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SO MANY SNACK AND BEVERAGE OPTIONS! Thank you, it makes our hearts warm.
Posted on Google by Katherine Rose Blanchard
Emily and the rest of the penz team are amazing. Wonderful experience will be buying from Subaru of rochester again
Posted on Google by Adam Koelsch
I had a great experience with Subaru of Rochester. Everyone was kind, professional, punctual, and fair throughout the entire process. Jordan, the salesman, was extremely helpful and made the buying experience easy and comfortable. Jeremiah, the accountant, was also great to work with and made the paperwork straightforward and hassle-free. It’s refreshing to deal with a dealership that treats its customers with respect and doesn’t make you feel pressured. I really appreciate the way I was treated and would definitely recommend Subaru of Rochester to anyone looking for a vehicle. Jordan and Jeremiah both deserve recognition for making this such a positive experience! Thank you again guys!
Posted on Google by Robert Corleone
Amazing customer service from start to finish. Our salesman Gaborik was awesome.
Posted on Google by Alan Anderson
★★★★★ I had a great experience purchasing my car from Ian Bergstrom at GMC Rochester. Ian was professional, knowledgeable, patient, and genuinely made the entire process feel easy and stress-free. He took the time to answer all of my questions without ever making me feel pressured, which I really appreciated. After a pretty stressful car situation, Ian helped turn things around and got me into a vehicle I’m really happy with. He clearly knows his stuff—and somehow managed to make buying a car almost enjoyable, which I’m pretty sure should be listed as a special skill on his résumé. I would absolutely recommend Ian to anyone looking for a vehicle. Great guy, great service, and a great experience from start to finish. Thank you, Ian!
Posted on Google by Tirzah Lemire
We have been Subaru customers for a long time and recently purchased a new vehicle. The process went pretty smoothly. We especially enjoyed working with Olivia in Sales. She is very personable, knowledgeable and enthusiastic. We could tell she enjoys doing her job!
Posted on Google by Mary Smisek
Great experience got me in on time. Great people!
Posted on Google by Robert Baarsch
Ian was great. Very kind and knowledgeable. Made it an easy process. Thank you!
Posted on Google by Ben Labathe
I couldn’t recommend this dealership more. We worked with Isaih, who is hands down the best salesperson I’ve ever dealt with—professional, knowledgeable, hilarious, and an incredible communicator. Before our test drive, he pulled the car up, opened every door, and walked us through the features step-by-step. The team at Subaru of Rochester genuinely cares about your experience and works hard to help you find a car that fits your specific needs and budget. Unlike the rushed Honda buying experience across town—where I literally spent today peeling their dealer badge off my car—Subaru actually lets you take your time. Having bought multiple cars in Rochester, Subaru is in a league of its own. For first time Subaru owners, we couldn’t be more happy. Highly recommend!
Posted on Google by Travis Miller
Good experience buying a car at Nissan of Rochester (Jesse helped us).I appreciated that they were not pushy.
Posted on Google by Teresa Fox
Isaih Handy was fantastic with everything leading up to final pick-up date. Would definitely do business with him again.
Posted on Google by Amanda Kammrad
It was easy to book an appointment. We were able to go through different settings and preferences on a new vehicle we had purchased. Amy was very helpful and knowledgeable which helped me get more comfortable with the vehicle.
Posted on Google by Steve Franks
The staff there is wonderful! They let us do test drives and gave us a chance to make the best decision. We love our 2026 Nissan Pathfinder!! Thank you!
Posted on Google by Judy Eidness
Great service as usual, when I bought in my 2025 Buick Encore GX for 15,000 mile routine maintenance service. Zach Wallway was thorough and patient went over all the recommended service components.
Posted on Google by Joseph Yao
My husband and I recently bought the 2026 Crosstrek Hybrid from this Subaru dealership. From the beginning to the end, it was a very positive experience. We had done some research on the car model we were interested in and we dropped by the dealership to see if we could do test drive. Emily was so helpful and did not make us feel pressured during the process. We are so happy with our purchase and with the customer service. Everyone was so friendly!
Posted on Google by Hannah Valencia
It was a wonderful experience. Had shopped the. Internet for vehicles and pricing. Needed to physically see the different models and trim packages. We live in Red Wing and Rochester was closer. The plan was to visit different dealerships and shop. The staff and salespeople at Penz were very friendly. Not pushy. Very accommodating as we looked and test drove 4-6 vehicles. Our salesman ,Gbaorik,was very helpful. If he didn't have the answers,he sought it out quickly. He made it our experience and did a great job. The financing is a whole nother part to the buy. But, Ally,was very professional, not pushy and ww talked through what we wanted for plans and she had good feedback without making us feel uncomfortable if I said "No thanks."i It takes time to buy that car you want,but we finalized and walked out feeling good about the whole experience. It's been awhile since we did a vehicle purchase,especially new. But,they were excellent.
Posted on Google by Jim Kirk
Excellent experience! I have told all of my friends. The customer service tops all. It's immaculate inside and they serve coffee, etc A very nice touch. They support the community in multiple facets. They are very generous to support other great causes. I am in love with my car. I hadn't originally planned on buying a Subaru but I am sold on this whole situation. And they follow up with everything. If you need a vehicle this is the place to go. Hands down. Their theme is "LOVE" and this is evident. Christianity is part of their life and it shows. Praise God for that! Vickie Gross
Posted on Google by Vickie Gross
Fast and friendly service
Posted on Google by Steve Durst
Good experience buying from GMC of Rochester last week. Vehicle was as expected and the guys and gal were real easy to converse with. They make you feel comfortable and it was a nice easy process. Would recommend 👌
Posted on Google by Jonathan Shelton
Great staff!! Super kind and helpful! Best dealership I’ve ever worked with in my whole life!
