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I was very satisfied with my experience of buying my Cadillac. Brandon did a fantastic job. Very professional and very personable. The only drawback was no spare tire and no extra key. That was the only disappointment I had. Brandon was awesome.
First time buying a car out of state, and they were amazing to work with! Eased all the concerns I had before I needed to drive the 3.5 hours to get there, and the friendliness of everyone on staff was amazing, it felt like I was with a group of folks I’ve know for years even though I just met them. And the free dog toys were a great way to get to my heart! If you’re looking for a great car, check these guys out!
Throughout the years I have dealt with many dealerships but Spring Valley Auto Group is hands down the best dealership I've ever worked with. I have never had such a patient group of people work with me, the staff was very kind, very informative and I love that they have all the information for the vehicles you're buying before you even purchase them and they make them accessible to you on their website. I worked with Willie and Ian and they were both incredible. Willie was so much fun to talk with, he is so down to earth and he really is someone who wants to supply his potential buyers with the best vehicle that fits them and he really works very hard to make sure that the vehicle you want is within your budget. Ian was also such a joy to work with. He was also very informative, very knowledgeable and my mother and I both really appreciate the way that Spring Valley does business and the way they do business with their clients. I have recommended several people to that dealerships since I purchase my car and I will continue to refer people to that dealership especially Willie and ian.
Elliot was great to work with as well as everyone I have been in contact with at Subaru of Rochester. I highly recommend!
Preston was an excellent sales person that has great customer service with no pressure. He helped us as much as he could. The service department has not called to do the “we owe” items to date.
Esad was great. Everything be committed to be did in a timely manner and ensured all of my needs were met. Not sure I would say I trust car sales people, but Esad and the team earned my trust. I will definitely be back.
I had a wonderful experience buying a car from Rochester Subaru. They were not aggressive and extremely knowledgable and professional. I've bought several cars over the years and this was by far the best experience I've ever had. Many thanks to Jacob & Devin for their amazing work!
Tim and his service team provide excellent service! Always on top of any service needs my truck has.
Exceptional Service and Ease of transaction i purchased a 2022 Forrester and its the best car I ever owned i highly recommend them.
Did the Trade up of my 2023 Outback Touring to the 2026 Outback Touring. Absolutely love the new design and was a seamless process and great interest rate.
Very professional
Wonderful experience from start to finish. Our sales representative, Matt H. was courteous and knowledgeable about the 2026 Outback. No pressure to buy. Test drive by my wife, sealed the deal. Worked out a fair deal and able to do the paperwork and take delivery of the car based on our schedule. I highly recommend Subaru of Rochester. Best buying experience I’ve ever had.
Tim is great to work with in the shop.
The entire experience with Nissan of Rochester was great! Jesse Flanagan did a great job sourcing the vehicle we were looking for, giving us a fair price for our trade, and making the transaction smooth.
Bought a new Outback and love it. Great staff, great experience all the way around! 10/10 and would recommend to anyone in the market for a new or used vehicle.
Elliott and Devin were fantastic to work with and were not high pressure sales people. They provided awnser to all my questions and found them easy to deal with. I would definitely work with this dealership again.
I began my search for a new car open to all makes and models. As I advanced with my search, I kept coming back to my service at Rochester Suburu with Isaiah. I was reminded I was looking for a car and not a future star employee..after a couple months, yes months of research, I decided on a Suburu and completed the process with a wonderful support staff. Devon went out of his way to accommodate my requests and Isaiah couldn't have been more accommodating. There was no pressure, only help, throughout the entire process.
Great dealership tp work with. Isaiah was very kind, knowledgeable, and helpful! Great experience!
Smart and efficient! Great place!!!
Bought a great pre-owned 2025 Chevrolet Tahoe from GMC of Rochester and had an awesome experience. We found several of their vehicles online and they were priced better than older models or comparable models with more miles. To top that the trade in process was super easy. We sent some pics of our trade and within 10 minutes we had a fantastic offer for our Jeep. Dan Mikaeo is the sales professional that we worked with. I would highly recommend Dan. He went above and beyond. He sent videos of the vehicles we were interested in, pointed out any issues that they had, and even purchased a tube of touch up paint at his own expense to fix a couple of scratches on a vehicle we were interested in prior to us arriving to the lot. He was pleasant, accommodating, and genuine. He gave us confidence in purchasing a vehicle site unseen. The sales and financing process was smooth. Austin Stoddard in finance was very knowledgeable, got us a great interest rate and sold us a fantastic warranty which will keep our vehicle on the road for a long time. We drove 600 miles round trip from Fargo, ND and the deal and service we received was worth every mile! We truly feel that we received the best deal that we could have gotten on our purchase and maximized the value of our trade. In short it was a no haggle process and we felt good about the transaction. GMC of Rochester will exceed your expectations!
