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Great team of professionals. Process was a breeze with no pressure to purchase. Even though I live in Iowa (go hawks), I will continue to make them my go to for all my vehicle needs!!!!
Posted on Google by Danny Robinson
I told the dealer what I wanted, the features I wanted, and when I showed up for my appointment, he had exactly what I was looking for waiting for me.
Posted on Google by Eric Seely
Worked with Aaron. He helped me out. I got a van. Very honest. (Very rare) Will come back again
Posted on Google by andrew peterson
Excellent experience. Al Boysen was very responsive and took time to answer all our questions. His style made us very comfortable. Adam and Issac were very patience with processing the financial aspect even thou there were problems with the credit reporting company.
Posted on Google by Les Huie
Best used car shopping experience I have ever had. I started with my price range and what my needs would be and wants. He took it from there and kept in contact with me throughout the process. Everyone I encountered during the buying the process was so much better than the stereotypical "used car dealership" expectations, and followed up with promises made to contact me, even if I wasn't spending a ton of money. They made it personal and I definitely will be recommending to everyone I know. Thank you John and the team at GMC of Rochester!
Posted on Google by Laurie Walker
I found the staff very helpful and for a car dealership I don't think they were very pushy at all. Helpful when it came to working out the financial contracts and demonstrated some good mechanical knowledge of vehicles too.
Posted on Google by Vincent Trent
First time to a Nissan dealership. They could not have been friendlier or more concerned about what I needed for my new to me versa. Making the appointment was a breeze and when I brought it in for a transmission flush and fill they checked it for codes and let me know my options. I'm very happy with the whole experience from start to finish.
Posted on Google by B Whetstone
Great service from Joe!
Posted on Google by Jody Chambers
Purchase a 2017 Ford F150 Lariat from this dealership! Jacob was wonderful and not pushy at all. He answered my question to the best of his ability and if he didnt know it, he found out. I was very happy and impressed with the service department and sales department. They all treated us with respect and always friendly. I would buy again from this dealership.
Posted on Google by Chris Gamber
Jacob did a great job. He was friendly, knowledgeable and helpful. He helped me get the best price on both the vehicle I wanted and on my trade in vehicle.
Posted on Google by Michael Case
Cayden paid very close attention to my concerns and addressed the problem without hesitation. The world needs more people like you, thank you!
Posted on Google by Cierra Chaplin
Great service experience! Everything done as expected, easy in and out!
Posted on Google by Keith Dahlgren
In an industry that leaves many feeling taking advantage of — Nissan of Rochester sets itself apart with honesty and transparency. I bought a used 2023 Tesla Y and had delivered to Dallas and could not of had a more pleasurable experience! Human-centered and mission driven! Shout out to Adam Mcabe and the entire team for living their core values! I never write reviews but felt the need to brag on these folx so that others could have the wonderful experience that I had!
Posted on Google by Nicholas Pascale
Sue is great! She explains everything about the service needed so you can understand it. Very courteous! Great team work!
Posted on Google by Lori Diehn
Al Boysen has assisted me in selecting vehicles over many years. He is always gentle, kind, prompt, very knowledgeable about the various vehicles and their operating systems. He always helps me learn how to use the various devices. He is a true asset to the Penz dealership. Roger Wells
Posted on Google by Roger Wells
Just purchased my first GMC and had a GREAT experience. From the initial sale to taking home my new truck the staff were helpful, professional, went the extra mile to make sure I was taken care of. Thank you Rochester GMC!
Posted on Google by Shawn Vinz
I appreciate the work that was done at Nissan of Rochester. Very detailed explanation of options.
Posted on Google by Galen Jones
Everyone on the sales team has been absolutely fantastic. Penz has been the best car buying experience I've ever had.
Posted on Google by Preston Anderson
Austin was very nice to work with.
Posted on Google by douglas courneya
My salesman Jon Hicks did an awesome job selling me my 19 Sierra. Went above and beyond. I’ll be back for future vehicles
Posted on Google by Tyler Green
Awesome dudes great experience! Highly recommend.
Posted on Google by Nathan Miller
This was the best car buying experience I have ever had. The Sales Rep, Oketh Owity listened to me, took a great deal of time talking to me and was eager to find me a car that fit my needs. As a woman, car buying is often seen as a man's domain. In the past I have felt that I needed to bring a man to be listened to. I also want to commend the financing person, Adam McCabe. He went above and beyond to get me the prince and financing I wanted. Kudos on the diversity of staff people.
Posted on Google by Suzie Whaley
First time customer here. Excellent service, I booked an appointment for an oil and wiper blade change. I was in and out in 45 minutes. I worked with Sue, she is so friendly and personable! It was great chatting with her. I will be going back for future service. Thank you!
Posted on Google by Tina Jacobson
Great team, very helpful! Would recommend
Posted on Google by Jason Keck
Staff are very Professional.. Great Environment to buy a Vehicle.
Posted on Google by mike eck
Scout helped me out a lot by informing me about the car I was about to buy and all the other stuff that goes with it!
Posted on Google by J Watkins
The service was excellent! The staff were super cool! Very nice!
Posted on Google by Mary Chambers
easy to deal with, friendly staff
Posted on Google by Craig Baune
Brought my mother's car in for service and to have them look for a leak another department had found. We were skeptical about the leak as there wasn't any fluid under the vehicle. The dealership was straight forward and was also unable to find any leaks. They could have easily said it was there but were honest. Would recommend them.
Posted on Google by Dean Meyer
Great experience that was friendly, helpful and fast!
Posted on Google by Justin Nicolle Jones
Everyone is always super nice and friendly. Cayden was great to work with. They got me in and out quickly.
Posted on Google by Mark McCorkel
New Nissan Kicks!!! Austin was a great help! All the process was kind, patient and professional! This is the 5th vehicle we bought from them the past few years. Every deal was excellent. This is where we will go if we need another vehicle! (Thanks, Sam, for the reminder!)
