Read Our Recent Reviews

Great experience!

Brandon was very professional, polite, and knowledgeable. Going into car dealerships is often overwhelming because of overbearing salesmen but that was not the case with Brandon. Calm, cool, and collected. Go buy a car from Brandon. A+

Jesse was great to work with. Super responsive and helpful. Made the whole process seemless.

I returned to Subaru of Rochester for a second car purchase. My experience went very smoothly and professional. I would recommend Subaru of Rochester to anyone. I also returned to work with a professional sales man, Alex P. Great experience. My experience on March 31st with Trevor and the Service Department was wonderful. I could not have asked for a better experience. Keep up the good work. I gave told many Mankato people what a wonderful job your dealership and service department do.. Now on my third Outback from Rochester Subaru. Great experience. My salesman, Collin was wonderful and Jake the GM was very friendly and professional. Another great experience and will continue to tell people to travel to Rochester from Mankato. Thanks.

I always had a great experience with Subaru Rochester.

Everyone is very friendly and aim to please.

Very easy to deal with

Jesse was awesome with me. He took good care of me. I was able to get the vehicle I wanted at a good price.

Esod was really great! Very friendly, very knowledgable , very infomative.

People at Subaru are always great. If you are purchasing a new automobile, I’m not sure how important customer service is to you vs having a great car. At Subaru the cars are great and the customer service is great.

Willie was super helpful and helped us find exactly what we were looking for. Everyone we encountered in the store was very professional and kind.

Everyone was so nice and helpful.

It was easy to book an appointment online. I was welcomed in to the garage on time. They did a thorough assessment of my car as well as the maintenance that I had asked for. The carwash was down. They gave me a complete readout of all the systems within in my car and their status. Very satisfied.

Everyone that I dealt with was very helpful. I want to thank Amanda, Jesse and Derek and anyone else that helped me out with my Seltos. Derek helped reduce my loan, Amanda was very informative and Jesse made the test drive and buying experience seamless. Thank you to the whole crew!

I feel the sales and financing team at Subaru of Rochester took care of me very well. They kept me informed of the stock, and found me a 2026 Outback Limited (CPO with only 2,500 mi) I live 1 1/2 hours away, so they had it delivered to my house, and picked up my car for trade in. I've never had that option before. The convenience was great, but the down side was no one was there to explain the forms I had to fill out at the time of delivery, and so I had to do some calling. The biggest thing I didn't like was before I came to the dealership I asked them if I was to buy a car there, could I take it to any other dealership for warrenty service. They confirmed absolutely! When it came down to it, when I got on location, they clarified, I could go anywhere, but I would have to pay $100 deductible to go elsewhere for servicing.. I felt that was a "bait & switch", In the end, I used that as leverage on my deal and got that waived for the future. Hopefully there will be no "catches" to that when the event when it arrives.

Subaru of Rochester is truly a wonderful dealership!!! The staff is top notch and professional, Olivia got me into a fantastic 2021 outback that we were talking about over the weekend- said I couldn’t make it until Monday morning and was told it be cleaned and gased up for me to take for a test drive and sure enough Monday morning it was ready for me. I’ll be coming back to Subaru of Rochester for all my future vehicle needs.

we live in twins, but this store is located north of Rochester far away from us, offers good service, and has transparent pricing, Sales Consultant Collins Kiyaga help us too many, thank you.

Every time I get service done at this location the bar is set a little higher. Zoey is amazing and helped us navigate what was most important for regular service on our high mileage car. With money being tight these days, it is a relief to come to a business that isn’t trying to squeeze more money out of you. They work more as a trusted partner. We live 9 hours away and alway make sure we get our service done here when we are in town.

Great service. They go above and beyond

Received service the very next day (no delay in getting an appointment). My problem was promptly fixed. Excellent customer service!

Quick and helpful. It feels like they aren't trying to take advantage of you, which is great. The employees aren't paid on commission, so they are genuinely trying to help you find the best deal possible.