I purchased a used VW Jetta form Rochester Subaru. The team was great to work with. There was no pressure to purchase, which I appreciated. It was more of a let us know. The process to purchase was simple and easy!
I had a really good experience
Tim is Very helpful!! Handled All my issues. Thank you Tim!!
Eli Young and Anllelica were so great to work with. Stayed late the day I purchased the vehicle and made sure I understood everything. After not having a car payment for 20 years they were able to ease my anxiety about buying. Isaac was easy to talk to at the dealership. Isaac (the manager) and Todd (the owner) have both reached out to make sure all was good with my new vehicle. Willie (another salesman) was helpful when we talked about floor mats and other vehicle features. I would highly recommend this dealership. Small town feel with big town specials.
We were on a road trip from Utah to Wisconsin when our Subaru started having issues starting. We called this dealership while driving since it was close to our route. They were so kind and were willing to get us an appointment same day. They had us in and repaired within an hour so we could finish the last 5 hours of our trip. We are so grateful!
Thankful for my brother Willie and Elliot for making my purchase as stressful as possible!!
Minimal waiting for shuttle. Friendly shuttle
Thank you for all of your help! Team at Chevrolet of Spring Valley did a great job!!
Tim Lecy in service was great to deal with . Seemed very nolagable and polite
Everyone was very friendly and helpful.
Brandon Tucker was great and entire process was seamless.
I have leased 5 Nissan's over the last 12+ years. I have always had great customer service. This time I had trouble. It took a while to get everything straightened out, but I was very fortunate to have Austin take over and help me. He was wonderful and I highly recommend him to any customer. He is on the ball and got things done! So, thank you Austin, for all your help! I greatly appreciate it!!!
I had a great experience at Rochester GMC. My interfaces with Bennett, Shawn, Jon, and Jason in the parts dept were all positive. They were courteous, answered questions, & were willing to work with me on timing for picking up the new GMC Sierra Denali Ultimate. Jason from the parts dept got a set of weather tech matts on order for me as well. Bennett and Shawn were good to work with on the test drives, on narrowing down the vehicle of choice, and negotiations for final purchase.
Named my car after Malik😮‍💨😮‍💨
My husband and I bought our Buick SUV from Willie yesterday, and the whole experience was honestly SO easy and fun! We are incredibly grateful for Willie, Anllelica, and Isaac for making the entire process such a great experience. Everyone was friendly, helpful, and made us feel comfortable from start to finish. We couldn’t have asked for a better experience! So if you’re looking for a new car, don’t be silly…BUY FROM WILLIE!
Had Tim Lecy as my service man, Jacob tech/ mechanic did awesome job of fixing my turbo and def issues, highly recommended Thanks guys
I had a great experience with Elliott from Subaru of Rochester! Even though I didn’t purchase a Subaru he still took the time and patience to go over items I was looking for and answer every question I had. The process from this dealership was so easy and painless. I have not had the best experience in the past from other car dealerships. At Subaru of Rochester I did not feel pressured, hassled or stressed about my vehicle purchase. My daughter even got a cool t-shirt from Elliott which she wears daily now! They were great!
Vary good
Love this place they made car buying easy again!
We had a great experience with Subaru of Rochester. The entire process was simple, smooth, and stress-free from start to finish. Jake and his team made sure the process was as easy and straightforward as possible. We really appreciate the excellent customer service and how effortless they made the leasing experience. Thank you for taking such great care of us. We're very happy with our experience and would highly recommend to others!
Tim was great! I had some concerns from work done somewhere else and he reassured me he would take good care of me. And he did that and then them some. I would 100% recommend anyone go there. And I got a car wash that I didn’t expect!
Adrian was very professional and made the process easy was out of there within a couple of hours
Friendly staff and was taken care of while I waited for my vehicle
I just bought a pickup from SV Chevrolet and I had the best car buying experience I’ve ever had. Adrian made the whole process easy and I never felt under duress. He was able to answer all my questions and was very great to work with. The same goes for Angelica in the finance office. Very pleased end to end.
Great
Great dealer to work with. We had a minor issue but they made it right too. I dealt with Malik who was very responsive and polite.
We had a good experience while buying a used car. We paid a fair price and were treated very well. Plenty of snacks available while you wait and a modern facility.
