No pressure very helpful . Would highly recommend Bennett for assistance looking for a new vehicle. Financing guy was also very helpful.
Posted on Google by Tammy Larson
This is my fourth car with Nissan! It’s always a pleasure working with them. I worked with Jesse and Derek, both were great! Derek is hilarious and makes the tedious paperwork a fun time!
Posted on Google by Zaxten Anderson
Very good experience. Our 5th Subaru from Penz Auto, so they must be doing something right.
Posted on Google by Stephen Pittelko
I’ve always endured great experiences working with Tim in the service department. He’s knowledgeable, professional, and communicates clearly throughout the entire process. What I appreciate most is how easy he makes everything. Whether it’s routine maintenance or repairs, he keeps me informed and gives the extra effort to provide excellent customer service. On more than one occasion, he has arranged to pick up my vehicle and return it when the work was completed, which saved me time and made the entire process incredibly convenient. It’s rare to find someone who genuinely cares about his customers and takes pride in what he does. If you’re looking for a service advisor who is honest, dependable, and willing to go the extra mile, I highly recommend Tim.
Posted on Google by Mal Elisabeth
Choosing a car and filling out all the paperwork is a lengthy process and Subaru of Rochester did their best to provide water, snacks, a place for our child to play, and anything to make the process go as efficiently as possible. Collins was particularly excellent, he is very professional while being very pleasant as well. I would say affable. This was our third time purchasing a vehicle here, and all three times went rather well, and importantly when things didn't go perfectly, they did well to recover, and being good at that is an important skill they put to great use. Great all around experience, would buy again.
Posted on Google by Joseph Pigott
Malik was a friendly, low pressure associate. His approach helped sell me on the truck.
Posted on Google by Hal Houghton
Excellent customer service. I will return.
Posted on Google by Amy Rice
Branden Tucker was very knowledgeable and easy to work with. The process was a pleasant experience and I would recommend him if you're ready to purchase a vehicle.
Posted on Google by Jacquelyn Kenyon
The sales people were friendly and helpful finding the best deal that suit my needs. The prices were reasonable and straight forward.
Posted on Google by Craig Billings
I brought my car in for service and was helped by Daniel. Excellent service and experience overall
Posted on Google by Brian Harrison
This was my first time at Nissan of Rochester. I am thankful that my service advisor was Mike Smith. He kept me informed and explained all services that needed to be done. I will return for more services in the future. Thank you Mike!
Posted on Google by Steven Sievert
From working with Jon on car, Skylar on trade in etc..and Isaac on rates our experience was great. They all worked hard to seal the deal at GMC Rochester!
Posted on Google by Connie Brewington
When I first stepped foot inside Nissan of Rochester, I had no idea what was waiting for me. Would this be the place I purchase my next automobile? It was.
Posted on Google by Dan Cain
Jon Whalen was outstanding to work with. Great personality, easy to talk with and when it came to our new car he was so knowledgeable. He was able to show us all the special features on the car. Helped us set up the GMC app and went above and beyond spending as much time with us to make us fill comfortable. What a great addition to your GMC having Jon with you
Posted on Google by Tom Vavra
Truck looks as good as advertised, Austin did a fantastic job!!
Posted on Google by Tim Kuhlman
Gavin was knowledgeable, kind, and had a great sense of humor. We will be seeing him soon at Taco Bell in Vegas to celebrate my new car purchase. :)
Posted on Google by Angie Augenstein
Working with Dominick and Arizona at Rochester Nissian was like spending time with a new friends. I came in with a goal of what I wanted in a car and payment and the team was able to find a good fit for me.
Posted on Google by Melanie Lawrence
My experience buying a truck was primarily with Jesse. He found the truck I wanted. Highly recommend working with Jesse if you are in the market for a new vehicle.
Posted on Google by Karla Weis
Very friendly service advisor. Clean and pleasant waiting room.
Posted on Google by Larry Hall
Had a great experience at Nissan of Rochester with Arizona! She was patient with us and knowledgeable of the product she was selling. While waiting for some paperwork, Arizona noticed a new employee needed some support and she did so with grace. Gotta love the Team Mentality. I no longer hate car shopping!