My car is 18 years old. Every time I come in for an oil change I don't need an estimate for everything it might need.

Esad was great to work with. He was no pressure which actually made the experience quite nice. He communicated well throughout the entire time and was very patient with me

Given that we were out from out of state and suddenly had a vehicle that could no longer be driven safely and repairs would have been outrageous, everyone we dealt with was very helpful and help make a rotten day much better and much easier to deal with.

Had an amazing experience with Penz! Brenen my salesman did great, super helpful. Super informative. Would definitely recommend the team for any car purchase.

This is my 3rd Subaru Outback Wilderness and all from this dealership! Every concern I had was taken care of. Excellent customer service and care!

Jacob was lit!

Great experience, great car, great people.

I recently purchased a 2026 GMC Sierra Denali from Penz GMC of Rochester and the entire experience was excellent from start to finish. Bennett (Sales) was fantastic to work with. She was knowledgeable about the trucks features and never once made me feel pressured. When she didn't know an answer she didn't try to guess and simply went and asked the manager. Scott (Manager) did an outstanding job walking me through every line item on the proposal, including the trade in, and was patient with my questions until I felt comfortable. It was clear to me that Scott has experience, knowledge, and most importantly patience with the customer experience. Derek (Finance) is extremely knowledgeable and, at my request, moved quickly through thr paperwork but was still able to explain each step so that I understood what I was signing. I felt like I got a fair price on the new truck and trade in which was slightly favorable compared to other local dealerships that quoted me in the previous week. Its clear this team works well together and made this big purchase feel easy and fun rather than stressful.

Outstanding Experience with Subaru Rochester Good day! I hope everyone at Subaru Rochester is doing well. Purchasing my new Subaru was a truly exciting and memorable milestone, and I would like to express my sincere gratitude for the exceptional experience I received throughout the process. One of the primary reasons I chose Subaru once again is the remarkable reliability I have experienced with my 2010 Subaru Outback, affectionately known as "Gazzini." Over the years, Gazzini has been much more than just a vehicle; she has been a trusted companion through countless journeys, important life events, and cherished memories. Even after all these years, she continues to demonstrate the quality, durability, and dependability that Subaru is known for. The longevity and unwavering performance of my Outback played a significant role in my decision to remain part of the Subaru family. I would also like to extend my heartfelt appreciation to Esad Mujic for the exceptional customer service he provided. From the moment I arrived, Esad treated me with patience, professionalism, kindness, and genuine care. He took the time to answer all of my questions, explain every step of the purchasing process, and ensure that I felt comfortable and valued as a customer. What impressed me most was that Esad went above and beyond by taking the time to thoroughly orient me to the vehicle's features and functions. His willingness to personally walk me through the operation of my new Subaru and ensure that I understood its technology, safety features, and capabilities exemplified what I consider outstanding customer service. His dedication to making sure I felt confident and well-informed before driving away reflected a genuine commitment to customer satisfaction and excellence. Because of the exceptional service Esad provided, I would confidently and enthusiastically recommend both Esad Mujic and Subaru Rochester to my friends, family, and anyone considering purchasing a vehicle. Team members like him help build lasting trust and loyalty, and they truly represent the values and reputation of the Subaru brand. I would also like to express my sincere gratitude to the Manager of Esad Mujic for his assistance and attention regarding the work performed on my beloved 2010 Subaru Outback, "Gazzini." I do appreciate the call and commitment to customer satisfaction were greatly appreciated and did not go unnoticed. Thank you to everyone at Subaru Rochester for your time, professionalism, and outstanding service. I am deeply grateful for the positive experiences I have had over the years with both Subaru and Subaru Rochester. It is reassuring to know there are still organizations that genuinely value their customers and stand behind the quality of their products and service. With heartfelt appreciation and respect, thank you for helping make this special milestone such a positive, enjoyable, and memorable experience. — Noel F. Ancheta

Highly recommend buying here. Good selection of vehicles and a great staff to work with.

