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Excellent customer service!
Posted on Google by Jillian DeAngelis
I really enjoyed my purchase experience with Rochester Nissan. I was able to get a fair price with 0% finance. My Rogue has all the features I was looking for and they had a variety of colors available. My salesperson Jesse was knowledgeable and easy to communicate with.
Posted on Google by L M
I had a great experience working with Esad and Jake. Both were helpful and were able to work with me to find a great car at a great price. Would recommend both of them if you want an excellent experience purchasing a new vehicle.
Posted on Google by Kelly Peterson
Great salesman to work with, everyone helpful in every way wonderful experience
Posted on Google by Robert Larson
Jordan was professional, listened to what we were looking for, and helped us make the appropriate decision for our needs. The process was smooth from the initial interaction to the final sales.
Posted on Google by Ziad Zoghby
Top notch experience. My first visit and new vehicle purchase from them. Will definitely be back! Every person I encountered was friendly and helpful.
Posted on Google by JESSE GRANT
My wife and I came in with our toddler boys on Memorial Day to buy a van. We were there for only a few hours and our experience was great while buying the van. Our salesman was Brandon McGee and he was fantastic to work with. Our van wasn’t fully detailed yet but while we were waiting for the financing to go through we noticed he was out thoroughly cleaning the van and it looked great! After leaving with the van the check engine light came on two days later and we also noticed the rear AC didn’t work. This dealership offers a 7 day warranty and they stood behind it. We got quoted $4000 to fix our $8500 van and this dealership did not hesitate to fix the issues at no cost to us. This was very impressive that they stand behind their word and we couldn’t be happier going through this dealership! Our only “complaint” is we never received call backs when leaving voicemails for the service team.
Posted on Google by Jimmy Elit
Everyone gave us excellent help with purchase of NeW Subaru Ascent tour8ng model!! BRennan was a great sales person to work with and very knowledgeable and took time to set up our phones remote start and facial recognition!!
Posted on Google by Julie McColloch
Experience was great! Staff was amazing and polite. Recommend talking to Preston! He’ll go above and beyond to take care of you
Posted on Google by David Trevino
Great out of state experience. Super helpful along the way!! Highly recommended!!!
Posted on Google by Jeremy Main
I had a wonderful experience purchasing a new Ascent at Subaru of Rochester, MN. The entire staff throughout the process was knowledgeable, patient and very thorough which made this purchase an easy one. Big shout outs to Bryce, Jordie and Jeremiah for their unwavering commitment to the Subaru Dealership.
Posted on Google by Nancy Jensen
We would highly recommend this dealership! Great customer service by all staff! We have worked with Elliott on purchasing a new vehicle many times and he was courteous, knowledgeable, friendly! We bought a new Subaru Cross Trek! We absolutely love it! We are now very proud to say we are part of the Subaru family because of Elliott and great experience! Highly recommend!
Posted on Google by Laurie Neff
Rochester Subaru really helped me find the exact car, model, trim, and color that I wanted and we super friendly, as well as patient with me as I was exploring all the options. Already loving our new Subaru and can't wait to get some road trips under its belt.
Posted on Google by Joel Olson
Highly recommend Adrian to help buy your car! He answered all my questions and made my first time buying a car go super smooth. I was driving to look at the car from out of town and he kept great communication with me! I would highly recommend anyone to buy a car from here, especially buying a car from Adrian and his team!
Posted on Google by Allison Lardy
Quick straightforward and easy
Posted on Google by Eli Young
Tim and Greg in the service dept were incredibly helpful and attentive to my situation when I broke down traveling cross country. I was back on the road within a couple hours although I was towed in near the end of the day. Thanks greatly for the service and hospitality.
Posted on Google by Jim Robertson
They fell over themselves to insure that I was a satisfied customer. In addition, they gave me above blue book value for my trade! Big shout out to Brennan my sales person, who couldn't be more patient and well meaning. When it's time, I'll be giving them my business again.
Posted on Google by Graham Greenfield
Everyone was friendly and had a smile on their face. My salesman was straight up and very knowledgeable. He found the exact truck I wanted. I could not be happier.
Posted on Google by John B
We were blown away by the incredible service provided to us during our purchasing of our new Outback. We are new to the Subaru crew and Penz made us feel welcome from beginning to end. We never felt pressured to purchase, were kept well informed, and provided the utmost respect. Esad was incredible!
Posted on Google by Lindsay Parson
Jacob was absolutely fantastic! I got a great price on my dream car.
Posted on Google by Anna Biren
All were very nice and helpful and Kadison was an excellent young man to work with
Posted on Google by Kim Wester
Brennan has helped us 3 times in the past 7 months due to two encounters with deer. He was very helpful and knowledgeable and efficient. We are so happy with Subaru of Rochester and Brennan!
Posted on Google by Marcy Fadness
Great staff they are not there to just sell you a car they are there to build a relationship with the customer and find you a vehicle that will fit your lifestyle and more importantly your budget they are great at problem solving and finding a solution I purchased two vehicles from the Subaru of Rochester we all know buying a new car can be stressful and give a person anxiety they did a fantastic job of making the process exciting and took away any concerns I had the staff there really care about the people in the community I could see that through my experience I would recommend them to anyone that is on a new car journey purchase
Posted on Google by Jeffrey hass
The car repair down the street couldn't get me in earliest by afternoon. We were packed and ready to head home 3 hours away. Since I drive a Denali, I saw the GMC dealership and thought by chance they definitely would know how to help me. I was correct! The gentleman went above and beyond by changing a fuse and not charging me. He ran many diagnostic tests and made sure we were going to be safe on our travels. THANK YOU, THANK YOU, THANK YOU!!!! ( Those "service trailer brakes" alarms are unforgiving.)
