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We purchased a new 2025 Subaru Ascent. Subaru offered a deal we found attractive and found the exact vehicle I wanted for color, interior and features. We also are very pleased with both their sales and service areas. Hats off to Caleb, Esad and Alex for assistance with our purchase! We appreciate you!
Posted on Google by Mary Slavin
Nice people from sales to finance
Posted on Google by Chris Estrem
I was stranded at a medical clinic waiting for my son to give me a jump to start my car. I called Shamar at GMC and asked if it was safe to drive once the car was started as there were multiple things flashing. He told me not to worry and to drive to the dealership without a problem. He took care of me when I got to the dealership. It wasn’t long and I was back on the rode. Thanks to Shamar for calming my fears.
Posted on Google by Carol
They took very good care of us, kept us informed and did the work as quickly as possible.
Posted on Google by Cindy Sletten
Brian was fantastic! Thank you for the smooth ride and good conversation :)
Posted on Google by Heather Flueger
Tegin was very pleasant and professional. Took time to walk thru all of suggested services that was done during inspection, had breakdowns of prices for all suggested services also. Would highly recommend to anyone will be definitely going back. Thank you very much
Posted on Google by Jeffrey Fohrman
Very happy with the service from sales representative Branden and the broader GMC team. They focus on understanding your needs first, not necessarily trying to sell you anything in particular. They are very transparent, honest, and show they care. This immediately showed me they are a party who you can trust. They want you to have a great experience and ultimately make the right decision with regards to purchasing a car. Also the service and follow-up after the initial agreement was great and they were able to deliver the car faster than expected. Very happy with my purchase and entire process; kudos to Branden and the GMC team for making that happen!
Posted on Google by Douwe van den Brink
Branden was easy to work with and had direct answers for all our questions.
Posted on Google by James Brunkhorst
Excellent service, good communication, well coordinated with all Nissan needs. Truck washed and ready.
Posted on Google by Faye Thompson
Responsive. Great service. Took care of all issues with one visit.
Posted on Google by J. J. S
The person who took care of my car was amazing!!!
Posted on Google by Tami Christianson
Great experience, fair pricing and negotiation. They work hard to make customers happy.
Posted on Google by James Gilligan
I recently purchased a used vehicle from Remi. She did a great job explaining the vehicle and answering questions and if she didn't know the answer she got the answer for me.
Posted on Google by Travis Woodfill
Prompt and courteous service. The mechanics here are top notch!
Posted on Google by Jim Anklan
I felt the service on my car was accomplished in a timely manner. Also, the future recommendations for my vehicle were easy to understand. Customer service is great!
Posted on Google by Noel
I worked with Jesse on finding a new vehicle after my 2020 Nissan Rogue was totaled! I drove home a 2026 Nissan Rogue that had everything I wanted. Jesse made it easy and navigated these purchasing process with me! Thank you Nissan of Rochester and Jesse F. :-)
Posted on Google by Elle Hentges
Subaru has always been a wonderful dealership to work was with. I recently purchased my 3rd car through this dealership and Jordan in sales has kept me informed on getting the car I wanted. I've worked with Caleb, Jordan's manager, Alex in finance and Luis for any questions I may have. All seemed very experienced, cordial, and willing to spend as much time with me as I needed. Thank you to this Subaru team!
Posted on Google by tracy heaser
I am very happy with my Jeep compass. It was really nice working with Levi. He was very knowledgeable. I like your shop and the people there are very friendly and easy to work with. Thank you.
Posted on Google by Bob King
Angelina was awesome to work with today! Thank you for good service.
Posted on Google by Sarorn Swanson
Polite and kept me updated so I could make informed decisions.
Posted on Google by James Winchip
A great place to go for a service. And Subaru parts. Reasonable on price
Posted on Google by Glen Morris
Had a great experience trading in my old car and buying my new 2025 Impreza RS. Alex, Luis, Caleb, and Levi were all friendly, helpful, and made the whole process easy. Highly recommend!
Posted on Google by Alexia Wibben
Great experience purchasing a car from Rochester Subaru! The staff was excellent and had answers for all our questions. I recommend checking them out if you’re interested in a vehicle as Subaru are number 1 in safety!