Had a great experience purchasing my new 2026 WRX limited. Shawn made the whole process from discussing prices to buying the car a very smooth process. Couldn't have found a better dealership
This is the 2nd car I've purchased at Subaru of Rochester. They've earned my loyalty with great service and staff. I worked with Matt to buy this one and he was exceptional--genuine, professional, knowledgeable and funny. I've never laughed so much when making a major purchase.
Great people and super easy to work with. We had an excellent experience.
Great people and easy to work with.
They changed the oil & rotated the tires. They kept me updated with things that needed to be done. So, I can schedule them at my convenience. It very nice to have a heads up with needs to keep my car running.
I had a great experience with Chevrolet of spring valley everyone was so nice and very flexible they worked with my scheduled stayed after hours when I was able to come in! Don’t have a single complaint! Ely was great
Very helpful. Very kind. Driven to fit your needs.
My husband and I recently purchased a Subaru Forester and working with Emily was hands-down the best part of the process! Emily was thorough, knowledgeable, and friendly, taking the time to answer all our questions with zero pressure. She made sure we found the exact right fit for our family. If you're shopping for a vehicle, do yourself a favor and ask for Emily!
missy and dereck are the best, they will match the service you need to your car and do it with the best friendly service, I'm gonna buy my next car from asa auto plaza as well!!!
Collins and the team at Subaru are top notch! They aren't just trying to pull out all the stops just to get your business. They are authentic, trustworthy people. We were happy to have Collins take care of our trade. He is genuine and hard working. Thank you!
Brenen was amazing. I appreciated his patience and no pressure approach. Very pleasant experience. Also huge shot out to Heather Holm for exceptional customer service.
Easy to work with!
Car runs good. Vote Gavin for district attorney
We were treated with respect and courtesy, always checking if we needed anything!
The whole team at Rochester Subaru was fantastic to work with! Matt provided expert knowledge and was great to work with. The financial team was also great to work with and provided many different options and their best advise. I hope Subaru of Rochester knows how lucky they are to have employees like this team! The one thing that disappointed me was the Military discount. Subaru will recognize a person who served their country and got out within 2 years, but a veteran like me with 8 years of service can not be recognized by Subaru because I have been out since 1977. We both signed up to serve the United States of America and I did it proudly!! The $500 was not a big issue, it was just that Subaru did not recognize my service!! Please Thank the whole team for providing such professional care to my Wife and I!!
The whole team at GMC went above and beyond with our trade in and purchase of a new truck. They worked extra hours and made the deal/money work in our favor to meet our goals. Malik, Derek, Austin, and Scott were all amazing!! I would highly recommend GMC/Nissan of Rochester for anyone buying a car or truck 💯
Elliott was great to work with at Subaru of Rochester. He has thorough knowledge of cars and got me into a 2026 blue Subaru Crosstrek. He made the whole experience of buying a car so smooth. Thank you Elliott and Subaru of Rochester for my new car. I love it
Matt did an excellent job. Matt was very accommodating and reassuring. We were comfortable working with Matt and his team.
Bought a 2024 GMC truck from Preston here at GMC of Rochester. He was very helpful throughout the entire process. I had drove over 2hrs to purchase this truck. Preston had sent me all the photos and info I had asked for before making the drive and was quick to respond. Simple and quick purchase from start to finish. Thank you!
Nice job! Respectful workers.
We came in looking for a good car. We've had two Subaru's before and loved them. The Crosstrek we picked was perfect. It is the right size and fit for us and handles great.
Mr. Lacey was so accommodating and knowledgeable at what he does. I only wish he could have someone to help him
All the staff was courteous and our salesman, Jesse, that helped us pick the perfect SUV for us was fabulous! We couldn't have asked for a better experience.
Jacob shows expertise and professionalism in handling customer service. He helped me find the right vehicle for me that is great for Minnesota weather and discussed with me all the important features of the car. Demonstrated excellent customer service skills and knows how to establish a friendly relationship demeanor, and above all, is attentive in responding to customers' concerns and questions.
SO MANY SNACK AND BEVERAGE OPTIONS! Thank you, it makes our hearts warm.
Emily and the rest of the penz team are amazing. Wonderful experience will be buying from Subaru of rochester again
I had a great experience with Subaru of Rochester. Everyone was kind, professional, punctual, and fair throughout the entire process. Jordan, the salesman, was extremely helpful and made the buying experience easy and comfortable. Jeremiah, the accountant, was also great to work with and made the paperwork straightforward and hassle-free. It’s refreshing to deal with a dealership that treats its customers with respect and doesn’t make you feel pressured. I really appreciate the way I was treated and would definitely recommend Subaru of Rochester to anyone looking for a vehicle. Jordan and Jeremiah both deserve recognition for making this such a positive experience! Thank you again guys!