Posted on Google by Lori Lee
All staff very helpful and friendly. Made the deal go fast and easy!
Posted on Google by Alex Opatz
Great experience.
Posted on Google by Brenda Bangs
they stayed open late for me to drive from Rochester, did everything they could for me to have a lower payment! I am very pleased and happy with my purchase. 10/10 would absolutely recommend. thank you to Willie & Anllelica!
Posted on Google by fiona andrews
Best deal quickly and great service. The way I like to buy a vehicle!
Posted on Google by Max Lindahl
No stress, friendly buying experience. Thank you Jesse, Sam & Austin
Posted on Google by Lee Fuhrmeister
Good experience, accommodating staff. Would recommend.
Posted on Google by Brandon Sykes
Jacob was a great man
Posted on Google by jim herold
The sales person was phenomenal!!
Posted on Google by Rick Polzer
Salesman was great sales manager was great. Finace was too pushy for my liking with the add ons but got a nice car with a good rate.
Posted on Google by Corinne
Great experience!
Posted on Google by Mark Opatz
Brandon was very professional, polite, and knowledgeable. Going into car dealerships is often overwhelming because of overbearing salesmen but that was not the case with Brandon. Calm, cool, and collected. Go buy a car from Brandon. A+
Posted on Google by Skyler McCollam
Jesse was great to work with. Super responsive and helpful. Made the whole process seemless.
Posted on Google by ray krahn
I returned to Subaru of Rochester for a second car purchase. My experience went very smoothly and professional. I would recommend Subaru of Rochester to anyone. I also returned to work with a professional sales man, Alex P. Great experience. My experience on March 31st with Trevor and the Service Department was wonderful. I could not have asked for a better experience. Keep up the good work. I gave told many Mankato people what a wonderful job your dealership and service department do.. Now on my third Outback from Rochester Subaru. Great experience. My salesman, Collin was wonderful and Jake the GM was very friendly and professional. Another great experience and will continue to tell people to travel to Rochester from Mankato. Thanks.
Posted on Google by Mary Mastin
I always had a great experience with Subaru Rochester.
Posted on Google by Simone Louprasong
Everyone is very friendly and aim to please.
Posted on Google by Barbara Maplethorpe
Very easy to deal with
Posted on Google by Donna Buttera
Jesse was awesome with me. He took good care of me. I was able to get the vehicle I wanted at a good price.
Posted on Google by Cheryl Hoppe
Esod was really great! Very friendly, very knowledgable , very infomative.
Posted on Google by Julie Bicknese
People at Subaru are always great. If you are purchasing a new automobile, I’m not sure how important customer service is to you vs having a great car. At Subaru the cars are great and the customer service is great.
Posted on Google by Harry Todd
Willie was super helpful and helped us find exactly what we were looking for. Everyone we encountered in the store was very professional and kind.
Posted on Google by Kelly Peterson
Everyone was so nice and helpful.
Posted on Google by Lindsey Smith
It was easy to book an appointment online. I was welcomed in to the garage on time. They did a thorough assessment of my car as well as the maintenance that I had asked for. The carwash was down. They gave me a complete readout of all the systems within in my car and their status. Very satisfied.
Posted on Google by Steve Franks
Everyone that I dealt with was very helpful. I want to thank Amanda, Jesse and Derek and anyone else that helped me out with my Seltos. Derek helped reduce my loan, Amanda was very informative and Jesse made the test drive and buying experience seamless. Thank you to the whole crew!
Posted on Google by Poetic Ill
I feel the sales and financing team at Subaru of Rochester took care of me very well. They kept me informed of the stock, and found me a 2026 Outback Limited (CPO with only 2,500 mi) I live 1 1/2 hours away, so they had it delivered to my house, and picked up my car for trade in. I've never had that option before. The convenience was great, but the down side was no one was there to explain the forms I had to fill out at the time of delivery, and so I had to do some calling. The biggest thing I didn't like was before I came to the dealership I asked them if I was to buy a car there, could I take it to any other dealership for warrenty service. They confirmed absolutely! When it came down to it, when I got on location, they clarified, I could go anywhere, but I would have to pay $100 deductible to go elsewhere for servicing.. I felt that was a "bait & switch", In the end, I used that as leverage on my deal and got that waived for the future. Hopefully there will be no "catches" to that when the event when it arrives.
Posted on Google by Angela Capistrant
Subaru of Rochester is truly a wonderful dealership!!! The staff is top notch and professional, Olivia got me into a fantastic 2021 outback that we were talking about over the weekend- said I couldn’t make it until Monday morning and was told it be cleaned and gased up for me to take for a test drive and sure enough Monday morning it was ready for me. I’ll be coming back to Subaru of Rochester for all my future vehicle needs.
Posted on Google by Brandon Wagner
we live in twins, but this store is located north of Rochester far away from us, offers good service, and has transparent pricing, Sales Consultant Collins Kiyaga help us too many, thank you.
Posted on Google by yu lan
Every time I get service done at this location the bar is set a little higher. Zoey is amazing and helped us navigate what was most important for regular service on our high mileage car. With money being tight these days, it is a relief to come to a business that isn’t trying to squeeze more money out of you. They work more as a trusted partner. We live 9 hours away and alway make sure we get our service done here when we are in town.
Posted on Google by Travis Andersen
Great service. They go above and beyond
Posted on Google by Terry Schroeder
Received service the very next day (no delay in getting an appointment). My problem was promptly fixed. Excellent customer service!
Posted on Google by Brent Spencer
Quick and helpful. It feels like they aren't trying to take advantage of you, which is great. The employees aren't paid on commission, so they are genuinely trying to help you find the best deal possible.
Posted on Google by Colton Garity
My car is 18 years old. Every time I come in for an oil change I don't need an estimate for everything it might need.