Posted on Google by Julia
Initially, our experience was not very good and we were left extremely disappointed. We were told our vehicle would be ready to pick up and it would be fully detailed and have the glass protection and rust inhibitor applied. When we got there, we were told by our sales person that it was done and the vehicle was detailed. The vehicle was not detailed and was dirty on the inside and outside. I got a phone call from service on the following Monday to set up the appointment to apply the glass protection and rust inhibitor. When i told the person who called we were told it was done already, Instead of checking into it, they said "oh, never mind then." I had to ask them to check into it and it indeed was not done. Once it was done, the glass protection was not buffed out well and my windshield was full of marks or streaks. I had to bring the vehicle back to service a few days later because the android auto was not staying connected to my phone, still. They kept it for the day and never found anything. They asked if they could wash it for me and I said yes. The next day, I noticed what looked like clear coat peeling where water spots were all over the entire vehicle. I was furious, but my husband reminded me the sales person who helped us with our paperwork and our sales person we worked with both told us the bumper-to-bumper coverage included paint and defects. This is our first non-GM vehicle so we trusted what we were told. In fact, the sales person who we worked with for the financing told us their Skip Chip product was worthless and he doesn't sell it or recommend it for anyone. It was a product I was interested in because I drive a lot for work, but we decided against it based on the advice from this guy. A week later I had several chips of paint missing from my hood and the clear coat issue. I was fuming to find out we were deceived. Suddenly this $50,000 investment was something I couldn't stand the sight of because it was always something up to this point and the spots were just the icing on the cake after being lied to. I am a nurse and work from my car. The vehicle was something I purchased for myself to have new, reliable vehicle for all my miles. I was heartbroken and felt taken advantage of and angry. This was the second vehicle we had purchased brand new from the Nissan/GMC dealerships now owned by Penz - our first one was purchased when it was still Lupient - and I was treated like a stupid female and talked down to by the service department every time I went for service and our problem with our terrain was never properly documented and we were tossed around so much that we gave up on trying. I was really starting to regret doing business with them again, but figured it was under new ownership so it has to be different this time. I called Lindsay, one of the sales managers at Penz, as a last ditch effort to try to have my frustrations heard and see what options existed, if any. When I saw her in person the first time, I eventually broke down in tears because I was so gutted by everything. We left that meeting finally feeling heard and listened to and were hopeful. The next day, my husband called me and said he had great news for me. He had talked to Lindsay and they replaced the hood on my Rogue with a brand new one, detailed it thoroughly inside and out, and because we were given misleading information about a product that would be very valuable to me, Penz was covering half the cost of applying the Skip Chip to my front end!! Lindsay, Kevin, and everyone truly went way above and beyond anything we ever could have imagined! My heart is so full with how they listened to me/us and how dedicated they were to making it right!! I will absolutely keep going back there, as long as Lindsay and Kevin stick around!! I get to pick up my Rogue today after a week and a half in a loaner car and I cannot wait!!!
Posted on Google by Kayla Ourada
Great not pushy salesperson and finance person.
Posted on Google by Pam Walsh
Very good experience! Dan was very professional!
Posted on Google by Arnold Arnold
Very friendly - really listened - wants the customer to have the best driving experience Love my new car
Posted on Google by Kim Jones
Greg was an excellent service manager as I brought in my Mom's vehicle for an oil change. He took great care of me. Fast service as well!!!
Posted on Google by carla cray
I worked with Collins at Subaru of Rochester to purchase my new Ascent. He was great and made everything easy! I was in a car accident the evening before purchasing the Ascent. My 2017 Subaru Outback was totaled when a drunk driver hit me. I called Friday morning and told him exactly what vehicle I was interested in. He held it for me until we arrived that afternoon!
Posted on Google by Angie Weber
We bought a 2026 Subaru Outback in the Touring trim. Brenen M. was our sales representative and he was very knowledgeable as well as helpful. Subaru of Rochester is a very clean, up to date dealership. All the staff was friendly and I would recommend them to anyone looking for a Subaru.
Posted on Google by Cam Powers
Subaru of Rochester is one of the best and most friendly helpful dealership I have ever dealt with
Posted on Google by Linda Hummer
Recently purchased a new vehicle from Subaru of Rochester. Salespeople were great and finance was a breeze. They really made the process simple and there was no sales pressure throughout the process. I highly recommend!
Posted on Google by Mark Dockery
Great experience. Love the truck. Thank you to Jesse, Brandon, Clint and Todd. Waiting on a call about rust inhibitor and skipchip
Posted on Google by David Adams
Vanessa, my salesperson, was just fantastic. If all my car buying experiences were like this, it would make the process a little less stressful. The team was truly caring and were adamant that they find the right car for me. Great customer service the following days after my purchase as well. Staying in touch with the customer will bring them back and show them genuine appreciation for their purchase.
Posted on Google by Paul Lucas
They changed the oil & rotated the tires. They kept me updated with things that needed to be done. So, I can schedule them at my convenience. It very nice to have a heads up with needs to keep my car running.
Posted on Google by Sandy Schatz
Great experience working with Angelica on the purchase of our vehicle!
Posted on Google by Barry Landers
Good service, Kind and helpful service.
Posted on Google by Carlos Mag
Best car shopping experience I’ve ever had. Such a great team! Very authentic and knowledgeable! Jon, Scott, Austin, Brandon…and everyone one else involved. Will definitely be sharing my experience with many others. Great customer service - top notch.Thanks again so much for all your kindness, and help!
Posted on Google by Clara Martha
Ian and Austin were spectacular
Posted on Google by Cory Porisch
Such an easy process. I have a very happy girl for her first car!! Thank you Jesse for everything!!!
Posted on Google by Alyssa Arch
Inviting and comfortable atmosphere. Attentive and knowledgeable service. Fair prices and they ensure vehicles are inspected and ready to go before offering for sale. My sales rep was Elliot, and I would definitely recommend him.