Amazing customer service from start to finish. Our salesman Gaborik was awesome.
★★★★★ I had a great experience purchasing my car from Ian Bergstrom at GMC Rochester. Ian was professional, knowledgeable, patient, and genuinely made the entire process feel easy and stress-free. He took the time to answer all of my questions without ever making me feel pressured, which I really appreciated. After a pretty stressful car situation, Ian helped turn things around and got me into a vehicle I’m really happy with. He clearly knows his stuff—and somehow managed to make buying a car almost enjoyable, which I’m pretty sure should be listed as a special skill on his résumé. I would absolutely recommend Ian to anyone looking for a vehicle. Great guy, great service, and a great experience from start to finish. Thank you, Ian!
We have been Subaru customers for a long time and recently purchased a new vehicle. The process went pretty smoothly. We especially enjoyed working with Olivia in Sales. She is very personable, knowledgeable and enthusiastic. We could tell she enjoys doing her job!
Great experience got me in on time. Great people!
Ian was great. Very kind and knowledgeable. Made it an easy process. Thank you!
I couldn’t recommend this dealership more. We worked with Isaih, who is hands down the best salesperson I’ve ever dealt with—professional, knowledgeable, hilarious, and an incredible communicator. Before our test drive, he pulled the car up, opened every door, and walked us through the features step-by-step. The team at Subaru of Rochester genuinely cares about your experience and works hard to help you find a car that fits your specific needs and budget. Unlike the rushed Honda buying experience across town—where I literally spent today peeling their dealer badge off my car—Subaru actually lets you take your time. Having bought multiple cars in Rochester, Subaru is in a league of its own. For first time Subaru owners, we couldn’t be more happy. Highly recommend!
Good experience buying a car at Nissan of Rochester (Jesse helped us).I appreciated that they were not pushy.
Isaih Handy was fantastic with everything leading up to final pick-up date. Would definitely do business with him again.
It was easy to book an appointment. We were able to go through different settings and preferences on a new vehicle we had purchased. Amy was very helpful and knowledgeable which helped me get more comfortable with the vehicle.
The staff there is wonderful! They let us do test drives and gave us a chance to make the best decision. We love our 2026 Nissan Pathfinder!! Thank you!
Great service as usual, when I bought in my 2025 Buick Encore GX for 15,000 mile routine maintenance service. Zach Wallway was thorough and patient went over all the recommended service components.
My husband and I recently bought the 2026 Crosstrek Hybrid from this Subaru dealership. From the beginning to the end, it was a very positive experience. We had done some research on the car model we were interested in and we dropped by the dealership to see if we could do test drive. Emily was so helpful and did not make us feel pressured during the process. We are so happy with our purchase and with the customer service. Everyone was so friendly!
It was a wonderful experience. Had shopped the. Internet for vehicles and pricing. Needed to physically see the different models and trim packages. We live in Red Wing and Rochester was closer. The plan was to visit different dealerships and shop. The staff and salespeople at Penz were very friendly. Not pushy. Very accommodating as we looked and test drove 4-6 vehicles. Our salesman ,Gbaorik,was very helpful. If he didn't have the answers,he sought it out quickly. He made it our experience and did a great job. The financing is a whole nother part to the buy. But, Ally,was very professional, not pushy and ww talked through what we wanted for plans and she had good feedback without making us feel uncomfortable if I said "No thanks."i It takes time to buy that car you want,but we finalized and walked out feeling good about the whole experience. It's been awhile since we did a vehicle purchase,especially new. But,they were excellent.
Excellent experience! I have told all of my friends. The customer service tops all. It's immaculate inside and they serve coffee, etc A very nice touch. They support the community in multiple facets. They are very generous to support other great causes. I am in love with my car. I hadn't originally planned on buying a Subaru but I am sold on this whole situation. And they follow up with everything. If you need a vehicle this is the place to go. Hands down. Their theme is "LOVE" and this is evident. Christianity is part of their life and it shows. Praise God for that! Vickie Gross
Fast and friendly service
Good experience buying from GMC of Rochester last week. Vehicle was as expected and the guys and gal were real easy to converse with. They make you feel comfortable and it was a nice easy process. Would recommend 👌
Great staff!! Super kind and helpful! Best dealership I’ve ever worked with in my whole life!
All staff very helpful and friendly. Made the deal go fast and easy!
Great experience.
they stayed open late for me to drive from Rochester, did everything they could for me to have a lower payment! I am very pleased and happy with my purchase. 10/10 would absolutely recommend. thank you to Willie & Anllelica!