Posted on Google by Renee Smith
Esad was great to work with. He was no pressure which actually made the experience quite nice. He communicated well throughout the entire time and was very patient with me
Posted on Google by Lori Buchholtz
Given that we were out from out of state and suddenly had a vehicle that could no longer be driven safely and repairs would have been outrageous, everyone we dealt with was very helpful and help make a rotten day much better and much easier to deal with.
Posted on Google by Lori Tabbert
Had an amazing experience with Penz! Brenen my salesman did great, super helpful. Super informative. Would definitely recommend the team for any car purchase.
Posted on Google by Jeremy Brake
This is my 3rd Subaru Outback Wilderness and all from this dealership! Every concern I had was taken care of. Excellent customer service and care!
Posted on Google by Rose
Jacob was lit!
Posted on Google by Julia Walters
Great experience, great car, great people.
Posted on Google by Alexander Vaillancourt
I recently purchased a 2026 GMC Sierra Denali from Penz GMC of Rochester and the entire experience was excellent from start to finish. Bennett (Sales) was fantastic to work with. She was knowledgeable about the trucks features and never once made me feel pressured. When she didn't know an answer she didn't try to guess and simply went and asked the manager. Scott (Manager) did an outstanding job walking me through every line item on the proposal, including the trade in, and was patient with my questions until I felt comfortable. It was clear to me that Scott has experience, knowledge, and most importantly patience with the customer experience. Derek (Finance) is extremely knowledgeable and, at my request, moved quickly through thr paperwork but was still able to explain each step so that I understood what I was signing. I felt like I got a fair price on the new truck and trade in which was slightly favorable compared to other local dealerships that quoted me in the previous week. Its clear this team works well together and made this big purchase feel easy and fun rather than stressful.
Posted on Google by Mike Stenberg
Outstanding Experience with Subaru Rochester Good day! I hope everyone at Subaru Rochester is doing well. Purchasing my new Subaru was a truly exciting and memorable milestone, and I would like to express my sincere gratitude for the exceptional experience I received throughout the process. One of the primary reasons I chose Subaru once again is the remarkable reliability I have experienced with my 2010 Subaru Outback, affectionately known as "Gazzini." Over the years, Gazzini has been much more than just a vehicle; she has been a trusted companion through countless journeys, important life events, and cherished memories. Even after all these years, she continues to demonstrate the quality, durability, and dependability that Subaru is known for. The longevity and unwavering performance of my Outback played a significant role in my decision to remain part of the Subaru family. I would also like to extend my heartfelt appreciation to Esad Mujic for the exceptional customer service he provided. From the moment I arrived, Esad treated me with patience, professionalism, kindness, and genuine care. He took the time to answer all of my questions, explain every step of the purchasing process, and ensure that I felt comfortable and valued as a customer. What impressed me most was that Esad went above and beyond by taking the time to thoroughly orient me to the vehicle's features and functions. His willingness to personally walk me through the operation of my new Subaru and ensure that I understood its technology, safety features, and capabilities exemplified what I consider outstanding customer service. His dedication to making sure I felt confident and well-informed before driving away reflected a genuine commitment to customer satisfaction and excellence. Because of the exceptional service Esad provided, I would confidently and enthusiastically recommend both Esad Mujic and Subaru Rochester to my friends, family, and anyone considering purchasing a vehicle. Team members like him help build lasting trust and loyalty, and they truly represent the values and reputation of the Subaru brand. I would also like to express my sincere gratitude to the Manager of Esad Mujic for his assistance and attention regarding the work performed on my beloved 2010 Subaru Outback, "Gazzini." I do appreciate the call and commitment to customer satisfaction were greatly appreciated and did not go unnoticed. Thank you to everyone at Subaru Rochester for your time, professionalism, and outstanding service. I am deeply grateful for the positive experiences I have had over the years with both Subaru and Subaru Rochester. It is reassuring to know there are still organizations that genuinely value their customers and stand behind the quality of their products and service. With heartfelt appreciation and respect, thank you for helping make this special milestone such a positive, enjoyable, and memorable experience. — Noel F. Ancheta
Posted on Google by Nowee Ancheta
Highly recommend buying here. Good selection of vehicles and a great staff to work with.
Posted on Google by Andy Byrne
Great service experience
Posted on Google by Paul Van Tassel
I worked with Austin and although it took months to get the truck finally delivered he was always willing to find out what he could on the process whenever I called and asked ( I live 4 1/2 hours away from dealership) He had everything ready when I went to pick it up, Lloyd was also very helpful with all the paperwork. Great experience and great dealership.
Posted on Google by Jeff Bauer
Sales and finance worked hard for me.
Posted on Google by Josh Dowell
Nice and kind staffs!
Posted on Google by Tx Nk
Good service, friendly and helpful
Posted on Google by Karen Schramm
I found the car I wanted on Cargurus and it was located at Subaru of Rochester in MN. I did everything by text. They worked with me over a couple of days to get the deal I wanted done. The salesman, Gaborik, was helpful in sending a video of the car and pointing out a bonus that hadn't been noted. I had wanted the car delivered to me, but was told they could only deliver 45 miles from the dealership. I luckily have an amazing friend that drove me the 3 + hours it took to get there. Walk through of the tech and car was pretty thorough and, all in all, was a good experience.
Posted on Google by Jamie Lynn
Great service, friendly and knowledgeable.
Posted on Google by Armando Magallon
All work done quickly while I waited.
Posted on Google by Lee Christianson
Our second vehicle purchased from Subaru of Rochester. Smooth experience the whole way through. Very comfortable atmosphere. Esad and the sales team were all very knowledgeable and did not pressure us in any way. We found the prices and warranty options were better than purchasing a Subaru from other dealerships we visited in the area.