Posted on Google by Peggy Vevang
When I say the customer service is impeccable! I was jived at a GMC dealer next to me 30 minutes from my home in SC and I walked off the lot. I looked up other Camaro 2SS and found one at this location. Scout was awesome since the moment he answered my call inquiring about the vehicle. I flew to Minnesota to get my dream car and they made sure they picked me up from the airport. Scout and his finance managers Adam and Issac made sure everything was what I wanted and in my price range. They answered all questions and made sure I understood everything I signed. There was no car salesmen tactics or pressure. My experience was beyond amazing and being a GMC fanatic I will ALWAYS fly to this location and purchase my vehicles. If you want a no hassle laid back purchase where the dealer listens to YOU GMC of Rochester is the place to go! Thanks Scout, Adam, and Issac. Y’all really are the BEST!!
Posted on Google by Raqi Balboa
I had a great experience at GMC. I worked with Keith all the way through, from getting his estimate , working with the insurance company and getting my car back exactly within the time he had told me. He had to do some extra work with the insurance company which I really appreciated. I definitely recommend the GMC SERVICE center.
Posted on Google by Jeri Sehl
Sue was very helpful and understanding during my service appointment.
Posted on Google by toni hunter
Service Review: I had the radio crash in 23 yukon denali. We are in town for a couple weeks for appts/surgeries at Mayo Clinic. I called and asked if they would be willing to look at the issue even though I wasn't a local. Stuart had me come in on my preferred day. He worked extra hard to find replacement after several hours & attempts failed to fix it. Part was backordered and difficult to find. Stuart was insistent on finding one before we left town back for the east coast. He was able to locate one and get it installed quickly the same week. Ken the driver was very professional as well. Much appreciated Stuart & Ken.
Posted on Google by Ben
Great experience, love working with them. Very friendly.
Posted on Google by Riley Wagner
Willie was awesome! Got our deal done in a few text messages. Best experience buying a truck ever. Oketh explained everything and was very kind! The GM Kevin was very personal and we had a great time talking with him while we waited. Overall we will come back when we need a vehicle!
Posted on Google by kevin mccartney
Easily recommend GMC of Rochester! Very professional, and friendly. My wife and I had complex and unique repair, with a hard to get part for our Buick. Stuart and the service dept. kept us informed and promptly answered questions along the way. Made the experience less stressful than it potentially could have been, which was very appreciated!
Posted on Google by Chad Theede
Absolutely AMAZING customer service! From the salesman, to service, to financing. Every step of the car buying experience was made very simple and they really worked with us to make us feel right at home. Also, an extremely clean facility. Will definitely be returning here again. Thank you for everything!
Posted on Google by Ryan Sheehan
HUGE SHOUT OUT to GMC of Rochester for taking care of us when we were stuck like Chuck many miles from home!!! We were in town for a convention when a fuel problem threatened to leave us stranded. We attempted a repair at another shop they were unable to help us. Joel and Sue at GMC got us in, repaired, and back to our convention. Truly customer oriented!!!
Posted on Google by Kim Long
Keith and the rest of the staff are focused on repairing your car, yet remember this can be a stressful experience for you. After my recent experience with them I can wholeheartedly recommend their sevices.
Posted on Google by Pamela Tvedt
They have taken good care of me. I've had issues with my truck not starting and it's very intermittent and they've done a ton of investigation into the issue and were very conscientious of my money.
Posted on Google by Chad Swenson
Sue was wonderful! One of the best yet who kept us abreast of services, etc. Want her next time!
Posted on Google by Susan Bigalk
They did the work they said they would and did it within the time frame. There ended up being so delayed trim parts but I was able to take my car and come back to get them on. Flexibility is nice
Posted on Google by Bryce Thingelstad
The staff was great to work with. Much better experience than the last vehicle I purchased at this dealership when it was under different ownership.
Posted on Google by Brent Morey
I want to share I had the best and fastest service in buying a car with Austin at GMC Rochester. He listened to my needs and assisted my son in buying his first car iin a stress free environment. THNK You
Posted on Google by Janeyb Borgen
Colby and team were great to work with. Very knowledgeable and answered our questions dealing with our trade. The whole sales team was personable and not pushy. We will definitely be working with them in the future!
Posted on Google by Adam Martin
Great service, Sue was very helpful throughout the process. Would use them again to take care of my truck.
Posted on Google by Kevin Schendel
Great experience!
Posted on Google by Regi Schindler
I had a tire with a slow leak and approximately 2 hours to get it repaired. I discovered that the dealer I bought the vehicle from in Minneapolis provided the wrong wrench for my locking lug nut. So I called Rochester GMC hoping they had a wrench that fit. They got me in, fixed the tire(screw in a sidewall) and traded my wrench that did not fit for one that they had that did fit(way beyond expectation) Stuart and Joe did an amazing job representing the dealer and the GMC brand.
Posted on Google by Dale Applequist
Stuart explained the work that was done and what needed to be done. When I asked him to explain something I did not understand fully, he was very patient. Stuart was friendly and professional.
Posted on Google by Barb Pronk
Great service. Got me in on short notice. Comfortable waiting area
Posted on Google by Richard Buckwalter
Everything was great except for the fact that you charged a surcharge to use my Discover Card. It now appears that you only except cash ( who carries that much cash around these days), Debit card (which have less protection for the consumer so I don't us, and a check. Who carries there checkbook around? I've been a loyal customer and have gotten all my service at your dealership for my Buick Enclave and 2001 GMC PU. And now you guys what to nickel dime me with a surcharge. I know the credit cards charge you, but really. Loyal customers is how you treat them. An with the new EV cards I supposed there will be annual fees to have and use special features.