Best deal quickly and great service. The way I like to buy a vehicle!
No stress, friendly buying experience. Thank you Jesse, Sam & Austin
Good experience, accommodating staff. Would recommend.
Jacob was a great man
The sales person was phenomenal!!
Salesman was great sales manager was great. Finace was too pushy for my liking with the add ons but got a nice car with a good rate.
They were amazing to work with and helped get my car fixed quickly. Also answered my questions about potentially buying a new car but weren't pushy.
Austin was a pleasure to work with. He recommended a lender who beat my local bank’s rate and overall made it the best car buying experience I’ve had. When I asked for some extra keys for my truck purchase, he arranged for a locksmith to make extras and didn’t charge me. I really got the impression they will go the extra mile to earn the sale.
Always fast and friendly place to service my car.
Today I had the pleasure of leasing a vehicle from Nissan of Rochester, and I must say, the experience was exceptional from start to finish. The standout of my visit was undoubtedly Arizona, the saleswoman who assisted me. From the moment I walked in, Arizona was incredibly welcoming and kind. She took the time to understand my needs and preferences, ensuring that I felt comfortable and informed throughout the entire process. Her knowledge about the vehicles and her genuine enthusiasm made the experience enjoyable and stress-free. Arizona went above and beyond to help me find the perfect car. She patiently answered all my questions, provided insightful recommendations, and never once made me feel rushed or pressured. Her professionalism and dedication to customer satisfaction were evident in every interaction. Thanks to Arizona and the team at Nissan of Rochester, I drove away in a car that I absolutely love. I highly recommend this dealership to anyone in the market for a new vehicle. Their commitment to excellent service and customer care is truly commendable.
Nissan of Rochester, Minnesota was an excellent experience. Arizona who helped me throughout the car buying was absolutely wonderful, friendly, respectful,as I am a senior. Skylar another gentleman working with me, again, Wonderful, helpful and friendly. And not least but last, the finance gentleman who went through all the paperwork and explaining, made everything more clear, and again I can't say enough about all involved, they were all superb. If you want a great car buying experience, please visit Nissan GMC, of Rochester, Minnesota
Excellent service and the staff was very friendly and factual.
I totally recommend Nissan to do any type of service they provide. Cayden was so helpful at my last visit yesterday and hope his boss gives him a raise! Cayden is very knowledgeable and friendly. Shuttle service with Ken was also pleasant and timely.
We went to lease a car and Arizona was helping us. She was very nice and patient and was explaining a lot of details before even asking her. In general, everyone we met there was respectful and kind. It was a good experience and we ended up going with the leasing the car.
Arizona, Eliot, and Issac where amazing when it came to helping us find the perfect car for what we are looking for we left with a amazing 2015 Nissan Altima fitting our price range and all the things we where needing they helping in a tremendous way and I really appreciate it
I am on my fourth Nissan vehicle now. Arizona was very knowledgeable and pleasant throughout the process! Highly recommend.
I bought a 2013 chevy avalanche LT. I live out of state and it was delivered on time. Clean, full tank of gas, and fresh oil. Joe Holtan was my salesman and he was fantastic. The whole team was transparent about things, and made if a pleasurable experience. I have already recommended a couple friends to this dealership.
Arizona was great! Very friendly and got me a good trade in for my new family truck. Much appreciated!
Ethan was a great guy to work with!!
The GMC Team did an excellent job in helping me find my new truck. Thank you!
First. Austin rocks. This dealership was fantastic to work with. Super highly recommend. I found my car. They helped make everything happen. I will always go back. Thank you guys!!!!! I adore my Buick!
Austin and the rest of crew were very professional, courteous, work well with us on solving our complicated trade. I’m very satisfied with the service and the vehicle we ended up driving away with.
Friendly staff and fast service.
Jesse and his other workers went above and beyond with helping me find a new suitable vehicle for starting my new family, very vocal in helping me understand everything I needed to know as well as taking extra steps to get me what I needed the same day. I trust that my vehicle will last from their research and profession on the job, also wanna give a quick shoutout to Zach I still havnt forgot about his service for me and still think that he needs a raise right along side with Jesse. Their services exceed normal customer service
Experience was fantastic. Tegan was incredibly helpful, knowledgeable and organized. Team was always polite and interacted well together and with all customers I witnessed. A very professional group that made a challenging situation as easy as possible.