Posted on Google by Anna Mae
Excellent customer service! We highly recommend Rochester Subaru!
Posted on Google by Jonalee Buckel, MS LA & SS Teacher
Service Advisor was very friendly. Waiting area was very nice with a great selection of snacks.
Posted on Google by John Evans
Excellent customer service! We highly recommend Rochester Subaru!
Posted on Google by Jonalee Buckel, MS LA & SS Teacher
Everyone was so pleasant & helpful.
Posted on Google by Deb Wooner
I had a great experience with this dealership! Collins was friendly and patient and didn’t rush us on our decision. I’m thankful for his help!
Posted on Google by lys
I was a first time car buyer and they made the process amazing and easy! I never felt pressured to make a purchase and they were more than willing to talk me thru everything - even if it was more than once. Highly recommend Subaru of Rochester and Olivia!
Posted on Google by Tessa Smith
We purchased a 2026 Outback from this dealership. The entire experience was pleasant, with no pressure tactics by anyone. It really felt like we were right at home. Every aspect of the purchase was pleasant and professional. A big shout out to Olivia. She patiently answered all our questions and made the whole experience enjoyable. Highly recommend this dealer to all people looking for a new or used car. DeeJay and Sandy
Posted on Google by DeeJay Oblander
Convenient appointment Friendly service rep Helpful to have a lift to home and back to dealership
Posted on Google by Jeri Sehl
I had an outstanding experience purchasing my new truck from GMC of Rochester this past week! Welcoming, professional, and focused on making the process as easy and enjoyable as possible. I've purchased a dozen new cars in the past 25 years and I've never felt better driving a new vehicle off a lot. There was never any pressure, and everyone took the time to answer my questions, explain the different options, and make sure I felt completely comfortable with my decision. The communication was excellent, the process was efficient, and everything was handled exactly as promised. I could not be more pleased with my purchase or the experience. I would highly recommend GMC of Rochester to anyone looking for a new or used vehicle. They have earned my trust and my future business. Five stars all the way!
Posted on Google by Scott Iverson
The Subaru staff are very friendly and helpful. I did not hesitate to ask questions or express my opinions on cars or features, and they (Jordan, Emily, and managers) patiently answered all my questions.
Posted on Google by Mark Samson
For the second time, finding the perfect car was a breeze with this dealership. A special thanks to ESAD Mujic for being incredibly helpful and accommodating with all my requests. The customer service was superb, and the friendly atmosphere made the entire experience even more enjoyable. Highly recommended! #2026 Subaru Forester Wilderness
Posted on Google by Genesis Calibuso
Was searching for a reasonably priced used car for one of my kids. I found one on their website. Reached out to see if it was still on the lot and made an appt. When I got there, the csr was clean and ready for a test drive. Cant believe the great deal we got! Everything went smoothly and quick. Ill definitely be back when im ready for my own new car! Thank you to all the guys there!
Posted on Google by Jennifer
My original review from two years ago was overwritten, so I’m sharing this updated review based on my most recent experience with the dealership. For the second time, finding the perfect car was a breeze with this dealership. A special thanks to ESAD Mujic for being incredibly helpful and accommodating with all my requests. The customer service was superb, and the friendly atmosphere made the entire experience even more enjoyable. Highly recommended! #2026 Subaru Forester Wilderness
Posted on Google by Genesis Calibuso
Penz dealership made our car buying experience smooth and worry free. Our salesperson (Brenen Madison) was a real pleasure to work with. He went above & beyond to make us feel comfortable & answered all our questions. Love our new Subaru Crosstrek Sport.
Posted on Google by Henry Hodgson
Working with Jesse and Austin was a breeze. Both took their time explaining things as the appointment progressed and answered any questions I had. Great customer service all around!
Posted on Google by Megan Albien
We purchased a 2014 Toyota Camry from Subaru of Rochester on 7/10/2026. We worked with Jordon Herndon who was friendly, efficient and knowledgeable. The dealership is clean, inviting and has a strong well deserved positive reputation in Rochester, MN.
Posted on Google by Vicki Snyder
It was a very difficult situation and everyone there was si helpful, caring, and did everything they could to help me!! I appreciate each and every person that made the situation better
Posted on Google by Donnette Goldsmith
Timely and quality service done as expected!
Posted on Google by Teddy Bauer
Chevrolet of Spring Valley Has been and will continue to be my Number 1 Choice. I have always chosen the Penz Auto Group for all my Current and Future Needs. I will always recommend Chevrolet of Spring Valley to everyone I know. Id just wish the same person from Chevrolet of Spring Valley Could help me weather I choose to ever buy from a different lot in the Group. Keep Up the Great! Service Chevrolet Of Spring Valley! 10+ Rating! Isaac and Adrian Thank You for Everything! Appreciated the Great Service! Love The New Ride!
Posted on Google by Amber Schutte
We received a fair deal. Elliot was very helpful.
Posted on Google by Jim Heining
Adrian was great to work with. He was patient, kind, and listened to what I what I was looking for. Angellica worked hard to get me a great payment. Issac was great and nice!! Highly recommend buying a vehicle from here
Posted on Google by Alicia Leal
I was very pleased with how friendly the staff was. Elliott is wonderful. I was disappointed that this Subaru didn’t come with weather tech floor liners in the passenger compartment as my previous two Outback’s had come with them.
Posted on Google by Diane Frommes
Good experience! No pressure very helpful . Would highly recommend Bennett for assistance looking for a new vehicle. Financing guy was also very helpful.
Posted on Google by Tammy Larson
This is my fourth car with Nissan! It’s always a pleasure working with them. I worked with Jesse and Derek, both were great! Derek is hilarious and makes the tedious paperwork a fun time!