Great service experience

I worked with Austin and although it took months to get the truck finally delivered he was always willing to find out what he could on the process whenever I called and asked ( I live 4 1/2 hours away from dealership) He had everything ready when I went to pick it up, Lloyd was also very helpful with all the paperwork. Great experience and great dealership.

Sales and finance worked hard for me.

Nice and kind staffs!

Good service, friendly and helpful

I found the car I wanted on Cargurus and it was located at Subaru of Rochester in MN. I did everything by text. They worked with me over a couple of days to get the deal I wanted done. The salesman, Gaborik, was helpful in sending a video of the car and pointing out a bonus that hadn't been noted. I had wanted the car delivered to me, but was told they could only deliver 45 miles from the dealership. I luckily have an amazing friend that drove me the 3 + hours it took to get there. Walk through of the tech and car was pretty thorough and, all in all, was a good experience.

Great service, friendly and knowledgeable.

All work done quickly while I waited.

Our second vehicle purchased from Subaru of Rochester. Smooth experience the whole way through. Very comfortable atmosphere. Esad and the sales team were all very knowledgeable and did not pressure us in any way. We found the prices and warranty options were better than purchasing a Subaru from other dealerships we visited in the area.

Excellent customer service! We highly recommend Rochester Subaru!

Service Advisor was very friendly. Waiting area was very nice with a great selection of snacks.

Excellent customer service! We highly recommend Rochester Subaru!

Everyone was so pleasant & helpful.

I had a great experience with this dealership! Collins was friendly and patient and didn’t rush us on our decision. I’m thankful for his help!

I was a first time car buyer and they made the process amazing and easy! I never felt pressured to make a purchase and they were more than willing to talk me thru everything - even if it was more than once. Highly recommend Subaru of Rochester and Olivia!

We purchased a 2026 Outback from this dealership. The entire experience was pleasant, with no pressure tactics by anyone. It really felt like we were right at home. Every aspect of the purchase was pleasant and professional. A big shout out to Olivia. She patiently answered all our questions and made the whole experience enjoyable. Highly recommend this dealer to all people looking for a new or used car. DeeJay and Sandy

Convenient appointment Friendly service rep Helpful to have a lift to home and back to dealership

I had an outstanding experience purchasing my new truck from GMC of Rochester this past week! Welcoming, professional, and focused on making the process as easy and enjoyable as possible. I've purchased a dozen new cars in the past 25 years and I've never felt better driving a new vehicle off a lot. There was never any pressure, and everyone took the time to answer my questions, explain the different options, and make sure I felt completely comfortable with my decision. The communication was excellent, the process was efficient, and everything was handled exactly as promised. I could not be more pleased with my purchase or the experience. I would highly recommend GMC of Rochester to anyone looking for a new or used vehicle. They have earned my trust and my future business. Five stars all the way!

The Subaru staff are very friendly and helpful. I did not hesitate to ask questions or express my opinions on cars or features, and they (Jordan, Emily, and managers) patiently answered all my questions.

For the second time, finding the perfect car was a breeze with this dealership. A special thanks to ESAD Mujic for being incredibly helpful and accommodating with all my requests. The customer service was superb, and the friendly atmosphere made the entire experience even more enjoyable. Highly recommended! #2026 Subaru Forester Wilderness

Was searching for a reasonably priced used car for one of my kids. I found one on their website. Reached out to see if it was still on the lot and made an appt. When I got there, the csr was clean and ready for a test drive. Cant believe the great deal we got! Everything went smoothly and quick. Ill definitely be back when im ready for my own new car! Thank you to all the guys there!