Posted on Google by Kristi Fennert
It has been a great experience and friendly service shout out to Dominic Hamilton for putting in the extra hard work and getting the deal done
Posted on Google by Jason Randall
Great guys to work with. Would highly recommend this dealership. Salesmen Joe 5 out of 5.
Posted on Google by Joe Spitzack
Very great experience! Pleasant to deal with, made the experience enjoyable.
Posted on Google by Paula Kiser
Excellent service
Posted on Google by Jon H
I have found the service department constantly wanting to improve the customer experience. Each time I visit the communication is good and the advisors helpful. The waiting room is comfortable and the coffee great!
Posted on Google by Ben Peterson
Friendly, helpful staff. Joe was patient with us as we drove multiple cars until we found the right one. They even delivered the vehicle to me after re-detailing it! Highly recommend.
Posted on Google by Felicia Riles
Sue did a great job get my truck serviced. She was very pleasant and helpful. Thanks Sue!!!!!!!!
Posted on Google by Gary Landon
The GMC team was outstanding, especially Ian.
Posted on Google by Randy Anderson
Fast and friendly service. Very pleasant experience.
Posted on Google by Duane Keller
Ben was great to work with. The appointment was completed sooner than expected
Posted on Google by Melanie Senaratne
Quick and simple no issues ever
Posted on Google by Kevin Schiller
Excellent customer services.
Posted on Google by Gojo sa Jujutsu kiesien
Great support. Identified issue, fixed it and rider home and back was very timely.
Posted on Google by Sherry Bennett
I was getting the run around at other places. Chevrolet of Spring Valley worked with us to make a deal. Neysa was a wonderful sales person and went to bat for us.
Posted on Google by angela ruhter
My experience with Mike was great. He was thorough and explained everything in details. Great service! Will be back!
Posted on Google by Mia Hocker
They worked really hard to find me the best car for me and they really did and it's within my budget which I honestly didn't think I could get another vehicle with my credit score. Since I am working on rebuilding it they got me and worked some magic
Posted on Google by Sandra Przybylski
One of the best sales experiences I've had. VERY responsive. Very organized. No BS. No back and forth on price. They drove to a closer dealer to save me more of a trip to pick up my new vehicle. Jesse kept in contact to make sure everything was to go as planned and even detailed my vehicle himself. I will definitely buy from them again. Super happy with my purchase!
Posted on Google by Sara Bruess
I loved dealing with Jesse and the team! They were kind, very accommodating and so easy to work with! Thank you very much for everything Jesse!!!
Posted on Google by Gail Hrtanek
Had a very positive experience. Daniel was extremely helpful!
Posted on Google by Sullivan Mann
After my car accident I was in a real tight spot, Jesse and the guys at penz were absolutely great with the service and understanding
Posted on Google by Brad Grapper
Jesse F. was great to work with when we were trying to decide which car would work best for us. His knowledge of the different cars and what they offered, was very helpful in making our decision. Jesse was polite and extremely patient when I was trying to decide between a pre owned car and a new vehicle. He wasn’t pushy and kept saying he wanted to make sure that I got the car that I really wanted and that worked best for me. I would highly recommend asking for Jesse Flanagan if you’re looking for a new car! Very satisfied owner of a 2025 Nissan Kicks, Thanks Nissan of Rochester!
Posted on Google by Tamara
How to create car from Nissan Rochester just love it thank you Arizona you were great to deal with
Posted on Google by Linda Hohmann
I had my Tonneau cover installed at GMC Rochester. I purchased the cover through GMC Accessories. I am very satisfied with the product and installation. The service department does an excellent job of scheduling and completing the work in a efficient and timely manner.
Posted on Google by George
Rochester GMC worked multiple times on my AT4X, they pushed on gm until they found the problem. The staff was helpful and kept me updated thru the process. Most people forget that the people there are trying to help, be polite and kind, they'll come thru. I will be a loyal customer and plan to buy my next truck from Rochester GMC!
Posted on Google by CHRIS HEPPDING
Timely and efficient. Steven listened to my concerns and gave excellent Customer Service
Posted on Google by Laurie Cain
I had a great experience with GMC’s service dept. Knowledgeable staff explained what they recommended and saved us some money.