Posted on Google by Norine Huneke
I contacted the dealership about a used Ford they had just listed on the site. Ian Bergstrom was the salesman that was taking care of me. The truck was listed with a "coming soon" status and was still going through their inspection and maintenance routine, but Ian was able to give me all of the information I asked for very quickly. I didn't have to wait long for him to set me up with a time to check out the vehicle and go for a test drive, and I assume he put a priority status on the maintenance to make it available. After the test drive, I let him know that I hadn't been searching long and that the truck wasn't exactly what I was looking for. Ian was persistent, but in a no-pressure way that I hadn't experienced at a dealership before. After letting him know that I wasn't yet comfortable calling off the search just yet, I was informed that management approved the Penz lifetime powertrain warranty for me: something that this truck didn't meet the typical brand, mileage, or age requirements for. After thinking it over, I let him know that I still wanted to keep searching for a truck that checked all of my boxes. Ian asked for a list of things I wanted that were not met by this vehicle, and I was honest with him. I let him know what I wanted (within reason), and even an overall price that I was comfortable with. The next morning, he told me management approved those items which included an altered price. I purchased the truck and have been driving it for over three months now. I'm still happy with it, but more than that have been happy with the level of effort and support received from Penz. Not only was Ian great to work with, but the sales manager, admins, and financial employees have been great, too. This is the first time I've purchased from a dealership that I didn't feel pushed around or taken advantage of during and after the process. I went in very reserved, wary, and ready to leave as soon as I felt like somebody was trying to pull one over on me. It didn't take long to realize that was unnecessary. I'd again like to say how pleased I was, and remain, with the treatment I received and the conduct of the employees at the GMC location in Rochester. I do feel like they went above and beyond to make sure I left the lot happy with the transaction.
Posted on Google by Jake
Esad was awesome. We’ve worked with him before. He’s helped us look at several vehicles and buy one before. I called Subaru and set up a test drive and then Esad called me back so that he could help me directly. The car was great and in great condition. It was clean which some other dealers in the area don’t seem to care too much about. They handled everything really smoothly and were super open to questions and feedback. An excellent experience, nicely handled by Esad. Would be happy to work with them again if I need another car.
Posted on Google by Jamie O'Byrne
Did great finding me the exact car I was looking for!
Posted on Google by Abigail Keenan
Excellent service. Friendly, and very helpful.
Posted on Google by Karl haugen
Tegin is amazing! Her communication through the whole process was outstanding. Definitely will be back, as long as Tegin is there!
Posted on Google by Dustin Fenske
McKenna and the whole sales team at Penz were very helpful. They were knowledgeable and reasonably priced. I felt very comfortable purchasing my vehicle here.
Posted on Google by Mark Cismoski
Al was a pleasure to work with. Will definitely look for him in the future. Glad to see Shaun back in service dept. He is top notch and easy to work with. Finance department was also friendly and professional.
Posted on Google by Randy Helling
Everyone is so helpful and pleasant to work with. We never felt “pressured” to buy. I love Subarus…. So it really wasn’t a hard sale. It’s nice having a safe reliable car
Posted on Google by Carol Wyland
I can’t say enough about how wonderful our experience was with Jesse Flanagan and the team at Nissan of Rochester. From the moment we walked in the door until the moment we left, it was truly the best experience I’ve ever had at a dealership. Even though they didn’t have the exact vehicle we were looking for, Jesse went above and beyond to walk us through options, explain everything in detail, and even helped us find the right vehicle that worked perfectly for us. He took the time to congratulate us on our purchase and offered his support and service in the future if we ever need anything. Jesse’s product knowledge, professionalism, and genuine care made the entire process smooth and enjoyable. I greatly appreciate the effort he put in to make sure we were taken care of, and I would absolutely recommend Jesse and Nissan of Rochester to anyone in need of a vehicle. Thank you again, Jesse you’re amazing! The Nissan team at Rochester will take great care of you!
Posted on Google by Jonathan Kelly
Lauren and her Service team were great! We came to Rochester, for the weekend, from Colorado when my air went out. I called on a Friday morning and was able to get in the same day. Service was the same day and they communicated with me through the entire process. I can’t thank them enough!
Posted on Google by Tricia Starzynski
I had a really good experience with Karl at Nissan. Super nice person, helpful and direct. Nissan of Rochester has provided me with great service since moving to Rochester.
Posted on Google by Joseph Bernard
Jesse was outstanding. Answered all my questions. Very impressed.. extremely pleased!
Posted on Google by Greg Trachsel
Great service to help my wife find the right model and features that she was looking for in a new vehicle!