My original review from two years ago was overwritten, so I’m sharing this updated review based on my most recent experience with the dealership. For the second time, finding the perfect car was a breeze with this dealership. A special thanks to ESAD Mujic for being incredibly helpful and accommodating with all my requests. The customer service was superb, and the friendly atmosphere made the entire experience even more enjoyable. Highly recommended! #2026 Subaru Forester Wilderness

Penz dealership made our car buying experience smooth and worry free. Our salesperson (Brenen Madison) was a real pleasure to work with. He went above & beyond to make us feel comfortable & answered all our questions. Love our new Subaru Crosstrek Sport.

Working with Jesse and Austin was a breeze. Both took their time explaining things as the appointment progressed and answered any questions I had. Great customer service all around!

We purchased a 2014 Toyota Camry from Subaru of Rochester on 7/10/2026. We worked with Jordon Herndon who was friendly, efficient and knowledgeable. The dealership is clean, inviting and has a strong well deserved positive reputation in Rochester, MN.

It was a very difficult situation and everyone there was si helpful, caring, and did everything they could to help me!! I appreciate each and every person that made the situation better

Timely and quality service done as expected!

Chevrolet of Spring Valley Has been and will continue to be my Number 1 Choice. I have always chosen the Penz Auto Group for all my Current and Future Needs. I will always recommend Chevrolet of Spring Valley to everyone I know. Id just wish the same person from Chevrolet of Spring Valley Could help me weather I choose to ever buy from a different lot in the Group. Keep Up the Great! Service Chevrolet Of Spring Valley! 10+ Rating! Isaac and Adrian Thank You for Everything! Appreciated the Great Service! Love The New Ride!

We received a fair deal. Elliot was very helpful.

Adrian was great to work with. He was patient, kind, and listened to what I what I was looking for. Angellica worked hard to get me a great payment. Issac was great and nice!! Highly recommend buying a vehicle from here

I was very pleased with how friendly the staff was. Elliott is wonderful. I was disappointed that this Subaru didn’t come with weather tech floor liners in the passenger compartment as my previous two Outback’s had come with them.

Good experience! No pressure very helpful . Would highly recommend Bennett for assistance looking for a new vehicle. Financing guy was also very helpful.

This is my fourth car with Nissan! It’s always a pleasure working with them. I worked with Jesse and Derek, both were great! Derek is hilarious and makes the tedious paperwork a fun time!

Very good experience. Our 5th Subaru from Penz Auto, so they must be doing something right.

I’ve always endured great experiences working with Tim in the service department. He’s knowledgeable, professional, and communicates clearly throughout the entire process. What I appreciate most is how easy he makes everything. Whether it’s routine maintenance or repairs, he keeps me informed and gives the extra effort to provide excellent customer service. On more than one occasion, he has arranged to pick up my vehicle and return it when the work was completed, which saved me time and made the entire process incredibly convenient. It’s rare to find someone who genuinely cares about his customers and takes pride in what he does. If you’re looking for a service advisor who is honest, dependable, and willing to go the extra mile, I highly recommend Tim.

Choosing a car and filling out all the paperwork is a lengthy process and Subaru of Rochester did their best to provide water, snacks, a place for our child to play, and anything to make the process go as efficiently as possible. Collins was particularly excellent, he is very professional while being very pleasant as well. I would say affable. This was our third time purchasing a vehicle here, and all three times went rather well, and importantly when things didn't go perfectly, they did well to recover, and being good at that is an important skill they put to great use. Great all around experience, would buy again.

Malik was a friendly, low pressure associate. His approach helped sell me on the truck.

Excellent customer service. I will return.

Branden Tucker was very knowledgeable and easy to work with. The process was a pleasant experience and I would recommend him if you're ready to purchase a vehicle.

The sales people were friendly and helpful finding the best deal that suit my needs. The prices were reasonable and straight forward.

Excellent customer service!

I really enjoyed my purchase experience with Rochester Nissan. I was able to get a fair price with 0% finance. My Rogue has all the features I was looking for and they had a variety of colors available. My salesperson Jesse was knowledgeable and easy to communicate with.