Posted on Google by Drew Foell
We have always enjoyed getting our GMCs and our service done here. Our sales representative, John was the greatest. He is so knowledgeable guiding us thru our new Acadia Denali Ultimate. He is kind, thorough, and bonus is a fun personality. Even though we have done business there before he still reviewed everything we can expect from service department to our vehicle add ons. Huge appreciative thank you to John for all his guidance.
Posted on Google by LAVONNE BYRNES
Jordan was a great sales person that went over all the options thzt were available for the Subaru Outback that I was interested in leasing, and he got me exactly what I was looking for! Everyone at Rochester Subaru was very friendly and helpful! I would highly recommend checking these folks out!!!
Posted on Google by David Guy
All workers help
Posted on Google by John Matuszewski
My sales person,Olivia, was very helpful and knowledgeable. She even let me take it to lunch! I love my blueberry Subie!
Posted on Google by Dorothy Miceli
Brennan was amazing to work with, answered all of our questions. We were going back and forth and he was so Patient with us. I can proudly show off my new ride!!!
Posted on Google by Alexis Massop
We would highly recommend Subaru of Rochester when looking for a new or used vehicle. The service and staff were excellent, knowledgeable and professional. Our sales professional Luis listened to what we were looking for and explained the models and features. Caleb the GM and Jeremiah in Finance made the purchase process smooth and hassle-free. From the time we walked in and met Luis, until we drove away we were happy with the service and process. Thank you all!
Posted on Google by Crystal Olson
Service was explained and completed. Suggestions for further vehicle maintenance were explained.
Posted on Google by Ingrid Langseth
I cannot say enough good things about the service department at GMC in Rochester. My vehicle suffered catastrophic engine failure while I was in Rochester attempting to get to the Mayo Clinic. I live over 3.5 hours away and had only recently purchased the vehicle, so I was extremely stressed and overwhelmed by the situation. What I expected to be a simple repair quickly turned into a nearly 9-week ordeal involving my warranty company and the remanufactured engine company they selected. None of those delays were the fault of the dealership. Throughout the entire process, the service department maintained excellent communication, answered my questions, and treated me with patience and kindness every time I called for updates. They went above and beyond advocating on my behalf and navigating the endless headaches created by the warranty and reman companies. What impressed me most was their honesty and attention to detail. After the replacement engine was installed, they discovered timing issues with the remanufactured engine. Instead of taking shortcuts or sending me down the road in a vehicle that wasn't right, they addressed the problem and made sure everything was repaired correctly. That level of integrity is hard to find. I've dealt with a lot of service departments over the years, and I can honestly say I have never felt more comfortable or confident in a team handling my vehicle repairs. They consistently put my mind at ease during an incredibly stressful situation and made sure I would be getting back a safe and reliable vehicle. Even though I live over three and a half hours away, the next time I'm in the market for a vehicle, I will absolutely consider making the trip to purchase from them. Their professionalism, honesty, and commitment to doing things the right way have earned my trust and my business. Thank you to everyone involved (especially Jason) for going above and beyond. It did not go unnoticed.
Posted on Google by Madalin Akers
Quick and straightforward purchase for my daughter. Salesperson was good to work with and explained everything to her.
Posted on Google by Ryan Sinning
4th or 5th Subaru Forester we have bought from here, 3rd one from Elliott! He is the best salesman we have ever had in 50 years of buying cars! He’s the reason we keep coming back, also the nicest and most customer friendly dealership! Love the customer lounge and all the snacks and drinks they offer. Truly makes the car buying experience less stressful.
Posted on Google by Susie Freed
Called about a pickup on line, drove the 45 minutes to test drive, purchased and drove home. Everything went smoothly and everyone was very professional, friendly and knowledgeable. I am 68 years old and have purchased several new pickups in my life, but this organization provided an exceptional buying experience.
Posted on Google by Dan Patterson
Very friendly people working there. Made leasing a car easy. Elliott in sales and Alex in finance were extremely helpful and friendly.
Posted on Google by shanan pierce
My sales person Elliot was amazing. So great to work with and listened to my needs with no high pressure sales. They stayed past hours to assist me with the sale after ai traveled 2 hours after a very long work day. This is my second purchase from this dealer and I will be back.
Posted on Google by Nicole Schweitzer
I will never be able to say enough kind words regarding my experience at Subaru. Isaiah went above and beyond. Taking time to go over the interior of the vehicle and answering any of my foolish questions. Isaiah made this experience, very painless and very pleasant. He is an exceptional sales person, but also an exceptional person.
Posted on Google by Adele Becker
had a good experience
Posted on Google by mike price
Great experience purchasing my crosstrek!! My sales associate Elliot was fantastic throughout the process!! Very friendly, never pressuring, and gave me all the information I needed to make the purchase decision that was right for me. Thank you Rochester Subaru!!!
Posted on Google by Jerilyn Ree
Esad is practical and just a great partner in making decisions for your next car purchase. He is knowledgeable, reasonable and kind. This is my second purchase with Esad and he works with my busy work and life schedule- I have purchased two Subarus now and with each I was in and out of the dealership on purchase day in under 2 hours. The staff at Penz Subaru Rochester are friendly and welcoming.
Posted on Google by Carrie Witter
I worked with Luis V at Penz Rochester Subaru. He did a fantastic job. He made the purchasing process seamless and I was in and out quickly. Overall very satisfied and would buy from him again.
Posted on Google by Jeremy Bell
Had Greg & tech do my 4x4 fluid change and they did great job in very timely manner. Greg was good to work with. Thanks guys
Posted on Google by Bobby Hayes
Professional, timely & friendly service.
Posted on Google by Katie Deeg
Had the best experience with the shuttle driver. What a genuine gentleman! He’s a keeper.
Posted on Google by Nicole Srock
I had an excellent experience!! They are great to work with and very professional. The sales team is awsome!!!
Posted on Google by Nathan Fox
Everytime we go there all of the employees are very friendly and courteous.
Posted on Google by Roland K
Nice people, helpful
Posted on Google by Nancy Flinck
I love the service and the staff.