Posted on Google by Bill Taylor
Jesse and Austin did an amazing job this week delivering our new 2025 Nissan Rogue SL AWD, and completely exceeded our expectations in every way.  After a failed experience with my local Twin Cities dealer, I contacted Nissan of Rochester by email after hours.  Jesse contacted me as soon as the dealership opened the following morning.  We worked together to identify a Rogue that met our options requirements and Jesse put the deal together within an hour.  Upon arrival, there was a welcome sign on the mirror and the car was detailed to perfection. Jesse spent over an hour working with us on features and technology. Austin sealed the experience with his incredible knowledge of finance and paperwork efficiency.  Nissan of Rochester provided a much better service contract that my neighborhood dealer offered and at a lower price.  Honoring customers with humility, attention to detail, and a better value in price, trade-in and service contract make us customers for life.  No one can do it better!
Posted on Google by Michael Mangano
Great experience buying a new kicks. Upfront and clear information given as well as a very competitive price. All staff were pleasant and wanted to make sure we were happy with every aspect of buying a new vehicle. Would definitely do business here again.
Posted on Google by Mark Mcshane
Great service I will be using you guy's again
Posted on Google by Dale Kurtz
I have been looking for a good car for almost three weeks. Then l found Chevrolet of Spring Valley. I saw this beautiful Buick LaCross on the internet in there lot. I called about it. Everything that the salesman, Clayton told me was to good to be true. I talked my friends into going to the dealership to see the car. I cried a little when l saw this 2015 Buick LaCross. Everything thing that Clayton told me was true and more. My dreams about finding a great car came true. I drove it and l knew it was the car for me. Clayton was working with another customer and he was helping me. The manager, Kevin came over and helped too. I told Kevin that l had been praying for a good car. Kevin said that he was a fellow Christian and that he was he could help. They were wonderful. I just love my car. Thank you so much.
Posted on Google by Hollie Mergenthal
Had the courtesy van take me to a store. Pleasant man driving. Great conversation. Easy to get along with. I didn’t feel like I was bothering him to pick me up.
Posted on Google by Kathy Theis
My experience with Penz Subaru was excellent. All of the staff treated me well and seemed to care about meeting my requirements for my next car. I knew what I wanted. They never pressured me for anything. They did a follow up a few days later asking if I had questions about my new vehicle, if I was satisfied and if I loved what I was driving.
Posted on Google by Debra DeYoung
The experience of buying a vehicle with GMC of Rochester was perfect from start to finish--- from bringing the vehicle to our home for a test drive to no hassle trade-in & Labor Day Bonus allowance- Branden was the BEST to work with!! His kindness & communication with us was just like talking with an old friend We would definitely recommend this dealership to anyone! They go above and beyond for their customers! Thank-you!
Posted on Google by Shanda Erickson
Gavin made the whole experience of purchasing a new vehicle a complete breeze, start to finish! Gavin demonstrated honesty, transparency, knowledge, helpfulness and follow-through during the entire process! Highly recommend.
Posted on Google by Shannon Hunt
Purchased new vehicle a month ago, Friendly staff and prompt service
Posted on Google by Andy Stevens
Excellent job fast and efficient. I would highly recommend!
Posted on Google by Dan Smith
I told Rochester GMC what I wanted the found me the truck, gave me honest pricing and got me out the door I highly recommend Marty.
Posted on Google by BULLDOG CONTRACTING
Gavin was such a great help when searching for the vehicle I had my heart set on, he was very informational and We Greatly appreciated all his assistance, thanks so much Gavin!
Posted on Google by Danielle Aguirre
Elliott, Alex, and Caleb were wonderful to work with. I feel I got a great deal and everything seemed very transparent.
Posted on Google by Philip Robey
We drove almost 200 miles to buy a truck from Clyton. It was the best car buying experience we’ve ever had. The team of Clyton, Kevin, & Issac were wonderful to work with. We will drive that 200 miles again to deal with that team! Great job gentlemen! The Koch’s & Scooby Doo
Posted on Google by Lori Koch
Brought the vehicle in to replace the spare. Repaired the tire and back on the road. 3 hours done with no hassle. Great service!
Posted on Google by Maryanne Edens
they have always been good to me.
Posted on Google by Mark Walter
Esad is amazing to work with! This is my 3rd car purchase with him in 6 yrs and he's always made sure I got what I wanted.
Posted on Google by Tony Belhumer
We purchased a new Crosstrek and, as usual, the service was exceptional. This is the third vehicle we have purchased here and we will keep bringing them our business for the foreseeable future. Levi, Luis, and everyone else at Subaru made it a great experience.
Posted on Google by Andy Kennicutt
The service was all smooth and fast not forgetting the comfortable waiting area.
Posted on Google by Asher Mbogo
Very efficient friendly was a great experience.
Posted on Google by mike meyer
He was very thorough with every step of the way in buying the auto! Would recommend him and the whole Team
Posted on Google by Dennis Salmon Sr
I worked with Jesse when purchasing my new vehicle at Nissan of Rochester. He was patient and answered all questions during this process. I highly recommend Jesse and the Nissan team.