I had a great experience working with Esad and Jake. Both were helpful and were able to work with me to find a great car at a great price. Would recommend both of them if you want an excellent experience purchasing a new vehicle.

Great salesman to work with, everyone helpful in every way wonderful experience

Jordan was professional, listened to what we were looking for, and helped us make the appropriate decision for our needs. The process was smooth from the initial interaction to the final sales.

Top notch experience. My first visit and new vehicle purchase from them. Will definitely be back! Every person I encountered was friendly and helpful.

Everyone gave us excellent help with purchase of NeW Subaru Ascent tour8ng model!! BRennan was a great sales person to work with and very knowledgeable and took time to set up our phones remote start and facial recognition!!

My wife and I came in with our toddler boys on Memorial Day to buy a van. We were there for only a few hours and our experience was great while buying the van. Our salesman was Brandon McGee and he was fantastic to work with. Our van wasn’t fully detailed yet but while we were waiting for the financing to go through we noticed he was out thoroughly cleaning the van and it looked great! After leaving with the van the check engine light came on two days later and we also noticed the rear AC didn’t work. This dealership offers a 7 day warranty and they stood behind it. We got quoted $4000 to fix our $8500 van and this dealership did not hesitate to fix the issues at no cost to us. This was very impressive that they stand behind their word and we couldn’t be happier going through this dealership! Our only “complaint” is we never received call backs when leaving voicemails for the service team.

Highly recommend Adrian to help buy your car! He answered all my questions and made my first time buying a car go super smooth. I was driving to look at the car from out of town and he kept great communication with me! I would highly recommend anyone to buy a car from here, especially buying a car from Adrian and his team!

I had a wonderful experience purchasing a new Ascent at Subaru of Rochester, MN. The entire staff throughout the process was knowledgeable, patient and very thorough which made this purchase an easy one. Big shout outs to Bryce, Jordie and Jeremiah for their unwavering commitment to the Subaru Dealership.

We would highly recommend this dealership! Great customer service by all staff! We have worked with Elliott on purchasing a new vehicle many times and he was courteous, knowledgeable, friendly! We bought a new Subaru Cross Trek! We absolutely love it! We are now very proud to say we are part of the Subaru family because of Elliott and great experience! Highly recommend!

Rochester Subaru really helped me find the exact car, model, trim, and color that I wanted and we super friendly, as well as patient with me as I was exploring all the options. Already loving our new Subaru and can't wait to get some road trips under its belt.

Experience was great! Staff was amazing and polite. Recommend talking to Preston! He’ll go above and beyond to take care of you

Great out of state experience. Super helpful along the way!! Highly recommended!!!

Quick straightforward and easy

Tim and Greg in the service dept were incredibly helpful and attentive to my situation when I broke down traveling cross country. I was back on the road within a couple hours although I was towed in near the end of the day. Thanks greatly for the service and hospitality.

They fell over themselves to insure that I was a satisfied customer. In addition, they gave me above blue book value for my trade! Big shout out to Brennan my sales person, who couldn't be more patient and well meaning. When it's time, I'll be giving them my business again.

Everyone was friendly and had a smile on their face. My salesman was straight up and very knowledgeable. He found the exact truck I wanted. I could not be happier.

We were blown away by the incredible service provided to us during our purchasing of our new Outback. We are new to the Subaru crew and Penz made us feel welcome from beginning to end. We never felt pressured to purchase, were kept well informed, and provided the utmost respect. Esad was incredible!

Jacob was absolutely fantastic! I got a great price on my dream car.

Brennan has helped us 3 times in the past 7 months due to two encounters with deer. He was very helpful and knowledgeable and efficient. We are so happy with Subaru of Rochester and Brennan!