Posted on Google by Becky
Jon was very knowledgeable and polite during the whole experience. This is the second time dealing with Jon very professional
Posted on Google by Rick Long
Amazing sales team, customer service,and quality vehicles.
Posted on Google by Bev Chavis
I recently purchased a truck from Lindasy and Kadison, and the entire experience exceeded my expectations. They made the buying process smooth and stress-free. Never felt pressured into anything. What truly stood out was Lindsay's commitment after the sale. When I encountered a minor issue with the truck, she immediately stepped in to make things right. She was not going to let me leave unhappy. This was the kind of dealership experience that builds trust and loyalty. They've earned a customer for life. Thank you both!
Posted on Google by Jared Sammon
Collins helped me purchase a 2010 toyota corolla from them and he was amazing, very polite and helpful and a kind man who made me feel confident in my purchase. My car runs like a dream :)
Posted on Google by Ray Graham
Everyone was very professional, friendly and accommodating.
Posted on Google by Ivy Endris
Matt, the salesman was very accommodating. He answered all questions and easy to visit with.
Posted on Google by Donavon Nagel
Hands down the best car buying experiences we’ve ever had. This is our third car purchase with Esad and the crew. We truly wouldn’t go anywhere else.
Posted on Google by Candace Evert
Ian gave us our trust back in the car buying process. Courteous, professional, knew the vehicle he was selling, transparent. Everyone we had contact with throughout the process provided the same level of customer service.
Posted on Google by Ryan Taylor
All the staff did a GREAT JOB My first time buying a car and they made it so easy. Answering all my questions and even some I didn’t ask Branden was Great I will definitely be back for a Buick next time.
Posted on Google by Talana
Isiah was a great host in looking for a used car. It was an early Monday morning and I had called ahead to make sure it was still there. He had it washed and right up front for me in 20 minutes when I arrived. Knew his vehicle even though it was not a Subaru and was a great co-pilot during the test drive. Very responsive to text messages and made for a great overall experience.
Posted on Google by Leon Aalderks
They treat me with respect and helped me get the vehicle I wanted at the price I wanted.
Posted on Google by Debra Jene Collum
I JUST PURCHASED MY THIRD SUBARU FROM PENZ ROCHESTER SUBARU. WE HAD A 2025 OUTBACK AND WE STOPPED IN FOR OUR FREE OIL CHANGE, WHILE WE WERE THEIR WE LOOKED AT THE NEW 2026 VERSION. WE LOVED THE NEW STYLE SO MUCH WE ENDED UP TRADING OURS IN WITH A LOWER INTEREST RATE AND THE PAYMENT ACTUALLY WENT DOWN SOME. WHAT A DIFFERENCE!!! THE NEW OUTBACK IS AN AMAZING CAR AND WE LOVE IT!! IT'S LIKE A TOTALLY DIFFERENT LUXURY CAR! IF YOU LIKE SUBARU'S I WOULD RECOMMEND STOPPING IN AND CHECKING ONE OUT! THEY TREATED ME SO WELL AND NO PRESSURE. MY WIFE AND I FIGHT OVER WHO GETS TO DRIVE. I LET HER WIN BECAUSE I LIKE WATCHING HER SMILE!! :)
Posted on Google by CHRIS PROELL
Malik, Sam, and the whole team made our car buying process as painless as possible! Forever grateful to them for getting us into the right car at the right price!
Posted on Google by Jessica Hoeft
buying a car from any dealership is worse than going to a dentist
Posted on Google by Dennis kofstad
Great customer service. Olivia and the whole team was all about making sure that we had a good car buying experience.
Posted on Google by Gary Kroger
My friend was shopping for a car and I helped her with that. We visited several dealerships in Rochester and we ran into different situations, from inflated prices to lack of transparency in the process. We came to Subaru of Rochester and not only did we like the car that my friend ended up buying but the whole process was clear and transparent and we never felt pushed into anything. Brenen, the salesperson and the whole buying experience were great!
Posted on Google by Fernando Echeveste
Anllelica did absolutely wonderful! She made my buying experience super easy, we did most things over the phone and she personally delivered my car to my work with the paperwork ready to go! Thank you Chevrolet of spring valley!
Posted on Google by KELSEY MORRIS
Everyone was great to make sure we got what we wanted.
Posted on Google by Dianne Dunn
I really like Subaru so that was an easy choice but the salesman that helped me was great. The only thing hard was the paper work that took a long time.
Posted on Google by Rick Garmers
Best car dealer ever! This company takes care of all your needs or wants! Top notch salesmen and a company you can trust! Subura is the best car ever!!❤️❤️❤️❤️
Posted on Google by Carole Pearson
Good group to work with, had a good experience, sales and finance were very easy to work with!
Posted on Google by Andy Groh
Excellent experience purchasing new Outback. Lots of information and no pressure. Very attentive staff.
Posted on Google by Charlene Oftedahl
Love Penz Subaru!! EVERYONE goes out of their way to make sure the customer is happy with the service they get, the purchase they make and the financing they may need. Esad. Luis, Mike and everyone.....KUDOS to you!!
Posted on Google by Julie Salvesen
We had a great experience at Penz Automotive Group (Subaru) in Rochester, MN. Our sales person was Elliot and he was AMAZING! No high pressure sales…just a genuine interest in what we wanted/needed and a desire to ensure he got us into the right vehicle. It’s now been about a month since our purchase (a 2026 Subaru Forester - Wilderness Edition) so we’ve completed the sale, completed financing, and had our first experience with the parts department (for some add-ons), and Service Center (for installation). It’s the little things that make a big difference and Penz Automotive Group (Subaru) in Rochester leaves no stone unturned. From door attendants who greet you and open the door for you every time you visit, to service center employees who make themselves available to you during their lunch — this place is top notch! If the rest of our ownership experience continues this way, I can confidently say that our first Subaru purchase won’t be our last! Thank you for making car buying less stressful, virtually hassle-free, and (dare I say) somewhat enjoyable! Keep up the outstanding work!!