Posted on Google by Dianne Hawn
Good job. Friendly service. Even though couldn't get my whole car serviced they explained why.
Posted on Google by Randy Pollard
These folks are pros! Both the sales team and the service team. Helpful and respectful!
Posted on Google by Trevor Horton
Fast and efficient service! Greeted with a friendly smile too.
Posted on Google by Joe Kelly
I had great experience with Nissan Rochester, bought my brand new Nissan Rogue which i liked it. Makenna was a friendly sales person, she explained everything and she was knowledgeable, answered all the questions i asked. And also the manager was very helpful person. Thank you all.
Posted on Google by Ali Dhagey
Great service and friendly
Posted on Google by Rafael Cruz
My recent service visit went well. The only thing there was a little confusion on was my recall on the 6.2 L engine that they told me they were going to scope and decide if it needed to be replaced.When I got it back they said it wasn’t due for that yet because GM had not requested that vehicle to be done, even though the MyGmc app shows it was. I also thought when you brought your vehicle in for service, they would run it through their car wash, selling point when you buy there, but wash always seems to be broke down.
Posted on Google by Nathan Radel
Ben was very kind and helpful. He gave me a phone number in case I had any questions while service was being done to my vehicle. He also walked me to my vehicle to make sure everything was right once the service was completed.
Posted on Google by Jill Davis
The customer service at Subaru is superior to other dealerships. Regardless of your needs they will do their best to make sure they are met. They truly lookout for you, whether you are in the service department or buying a new car. The whole expereince from the service department, to the sales team, and financing was excellent! A coulple of names I want to mention. John the service manager took care of me, and it was much appreciated. Levi and Caleb helped me in the sales department, truly an awesome buying experience. Alex helped me with the financing portion and all the vehicle add ons from the extended warranty to the maintence wrap. Thanks, Again Jordan F.
Posted on Google by J&B Travel Co.
We had an excellent experience with Tori at GMC after we hit a deer and needed body work on our almost new car. Tori met with the adjustor, set everything up, and communicated with us regularly.The work was excellent--like the new car that it is. This was a positive experience.
Posted on Google by Melissa Luedtke
Timely, accurate, and clearly communication. I will be back and highly recommend them for GMC service
Posted on Google by Rob Kinney
Great experience, made buying my new truck a breeze. Much appreciate the great service!
Posted on Google by Mike Boysen
Great service as usual, when I bought in my Buick Encore for 75,000 mile routine service. Sue was great and went over all the recommended service components and what are not needed.
Posted on Google by Joseph Yao
Very friendly, honest, and professional staff and customer service personnel. Willing to work with you to achieve results that we were all happy with. Shout out to Jake, Collins, Jeremiah, and Amy!!! Especially happy with the thoughtful surprise gift that came in the mail after the deal. We would definitely return to this dealership.
Posted on Google by Harry
Great people, great service.
Posted on Google by Scott Corbin
Super smooth buying process and I don’t feel like they tried to hide anything or take advantage of me!!
Posted on Google by Kena Rismeyer
Amy was super helpful. She went over everything in the vehicle, answered questions we had come across. Great experience.
Posted on Google by Toni Gray
Rob from GMC of Rochester was great, he helped me locate the right vehicle and was flexible around my schedule.
Posted on Google by Chad Buffington
Such a great experience!!
Posted on Google by Stephanie Kruger
Great people to deal with! Helped us out of a jam when out truck broke down hauling our 5th wheel. Highly recommend!
Posted on Google by RONALD RANDAZZO
Tegin was wonderful to work with. She answered all my questions and made sure everything was taken care of. I really hope she’s available to assist when I visit again. Thanks again, Tegin
Posted on Google by Rick Nichols
We traveled 70 miles to deal with Isaiah and this dealership.
Posted on Google by Terry and Kit Johnson
Very friendly and helpful. Answered all my questions and worked to make sure I got exactly what I wanted/needed.
Posted on Google by Nic G
When I talk with the salesperson on what I was looking for she know what to look at first. And didn't try to sell me something with more options then I was looking for. The same for the extra they talk about during the financing. They told us what the had and never pushed for us to get any more then what we choose.
Posted on Google by Glenn Wohl
Benjamin in service did a great job start to finish when I brought my pickup in for maintenance and repairs.