Posted on Google by Zaxten Anderson
Very good experience. Our 5th Subaru from Penz Auto, so they must be doing something right.
Posted on Google by Stephen Pittelko
I’ve always endured great experiences working with Tim in the service department. He’s knowledgeable, professional, and communicates clearly throughout the entire process. What I appreciate most is how easy he makes everything. Whether it’s routine maintenance or repairs, he keeps me informed and gives the extra effort to provide excellent customer service. On more than one occasion, he has arranged to pick up my vehicle and return it when the work was completed, which saved me time and made the entire process incredibly convenient. It’s rare to find someone who genuinely cares about his customers and takes pride in what he does. If you’re looking for a service advisor who is honest, dependable, and willing to go the extra mile, I highly recommend Tim.
Posted on Google by Mal Elisabeth
Choosing a car and filling out all the paperwork is a lengthy process and Subaru of Rochester did their best to provide water, snacks, a place for our child to play, and anything to make the process go as efficiently as possible. Collins was particularly excellent, he is very professional while being very pleasant as well. I would say affable. This was our third time purchasing a vehicle here, and all three times went rather well, and importantly when things didn't go perfectly, they did well to recover, and being good at that is an important skill they put to great use. Great all around experience, would buy again.
Posted on Google by Joseph Pigott
Malik was a friendly, low pressure associate. His approach helped sell me on the truck.
Posted on Google by Hal Houghton
Excellent customer service. I will return.
Posted on Google by Amy Rice
Branden Tucker was very knowledgeable and easy to work with. The process was a pleasant experience and I would recommend him if you're ready to purchase a vehicle.
Posted on Google by Jacquelyn Kenyon
The sales people were friendly and helpful finding the best deal that suit my needs. The prices were reasonable and straight forward.
Posted on Google by Craig Billings
We had great experience. They helped through a hard time and very thankful. Our product specialist Austin was very great to work with. We hit a deer with our car and was able to get vehicle to replace it. Thank you very much. The process was very easy and simple.
Posted on Google by Seth Cichoski
I was greeted upon arrival, checked in and made aware of computer generated service options. The oil change I scheduled was completed quickly. Service advisor was friendly and thorough. The whole process seemed to go smooth and as quickly as it could. Waiting area was clean and comfortable.
Posted on Google by Jill Hutsell
Willie worked hard to find me the SUV make and model I wanted. He showed me all the bells and whistles my new car had during the test drive. The ease of leasing again was quick and smooth.
Posted on Google by Juanita Davis
I recently had some body work done through Freddy Barajas. He's very good and took great care of me! If you need body work done, ask for Freddy!
Posted on Google by Betty Staub
Very relaxed atmosphere. People are friendly and make the process quick and as painless as possible. Never felt like I was pushed into buying add-ons. I was just given the information to make my own choices. Would definitely buy from this team again.
Posted on Google by Lisa Kappers
John's the best. Had all the answers ready to go. Great experience.
Posted on Google by Dustin Hicks
Cayden was fast and accurate gathering information. He was very well mannered all while answering my questions. Highly recommended my friends and family to have all there automotive work done here!
Posted on Google by Lane Becker
The usual good service.
Posted on Google by Dean Steines
Gavin in the sales department was great! Honest, personable, very easy going. Went out of his way to find information on the car that wasn't shown in the carfax. Ended up going in a different direction but wouldn't hesitate to go here again in the future.
Posted on Google by Collin Rew
Everyone was very knowledgeable and professional. I felt they were transparent with pricing and honest. It was a refreshing truck buying experience.
Posted on Google by Ben Peterson
In and out quickly eventhough I was a little late... Thanks Nissan of Rochester!
Posted on Google by Adam McCabe
Jesse sold me a BMW I3 and Issac was the business manager finalizing the sale, both guys were really friendly and professional. It was an out of state sale and everything went smoothly, the car arrived clean and in great shape.
Posted on Google by Chip Plummer
Recently had my truck in for transmission service, and the service department staff provided friendly, attentive and helpful customer service. My truck repair was completed 2 days earlier than scheduled and they offered me a brand new GMC Sierra as a loaner vehicle while mine was in the shop for a major repair. Highly recommend!
Posted on Google by Frank Lehto
Sean was very helpful when I was in a state of crisis with my car engine stopping and being unable to start it. He sent someone over (just a few blocks away) to jump it so I could drive it in for service. It needed a new alternator, which he got as soon as possible. I appreciate the timely help I got from Buick GMC!
Posted on Google by Kathleen Baruth (Kathy)
Friendly, polite, and professional. Listened to my concerns and kept me updated about the service to my car.
Posted on Google by Terryl Griffin
Great customer service. I recommend this place to anyone looking to get a car service done.
Posted on Google by Grace Deng
Everyone was so nice and accommodating! From start to finish. They made the car buying process so easy and worked hard to get me the payments I was looking for. Even drove the car to me from Rochester to Hastings so I could do all the test driving and buying from home. Thank you all!
Posted on Google by Carla Marie
Arizona was very helpful with the purchase of our new car.
Posted on Google by eleanore gordon
Want to thank Arizona for helping me through the process. She was extremely detailed and helpful overall. Very satisfied !
Posted on Google by Shakur Paulsrud
If you’re looking to get into a vehicle I highly recommend this place. Ask for Arizona! She was awesome! And made the whole experience enjoyable
Posted on Google by Morgan Parker
Great service
Posted on Google by opiew kimo
Freddy and the people he works with did a great job of repairing and repainting the vandalism done to my vehicle. The paint matches perfectly. You would never know any damage was done.
Posted on Google by Mark Belli
Excellent communication and work completed in timeframe promised. Always good maintenance keeping our Lacrosse our favorite dependable travel car
Posted on Google by Sylvia Moe
Extremely helpful! Whalen and Arizona were amazing. Highly recommended!