Posted on Google by NoDramaMama
My experience purchasing a vehicle here was exceptional, as the salesman,Willie was very attentive & knowledgeable. The staff were friendly & dealership maintained a pristine environment .The atmosphere was very pleasant!
Posted on Google by Melinda Jones
Had a great experience at Penz Subaru! The staff were all friendly and helpful, especially Sandra and Jake. Two thumbs up highly recommend!
Posted on Google by Aaron Trader
Collins was the service writer I worked with, and I am deeply impressed. Subaru begins with a series of questions, pinpointing your tastes, values, and desires. You are guided, not led, through this process. My answers mattered. When other dealerships made me feel poor, unimportant, and like they were doing ME a huge favor, Collins and the team at Rochester Subaru made me feel important, and they assured me that they will help me find a way to meet my needs and desires. They made this not only easy, but enjoyable. They have a great product and an even better team. And fun sidebar: a customer came in to leave them a tub of homemade cookies while I was there. They have, clearly, made an impression on more than just me. Even if you are Subaru-skeptical, I think you should at least shop here once the next time you are looking for a car, just so you know how a customer can and should be treated.
Posted on Google by Ashley Sackreiter
Everyone was very helpful and made my leasing experience an easy. Thanks !
Posted on Google by Paul DeGonda
I had a great experience working with Matt H. at Subaru. From start to finish, he was professional, knowledgeable, and genuinely helpful without ever being pushy. He took the time to answer all my questions, walked me through my options, and made sure I felt confident in my decision. What really stood out was how easy he made the whole process. everything was smooth, transparent, and stress-free. It’s clear he cares about his customers and wants them to leave happy. I would definitely recommend asking for Matt H. if you’re in the market for a vehicle!
Posted on Google by Betty Retana
Thank you to Jordy and management team, I love my car!
Posted on Google by Katie Morris
They were very nice and helped a lot with getting the car I wanted
Posted on Google by Elijah Satele
We purchased our vehicle from Subaru of Rochester in the middle of several tornados. In all of the chaos they stayed professional. We were well taken care of and will be purchasing future vehicles from them! I would highly recommend Subaru of Rochester!
Posted on Google by Courtney Stewart
Love Subaru of Rochester! They are great with their service. Made getting my new car a breeze and the gift they sent was wonderful!
Posted on Google by Lauren Schultz
Hello, came in to get an oil change, transmission flush etc. dropped off my vehicle at 7am, picked it up at 11am service was fast. Employees were friendly.
Posted on Google by Tarah Piilola
My car repairs are complete. Staff is friendly and knowledgeable. They make sure I know what my car needs are and what it’s going to cost. Excellent customer service.
Posted on Google by Jean Schafer
Comfortable waiting area with specialty coffee options while waiting. The oil change and tire rotation with carwash was done in less than 1 hour. Will definitely go back if we are in the Rochester area.
Posted on Google by Diane Hampton
They helped me find the right vehicle for my needs. They were patient during my many visits and phone calls to the dealership. They gave me all the time I needed to read through the paperwork and gave me all the time I needed to ask questions. Subarus are a quality car and this dealership definitely wants you to love the car you drive away with.
Posted on Google by Luci K
Esad is great to work with! And Chris and BJ in parts are the best!
Posted on Google by Jimmy Jam
Visited many dealerships around Rochester for used car , Subaru is great , nice service, and good experience overall. Everything was clearly explained, all options presented and we got a good deal on the vehicle. Plus they offer 1 year service for oil change and tire rotation. Great dealership!
Posted on Google by antho lag
The staff at GMC Rochester were friendly and helpful. Fixed all that i asked in a timely manner. They even provide a shuttle service by friendly drivers!
Posted on Google by Nancy Sue Walvatne
We hate car shopping. Test drives and sales pitches and trying to upsell beyond our budget. That is not true of Nissan of Rochester. We came in with low expectations. However, the salesperson Makenna was respectful and helpful to the Nth degree. She quickly found to models in our budget. We opted to test drive the 2025 Nissan Sentra LE. The car was smooth and easy to operate so we asked for a longer test drives. She did not fuss as others did at other dealerships. She filled the tank and let us drive several miles. We liked it and wanted to buy it. She started the paperwork then brought on the finance guy. More paperwork. We had questions on the package costs (LE, SV, or SR). Makenna knew all the features of each and provided a brochure with the same information. She also knew the prices of each package. We chose the LE package as it more closely met our needs. Final paperwork in a different building. Paperwork taking too much time. Makenna interceded when we felt out of the loop. We finally were called in to complete the paperwork. Yay! Highest compliments to Makenna for dealing with older folks who wanted something simple and letting us make the choice from her suggestions. Also, kudos for Nissan of Rochester. Fair and obvious pricing for all vehicles prominently displayed.
Posted on Google by James Spitz
Had lheadlihgts replaced on my recentlty purchase Mazda CX5. That I recently bought from Rochester Nissan. The wrong ones we on ve the car. They put the correct ones on at no charge
Posted on Google by Bill Mason
Excellent service received at Rochester GMC—highly recommended!
Posted on Google by Tim Plummer
Jake and his sales team are amazing. I have never in my life been treated so well by a car dealership. Can't recommend them enough.
Posted on Google by h stalm
Emma was very helpful with the process of me buying the car . I really like the car and am very satisfied with my purchase
Posted on Google by Thomes Eskeldson
Had very great customer service and welcomed you in. Really work with you to get a car at a reasonable price and very friendly and helpful. If you trade your car in they will give you a good price for it. We came for one car and ended up leaving with two:
Posted on Google by Mohamed Roble
I traded in my Camry TRD for an Audi Q5 at Subaru of Rochester and had a really good experience. Isaih was great to work with! Very respectful, and not pushy at all. The whole trade in and purchase process went smooth, and he made sure everything was clear and fair. Really appreciated how they treated me throughout. Would definitely recommend asking for Isaih if you go there.