So my fiancee and I were looking at a gmc terrain when Austin Stoddard walked up filling us in on the questions we had. They literally told us to take the car for a few hours to drive it long enough to see if we like it or hate it. Well we ended up buying the car we test drove. They are willing to do anything within reason of helping anyone get the car they want. They have definitely gained another new lifelong customer as long as we stay true to general motors. We personally met the vice president of the company when he came up to help and introduce himself to us. This is definitely a dealership that people need to be aware of the professionalism these guys carry everyday they are there. Once again please take your business to Austin Stoddard you will not be dissatisfied by him.
Lucky for Nissan of Rochester, we leased two vehicles! Lucky for us, it was with Shawn & Jesse! Most of our discussion was done long distance, so when we arrived - it was seamless! They were kind, helpful and patient!
Great experience with Jesse and the folks in sales. Ease of communication, straightforward negotiation on trade-in and lease options, and attractive incentives on a new Ariya.
Recently bought a 2024 GMC Terrain SLE and it was a great experience overall. My sales rep was Turk and he explained everything and was clear on all the options, prices, rebates needed to get a great deal. Even my dad who was a prior car salesmen, was impressed on the professionalism and honesty they provided.
Work was done very quickly and the staff were very friendly.
Well, that was fun! I never thought I would say that of a car buying experience. The entire team at Nissan of Rochester were fabulous. I felt as if I was visiting folks in their home. First, Levi Ackley (from Subaru) referred us to Jesse Flanagan, our salesperson (at Nissan), tailored an exceptionally positive experience that included walking us through the process of leasing a beautiful EV. Mark Turanski went out of his way to help us when we needed one more last-minute look. Shawn Peterson charmed us with shared Southern background and ability to make a deal that was exactly what we wanted. Jake Fratzke made the finance and paperwork steps painless. Thank you to all of the other folks we saw during our experience. You welcomed us with smiles and hospitality.
Experience was great they were able to answer my questions and the overnight test drive was a nice option . The sales group was good to work with and not pushy. I enjoyed my experience. Thank You.
Very fast and thorough work. Vehicle was clean when completed and comfortable waiting room . Friendly staff!
I appreciate them getting me in on such short notice with having my vehicle towed in. Shawn and Steven got me into a rental right away, even though that meant Steven staying late. Tegin did an amazing job of following up and was very friendly. Service tech was able to diagnose the issue quickly and was on my way in just a few days.
We made our 3rd purchase yesterday from Nissan of Rochester! They did absolutely everything possible to get my daughter into the vehicle we wanted for her and within our price range! I recommend Nissan of Rochester to everyone, I’ve never been disappointed! They listen, they take care of you and they provide excellent service.
Always have experienced great service! Tegin has always been very helpful, and knowledgeable! She deserves a raise!!
Rochester Nissan has an incredible sales and service department! Teagin does an amazing job Of making sure my service is done correctly and promptly!
A pleasant experience, knowledgeable workers, clean waiting area. Everything I look for.
I recently purchased a car from Nissan in Rochester, Minnesota, and I couldn’t have asked for a better experience. Jesse, the Certified Sales Professional, and Shawn, the General Manager, were absolutely amazing! Jesse was knowledgeable, patient, and made sure every question I had was answered. He made the entire car-buying process seamless and enjoyable. Shawn also went above and beyond to ensure I got the best deal and felt supported throughout the process. But the experience didn’t stop there—the entire team at Nissan Rochester is fantastic! From start to finish, everyone I encountered was professional, courteous, and genuinely helpful. Even when it came to setting up our car services appointment, the process was smooth and easy. If you’re looking for a dealership that truly values its customers and offers exceptional service, I highly recommend Nissan Rochester. They have an amazing team, and I’m incredibly happy with my new car!
Great people! Really made the buying process easy. Devin was courteous and professional.
Great service. Tegin was very helpful and communicated throughout the whole process
These guys are great to work with. They make sure your all taken care and everything very happy with my truck
Best experience I’ve had buying a car.
Great job GMC Rochester. Everyone was just low pressure but informative. Great offers! We will definitely buy more vehicles from them.
Vehicle maintenance completed to a high standard. Frequent communication from the shop as to what was found and recommendations.
Tegin did an exceptional job. She went above and beyond for me. I forgot something in my car and she had them bring my car that was raised up down for me so I could grab it before my shuttle came to pick me up. 10/10 customer service and knowledgeable about your car service. Thanks Tegin!!
Better than 5 stars
Salesperson Joe was great. Had a great experience at the dealership. Would buy again from them
Outstanding customer service experience! Thank you for the time and care you took with us when we purchased our Pathfinder.
Awesome people. Smooth experience. I highly recommend- ask for Gavin in sales.