Posted on Google by Mike Haider
A great place to buy a vehicle from, the entire staff were great to work with!!! Can't say enough good things!!
Posted on Google by Mark Johnson
I had called the dealership looking for a truck that they had in stock. Just my luck it had sold that morning. The GM had gotten back to me with the tough news, and helped me find a different one. With some luck and persistence on both our parts he was able to get me a great truck at a great price! I have already recommended this dealer to several of my friends and would love to help them out in the future. 1st class dealer in my eyes.
Posted on Google by Brandon O'Mara
Extraordinary customer service in sales, parts, and service!!
Posted on Google by Isaac Fischerl
Very happy with my experience at Chevy Spring Valley! They knew I didn't want to spend hours and hours in the dealership buying a new car. They were able to get me in and out quickly.
Posted on Google by LeNae Schwickerath
Colby was our salesman and it was his first week and he did an awesome job working with us for my son to buy his first truck. Great experience all around and Isaac in finance was great as well!
Posted on Google by Brooke
My fiancé was recently on her way to her bachelorette party when her truck needed immediate service. When she called ahead and asked for help they said they would stay open late for her and her sisters. They assured her they would do whatever they could to help from repairs, to getting her a rental truck to fit everything she was already bringing for the long weekend when they only needed to offer an suv. They have been an absolute pleasure to work with while keeping us updated on timelines and answering questions about what is next. If it was worth it, I would drive an hour and a half one way just to get my oil changed by them if they provided HALF of the professionalism and kindness they have provided us already. You will definitely have business from me in the future. Thank you!
Posted on Google by Ben Brandriet
Awesome as always
Posted on Google by Senne Outdoors
Everyone I have met at Chevrolet of Spring Valley have been very kind and have proven they really care! Thayne helped me get into a great pre-owned vehicle that I am loving, and drives great. I can see why they have such highly rated reviews! They care, and will go the extra mile to help you out. 10/10
Posted on Google by Braxton Gavin
Definitely recommend this place!! Bought my 2021 GMC Terrain on the 3rd of January. They helped me right away finding a new used vehicle I could afford!! About 2 weeks of having the car a peice froze. I called saying my car didn't wanna accelerate and they told me to come in the same day after work!! And fixed the problem fast within a few days for parts to come in and rented me out a car they definitely make you feel cared about. And on top I had covid they drove my car out to my house 7 miles away!! Overall definitely great service!!!
Posted on Google by Megan Queensland
Fast and friendly service
Posted on Google by Steve Durst
Great experience at Chevrolet of Spring Valley. We drove nearly 3 hours to pick up a good deal on a vehicle and Cody had the vehicle all ready to go. We ended up wrapping up the paperwork after closing hours and Cody and Tyler stayed positive all the way through, even though we kept them late. They had coloring books and snacks for the kids, so all in all wanted to leave 5 stars. Keep up the great work in Spring Valley!
Posted on Google by Eric Schmidt
Tyler and the crew were very helpful. I had a lease that was up and wanted to purchase the vehicle outright. After getting the run around from the dealership I purchased it from I contacted Chevrolet of Spring Valley and asked if they could help me out. Immediately said yes and within a hour started the buy out process for me. Definitely will be giving them the opportunity to sell me a vehicle in the future!
Posted on Google by Todd Ramaker
Thayne Shirley was very helpful and answered all my questions that I asked about the vehicle
Posted on Google by Timothy Vodinelich
Absolutely great experience with the Penz group. Cody was quick and willing to get me any and all information and detailed pictures for the vehicle. I’ve never purchased anything like a vehicle without seeing it in person. Top notch sales service, even after delivery of the Tahoe. Then I also have to mention Jake in finance got everything lined up how I wanted it. Very hard to beat this level of service!
Posted on Google by Rick Burrington
These guys don't mess around. My Chevy Traverse was acting strange with the fan continuously running. They had it fixed and back to me within a day. They went out of their way to get it covered under warranty. Highly recommend
Posted on Google by Tallie Bernard
Had an amazing experience. All great guys, worked with me on price, gave me what I asked for on my trade in and took care of the one issue I had. I can see why Spring Valley Chevrolet has very high ratings, definitely recommend if looking for a new or used vehicle. 5 Stars!
Posted on Google by Matt Tolbers
My son and I just purchased his first truck. Very low miles and excellent price. The staff is very professional and geared toward retaining our future business. I've never had a positive experience at car dealerships..until now. Highly recommend!
Posted on Google by Gabe Schumann
Tyler and his sales staff are great people to work with. Great service every time.
Posted on Google by Enrique Barajas
I made an appointment to meet with a sales person to test drive a used Chevy truck. Today I met with Thayne to see the truck and found him to be an excellent sales person, taking the time to chat and listen to my needs as a customer, and not do the classic “pushy” salesman routine. It is refreshing to meet with a salesman that just wants to try to help a person find what they are looking for.
Posted on Google by Dustin Merschman
I bought a 2018 Chevy Silverado from Chevy of Spring Valley and I was thoroughly impressed with my experience. Cody in sales helped me and did a great job. Tyler in finance helped me get to the payment goal I was looking for. They both stayed way past their shift to finish my purchase. I appreciate their service and recommend Chevy of Spring Valley!
Posted on Google by Austin Robertson
Thayne Shiley was wonderful and took great care of us
Posted on Google by Ginger Bastian
Very good communication. All issues were fixed
Posted on Google by Becky Merkel
Cody was awesome. We had a wonderful experience here! Tyler and Cody are a great team. We were respected, they were cooperative and treated us well. We highly recommend Cody!!! The show room is beautiful and clean.
Posted on Google by Ang A
I recently purchased a 2021 Chevy Malibu LS Sedan. The service I received was impeccable. All my needs were met and reassured if I had any concerns. Jacob and Codi really did a great job at getting the job done. They were so sweet and attentive to all of my needs and put me first when it came to closing the deal. If you need a vehicle visit them for sure. I would definitely get another vehicle from them in the future. Keep up the good work guys!