Posted on Google by Elmir Misir-zada
Elliot and the rest of the team were absolutely AMAZING in helping me find and purchase my first car. The GM Jacob was so accommodating and made sure to do whatever he could to find a car within my budget. They aren’t pushy at all, and are focused on giving you the best client experience. Will be coming back for my next one!
Posted on Google by McKenzie Hamlin
Best car buying experience I have ever had. Makenna and Skyler were both 10/10 with my car buying experience. I will be buying from Nissan of Rochester again.
Posted on Google by Ryan Hutmacher
Real friendly ,helpful,and not overwhelming.Just came in trying to figure out what truck might be right for me in the GMC line of trucks being I've been a Ford guy most of my life.With the interest rates being what they are,they stiil made me an affordable deal that I was able to take advantage of.Awesome rebates and incentives were uncovered,and the deal was made.I highly recommend,Brandon and his dealership!
Posted on Google by MNCUZ
I had my oil changed, and tires rotated at Nissan of Rochester this morning. I was greeted by a friendly, and professional staff member. The work was done on time, by trusted mechanics. I know my truck is in good hands when I bring it in for service work. I like it they do this vehicle health report, and if they find something, they let me know, and they take care of it.The waiting area was clean, and inviting, and the coffee was great! Thank You Nissan of Rochester!
Posted on Google by Leslie Backus
Fantastic and efficient service!
Posted on Google by Patrick Porras
Ron was great with the shuttle service! He had to wait for a few minutes for me to arrive and was extremely polite. Also had them install hitch receiver and looks perfect!
Posted on Google by chris finley
The service, knowledge, and clarity in doing business are outstanding. They work for you. Thank you, and special thanks to Luis!
Posted on Google by Jose Lara
Luis was FANTASTIC in helping us buy our new Forester! He was friendly, professional, and had EXCELLENT communication. I would definitely recommend him and the entire staff. Snacks and drinks are top notch too! Kept my 3 kids very happy during the buying process! :-)
Posted on Google by Nicole LaChapelle-Strumski
Thank you Jon . We are loving our Acadia . Taking our time learning all the festures
Posted on Google by Cynthia Dohrmann
Fantastic service from check in to check out!
Posted on Google by Dave Schrandt
No pressure, completed what I wanted quickly.
Posted on Google by Jon Knutson
As an apprehensive car shopper, GMC of Rochester provided us with the best experience!! Our salesman Branden was amazing, helpful, not pushy, calm, and great to work with. Next came the finance team, I think I laughed most of the hours I was there vesus being scared to sign the dotted line! An amazing team all around, and HIGHLY recommend them for your future vehicle purchases!!! Thank you to the Rochester GMC team!!
Posted on Google by Kammi Englund
Awesome vehicle, plus they delivered this Subaru Crosstrek witch was totally Awesome, great experience
Posted on Google by glenn klimaszewski
Benjamin was very helpful, very knowledgeable, very professional. Went above and beyond my service. I have been to this dealership numerous times and I have always had good service and if not, they have always did their best to make it right and that is why I keep returning.
Posted on Google by Terris Schmitz
Good service and awesome to be able to communicate via text and approve services online
Posted on Google by Maggie
Jon went above and beyond to help me find the right car for my needs around the clock :) great salesman!! Definitely check this place out for your next purchase!
Posted on Google by Ameri Garcia
Great salesman
Posted on Google by Jon zych
Very good service, friendly staff, and very clean dealership
Posted on Google by melanie zych
They are great at keeping you updated on their progress on the vehicle. Staff reaches out promptly and are friendly and not high pressure Thanks
Posted on Google by John Gust
She was very informative on being able to give me the accurate information that I needed for getting my car repaired after having an oil change
Posted on Google by Jessica Dormady
very easy and respectful process. No pressure, provided honest information. Thank You
Posted on Google by David Derby
They always do a very thorough job! Great customer service, helpful and A++ thorough out.
Posted on Google by Sangeeta Sethi
Great people to work with. KARL went Above and beyond to help someone in need. Good people who will take care of you.
Posted on Google by Mark Perryman
Great experience. Easy to work with
Posted on Google by Todd Klees
Great service. Clean waiting area.
Posted on Google by Steve Stensrud
What a great location and staff. I was traveling when the thermostat went out in my car. I made a stop into this dealership and they immediately were able to assist me. They truly went above and beyond. I asked them to perform a diagnostic to ensure I get home safely and some issues were discovered. Nothing critical, but the service I received here makes me want to come back for the remainder of the repairs. That's how excellent this location served my needs and in a pinch.
Posted on Google by allen green
Service was fast and friendly, very good!!!
Posted on Google by Ole Barboza
This service department again is molding into a great group. Led by Tegin and Kevin they reload and regroup without missing a beat. Angela is very very good. No concerns keeping all three Nissan here for their care.
Posted on Google by Lalakersguy1
Went well.
Posted on Google by Scott Larson
Fantastic!!!, unlike other dealerships. The staff is always amazing. We love their commercials. The owner Todd really goes out of his way with service to the consumer. They actually dropped of a car at our house for us to try to a day. Truly amazing.
Posted on Google by Ed LeQuire
Ian B. was amazing! He was extremely helpful and patient. We had a great experience. I would highly recommend Ian!
Posted on Google by Jason Klusmann
Great service!!
Posted on Google by francis whalen
As usual, my experience with GMC of Rochester was great! Service was timely, and waiting for the vehicle was pleasant.
Posted on Google by Carolyn Baker Meyer
We were attending Mayo Clinic appointments in Rochester MN. My 2022 Subaru Accent had issues and needed a coil replaced. Lauren in the service department was AMAZING!! She knew we had an upcoming appointment so she was in constant communication with the mechanic. As soon as she realized we would have trouble making the appointment time, she loaned us a car. They ended up keeping the car overnight waiting on parts, but she and the wonderful mechanic made sure they got us on our way first thing the next morning so we could begin our drive back to Rapid City South Dakota. Wonderful business and caring team members. I would recommend them to anyone.