Posted on Google by J & Js Service
Great dealership. I've purchased two (used) cars here. Really enjoyed the no pressure process. The service department is fantastic. They keep you informed, answer all of your questions, and give you time to make decisions. Plus they have all the amenities that most dealership service departments offer. I highly recommend Rochester Subaru for both auto purchases and service! 7/22/2025 Update: just traded in my used 2021 Outback Touring XT for a 2025 Outback Touring XT on a three year lease. Not only did I keep the same payment as my trade-in, but I'm getting a $3100 check back. Very simple process, no haggling, just a very good discount, $500 bonus on trade-in, cost of extended warranty on trade-in returned (pro-rated). All up-front with no request on my part. Just a really great dealership to work with! 7/25/25 Update: Oops. Forgot to mention that Issah was fantastic to work with. He offered several (many, actually) options to meet my requirements exactly and was very pleasant throughout. Was upfront about options that didn't meet certain of my requirements. Continued to ask questions and we finally found one that met all of my requirements. Shot out to Issah!
Posted on Google by Patrick Botz
I’d had the easiest experience getting a car with Gavin and his team.
Posted on Google by Hannah Talamantes
Tegin has been great from the start professional and respectful , kindness goes a long way thank you for all you do .
Posted on Google by BounderSet Solo
An incredibly thorough and informative process. While we were there for several hours, it didn't feel overwhelming or tiring. Elliot kept everything so detailed and it really helped us learn several new things about the Subaru car and brand. I absolutely love the car that I got and the process of getting it went so smoothly. An excellent business that I highly recommend.
Posted on Google by Jacob McLaughlin
My routine maintenance service was excellent and was done quickly. Angelina was very pleasant and informative. I was pleased with my service visit.
Posted on Google by ms5907
I want to express my sincere gratitude to Branden and the entire GMC team in Rochester for their outstanding professionalism and exceptional customer service. From the very first visit, it was clear that this dealership is run by true professionals. Branden is the definition of an ideal salesperson: attentive, knowledgeable, honest, and extremely patient. He answered all my questions in detail, provided clear information about the vehicle, and helped me choose the perfect configuration with the best possible deal. The entire process was stress-free, transparent, and pressure-free – Branden truly cares about his customers and their needs. I also want to highlight the teamwork and excellent service provided by the whole staff – from finance specialists to the service department. Everyone was polite, friendly, and genuinely committed to making my buying experience smooth and enjoyable. It’s clear that customer satisfaction is a top priority here. I highly recommend this dealership to anyone looking for honest deals, top-notch service, and a personalized approach. Branden and his team are true professionals you can trust. I will definitely return here for my next purchase!
Posted on Google by Nazariy Pikhlyk
We had such a wonderful experience buying our car with the help of Branden Tucker at Nissan of Rochester. He was very knowledgeable and really listened to our wants and needs. He found us a perfect car for our family. If looking for a a new or used car we highly recommend working with Branden. Thank you again
Posted on Google by Nicole Gosse
Everyone was very friendly and were very helpful with getting me the vehicle I wanted in a timely manner!
Posted on Google by Lilli Shea
Levi was very easy to work with in my purchase of 2024 Forester. Was able to test drive a couple of different vehicles. Paperwork process was longer than expected,. Levi would keep me informed and I was able to have snacks while waiting. Follow up texts have been good and look forward to using Rochester Subaru for my service needs.
Posted on Google by Patty Smith
Very professional
Posted on Google by Chris Oberholtzer
Worked with Tegin today to maintain my Frontier. Very helpful. Thank you!
Posted on Google by Joe Dudas
I am grateful for the service provided by Shemar and the service techs at GMC of Rochester. I will be back!
Posted on Google by Bill Dahlstrom
I feel such a privileged to meet Jesse Flanagan from started to finished. He is nothing but professional. I would recommend anyone to work with Jesse. Thank you Jesse
Posted on Google by Vy Sinnas
I made my appointment for the wrong day but Karl was so helpful in getting me scheduled for that day and the team was able to complete my service same day to get me back on the road again safely! I am very appreciative of Karl & the Nissan of Rochester service team!
Posted on Google by Courtney McGraw
The service department is very nice and helpful. The two times we have used them, Sue has done an amazing job in working with us. We will definitely continue using them!
Posted on Google by Benjamin Irons
Isaiah made the process extremely easy and was very accommodating.
Posted on Google by Tony / Mary Ciano
We had an amazing car buying experience-Esad was very knowledgeable and was super easy to work with-we had no idea we were purchasing that vehicle that day- they were fast and efficient-definitely will be back!
Posted on Google by Tina Paider
Tegin was absolutely amazing! She kept us updated through the entire repair progress and the repairs were completed quickly! Highly recommend Nissan of Rochester
Posted on Google by Amy Yuhas
SO MANY SNACK AND BEVERAGE OPTIONS! Thank you, it makes our hearts warm.