Posted on Google by Sweet Love
Friendly service, did a great job washing my car afterwards.
Posted on Google by thayne shiley
Had a great experience working with Cody today. He met us at the door to help us find the right vehicle, made sure all our questions were answered, and was great to work with throughout the whole process!
Posted on Google by Ellie Gertner
Easy check in and check out. Very friendly service.
Posted on Google by Denis Cornell
Above and beyond to provide me with the best deal.
Posted on Google by andy oconnor
Both Tyler and Willie were great. Easy to work with. Very knowledgeable. Friendly and kind.
Posted on Google by Amy W
Both Willie and Tyler went above and beyond to help me get exactly the car I wanted. They were continuously staying in contact with me while I was waiting for the car to arrive at the dealership. They were knowledgeable, friendly and fair in all transactions. This level of customer service is hard to find anymore.
Posted on Google by Tamera Christian
Willy and Tyler were great to work with. Very upfront and honest. Explained everything we had questions on in great detail. They come highly recommended! Thank you both.
Posted on Google by Jamie Turbenson
Tyler and Willie were great! Good honest service.
Posted on Google by Nathan Rego
Tyler & Willie were an awesome team to work with. They were patient, informative and hands on helping setup everything & to help me understand all the new technologies. I would highly recommend them!
Posted on Google by Debra Nordine
Wonderful, Tyler and Willie were great to work with.
Posted on Google by Jacob Horstmann
We worked with Willie and it was a great experience. He was professional and handle all my questions the ease. I’d definitely go back and work with him again.
Posted on Google by Alexander Massaro
Peter and Tyler were wonderful and their customer service was amazing!
Posted on Google by Sheree Nelson
Ordered a new traverse just what I wanted very Happy!!
Posted on Google by Nicky Eiken
Thank you Tyler and Willie for making the purchase of my new car an amazing experience. Your relentless pursuit in finding the exact vehicle I wanted and outstanding customer service in completing the sale was greatly appreciated. I highly recommend Chevrolet of Spring Valley to anyone looking to buy a new car!
Posted on Google by Dona Briggs
I had a great experience with Chevrolet of Spring Valley and their team. I have been looking for a car for quite some time now and I saw they had several vehicles listed at good prices especially compared to other places nowadays. My boyfriend and I had called ahead to look at a Dodge Journey they had. He requested they put it on the lift so we can fully inspect it and Willie had no problem with that and they already had it on the lift when we got there. We had decided we liked the car and the purchasing process was very straightforward. They didn't try to push any extras on us, they just explained the options. However, they really went above and beyond with helping me walk out with the car that day. My bank was being difficult and was giving them limited options for getting the payment to the dealership. But Tyler talked on the phone with my bank and they were able to figure out how to get the process done that day. In addition, to them putting in extra effort for us they also had several other customers they were helping with limited staff at the end of the day. It was definitely worth the hour and a half drive and we will definitely be back if we need a car in the future. Thank you again Willie and Tyler!!
Posted on Google by Caitlyn Jacobson
Just purchased my new car here, and nothing but pleased. Very professional, easy going, friendly, and super personable. They took the time to listen to me and didn’t push anything on to me. 10/10 experience. Thank you Willie & Tyler! :)
Posted on Google by oleen wren
My husband and I had a fantastic experience working with the team at Chevrolet of Spring Valley. Willie and Tyler were absolutely fantastic and made our buying process very enjoyable. Would highly recommend.
Posted on Google by Sara Hugoson
Bought a truck from Willie and Tyler... Great service, and stayed late to finish the deal...
Posted on Google by Mitakuye Oyesin
Awesome professionals! Willie and Tyler are some great folks! Easiest truck buying experience ever!!
Posted on Google by Jeff Wessels
Willie Did great, Thanks
Posted on Google by Jeremy Canterbury
Willie & Tyler- Thank you so very much for making my car dreams come true I would absolutely recommend, these two to anyone! It was truly like working with a friend who cares what you want and need! Thank you, thank you, thank you!
Posted on Google by paris Ingebritson
Have nothing but good things to say on my recent vehicle purchase. Jon (the salesmen) was excellent to work with and took care of any questions and concerns of mine. Thank you! (Also thanks to Tyler, both of you were very professional and great to work with)
Posted on Google by Trent Nelson
SO MANY SNACK AND BEVERAGE OPTIONS! Thank you, it makes our hearts warm.
Posted on Google by Katherine Rose Blanchard
Emily and the rest of the penz team are amazing. Wonderful experience will be buying from Subaru of rochester again
Posted on Google by Adam Koelsch
I had a great experience with Subaru of Rochester. Everyone was kind, professional, punctual, and fair throughout the entire process. Jordan, the salesman, was extremely helpful and made the buying experience easy and comfortable. Jeremiah, the accountant, was also great to work with and made the paperwork straightforward and hassle-free. It’s refreshing to deal with a dealership that treats its customers with respect and doesn’t make you feel pressured. I really appreciate the way I was treated and would definitely recommend Subaru of Rochester to anyone looking for a vehicle. Jordan and Jeremiah both deserve recognition for making this such a positive experience! Thank you again guys!
Posted on Google by Robert Corleone
Amazing customer service from start to finish. Our salesman Gaborik was awesome.
Posted on Google by Alan Anderson
★★★★★ I had a great experience purchasing my car from Ian Bergstrom at GMC Rochester. Ian was professional, knowledgeable, patient, and genuinely made the entire process feel easy and stress-free. He took the time to answer all of my questions without ever making me feel pressured, which I really appreciated. After a pretty stressful car situation, Ian helped turn things around and got me into a vehicle I’m really happy with. He clearly knows his stuff—and somehow managed to make buying a car almost enjoyable, which I’m pretty sure should be listed as a special skill on his résumé. I would absolutely recommend Ian to anyone looking for a vehicle. Great guy, great service, and a great experience from start to finish. Thank you, Ian!