All were very nice and helpful and Kadison was an excellent young man to work with

Great staff they are not there to just sell you a car they are there to build a relationship with the customer and find you a vehicle that will fit your lifestyle and more importantly your budget they are great at problem solving and finding a solution I purchased two vehicles from the Subaru of Rochester we all know buying a new car can be stressful and give a person anxiety they did a fantastic job of making the process exciting and took away any concerns I had the staff there really care about the people in the community I could see that through my experience I would recommend them to anyone that is on a new car journey purchase

The car repair down the street couldn't get me in earliest by afternoon. We were packed and ready to head home 3 hours away. Since I drive a Denali, I saw the GMC dealership and thought by chance they definitely would know how to help me. I was correct! The gentleman went above and beyond by changing a fuse and not charging me. He ran many diagnostic tests and made sure we were going to be safe on our travels. THANK YOU, THANK YOU, THANK YOU!!!! ( Those "service trailer brakes" alarms are unforgiving.)

Initially, our experience was not very good and we were left extremely disappointed. We were told our vehicle would be ready to pick up and it would be fully detailed and have the glass protection and rust inhibitor applied. When we got there, we were told by our sales person that it was done and the vehicle was detailed. The vehicle was not detailed and was dirty on the inside and outside. I got a phone call from service on the following Monday to set up the appointment to apply the glass protection and rust inhibitor. When i told the person who called we were told it was done already, Instead of checking into it, they said "oh, never mind then." I had to ask them to check into it and it indeed was not done. Once it was done, the glass protection was not buffed out well and my windshield was full of marks or streaks. I had to bring the vehicle back to service a few days later because the android auto was not staying connected to my phone, still. They kept it for the day and never found anything. They asked if they could wash it for me and I said yes. The next day, I noticed what looked like clear coat peeling where water spots were all over the entire vehicle. I was furious, but my husband reminded me the sales person who helped us with our paperwork and our sales person we worked with both told us the bumper-to-bumper coverage included paint and defects. This is our first non-GM vehicle so we trusted what we were told. In fact, the sales person who we worked with for the financing told us their Skip Chip product was worthless and he doesn't sell it or recommend it for anyone. It was a product I was interested in because I drive a lot for work, but we decided against it based on the advice from this guy. A week later I had several chips of paint missing from my hood and the clear coat issue. I was fuming to find out we were deceived. Suddenly this $50,000 investment was something I couldn't stand the sight of because it was always something up to this point and the spots were just the icing on the cake after being lied to. I am a nurse and work from my car. The vehicle was something I purchased for myself to have new, reliable vehicle for all my miles. I was heartbroken and felt taken advantage of and angry. This was the second vehicle we had purchased brand new from the Nissan/GMC dealerships now owned by Penz - our first one was purchased when it was still Lupient - and I was treated like a stupid female and talked down to by the service department every time I went for service and our problem with our terrain was never properly documented and we were tossed around so much that we gave up on trying. I was really starting to regret doing business with them again, but figured it was under new ownership so it has to be different this time. I called Lindsay, one of the sales managers at Penz, as a last ditch effort to try to have my frustrations heard and see what options existed, if any. When I saw her in person the first time, I eventually broke down in tears because I was so gutted by everything. We left that meeting finally feeling heard and listened to and were hopeful. The next day, my husband called me and said he had great news for me. He had talked to Lindsay and they replaced the hood on my Rogue with a brand new one, detailed it thoroughly inside and out, and because we were given misleading information about a product that would be very valuable to me, Penz was covering half the cost of applying the Skip Chip to my front end!! Lindsay, Kevin, and everyone truly went way above and beyond anything we ever could have imagined! My heart is so full with how they listened to me/us and how dedicated they were to making it right!! I will absolutely keep going back there, as long as Lindsay and Kevin stick around!! I get to pick up my Rogue today after a week and a half in a loaner car and I cannot wait!!!

Great not pushy salesperson and finance person.

Greg was an excellent service manager as I brought in my Mom's vehicle for an oil change. He took great care of me. Fast service as well!!!

Very good experience! Dan was very professional!

Very friendly - really listened - wants the customer to have the best driving experience Love my new car