Posted on Google by Beth Timmerman
Great service. They go above and beyond
Posted on Google by Terry Schroeder
What a wonderful experience buying my Yukon. Jon took the time to explain everything step by step and make the process smooth. I would highly recommend Jon and the team at GMC
Posted on Google by Kim Kiefer
These guys went above and beyond to make my experience great! They worked to make sure I got everything I wanted and more. I recommend anyone that is in the market for a new vehicle to them. It was well worth my 2 hour drive there!! Thank you so much Makenna for all your hard work!
Posted on Google by Twyla Steenblock
Brenen was amazing with helping me with the purchase of my new Jeep. He helped me with financing and made the process fast and easy. Plus, when I picked up my Jeep, there was a puppy adoption event and a free taco truck! Who doesn’t love Jeeps, puppies & tacos?!
Posted on Google by TEEK
Great sales people with great attitudes! Thank you for helping me get into a vehicle that I love! Shout out to Luis Velez for being a super help.
Posted on Google by Kristin Miller
I had a great experience with Sue and Ben. They were friendly , knowledgeable and kept me informed throughout the whole appointment. I highly recommend them.
Posted on Google by Kayla Zwarych
The experience was positive. Very nice salesman and the financial person was also very helpful.
Posted on Google by Donna Vale
I recently had my vehicle serviced at GMC of Rochester. The staff were very attentive throughout the process. They were also able to accommodate a last minute tire inspection/ repair. I would recommend their service department, and body shop, for their great service.
Posted on Google by David Birka
Technician was very nice found an issue that the vin was recorded wrong in the system and manually corrected the issue. Update: They completed my maintenance in record time!
Posted on Google by Logan Sibinski
Always a great experience with the Service Department. Tegin was knowledgeable and good to work with. I have had my Frontier serviced at Nissan of Rochester since 2019 and it currently has 131,000 miles and still running strong! Highly recommend this facility!!
Posted on Google by Greg Keyport
Jon was amazing! The whole team was wonderful! I'm so happy with my new car. It was a real pleasure to work with the whole team. Thank you so much.
Posted on Google by Candis Hitchcock
The deal started over the phone the night before with Jon to get things in motion and the day of purchase was smooth and effortless. The sale wasn’t pushy and was informative when I had questions. Thank you!!
Posted on Google by Todd Fisher
Sue checked me in and was very kind. I went in to get a bracket installed and was able to also have vehicle checked for no extra charge. Easy and efficient process.
Posted on Google by Daniel Cotton
Shemar was respectful, patient and knowledgeable. He explained everything very well. I highly recommend him and the shop.
Posted on Google by K. M. Nord
My wife and I recently purchased a vehicle at Subaru Rochester. It was the most amazing experience in dealing with the sales team. We have never received such personal service and assistance in all of our vehicle purchases. A big shout out to Emma, Jake, and Caleb for an outstanding “above and beyond “ purchasing experience. We would highly recommend this team for any future purchases
Posted on Google by Bill B
Esad helped me with my first purchase back in 2019. He also helped me with the purchase of my Ascent a couple of days ago. Esad is wonderful to work with I highly recommend.
Posted on Google by Philip Wolter
Every time I come to the service department, they’re always quick and on time everyone is very friendly smile on their faces and always willing to help the operation They have here is by far The best experience I’ve ever had at a dealership, communication is always on point and they always have a loaner for me which being a family man it helps out tremendously the last couple times I’ve dealt with Lauren she’s been amazing. Me and my wife truly appreciate your professionalism. If I can give more stars I would.
Posted on Google by AJ Blendz
SERVICE DEPARTMENT REVIEW: I worked with Ben Markowski to resolve a issue regarding my vehicle's software, and am not the most car savvy customer. However, Ben understood my concern and resolved my issue promptly. He is very easy to work with, and I look forward to working with the Service Department again at GMC of Rochester!
Posted on Google by Alyssa SkarHorst
Rob sold me the best car at the very best price. I'm still trying to figure out all of its capabilities, but Rob did a really helpful thing by splitting our test drive where he drove first, showing me how to use the car, followed by parking at a nearby gas station and swapping seats so I could more comfortably try out the car. THANKS ROB, YOU GOT A CUSTOMER FOR LIFE. SERVICE REVIEW: October 10th, 2025: Ben Markowski is so great to work with! I had some software concerns with my vehicle, and am not super car savvy. Luckily, Ben understood my concerns easily and went above and beyond to resolve it. He kept me informed throughout the process, and was incredibly kind and understanding. I look forward to working with Ben and the Service Department again!
Posted on Google by Alyssa “Lys” SkarHorst
Fast, friendly, and informative
Posted on Google by Jo Goodsell
Excellent customer service!!!
Posted on Google by Sandy Jahnke
Remi and the team at GMC did an amazing job from start to finish
Posted on Google by Sal Carranza
Benjamin did a great job. Always a pleasant experience working with him.
Posted on Google by Mark Ponto
Thank you so much for giving excellent customer care , nice team = nice car
Posted on Google by MANT4JENE
Happy with new Subaru I bought at Subaru of Rochester MN.
Posted on Google by Danny Nguyen
They were done with my vehicle in good time, communicated the problems areas, took the time to fix the issues I decided to have fixed, and washed my Outback as well.
Posted on Google by Rita Kuznia
Our 2018 Subaru Outback Radio touch screen started to separate in between the layers, so that the radio would not work and start to scan at random. The people at Rochester Subaru diagnosed the problem quickly, made arrangements to get a replacement radio and exceeded our expectations. If you want good, quality service where they really hear what you are saying, then thus is the place to come.
Posted on Google by John Fritsch
Good service
Posted on Google by Patty Morland
GMC provided excellent and prompt service. Sue in the service department is great-friendly, helpful, and professional.