Posted on Google by Tirzah Lemire
We have been Subaru customers for a long time and recently purchased a new vehicle. The process went pretty smoothly. We especially enjoyed working with Olivia in Sales. She is very personable, knowledgeable and enthusiastic. We could tell she enjoys doing her job!
Posted on Google by Mary Smisek
Great experience got me in on time. Great people!
Posted on Google by Robert Baarsch
Ian was great. Very kind and knowledgeable. Made it an easy process. Thank you!
Posted on Google by Ben Labathe
I couldn’t recommend this dealership more. We worked with Isaih, who is hands down the best salesperson I’ve ever dealt with—professional, knowledgeable, hilarious, and an incredible communicator. Before our test drive, he pulled the car up, opened every door, and walked us through the features step-by-step. The team at Subaru of Rochester genuinely cares about your experience and works hard to help you find a car that fits your specific needs and budget. Unlike the rushed Honda buying experience across town—where I literally spent today peeling their dealer badge off my car—Subaru actually lets you take your time. Having bought multiple cars in Rochester, Subaru is in a league of its own. For first time Subaru owners, we couldn’t be more happy. Highly recommend!
Posted on Google by Travis Miller
Good experience buying a car at Nissan of Rochester (Jesse helped us).I appreciated that they were not pushy.
Posted on Google by Teresa Fox
Isaih Handy was fantastic with everything leading up to final pick-up date. Would definitely do business with him again.
Posted on Google by Amanda Kammrad
It was easy to book an appointment. We were able to go through different settings and preferences on a new vehicle we had purchased. Amy was very helpful and knowledgeable which helped me get more comfortable with the vehicle.
Posted on Google by Steve Franks
The staff there is wonderful! They let us do test drives and gave us a chance to make the best decision. We love our 2026 Nissan Pathfinder!! Thank you!
Posted on Google by Judy Eidness
Great service as usual, when I bought in my 2025 Buick Encore GX for 15,000 mile routine maintenance service. Zach Wallway was thorough and patient went over all the recommended service components.
Posted on Google by Joseph Yao
My husband and I recently bought the 2026 Crosstrek Hybrid from this Subaru dealership. From the beginning to the end, it was a very positive experience. We had done some research on the car model we were interested in and we dropped by the dealership to see if we could do test drive. Emily was so helpful and did not make us feel pressured during the process. We are so happy with our purchase and with the customer service. Everyone was so friendly!
Posted on Google by Hannah Valencia
It was a wonderful experience. Had shopped the. Internet for vehicles and pricing. Needed to physically see the different models and trim packages. We live in Red Wing and Rochester was closer. The plan was to visit different dealerships and shop. The staff and salespeople at Penz were very friendly. Not pushy. Very accommodating as we looked and test drove 4-6 vehicles. Our salesman ,Gbaorik,was very helpful. If he didn't have the answers,he sought it out quickly. He made it our experience and did a great job. The financing is a whole nother part to the buy. But, Ally,was very professional, not pushy and ww talked through what we wanted for plans and she had good feedback without making us feel uncomfortable if I said "No thanks."i It takes time to buy that car you want,but we finalized and walked out feeling good about the whole experience. It's been awhile since we did a vehicle purchase,especially new. But,they were excellent.
Posted on Google by Jim Kirk
Excellent experience! I have told all of my friends. The customer service tops all. It's immaculate inside and they serve coffee, etc A very nice touch. They support the community in multiple facets. They are very generous to support other great causes. I am in love with my car. I hadn't originally planned on buying a Subaru but I am sold on this whole situation. And they follow up with everything. If you need a vehicle this is the place to go. Hands down. Their theme is "LOVE" and this is evident. Christianity is part of their life and it shows. Praise God for that! Vickie Gross
Posted on Google by Vickie Gross
Fast and friendly service
Posted on Google by Steve Durst
Good experience buying from GMC of Rochester last week. Vehicle was as expected and the guys and gal were real easy to converse with. They make you feel comfortable and it was a nice easy process. Would recommend 👌
Posted on Google by Jonathan Shelton
Great staff!! Super kind and helpful! Best dealership I’ve ever worked with in my whole life!
Posted on Google by Lori Lee
All staff very helpful and friendly. Made the deal go fast and easy!
Posted on Google by Alex Opatz
Great experience.
Posted on Google by Brenda Bangs
they stayed open late for me to drive from Rochester, did everything they could for me to have a lower payment! I am very pleased and happy with my purchase. 10/10 would absolutely recommend. thank you to Willie & Anllelica!
Posted on Google by fiona andrews
Best deal quickly and great service. The way I like to buy a vehicle!
Posted on Google by Max Lindahl
No stress, friendly buying experience. Thank you Jesse, Sam & Austin
Posted on Google by Lee Fuhrmeister
Good experience, accommodating staff. Would recommend.
Posted on Google by Brandon Sykes
Jacob was a great man
Posted on Google by jim herold
The sales person was phenomenal!!
Posted on Google by Rick Polzer
Salesman was great sales manager was great. Finace was too pushy for my liking with the add ons but got a nice car with a good rate.
Posted on Google by Corinne
Great experience!
Posted on Google by Mark Opatz
Brandon was very professional, polite, and knowledgeable. Going into car dealerships is often overwhelming because of overbearing salesmen but that was not the case with Brandon. Calm, cool, and collected. Go buy a car from Brandon. A+
Posted on Google by Skyler McCollam
Jesse was great to work with. Super responsive and helpful. Made the whole process seemless.