These guys are the absolute best. Willie is very patient and really wants to help you find the car of your dreams. Tyler is also amazing, he not only spent a lot time helping to find me the best financing, he also stayed late to show me cool things I could do with my new car. Thank you guys for making this a wonderful experience. We will be back.
Gavin did a great job finding us the right vehicle. The best car buying experience we’ve been through.
Jesse the salesman had vehicle ready immediately! Worked with me on price ✔️ Would definitely recommend dealership to future buyers!!!
Working with Gavin was great! He made the leasing process simple and I was able to get the features I needed and reduced my monthly lease amount. There’s nothing more I could have asked for. A big thanks to Alex too. He was able to get all of the paperwork ready while I was in a meeting which was so helpful.
I took my vehicle in to Penz Nissan because my car would not start. They figured out what it was. They fixed it promptly like always. I enjoyed my service I received from them since I bought my car there almost 3 years ago. They’re fast they’re courteous and they’re just all around awesome.
I took my truck to Rochester GMC Service department and Sue was AWESOME! Listened to every concern and detail that I asked for and she went above and beyond that! Thank you Sue and Rochester GMC!
Good experience
Excellent straight to the point! Cayden was awesome!
I had saw a truck that was just listed for sale by them, and had immediately messaged asking about maintenance history. I got a message back asap from them telling me how much money they put into the truck. A couple days later I went down to look at it. Austin and John Denny were both very helpful and extremely nice. They worked very well with me considering my busy schedule(Them closing at 8pm is very helpful for farther away customers). I went and got the truck and it was great. I had found some issues I wasn't aware of when test driving the truck and had brought it back and Ben in service helped fixed them without any charge to me. I'm happy to say from my last experience at a different dealership, these guys know how to take care of someone and make you feel welcome there.
In and out quick Sue was Johnny on the spot
Was looking for the "perfect" vehicle and I found it in an online search. The sales team made my online purchase a breeze, even had FREE delivery. With just a click of a button I am now driving my perfect truck.
Excellent service! I came in for an oil change and they found an object stuck in a tire. They noticed that there was a bad air leak and I purchased a new tire. I could have had a tire failure while I was driving alone in the country. I’m not happy about buying a new tire but it could have been far worse. Sam did a great job coordinating this.
I am truly happy I went to Nissan of Rochester because they took the time to listen to what was wrong with my vehicle. They didn’t over charge me and they made me fell like family. If you ever need your vehicle look at or fix Penz Automotive is the one to go to.
I have always had a good experience at GMC of Rochester, from purchasing my vehicle to getting it serviced. Sue is wonderful, she is willing to find an answer if she doesn't know it already know it. The staff are all so friendly and helpful.
I suffered a blowout far from home and felt stranded… GMC roadside assistance came to the rescue and I was able to make it to the GMC dealership in Rochester Minnesota. Sam in the service department was very helpful and was able to special order a tire for me. In no time I was back on the road and headed for home. Sam and his team really came through for me and I couldn’t thank them enough
Tegin was so helpful and patient when working through the paperwork and allowing me to explain the issues going on with my car. I would recommend working with her to anyone in Rochester who has a Nissan!
In and out. Great shuttle work by Larry!
I had an excellent experience with John while purchasing my new vehicle. He immediately contacted me the next day after showing interest online the previous night. He sent videos and information about the car in a timely manner. He worked with us quickly and efficiently. I would highly recommend him for your vehicle purchase!
I love Tegin she is a beautiful soul and always makes sure that I get the best service every time I come and have service done for my car
Joe and everyone at GMC of Rochester worked very hard to help us with our car repairs. They were very honest and informative. They included us in every step. They were amazing to work with and got us a loaner vehicle while our car was being serviced. We look forward to working with them on all our future service needs for our vehicles.
Al was very supportive of our situation. He made the process go smoothly, he was very patient. He did his homework in having a car for us to see. He was knowledgeable of what car we were interested in. He was very organized and the process was completed in one day.
Excellent service. I was passing thru town and needed an oil change. I was so please with their service. They noticed a few things, but stated that my regular dealership could address it. This dealership is in it for the safety and not the money. I am so impressed with Sue and my tech- Benjamin.
Keith was a pleasure to work with.
Great service and value.
Looking to get back into a full size pickup, Penz had what was right for me. I am a difficult person to deal with, but Austin and Issac got me a deal I can live with . Kiddos BTW, this is my second purchase from this location. They treat you right.
This is my 2nd time going to GMC of Rochester and both times it was a great experience! Sue is the best to work with when it comes to figuring out what my new car needs! Overall 5/5 experience thank you Rochester GMC
I bought a 2007 Hummer from chase and the crew. Couldn't be happier with my purchase!! Highly recommend everyone looking for a vehicle to stop in. Awesome staff Awesome service!!!