Posted on Google by Crina Manole-Weddle
Very pleasant, thorough and informative on the status of my car.
Posted on Google by Mark Oldenburg
Austin Stoddard was the most knowledgeable and intelligent salesman we have ever had. If you have a question, he has the answer.
Posted on Google by Mike Keefe
Thanks for your service, looking forward to doing more business with you guys, I own two Nissans will start bringing them there. Thanks again.
Posted on Google by Fidel Molina
I had the pleasure of buying a car from Aaron last week and it was wonderful. I recently totaled the first car I ever bought from a dealership, which when I bought this car, I was young and desperate to get into a vehicle so I allowed myself to get pretty walked all over. Going into having to buy a new vehicle, I was rightfully very nervous, Aaron made sure I was comfortable and assured me that we would find the right vehicle, which we did and I am so thankful!
Posted on Google by Eden Karlen
We had a wonderful experience with Ryan as he was friendly, knowledgeable and professional from start to finish completely satisfied. Would highly recommend Ryan and Nissan of Rochester.
Posted on Google by Mike Kamla
They were amazing to work with and helped get my car fixed quickly. Also answered my questions about potentially buying a new car but weren't pushy.
Posted on Google by Jade Anderson
Austin was a pleasure to work with. He recommended a lender who beat my local bank’s rate and overall made it the best car buying experience I’ve had. When I asked for some extra keys for my truck purchase, he arranged for a locksmith to make extras and didn’t charge me. I really got the impression they will go the extra mile to earn the sale.
Posted on Google by David Coleman
Always fast and friendly place to service my car.
Posted on Google by Brian Mccoy
Today I had the pleasure of leasing a vehicle from Nissan of Rochester, and I must say, the experience was exceptional from start to finish. The standout of my visit was undoubtedly Arizona, the saleswoman who assisted me. From the moment I walked in, Arizona was incredibly welcoming and kind. She took the time to understand my needs and preferences, ensuring that I felt comfortable and informed throughout the entire process. Her knowledge about the vehicles and her genuine enthusiasm made the experience enjoyable and stress-free. Arizona went above and beyond to help me find the perfect car. She patiently answered all my questions, provided insightful recommendations, and never once made me feel rushed or pressured. Her professionalism and dedication to customer satisfaction were evident in every interaction. Thanks to Arizona and the team at Nissan of Rochester, I drove away in a car that I absolutely love. I highly recommend this dealership to anyone in the market for a new vehicle. Their commitment to excellent service and customer care is truly commendable.
Posted on Google by Salma Kiwan
Nissan of Rochester, Minnesota was an excellent experience. Arizona who helped me throughout the car buying was absolutely wonderful, friendly, respectful,as I am a senior. Skylar another gentleman working with me, again, Wonderful, helpful and friendly. And not least but last, the finance gentleman who went through all the paperwork and explaining, made everything more clear, and again I can't say enough about all involved, they were all superb. If you want a great car buying experience, please visit Nissan GMC, of Rochester, Minnesota
Posted on Google by Robben Gamble
Excellent service and the staff was very friendly and factual.
Posted on Google by Terry C
I totally recommend Nissan to do any type of service they provide. Cayden was so helpful at my last visit yesterday and hope his boss gives him a raise! Cayden is very knowledgeable and friendly. Shuttle service with Ken was also pleasant and timely.
Posted on Google by Linda Leone
We went to lease a car and Arizona was helping us. She was very nice and patient and was explaining a lot of details before even asking her. In general, everyone we met there was respectful and kind. It was a good experience and we ended up going with the leasing the car.
Posted on Google by Muhammed Khalifa
Arizona, Eliot, and Issac where amazing when it came to helping us find the perfect car for what we are looking for we left with a amazing 2015 Nissan Altima fitting our price range and all the things we where needing they helping in a tremendous way and I really appreciate it
Posted on Google by Carmen McSmith
I am on my fourth Nissan vehicle now. Arizona was very knowledgeable and pleasant throughout the process! Highly recommend.
Posted on Google by Patti Kruger
I bought a 2013 chevy avalanche LT. I live out of state and it was delivered on time. Clean, full tank of gas, and fresh oil. Joe Holtan was my salesman and he was fantastic. The whole team was transparent about things, and made if a pleasurable experience. I have already recommended a couple friends to this dealership.
Posted on Google by Jacob Gilles
Arizona was great! Very friendly and got me a good trade in for my new family truck. Much appreciated!
Posted on Google by Tedd Gray
Ethan was a great guy to work with!!
Posted on Google by samatar sufi
The GMC Team did an excellent job in helping me find my new truck. Thank you!
Posted on Google by Marc Melcher
First. Austin rocks. This dealership was fantastic to work with. Super highly recommend. I found my car. They helped make everything happen. I will always go back. Thank you guys!!!!! I adore my Buick!
Posted on Google by Julia Cisneros
Austin and the rest of crew were very professional, courteous, work well with us on solving our complicated trade. I’m very satisfied with the service and the vehicle we ended up driving away with.
Posted on Google by Melinda Swartzentruber
Friendly staff and fast service.
Posted on Google by corwin wallner
Jesse and his other workers went above and beyond with helping me find a new suitable vehicle for starting my new family, very vocal in helping me understand everything I needed to know as well as taking extra steps to get me what I needed the same day. I trust that my vehicle will last from their research and profession on the job, also wanna give a quick shoutout to Zach I still havnt forgot about his service for me and still think that he needs a raise right along side with Jesse. Their services exceed normal customer service
Posted on Google by Dvonte Cha
Experience was fantastic. Tegan was incredibly helpful, knowledgeable and organized. Team was always polite and interacted well together and with all customers I witnessed. A very professional group that made a challenging situation as easy as possible.