Posted on Google by ray krahn
I returned to Subaru of Rochester for a second car purchase. My experience went very smoothly and professional. I would recommend Subaru of Rochester to anyone. I also returned to work with a professional sales man, Alex P. Great experience. My experience on March 31st with Trevor and the Service Department was wonderful. I could not have asked for a better experience. Keep up the good work. I gave told many Mankato people what a wonderful job your dealership and service department do.. Now on my third Outback from Rochester Subaru. Great experience. My salesman, Collin was wonderful and Jake the GM was very friendly and professional. Another great experience and will continue to tell people to travel to Rochester from Mankato. Thanks.
Posted on Google by Mary Mastin
I always had a great experience with Subaru Rochester.
Posted on Google by Simone Louprasong
Everyone is very friendly and aim to please.
Posted on Google by Barbara Maplethorpe
Very easy to deal with
Posted on Google by Donna Buttera
Jesse was awesome with me. He took good care of me. I was able to get the vehicle I wanted at a good price.
Posted on Google by Cheryl Hoppe
Esod was really great! Very friendly, very knowledgable , very infomative.
Posted on Google by Julie Bicknese
People at Subaru are always great. If you are purchasing a new automobile, I’m not sure how important customer service is to you vs having a great car. At Subaru the cars are great and the customer service is great.
Posted on Google by Harry Todd
Willie was super helpful and helped us find exactly what we were looking for. Everyone we encountered in the store was very professional and kind.
Posted on Google by Kelly Peterson
Everyone was so nice and helpful.
Posted on Google by Lindsey Smith
It was easy to book an appointment online. I was welcomed in to the garage on time. They did a thorough assessment of my car as well as the maintenance that I had asked for. The carwash was down. They gave me a complete readout of all the systems within in my car and their status. Very satisfied.
Posted on Google by Steve Franks
Everyone that I dealt with was very helpful. I want to thank Amanda, Jesse and Derek and anyone else that helped me out with my Seltos. Derek helped reduce my loan, Amanda was very informative and Jesse made the test drive and buying experience seamless. Thank you to the whole crew!
Posted on Google by Poetic Ill
I feel the sales and financing team at Subaru of Rochester took care of me very well. They kept me informed of the stock, and found me a 2026 Outback Limited (CPO with only 2,500 mi) I live 1 1/2 hours away, so they had it delivered to my house, and picked up my car for trade in. I've never had that option before. The convenience was great, but the down side was no one was there to explain the forms I had to fill out at the time of delivery, and so I had to do some calling. The biggest thing I didn't like was before I came to the dealership I asked them if I was to buy a car there, could I take it to any other dealership for warrenty service. They confirmed absolutely! When it came down to it, when I got on location, they clarified, I could go anywhere, but I would have to pay $100 deductible to go elsewhere for servicing.. I felt that was a "bait & switch", In the end, I used that as leverage on my deal and got that waived for the future. Hopefully there will be no "catches" to that when the event when it arrives.
Posted on Google by Angela Capistrant
Subaru of Rochester is truly a wonderful dealership!!! The staff is top notch and professional, Olivia got me into a fantastic 2021 outback that we were talking about over the weekend- said I couldn’t make it until Monday morning and was told it be cleaned and gased up for me to take for a test drive and sure enough Monday morning it was ready for me. I’ll be coming back to Subaru of Rochester for all my future vehicle needs.
Posted on Google by Brandon Wagner
we live in twins, but this store is located north of Rochester far away from us, offers good service, and has transparent pricing, Sales Consultant Collins Kiyaga help us too many, thank you.
Posted on Google by yu lan
Every time I get service done at this location the bar is set a little higher. Zoey is amazing and helped us navigate what was most important for regular service on our high mileage car. With money being tight these days, it is a relief to come to a business that isn’t trying to squeeze more money out of you. They work more as a trusted partner. We live 9 hours away and alway make sure we get our service done here when we are in town.
Posted on Google by Travis Andersen
Great service. They go above and beyond
Posted on Google by Terry Schroeder
Received service the very next day (no delay in getting an appointment). My problem was promptly fixed. Excellent customer service!
Posted on Google by Brent Spencer
Quick and helpful. It feels like they aren't trying to take advantage of you, which is great. The employees aren't paid on commission, so they are genuinely trying to help you find the best deal possible.
Posted on Google by Colton Garity
My car is 18 years old. Every time I come in for an oil change I don't need an estimate for everything it might need.
Posted on Google by Renee Smith
Esad was great to work with. He was no pressure which actually made the experience quite nice. He communicated well throughout the entire time and was very patient with me
Posted on Google by Lori Buchholtz
Given that we were out from out of state and suddenly had a vehicle that could no longer be driven safely and repairs would have been outrageous, everyone we dealt with was very helpful and help make a rotten day much better and much easier to deal with.
Posted on Google by Lori Tabbert
Had an amazing experience with Penz! Brenen my salesman did great, super helpful. Super informative. Would definitely recommend the team for any car purchase.
Posted on Google by Jeremy Brake
This is my 3rd Subaru Outback Wilderness and all from this dealership! Every concern I had was taken care of. Excellent customer service and care!
Posted on Google by Rose
Jacob was lit!
Posted on Google by Julia Walters
Great experience, great car, great people.
Posted on Google by Alexander Vaillancourt
I recently purchased a 2026 GMC Sierra Denali from Penz GMC of Rochester and the entire experience was excellent from start to finish. Bennett (Sales) was fantastic to work with. She was knowledgeable about the trucks features and never once made me feel pressured. When she didn't know an answer she didn't try to guess and simply went and asked the manager. Scott (Manager) did an outstanding job walking me through every line item on the proposal, including the trade in, and was patient with my questions until I felt comfortable. It was clear to me that Scott has experience, knowledge, and most importantly patience with the customer experience. Derek (Finance) is extremely knowledgeable and, at my request, moved quickly through thr paperwork but was still able to explain each step so that I understood what I was signing. I felt like I got a fair price on the new truck and trade in which was slightly favorable compared to other local dealerships that quoted me in the previous week. Its clear this team works well together and made this big purchase feel easy and fun rather than stressful.