Posted on Google by Sandra Lisko
He is great to work with
Posted on Google by Tina Blattner
Everyone at GMC of Rochester was amazing. From Ian to Scott they had us out with our new vehicle in less than 2 hours. They gave us a fair deal on our trade in and we got a great deal on our new vehicle. I would definitely go back and I would definitely recommend GMC of Rochester. Thank you all for everything.
Posted on Google by Billy Hacker
GMC always has great aervice and the team is great
Posted on Google by Joseph Ryan
My partner just bought a Forester that had a few minor things it needed, so I brought it to the service dept here. Car had a rattle in the interior that was driving her nuts and we wanted a CVT drain and fill. Lauren was my service advisor and did a great job with keeping me informed with what was going on. Perfect amount of communication. Not too much not too little and answered my questions quickly. Sorry I accidently tried to steal the loaner keys that was my bad lol. Zach was the tech and props to him for finding the rattle. A lot of times these things are impossible to track down. It was such a light rattle I wasn't sure if they would be able to get it, but Zack came through. Mack (the car owner) is so relived it's gone you made her month. Like really, you have no idea how happy this woman is now that it's gone. Love the service videos they made with the inspection and showing where the rattle was. Made us feel like we got a good value for the money. I would have never gotten that dash back together without snapping trim piece clips. I also would have never guessed the dash was taken apart without he video, as it was put back together perfectly. They gave me a loaner with like 16 miles on it. I was a little nervous to drive a car that new lol, but I settled in nicely. Made for a very comfortable drive home. Glad I didn't peg a deer with it. If we ever need a bigger vehicle I will defiantly be looking at Accents and that incredible moon roof. I'm long winded sorry, but to warp this up, we feel a lot better about the new (to us) vehicle in the garage thanks to the work by Lauren and Zack. If either of you are reading this, thank you for taking care of us. We may not have bought here, but it's nice to know we'll be taken care of by professionals like y'all in the future. I'll be keeping an eye on the tie rods for now and make sure they aren't getting loose. Thanks again, Travis and Mackenzie Goraczkowski.
Posted on Google by Travis Goraczkowski
Wonderful service department. Staff kept us up-to-date on each step of the process. Everone : cordial and very professional. Trevor clearly “walked through” the report card and thoroughly reviewed the Sservice document. Thank you, Ed Creagan.
Posted on Google by Edward Creagan
Communication and the way to select what recommendations I wanted to move forward with made it Super easy and convenient.
Posted on Google by Eric Lopez
Very friendly and high quality work. Very happy with the job! Dong
Posted on Google by Dong Chen
They are totally upfront with all possible costs before the service. Sue called me with all updates to be sure I wanted to proceed with the repairs. Ala in all they are great to work with.
Posted on Google by Michael Quinn
Great shuttle ride this morning! Got to work early after dropping off my favorite car for service.
Posted on Google by Carla Jerdee
Great working with Esad and his team at Subaru of Rochester. I would recommend.
Posted on Google by Suzie Hanson
Great dealer to deal with. Very attentive to my questions and needs. David and Merlyn went out of their way to take care of us. Highly recommend them.
Posted on Google by Dan Peed
The best car buying experience Ive ever had. Made a deal over the phone with Skyler. Drove 11 hrs to close the deal. Everything went smooth as butter when I got there. Props to Makenna the salesperson. The hardest part was driving home but I enjoyed it. Thanks again Skyler/Makenna and company.
Posted on Google by Choi Ho
I was looking to consider to lease a new SUV , I was able to connect electronically, schedule with a sales person, and establish a relationship before I even arrived at the dealership. I was pleased with the welcoming atmosphere and knowledge of various vehicle options. In addition the sales and finance staff collaborated to ensure I had a deal that worked for me, and them. I have owned a Nissan, after this experience, will gladly continue as a satisfied customer, and will recommend to others without hesitation! I will recommend our sales(Tyra) , and finance associate (Adam) whole heartedly.
Posted on Google by Mary Morris
The service and salesman was fantastic! Thank you Al Boysen for making the experience of buying a new vehicle from you enjoyable and easy. You worked hard to locate the car I was looking for. Thank you!
Posted on Google by Barbara Ryan
They did a good job getting my vehicles on the road. It’s always nice when they’re working on it, upgrade me how they’re doing. Nice to know if they got the parts
Posted on Google by Russell Miller
The experience at Nissan have always been great everyone is so helpful and friendly. Tegin was friendly, she was knowledgeable and she lets us know of delays when our parts didn't get delivered as planned. We were informed and updated throughout the whole process. Thank you, Katie!
Posted on Google by Katie Chanthivong
Wonderful experience at Subaru in Rochester! All staff was very knowledgable and friendly. Subaru is the best bang for your buck!! Highly recommend sales person Jordan.
Posted on Google by Angie Bailey
Our Outback needed a battery inspection and eventual replacement. Lauren and Angie were SPECTACULAR in helping me understand the situation and walking me through what was being done (and why) while I waited in the lounge. They made the waiting process so much more comfortable. Part of the joy of owning a Subaru is the excellent service at their dealerships, and this location is no exception. Thanks again!
Posted on Google by Jae Sung
Sue was excellent. Very professional. Oil change and Tire Rotation completed in the timeframe promised. Highly recommend!
Posted on Google by David Miller
LOVING my new Subaru Forester! The Rochester Subaru dealership was wonderful to buy a car from as far as their knowledgable sales staff, inventory of cars, & follow-up with new buyers! Check them out- I highly recommend them!!
Posted on Google by Marcia Mahlman
9:15 apt Oil change/tire rotation and 2 TMS out. This took all day but did get the vehicle back before 4 pm. Excellent communication by Benjamin.
Posted on Google by V Mathis
I just want to take a moment to recognize the outstanding service I received from Sue on the GMC staff.
Posted on Google by Danny Smith
The best service and communication!
Posted on Google by Kelli McDonald
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