Posted on Google by Katherine Rose Blanchard
Emily and the rest of the penz team are amazing. Wonderful experience will be buying from Subaru of rochester again
Posted on Google by Adam Koelsch
I had a great experience with Subaru of Rochester. Everyone was kind, professional, punctual, and fair throughout the entire process. Jordan, the salesman, was extremely helpful and made the buying experience easy and comfortable. Jeremiah, the accountant, was also great to work with and made the paperwork straightforward and hassle-free. It’s refreshing to deal with a dealership that treats its customers with respect and doesn’t make you feel pressured. I really appreciate the way I was treated and would definitely recommend Subaru of Rochester to anyone looking for a vehicle. Jordan and Jeremiah both deserve recognition for making this such a positive experience! Thank you again guys!
Posted on Google by Robert Corleone
Amazing customer service from start to finish. Our salesman Gaborik was awesome.
Posted on Google by Alan Anderson
★★★★★ I had a great experience purchasing my car from Ian Bergstrom at GMC Rochester. Ian was professional, knowledgeable, patient, and genuinely made the entire process feel easy and stress-free. He took the time to answer all of my questions without ever making me feel pressured, which I really appreciated. After a pretty stressful car situation, Ian helped turn things around and got me into a vehicle I’m really happy with. He clearly knows his stuff—and somehow managed to make buying a car almost enjoyable, which I’m pretty sure should be listed as a special skill on his résumé. I would absolutely recommend Ian to anyone looking for a vehicle. Great guy, great service, and a great experience from start to finish. Thank you, Ian!
Posted on Google by Tirzah Lemire
We have been Subaru customers for a long time and recently purchased a new vehicle. The process went pretty smoothly. We especially enjoyed working with Olivia in Sales. She is very personable, knowledgeable and enthusiastic. We could tell she enjoys doing her job!
Posted on Google by Mary Smisek
Great experience got me in on time. Great people!
Posted on Google by Robert Baarsch
Ian was great. Very kind and knowledgeable. Made it an easy process. Thank you!
Posted on Google by Ben Labathe
I couldn’t recommend this dealership more. We worked with Isaih, who is hands down the best salesperson I’ve ever dealt with—professional, knowledgeable, hilarious, and an incredible communicator. Before our test drive, he pulled the car up, opened every door, and walked us through the features step-by-step. The team at Subaru of Rochester genuinely cares about your experience and works hard to help you find a car that fits your specific needs and budget. Unlike the rushed Honda buying experience across town—where I literally spent today peeling their dealer badge off my car—Subaru actually lets you take your time. Having bought multiple cars in Rochester, Subaru is in a league of its own. For first time Subaru owners, we couldn’t be more happy. Highly recommend!
Posted on Google by Travis Miller
Good experience buying a car at Nissan of Rochester (Jesse helped us).I appreciated that they were not pushy.
Posted on Google by Teresa Fox
Isaih Handy was fantastic with everything leading up to final pick-up date. Would definitely do business with him again.
Posted on Google by Amanda Kammrad
It was easy to book an appointment. We were able to go through different settings and preferences on a new vehicle we had purchased. Amy was very helpful and knowledgeable which helped me get more comfortable with the vehicle.
Posted on Google by Steve Franks
The staff there is wonderful! They let us do test drives and gave us a chance to make the best decision. We love our 2026 Nissan Pathfinder!! Thank you!
Posted on Google by Judy Eidness
Great service as usual, when I bought in my 2025 Buick Encore GX for 15,000 mile routine maintenance service. Zach Wallway was thorough and patient went over all the recommended service components.
Posted on Google by Joseph Yao
My husband and I recently bought the 2026 Crosstrek Hybrid from this Subaru dealership. From the beginning to the end, it was a very positive experience. We had done some research on the car model we were interested in and we dropped by the dealership to see if we could do test drive. Emily was so helpful and did not make us feel pressured during the process. We are so happy with our purchase and with the customer service. Everyone was so friendly!
Posted on Google by Hannah Valencia
It was a wonderful experience. Had shopped the. Internet for vehicles and pricing. Needed to physically see the different models and trim packages. We live in Red Wing and Rochester was closer. The plan was to visit different dealerships and shop. The staff and salespeople at Penz were very friendly. Not pushy. Very accommodating as we looked and test drove 4-6 vehicles. Our salesman ,Gbaorik,was very helpful. If he didn't have the answers,he sought it out quickly. He made it our experience and did a great job. The financing is a whole nother part to the buy. But, Ally,was very professional, not pushy and ww talked through what we wanted for plans and she had good feedback without making us feel uncomfortable if I said "No thanks."i It takes time to buy that car you want,but we finalized and walked out feeling good about the whole experience. It's been awhile since we did a vehicle purchase,especially new. But,they were excellent.