Posted on Google by Mike Stenberg
Outstanding Experience with Subaru Rochester Good day! I hope everyone at Subaru Rochester is doing well. Purchasing my new Subaru was a truly exciting and memorable milestone, and I would like to express my sincere gratitude for the exceptional experience I received throughout the process. One of the primary reasons I chose Subaru once again is the remarkable reliability I have experienced with my 2010 Subaru Outback, affectionately known as "Gazzini." Over the years, Gazzini has been much more than just a vehicle; she has been a trusted companion through countless journeys, important life events, and cherished memories. Even after all these years, she continues to demonstrate the quality, durability, and dependability that Subaru is known for. The longevity and unwavering performance of my Outback played a significant role in my decision to remain part of the Subaru family. I would also like to extend my heartfelt appreciation to Esad Mujic for the exceptional customer service he provided. From the moment I arrived, Esad treated me with patience, professionalism, kindness, and genuine care. He took the time to answer all of my questions, explain every step of the purchasing process, and ensure that I felt comfortable and valued as a customer. What impressed me most was that Esad went above and beyond by taking the time to thoroughly orient me to the vehicle's features and functions. His willingness to personally walk me through the operation of my new Subaru and ensure that I understood its technology, safety features, and capabilities exemplified what I consider outstanding customer service. His dedication to making sure I felt confident and well-informed before driving away reflected a genuine commitment to customer satisfaction and excellence. Because of the exceptional service Esad provided, I would confidently and enthusiastically recommend both Esad Mujic and Subaru Rochester to my friends, family, and anyone considering purchasing a vehicle. Team members like him help build lasting trust and loyalty, and they truly represent the values and reputation of the Subaru brand. I would also like to express my sincere gratitude to the Manager of Esad Mujic for his assistance and attention regarding the work performed on my beloved 2010 Subaru Outback, "Gazzini." I do appreciate the call and commitment to customer satisfaction were greatly appreciated and did not go unnoticed. Thank you to everyone at Subaru Rochester for your time, professionalism, and outstanding service. I am deeply grateful for the positive experiences I have had over the years with both Subaru and Subaru Rochester. It is reassuring to know there are still organizations that genuinely value their customers and stand behind the quality of their products and service. With heartfelt appreciation and respect, thank you for helping make this special milestone such a positive, enjoyable, and memorable experience. — Noel F. Ancheta
Posted on Google by Nowee Ancheta
Highly recommend buying here. Good selection of vehicles and a great staff to work with.
Posted on Google by Andy Byrne
Great service experience
Posted on Google by Paul Van Tassel
I worked with Austin and although it took months to get the truck finally delivered he was always willing to find out what he could on the process whenever I called and asked ( I live 4 1/2 hours away from dealership) He had everything ready when I went to pick it up, Lloyd was also very helpful with all the paperwork. Great experience and great dealership.
Posted on Google by Jeff Bauer
Sales and finance worked hard for me.
Posted on Google by Josh Dowell
Nice and kind staffs!
Posted on Google by Tx Nk
Good service, friendly and helpful
Posted on Google by Karen Schramm
I found the car I wanted on Cargurus and it was located at Subaru of Rochester in MN. I did everything by text. They worked with me over a couple of days to get the deal I wanted done. The salesman, Gaborik, was helpful in sending a video of the car and pointing out a bonus that hadn't been noted. I had wanted the car delivered to me, but was told they could only deliver 45 miles from the dealership. I luckily have an amazing friend that drove me the 3 + hours it took to get there. Walk through of the tech and car was pretty thorough and, all in all, was a good experience.
Posted on Google by Jamie Lynn
Great service, friendly and knowledgeable.
Posted on Google by Armando Magallon
All work done quickly while I waited.
Posted on Google by Lee Christianson
Our second vehicle purchased from Subaru of Rochester. Smooth experience the whole way through. Very comfortable atmosphere. Esad and the sales team were all very knowledgeable and did not pressure us in any way. We found the prices and warranty options were better than purchasing a Subaru from other dealerships we visited in the area.
Posted on Google by Anna Mae
Excellent customer service! We highly recommend Rochester Subaru!
Posted on Google by Jonalee Buckel, MS LA & SS Teacher
Service Advisor was very friendly. Waiting area was very nice with a great selection of snacks.
Posted on Google by John Evans
Excellent customer service! We highly recommend Rochester Subaru!
Posted on Google by Jonalee Buckel, MS LA & SS Teacher
Everyone was so pleasant & helpful.
Posted on Google by Deb Wooner
I had a great experience with this dealership! Collins was friendly and patient and didn’t rush us on our decision. I’m thankful for his help!
Posted on Google by lys
I was a first time car buyer and they made the process amazing and easy! I never felt pressured to make a purchase and they were more than willing to talk me thru everything - even if it was more than once. Highly recommend Subaru of Rochester and Olivia!
Posted on Google by Tessa Smith
We purchased a 2026 Outback from this dealership. The entire experience was pleasant, with no pressure tactics by anyone. It really felt like we were right at home. Every aspect of the purchase was pleasant and professional. A big shout out to Olivia. She patiently answered all our questions and made the whole experience enjoyable. Highly recommend this dealer to all people looking for a new or used car. DeeJay and Sandy
Posted on Google by DeeJay Oblander
Convenient appointment Friendly service rep Helpful to have a lift to home and back to dealership
Posted on Google by Jeri Sehl
I had an outstanding experience purchasing my new truck from GMC of Rochester this past week! Welcoming, professional, and focused on making the process as easy and enjoyable as possible. I've purchased a dozen new cars in the past 25 years and I've never felt better driving a new vehicle off a lot. There was never any pressure, and everyone took the time to answer my questions, explain the different options, and make sure I felt completely comfortable with my decision. The communication was excellent, the process was efficient, and everything was handled exactly as promised. I could not be more pleased with my purchase or the experience. I would highly recommend GMC of Rochester to anyone looking for a new or used vehicle. They have earned my trust and my future business. Five stars all the way!