Posted on Google by dave danielson
Excellent customer service
Posted on Google by Daniel Sevareid
Quick to get an appointment and quick turnaround. The shuttle guy is great as well!
Posted on Google by Greg Wobig
They welcomed me warmly, communicated effectively, and provided clear explanations for everything. Mike is the best .
Posted on Google by Nalka A
Absolutely awesome everyone was fantastic gave me a fair offer on my used truck and I feel both party's were happy
Posted on Google by Paul Ballanger
Always a very pleasant experience. The Nissan team is polite and kind and quick to help. I also use the shuttle service and the driver is very friendly. Recently got an oil change on Saturday 1/18 and my appointment was 3:15 I didn’t leave until 5:36. And I was given zero updates or information regarding why it took so long.
Posted on Google by Samantha Krippner
Jesse at Nissan of Rochester was absolutely amazing. In fact the entire staff was amazing. The amount of effort they put in to help me buy my first truck was beyond my expectations and I highly recommend anyone looking to purchase a vehicle to check them out. 1000% satisfied with my experience there. Definitely will go see them again in the future.
Posted on Google by John Bennett
" A huge thank you to Nissan of Rochester and the amazing Arizona for helping me drive away in my ride – a Snazzberry Jeep Wrangler Gladiator! The team at Nissan of Rochester made the whole experience seamless and enjoyable, and Arizona went above and beyond to make sure everything was perfect. I couldn’t be happier with my new Gladiator and the incredible service I received. If you're in the market for a new vehicle, I highly recommend stopping by Nissan of Rochester – you won't be disappointed! #JeepLife #SnazzberryGladiator #NissanOfRochester #AmazingService"
Posted on Google by M T
We recently purchased a 2025 Chevy Traverse with the help of Neysa and Alex. We really enjoyed working with them. They worked hard to find us exactly what we wanted. We look forward to working with them again.
Posted on Google by Sarah Vondal
Mike is a real pro! Nissan always gives great service! Clean restrooms and a nice waiting room.
Posted on Google by Tony Lillie
Loved the non-pressure atmosphere. Ava was informative and great to work with. They gave us a great trade in price plus detailed the new vehicle and filled the gas tank! Highly recommended to visit for your next vehicle!
Posted on Google by Dawn Tart
I was traveling to Mayo Clinic and check en Engine light came on my brand new GMC truck. I took it straight to the dealer and it’s morning after I got here explained I was going to Mayo clinic for testing and surgery and they got me a rental car and they took great care of me.. Daniel was awesome!
Posted on Google by Dennis Yeary
Was out of town and had truck trouble close by , they got me in early the next morning and had it fixed that day yet ,very nice people to work with, Daniel was very informative and easy to work with, thanks . Definitely recommend these people.
Posted on Google by Alan Reinford
Very friendly and professional service made sure I was 100% taken care of before I even left the business!
Posted on Google by Tejay Skordahl (GROOT)
We were treated with the upmost respect! Everyone was very accommodating to make sure we had all of our questions and concerns taken care of. Would highly recommend Nissan of Rochester to anyone looking for a vehicle.
Posted on Google by Jean Wicks
Good experience. Sky was very through in explaining features of the car during test drives. Made sure all questions were answered.
Posted on Google by Carol Johnson
Great experience. Nothing beats the small town, no pressure atmosphere. Thanks team at Penz for making our purchase smooth.
Posted on Google by will zieman
Good buying experience. Not overly aggressive. Very friendly. Turk and the team were responsive and respectful. I would recommend them to friends and family.
Posted on Google by Charles Aug
Good customer service, very accommodating, typical car dealer pricing
Posted on Google by Brian Jessen
Gavin and Shawn were great to work with. Very helpful, no pressure, Minnesota nice at its best. They let our dog “Pearl” hang out during the process and lent us a car to get some lunch. Go check them out if you need a vehicle or a great recommendation for lunch.
Posted on Google by Jamie Page
This was the easiest and simplest car buying experience ever. Thanks Liz Garza for making this such an amazing experience!!!
Posted on Google by Franklin Pena
Great job! Car maintenance services customized for the customer.