Posted on Google by Mark Wilkes
So my fiancee and I were looking at a gmc terrain when Austin Stoddard walked up filling us in on the questions we had. They literally told us to take the car for a few hours to drive it long enough to see if we like it or hate it. Well we ended up buying the car we test drove. They are willing to do anything within reason of helping anyone get the car they want. They have definitely gained another new lifelong customer as long as we stay true to general motors. We personally met the vice president of the company when he came up to help and introduce himself to us. This is definitely a dealership that people need to be aware of the professionalism these guys carry everyday they are there. Once again please take your business to Austin Stoddard you will not be dissatisfied by him.
Posted on Google by carrie schumann
Lucky for Nissan of Rochester, we leased two vehicles! Lucky for us, it was with Shawn & Jesse! Most of our discussion was done long distance, so when we arrived - it was seamless! They were kind, helpful and patient!
Posted on Google by Laree Schouweiler
Great experience with Jesse and the folks in sales. Ease of communication, straightforward negotiation on trade-in and lease options, and attractive incentives on a new Ariya.
Posted on Google by Daniel Hilliker
Recently bought a 2024 GMC Terrain SLE and it was a great experience overall. My sales rep was Turk and he explained everything and was clear on all the options, prices, rebates needed to get a great deal. Even my dad who was a prior car salesmen, was impressed on the professionalism and honesty they provided.
Posted on Google by DJ Sparta
Work was done very quickly and the staff were very friendly.
Posted on Google by Dana Treadwell
Well, that was fun! I never thought I would say that of a car buying experience. The entire team at Nissan of Rochester were fabulous. I felt as if I was visiting folks in their home. First, Levi Ackley (from Subaru) referred us to Jesse Flanagan, our salesperson (at Nissan), tailored an exceptionally positive experience that included walking us through the process of leasing a beautiful EV. Mark Turanski went out of his way to help us when we needed one more last-minute look. Shawn Peterson charmed us with shared Southern background and ability to make a deal that was exactly what we wanted. Jake Fratzke made the finance and paperwork steps painless. Thank you to all of the other folks we saw during our experience. You welcomed us with smiles and hospitality.
Posted on Google by Terri Allred
Experience was great they were able to answer my questions and the overnight test drive was a nice option . The sales group was good to work with and not pushy. I enjoyed my experience. Thank You.
Posted on Google by Clint Jennings
Very fast and thorough work. Vehicle was clean when completed and comfortable waiting room . Friendly staff!
Posted on Google by Kenneth Gabby
I appreciate them getting me in on such short notice with having my vehicle towed in. Shawn and Steven got me into a rental right away, even though that meant Steven staying late. Tegin did an amazing job of following up and was very friendly. Service tech was able to diagnose the issue quickly and was on my way in just a few days.
Posted on Google by Elizabeth Kinneberg
We made our 3rd purchase yesterday from Nissan of Rochester! They did absolutely everything possible to get my daughter into the vehicle we wanted for her and within our price range! I recommend Nissan of Rochester to everyone, I’ve never been disappointed! They listen, they take care of you and they provide excellent service.
Posted on Google by Bailey Fox
Always have experienced great service! Tegin has always been very helpful, and knowledgeable! She deserves a raise!!
Posted on Google by Dave Carr
Rochester Nissan has an incredible sales and service department! Teagin does an amazing job Of making sure my service is done correctly and promptly!
Posted on Google by Kathy Lofberg
A pleasant experience, knowledgeable workers, clean waiting area. Everything I look for.
Posted on Google by Charles Ortloff
I recently purchased a car from Nissan in Rochester, Minnesota, and I couldn’t have asked for a better experience. Jesse, the Certified Sales Professional, and Shawn, the General Manager, were absolutely amazing! Jesse was knowledgeable, patient, and made sure every question I had was answered. He made the entire car-buying process seamless and enjoyable. Shawn also went above and beyond to ensure I got the best deal and felt supported throughout the process. But the experience didn’t stop there—the entire team at Nissan Rochester is fantastic! From start to finish, everyone I encountered was professional, courteous, and genuinely helpful. Even when it came to setting up our car services appointment, the process was smooth and easy. If you’re looking for a dealership that truly values its customers and offers exceptional service, I highly recommend Nissan Rochester. They have an amazing team, and I’m incredibly happy with my new car!
Posted on Google by Thelma Garcia
Great people! Really made the buying process easy. Devin was courteous and professional.
Posted on Google by Mike S
Great service. Tegin was very helpful and communicated throughout the whole process
Posted on Google by Jen Sund
These guys are great to work with. They make sure your all taken care and everything very happy with my truck
Posted on Google by Joe Hershberger
Best experience I’ve had buying a car.
Posted on Google by Cass
Great job GMC Rochester. Everyone was just low pressure but informative. Great offers! We will definitely buy more vehicles from them.
Posted on Google by Jeannie Olson
Vehicle maintenance completed to a high standard. Frequent communication from the shop as to what was found and recommendations.
Posted on Google by Tim Daun-Lindberg
Tegin did an exceptional job. She went above and beyond for me. I forgot something in my car and she had them bring my car that was raised up down for me so I could grab it before my shuttle came to pick me up. 10/10 customer service and knowledgeable about your car service. Thanks Tegin!!
Posted on Google by Samsam
Better than 5 stars
Posted on Google by David Stuve
Salesperson Joe was great. Had a great experience at the dealership. Would buy again from them
Posted on Google by steven lugg
Outstanding customer service experience! Thank you for the time and care you took with us when we purchased our Pathfinder.
Posted on Google by Carrie Heimer
Awesome people. Smooth experience. I highly recommend- ask for Gavin in sales.