Posted on Google by Scott Iverson
The Subaru staff are very friendly and helpful. I did not hesitate to ask questions or express my opinions on cars or features, and they (Jordan, Emily, and managers) patiently answered all my questions.
Posted on Google by Mark Samson
For the second time, finding the perfect car was a breeze with this dealership. A special thanks to ESAD Mujic for being incredibly helpful and accommodating with all my requests. The customer service was superb, and the friendly atmosphere made the entire experience even more enjoyable. Highly recommended! #2026 Subaru Forester Wilderness
Posted on Google by Genesis Calibuso
Was searching for a reasonably priced used car for one of my kids. I found one on their website. Reached out to see if it was still on the lot and made an appt. When I got there, the csr was clean and ready for a test drive. Cant believe the great deal we got! Everything went smoothly and quick. Ill definitely be back when im ready for my own new car! Thank you to all the guys there!
Posted on Google by Jennifer
My original review from two years ago was overwritten, so I’m sharing this updated review based on my most recent experience with the dealership. For the second time, finding the perfect car was a breeze with this dealership. A special thanks to ESAD Mujic for being incredibly helpful and accommodating with all my requests. The customer service was superb, and the friendly atmosphere made the entire experience even more enjoyable. Highly recommended! #2026 Subaru Forester Wilderness
Posted on Google by Genesis Calibuso
Penz dealership made our car buying experience smooth and worry free. Our salesperson (Brenen Madison) was a real pleasure to work with. He went above & beyond to make us feel comfortable & answered all our questions. Love our new Subaru Crosstrek Sport.
Posted on Google by Henry Hodgson
Working with Jesse and Austin was a breeze. Both took their time explaining things as the appointment progressed and answered any questions I had. Great customer service all around!
Posted on Google by Megan Albien
We purchased a 2014 Toyota Camry from Subaru of Rochester on 7/10/2026. We worked with Jordon Herndon who was friendly, efficient and knowledgeable. The dealership is clean, inviting and has a strong well deserved positive reputation in Rochester, MN.
Posted on Google by Vicki Snyder
It was a very difficult situation and everyone there was si helpful, caring, and did everything they could to help me!! I appreciate each and every person that made the situation better
Posted on Google by Donnette Goldsmith
Timely and quality service done as expected!
Posted on Google by Teddy Bauer
Chevrolet of Spring Valley Has been and will continue to be my Number 1 Choice. I have always chosen the Penz Auto Group for all my Current and Future Needs. I will always recommend Chevrolet of Spring Valley to everyone I know. Id just wish the same person from Chevrolet of Spring Valley Could help me weather I choose to ever buy from a different lot in the Group. Keep Up the Great! Service Chevrolet Of Spring Valley! 10+ Rating! Isaac and Adrian Thank You for Everything! Appreciated the Great Service! Love The New Ride!
Posted on Google by Amber Schutte
We received a fair deal. Elliot was very helpful.
Posted on Google by Jim Heining
Adrian was great to work with. He was patient, kind, and listened to what I what I was looking for. Angellica worked hard to get me a great payment. Issac was great and nice!! Highly recommend buying a vehicle from here
Posted on Google by Alicia Leal
I was very pleased with how friendly the staff was. Elliott is wonderful. I was disappointed that this Subaru didn’t come with weather tech floor liners in the passenger compartment as my previous two Outback’s had come with them.
Posted on Google by Diane Frommes
Good experience! No pressure very helpful . Would highly recommend Bennett for assistance looking for a new vehicle. Financing guy was also very helpful.
Posted on Google by Tammy Larson
This is my fourth car with Nissan! It’s always a pleasure working with them. I worked with Jesse and Derek, both were great! Derek is hilarious and makes the tedious paperwork a fun time!
Posted on Google by Zaxten Anderson
Very good experience. Our 5th Subaru from Penz Auto, so they must be doing something right.
Posted on Google by Stephen Pittelko
I’ve always endured great experiences working with Tim in the service department. He’s knowledgeable, professional, and communicates clearly throughout the entire process. What I appreciate most is how easy he makes everything. Whether it’s routine maintenance or repairs, he keeps me informed and gives the extra effort to provide excellent customer service. On more than one occasion, he has arranged to pick up my vehicle and return it when the work was completed, which saved me time and made the entire process incredibly convenient. It’s rare to find someone who genuinely cares about his customers and takes pride in what he does. If you’re looking for a service advisor who is honest, dependable, and willing to go the extra mile, I highly recommend Tim.
Posted on Google by Mal Elisabeth
Choosing a car and filling out all the paperwork is a lengthy process and Subaru of Rochester did their best to provide water, snacks, a place for our child to play, and anything to make the process go as efficiently as possible. Collins was particularly excellent, he is very professional while being very pleasant as well. I would say affable. This was our third time purchasing a vehicle here, and all three times went rather well, and importantly when things didn't go perfectly, they did well to recover, and being good at that is an important skill they put to great use. Great all around experience, would buy again.
Posted on Google by Joseph Pigott
Malik was a friendly, low pressure associate. His approach helped sell me on the truck.
Posted on Google by Hal Houghton
Excellent customer service. I will return.
Posted on Google by Amy Rice
Branden Tucker was very knowledgeable and easy to work with. The process was a pleasant experience and I would recommend him if you're ready to purchase a vehicle.
Posted on Google by Jacquelyn Kenyon
The sales people were friendly and helpful finding the best deal that suit my needs. The prices were reasonable and straight forward.
Posted on Google by Craig Billings
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