Posted on Google by Vincent Fashemo
The team at GMC Rochester did an amazing job helping me select a great vehicle and have delivered to me locally in Minneapolis. Definitely recommend this dealership. Great customer service that cares!
Posted on Google by Daniel Minotti
Friendly people, great cars!
Posted on Google by Ryan Newville
John was excellent to deal with!! We walked in looking at a ford and he showed better options and ended up buying a ram! He wasn’t pushy at all like most places and was very quick but thorough.
Posted on Google by Justin Larsen
Daniel provided excellent warranty service! He was friendly and knowledgeable and kept me informed of progress on vehicle status. He even stayed past closing hour on Christmas Eve Day to accommodate pickup time. I highly recommend Daniel for any service concern.
Posted on Google by dennis ludwig
Steven and the service team were pleasant to work with. They listened to my concerns and helped to reassure me that things would be right before I left.
Posted on Google by Sarah Sherman
Ian from Penz was awesome to work with when I bought our used Enclave. Everyone at Penz was helpful and friendly and the transaction was flawless. Highly recommended.
Posted on Google by Robert Haley
Bought a new (used) 2020 sentra from these guys on saturday.. Jesse, Skylar and, isaiah.. where a great group of folks to work with! Got a lifetime powertrain warranty as well! First time buyer at this place and well.. yup ill buy more cars from em. Painless and very eager to help and answer any questions i might have had..
Posted on Google by edwin curry
Professional, Timely Service
Posted on Google by JDK
Good service
Posted on Google by Don Kuschel
I recently had a mishap with my car and I eneded having to use the body shop at GMC Of Rochester. I had some tough to find custom parts on my car, and Freddy was great! He worked above and beyond to make sure I was completely satisfied! A big shout out to Freddy, Dustin, and the entire team there!! Thank you!
Posted on Google by Adam McCabe
Always a great experience
Posted on Google by Lyndsi Callahan
Jesse was very helpful as a salesperson and did a fantastic job listening throughout the process. Great job Nissan of Rochester
Posted on Google by Roy Bosma
What an amazing experience at GMC of Rochester and our salesman Jacob. Super professional, wasn’t pushy. Would recommend Jacob to my family and friends who are looking for a car or truck. Had the best car buying experience I’ve ever had. We will be back to purchase in the future. Thank you!
Posted on Google by Christine Thompson
We purchased a 2024 Murano from Jesse Flanagan at Rochester Nissan. He was a pleasure to work with, along with all his colleagues who helped us. They were all very knowledgeable of Nissan products and explained everything so we could understand easily. Jesse showed us all the features on the Murano including connecting my phone to it. We've had Nissan vehicles for many years and are very satisfied. They were also great about working with us to get the paperwork done in a timely fashion and left with our new vehicle in less than 2 hours. There also was never any pressure to purchase any of the "extras" that are offered and explained to us. We highly recommend Nissan of Rochester.
Posted on Google by Cindy Stover
Nissan of Rochester came to our rescue last night! We are from Oklahoma and in Rochester for the Clinic. After being in the hospital for 5 days my discontinued NV3500 had a dead battery that the valet and the tow truck driver could not jump. Nissan of Rochester was able to jump it! They stayed late and put in a new battery because I didn’t trust the old one after being so difficult to jump. It took 4 employees that I know of to help me coordinate everything and they showed kindness and competence! I’m a big fan of Nissan of Rochester! Thank for saving our ADVENTURE VAN!!!
Posted on Google by Lori Anderson
Very helpful. Returns calls quickly. Very accommodating.
Posted on Google by Lynn Rose
Amazing service! Daniel was awesome when it came to replacing my tire and at a very decent price. He definitely went above & beyond and when talking to Sue on the phone she was very helpful in a stressful situation. I will definitely be having my vechile serviced here. Thank you guys!
Posted on Google by Tanya Murray
Benjamin from the service dept was awesome. He helped me through quite a number of repairs on my truck and handled an unexpected warranty claim with the third party company to perfection. Thanks so much to Benjamin for another awesome experience at Penz GMC.
Posted on Google by Ben Sparks
Great experience. Very easy and seamless. Alex and Mason were wonderful to deal with!