Posted on Google by Patrick Ries
These guys are the absolute best. Willie is very patient and really wants to help you find the car of your dreams. Tyler is also amazing, he not only spent a lot time helping to find me the best financing, he also stayed late to show me cool things I could do with my new car. Thank you guys for making this a wonderful experience. We will be back.
Posted on Google by Valarie McConnell
Gavin did a great job finding us the right vehicle. The best car buying experience we’ve been through.
Posted on Google by Valerie Nelson
Jesse the salesman had vehicle ready immediately! Worked with me on price ✔️ Would definitely recommend dealership to future buyers!!!
Posted on Google by marc augustine
Working with Gavin was great! He made the leasing process simple and I was able to get the features I needed and reduced my monthly lease amount. There’s nothing more I could have asked for. A big thanks to Alex too. He was able to get all of the paperwork ready while I was in a meeting which was so helpful.
Posted on Google by Laura Heyde
I took my vehicle in to Penz Nissan because my car would not start. They figured out what it was. They fixed it promptly like always. I enjoyed my service I received from them since I bought my car there almost 3 years ago. They’re fast they’re courteous and they’re just all around awesome.
Posted on Google by Kelli Bradshaw
I took my truck to Rochester GMC Service department and Sue was AWESOME! Listened to every concern and detail that I asked for and she went above and beyond that! Thank you Sue and Rochester GMC!
Posted on Google by Rob Ramer
Good experience
Posted on Google by Alondra Saucedo
Excellent straight to the point! Cayden was awesome!
Posted on Google by Andrew Hyland
I had saw a truck that was just listed for sale by them, and had immediately messaged asking about maintenance history. I got a message back asap from them telling me how much money they put into the truck. A couple days later I went down to look at it. Austin and John Denny were both very helpful and extremely nice. They worked very well with me considering my busy schedule(Them closing at 8pm is very helpful for farther away customers). I went and got the truck and it was great. I had found some issues I wasn't aware of when test driving the truck and had brought it back and Ben in service helped fixed them without any charge to me. I'm happy to say from my last experience at a different dealership, these guys know how to take care of someone and make you feel welcome there.
Posted on Google by Jackson Priebe
In and out quick Sue was Johnny on the spot
Posted on Google by Randy Rouhoff
Was looking for the "perfect" vehicle and I found it in an online search. The sales team made my online purchase a breeze, even had FREE delivery. With just a click of a button I am now driving my perfect truck.
Posted on Google by Brad Devig
Excellent service! I came in for an oil change and they found an object stuck in a tire. They noticed that there was a bad air leak and I purchased a new tire. I could have had a tire failure while I was driving alone in the country. I’m not happy about buying a new tire but it could have been far worse. Sam did a great job coordinating this.
Posted on Google by Jean Weland
I am truly happy I went to Nissan of Rochester because they took the time to listen to what was wrong with my vehicle. They didn’t over charge me and they made me fell like family. If you ever need your vehicle look at or fix Penz Automotive is the one to go to.
Posted on Google by Jasmine Ware
I have always had a good experience at GMC of Rochester, from purchasing my vehicle to getting it serviced. Sue is wonderful, she is willing to find an answer if she doesn't know it already know it. The staff are all so friendly and helpful.
Posted on Google by Diana Karlstad
I suffered a blowout far from home and felt stranded… GMC roadside assistance came to the rescue and I was able to make it to the GMC dealership in Rochester Minnesota. Sam in the service department was very helpful and was able to special order a tire for me. In no time I was back on the road and headed for home. Sam and his team really came through for me and I couldn’t thank them enough
Posted on Google by Mitchell Tepsa
Tegin was so helpful and patient when working through the paperwork and allowing me to explain the issues going on with my car. I would recommend working with her to anyone in Rochester who has a Nissan!
Posted on Google by Samantha Eno
In and out. Great shuttle work by Larry!
Posted on Google by Craig Ihrke
I had an excellent experience with John while purchasing my new vehicle. He immediately contacted me the next day after showing interest online the previous night. He sent videos and information about the car in a timely manner. He worked with us quickly and efficiently. I would highly recommend him for your vehicle purchase!
Posted on Google by Lindsey Hammes
I love Tegin she is a beautiful soul and always makes sure that I get the best service every time I come and have service done for my car
Posted on Google by Tamika Oliver
Joe and everyone at GMC of Rochester worked very hard to help us with our car repairs. They were very honest and informative. They included us in every step. They were amazing to work with and got us a loaner vehicle while our car was being serviced. We look forward to working with them on all our future service needs for our vehicles.
Posted on Google by Erica Holland
Al was very supportive of our situation. He made the process go smoothly, he was very patient. He did his homework in having a car for us to see. He was knowledgeable of what car we were interested in. He was very organized and the process was completed in one day.
Posted on Google by Eugene Mullenbach
Excellent service. I was passing thru town and needed an oil change. I was so please with their service. They noticed a few things, but stated that my regular dealership could address it. This dealership is in it for the safety and not the money. I am so impressed with Sue and my tech- Benjamin.
Posted on Google by Beth Hatfield
Keith was a pleasure to work with.
Posted on Google by Arthur H
Great service and value.
Posted on Google by william bardsley
Looking to get back into a full size pickup, Penz had what was right for me. I am a difficult person to deal with, but Austin and Issac got me a deal I can live with . Kiddos BTW, this is my second purchase from this location. They treat you right.
Posted on Google by John Burkhardt
This is my 2nd time going to GMC of Rochester and both times it was a great experience! Sue is the best to work with when it comes to figuring out what my new car needs! Overall 5/5 experience thank you Rochester GMC
Posted on Google by Ashley Kapaun
I bought a 2007 Hummer from chase and the crew. Couldn't be happier with my purchase!! Highly recommend everyone looking for a vehicle to stop in. Awesome staff Awesome service!!!
Posted on Google by STEVEN
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