Posted on Google by Jim Kirk
Excellent experience! I have told all of my friends. The customer service tops all. It's immaculate inside and they serve coffee, etc A very nice touch. They support the community in multiple facets. They are very generous to support other great causes. I am in love with my car. I hadn't originally planned on buying a Subaru but I am sold on this whole situation. And they follow up with everything. If you need a vehicle this is the place to go. Hands down. Their theme is "LOVE" and this is evident. Christianity is part of their life and it shows. Praise God for that! Vickie Gross
Posted on Google by Vickie Gross
Fast and friendly service
Posted on Google by Steve Durst
Good experience buying from GMC of Rochester last week. Vehicle was as expected and the guys and gal were real easy to converse with. They make you feel comfortable and it was a nice easy process. Would recommend 👌
Posted on Google by Jonathan Shelton
Great staff!! Super kind and helpful! Best dealership I’ve ever worked with in my whole life!
Posted on Google by Lori Lee
All staff very helpful and friendly. Made the deal go fast and easy!
Posted on Google by Alex Opatz
Great experience.
Posted on Google by Brenda Bangs
they stayed open late for me to drive from Rochester, did everything they could for me to have a lower payment! I am very pleased and happy with my purchase. 10/10 would absolutely recommend. thank you to Willie & Anllelica!
Posted on Google by fiona andrews
Best deal quickly and great service. The way I like to buy a vehicle!
Posted on Google by Max Lindahl
No stress, friendly buying experience. Thank you Jesse, Sam & Austin
Posted on Google by Lee Fuhrmeister
Good experience, accommodating staff. Would recommend.
Posted on Google by Brandon Sykes
Jacob was a great man
Posted on Google by jim herold
The sales person was phenomenal!!
Posted on Google by Rick Polzer
Salesman was great sales manager was great. Finace was too pushy for my liking with the add ons but got a nice car with a good rate.
Posted on Google by Corinne
Great experience!
Posted on Google by Mark Opatz
Brandon was very professional, polite, and knowledgeable. Going into car dealerships is often overwhelming because of overbearing salesmen but that was not the case with Brandon. Calm, cool, and collected. Go buy a car from Brandon. A+
Posted on Google by Skyler McCollam
Jesse was great to work with. Super responsive and helpful. Made the whole process seemless.
Posted on Google by ray krahn
I returned to Subaru of Rochester for a second car purchase. My experience went very smoothly and professional. I would recommend Subaru of Rochester to anyone. I also returned to work with a professional sales man, Alex P. Great experience. My experience on March 31st with Trevor and the Service Department was wonderful. I could not have asked for a better experience. Keep up the good work. I gave told many Mankato people what a wonderful job your dealership and service department do.. Now on my third Outback from Rochester Subaru. Great experience. My salesman, Collin was wonderful and Jake the GM was very friendly and professional. Another great experience and will continue to tell people to travel to Rochester from Mankato. Thanks.
Posted on Google by Mary Mastin
I always had a great experience with Subaru Rochester.
Posted on Google by Simone Louprasong
Everyone is very friendly and aim to please.
Posted on Google by Barbara Maplethorpe
Very easy to deal with
Posted on Google by Donna Buttera
Jesse was awesome with me. He took good care of me. I was able to get the vehicle I wanted at a good price.
Posted on Google by Cheryl Hoppe
Esod was really great! Very friendly, very knowledgable , very infomative.
Posted on Google by Julie Bicknese
People at Subaru are always great. If you are purchasing a new automobile, I’m not sure how important customer service is to you vs having a great car. At Subaru the cars are great and the customer service is great.
Posted on Google by Harry Todd
Willie was super helpful and helped us find exactly what we were looking for. Everyone we encountered in the store was very professional and kind.
Posted on Google by Kelly Peterson
Everyone was so nice and helpful.
Posted on Google by Lindsey Smith
It was easy to book an appointment online. I was welcomed in to the garage on time. They did a thorough assessment of my car as well as the maintenance that I had asked for. The carwash was down. They gave me a complete readout of all the systems within in my car and their status. Very satisfied.
Posted on Google by Steve Franks
Everyone that I dealt with was very helpful. I want to thank Amanda, Jesse and Derek and anyone else that helped me out with my Seltos. Derek helped reduce my loan, Amanda was very informative and Jesse made the test drive and buying experience seamless. Thank you to the whole crew!