Great team of professionals. Process was a breeze with no pressure to purchase. Even though I live in Iowa (go hawks), I will continue to make them my go to for all my vehicle needs!!!!
I told the dealer what I wanted, the features I wanted, and when I showed up for my appointment, he had exactly what I was looking for waiting for me.
Worked with Aaron. He helped me out. I got a van. Very honest. (Very rare) Will come back again
Excellent experience. Al Boysen was very responsive and took time to answer all our questions. His style made us very comfortable. Adam and Issac were very patience with processing the financial aspect even thou there were problems with the credit reporting company.
Best used car shopping experience I have ever had. I started with my price range and what my needs would be and wants. He took it from there and kept in contact with me throughout the process. Everyone I encountered during the buying the process was so much better than the stereotypical "used car dealership" expectations, and followed up with promises made to contact me, even if I wasn't spending a ton of money. They made it personal and I definitely will be recommending to everyone I know. Thank you John and the team at GMC of Rochester!
I found the staff very helpful and for a car dealership I don't think they were very pushy at all. Helpful when it came to working out the financial contracts and demonstrated some good mechanical knowledge of vehicles too.
First time to a Nissan dealership. They could not have been friendlier or more concerned about what I needed for my new to me versa. Making the appointment was a breeze and when I brought it in for a transmission flush and fill they checked it for codes and let me know my options. I'm very happy with the whole experience from start to finish.
Great service from Joe!
Purchase a 2017 Ford F150 Lariat from this dealership! Jacob was wonderful and not pushy at all. He answered my question to the best of his ability and if he didnt know it, he found out. I was very happy and impressed with the service department and sales department. They all treated us with respect and always friendly. I would buy again from this dealership.
Jacob did a great job. He was friendly, knowledgeable and helpful. He helped me get the best price on both the vehicle I wanted and on my trade in vehicle.
Cayden paid very close attention to my concerns and addressed the problem without hesitation. The world needs more people like you, thank you!
Great service experience! Everything done as expected, easy in and out!
In an industry that leaves many feeling taking advantage of — Nissan of Rochester sets itself apart with honesty and transparency. I bought a used 2023 Tesla Y and had delivered to Dallas and could not of had a more pleasurable experience! Human-centered and mission driven! Shout out to Adam Mcabe and the entire team for living their core values! I never write reviews but felt the need to brag on these folx so that others could have the wonderful experience that I had!
Sue is great! She explains everything about the service needed so you can understand it. Very courteous! Great team work!
Al Boysen has assisted me in selecting vehicles over many years. He is always gentle, kind, prompt, very knowledgeable about the various vehicles and their operating systems. He always helps me learn how to use the various devices. He is a true asset to the Penz dealership. Roger Wells
Just purchased my first GMC and had a GREAT experience. From the initial sale to taking home my new truck the staff were helpful, professional, went the extra mile to make sure I was taken care of. Thank you Rochester GMC!
I appreciate the work that was done at Nissan of Rochester. Very detailed explanation of options.
Everyone on the sales team has been absolutely fantastic. Penz has been the best car buying experience I've ever had.
Austin was very nice to work with.
My salesman Jon Hicks did an awesome job selling me my 19 Sierra. Went above and beyond. I’ll be back for future vehicles
Awesome dudes great experience! Highly recommend.
This was the best car buying experience I have ever had. The Sales Rep, Oketh Owity listened to me, took a great deal of time talking to me and was eager to find me a car that fit my needs. As a woman, car buying is often seen as a man's domain. In the past I have felt that I needed to bring a man to be listened to. I also want to commend the financing person, Adam McCabe. He went above and beyond to get me the prince and financing I wanted. Kudos on the diversity of staff people.
First time customer here. Excellent service, I booked an appointment for an oil and wiper blade change. I was in and out in 45 minutes. I worked with Sue, she is so friendly and personable! It was great chatting with her. I will be going back for future service. Thank you!
Great team, very helpful! Would recommend
Staff are very Professional.. Great Environment to buy a Vehicle.
Scout helped me out a lot by informing me about the car I was about to buy and all the other stuff that goes with it!
The service was excellent! The staff were super cool! Very nice!
easy to deal with, friendly staff
Brought my mother's car in for service and to have them look for a leak another department had found. We were skeptical about the leak as there wasn't any fluid under the vehicle. The dealership was straight forward and was also unable to find any leaks. They could have easily said it was there but were honest. Would recommend them.
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