Posted on Google by Tommy Jech
Always great service and timeliness
Posted on Google by Chosen Valley Golf Course
Had a great experience purchasing my "new to me" vehicle. Arizona was great and knowledgeable. Would definitely return!
Posted on Google by Mary Jones
Cayden, Tegin and the guys in the shop are fabulous! I drive A LOT and they keep me safe and on the road!
Posted on Google by Beverly Sharp
Joe was super helpful and responsive during my purchase process. Has followed up daily to ensure I have everything I need.
Posted on Google by joe balsanek
This was my 2nd time getting my vehicle serviced here!! I’ve had excellent service both times!! Everyone is so nice!! Definitely will keep going back!!
Posted on Google by Michelle Reese
Everyone at the dealership was very professional and courteous! Very easy to work with!
Posted on Google by John Dols
This place gave a chance when no one else would! I had a great team working to make things happen!! Shout out to Austin and Adam for making my dream car happen!!!!
Posted on Google by Amanda Friedl
The service specialist listened to my concerns and addressed them appropriately. Waiting area is comfortable. Speed of service is excellent.
Posted on Google by Gene Kopecky
Great experience and very accommodating to our schedule. Would purchase here again.
Posted on Google by Rachel Dahlen
Tegin is very accommodating, friendly and nice.
Posted on Google by Peter Paul Duatin
Just purchased a Jeep from them and the whole process was stress free and very organized. I got a very good deal for the price of the vechile with a Lifetime Drivetrain warranty. I was in & out in 3 hours and got to drive my new Jeep home. Mason and everyone else was amazing and I actually enjoyed my time there while purchasing my awesome new Jeep! Thank you guys!!
Posted on Google by Tanya Murray
Very easy to work with would definitely recommend them. Made buying easy even though we are out in another State.
Posted on Google by Vicki Schuerr
El día De ayer llevé mi auto a su primer cambio de aceite y rotación de llantas. Todo muy ameno y agradable. Gracias Daniel por tus atenciónes. ..
Posted on Google by Franco Flores
Experience with Sue was excellent! She is very caring, efficient and gives and gets needed information.
Posted on Google by Sharon Tennis
Arizona was both helpful and knowledgeable of the cars, inner and outer workings. She made car buying pleasant!
Posted on Google by Alicia Bratland
Arizona was super kind and very helpful! Great customer service across the board from the staff!
Posted on Google by Eloise Olson
Thank you so much to the staff at nissan of rochester for taking care of my parents. Jesse Flanagan the Sales specialist treated them with such respect and kindness. Very knowledgeable, made every step of buying a vehicle a great time. Step by step took the time to find the right vehicle for them. Shawn the GM, Adam McCabe in finance I recommend them all A+++ Will recommend in the future if you need the help in your vehicle search please take a stop here and ask for Jesse. THANK YOU Nissan of Rochester
Posted on Google by Luna Serenity
We brought our Buick enclave and simply to have snow tires put on. Technician Benjamin, who I would describe as a young man doing his job Without guile Also noticed very beginnings of a leak around the timing cover, a problem that was not currently demanding of urgent repair, but could eventually be quite expensive. We appreciate his helpful attitude and going beyond the demands of the tire change to point out a pot potentially expensive problem.
Posted on Google by Donald McAlpine
I couldn’t be any happier with the purchase from the Nissan of Rochester! LOVE my vehicle and loved the service Arizona and a few others provided for me. even though they were very busy, they also offered food and beverage for us. Highly recommend going there.
Posted on Google by Anna Seykora
It was excellent.
Posted on Google by Roberta Harris
I had a fantastic experience. They called to remind me about my recall repair, which was so helpful. Scheduling was easy, and the team was professional and friendly throughout the process. The repair was completed quickly, and they kept me updated every step of the way. I appreciate their attention to detail and excellent customer service. I’ll definitely return for any future service needs!
Posted on Google by kelly harbal
Alex and Neysa were amazing in helping me find the car I wanted… wonderful customer service I would recommend penz auto
Posted on Google by Michelle Rathbun
I worked with Willie and Alex they were absolutely amazing and so helpful for a new car buyer, I highly recommend you go to them if you need a new car or any services!
Posted on Google by Dylan Snow
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