Posted on Google by Poetic Ill
I feel the sales and financing team at Subaru of Rochester took care of me very well. They kept me informed of the stock, and found me a 2026 Outback Limited (CPO with only 2,500 mi) I live 1 1/2 hours away, so they had it delivered to my house, and picked up my car for trade in. I've never had that option before. The convenience was great, but the down side was no one was there to explain the forms I had to fill out at the time of delivery, and so I had to do some calling. The biggest thing I didn't like was before I came to the dealership I asked them if I was to buy a car there, could I take it to any other dealership for warrenty service. They confirmed absolutely! When it came down to it, when I got on location, they clarified, I could go anywhere, but I would have to pay $100 deductible to go elsewhere for servicing.. I felt that was a "bait & switch", In the end, I used that as leverage on my deal and got that waived for the future. Hopefully there will be no "catches" to that when the event when it arrives.
Posted on Google by Angela Capistrant
Subaru of Rochester is truly a wonderful dealership!!! The staff is top notch and professional, Olivia got me into a fantastic 2021 outback that we were talking about over the weekend- said I couldn’t make it until Monday morning and was told it be cleaned and gased up for me to take for a test drive and sure enough Monday morning it was ready for me. I’ll be coming back to Subaru of Rochester for all my future vehicle needs.
Posted on Google by Brandon Wagner
we live in twins, but this store is located north of Rochester far away from us, offers good service, and has transparent pricing, Sales Consultant Collins Kiyaga help us too many, thank you.
Posted on Google by yu lan
Every time I get service done at this location the bar is set a little higher. Zoey is amazing and helped us navigate what was most important for regular service on our high mileage car. With money being tight these days, it is a relief to come to a business that isn’t trying to squeeze more money out of you. They work more as a trusted partner. We live 9 hours away and alway make sure we get our service done here when we are in town.
Posted on Google by Travis Andersen
Great service. They go above and beyond
Posted on Google by Terry Schroeder
Received service the very next day (no delay in getting an appointment). My problem was promptly fixed. Excellent customer service!
Posted on Google by Brent Spencer
Quick and helpful. It feels like they aren't trying to take advantage of you, which is great. The employees aren't paid on commission, so they are genuinely trying to help you find the best deal possible.
Posted on Google by Colton Garity
My car is 18 years old. Every time I come in for an oil change I don't need an estimate for everything it might need.
Posted on Google by Renee Smith
Esad was great to work with. He was no pressure which actually made the experience quite nice. He communicated well throughout the entire time and was very patient with me
Posted on Google by Lori Buchholtz
Given that we were out from out of state and suddenly had a vehicle that could no longer be driven safely and repairs would have been outrageous, everyone we dealt with was very helpful and help make a rotten day much better and much easier to deal with.
Posted on Google by Lori Tabbert
Had an amazing experience with Penz! Brenen my salesman did great, super helpful. Super informative. Would definitely recommend the team for any car purchase.
Posted on Google by Jeremy Brake
This is my 3rd Subaru Outback Wilderness and all from this dealership! Every concern I had was taken care of. Excellent customer service and care!
Posted on Google by Rose
Jacob was lit!
Posted on Google by Julia Walters
Great experience, great car, great people.
Posted on Google by Alexander Vaillancourt
I recently purchased a 2026 GMC Sierra Denali from Penz GMC of Rochester and the entire experience was excellent from start to finish. Bennett (Sales) was fantastic to work with. She was knowledgeable about the trucks features and never once made me feel pressured. When she didn't know an answer she didn't try to guess and simply went and asked the manager. Scott (Manager) did an outstanding job walking me through every line item on the proposal, including the trade in, and was patient with my questions until I felt comfortable. It was clear to me that Scott has experience, knowledge, and most importantly patience with the customer experience. Derek (Finance) is extremely knowledgeable and, at my request, moved quickly through thr paperwork but was still able to explain each step so that I understood what I was signing. I felt like I got a fair price on the new truck and trade in which was slightly favorable compared to other local dealerships that quoted me in the previous week. Its clear this team works well together and made this big purchase feel easy and fun rather than stressful.
Posted on Google by Mike Stenberg
Outstanding Experience with Subaru Rochester Good day! I hope everyone at Subaru Rochester is doing well. Purchasing my new Subaru was a truly exciting and memorable milestone, and I would like to express my sincere gratitude for the exceptional experience I received throughout the process. One of the primary reasons I chose Subaru once again is the remarkable reliability I have experienced with my 2010 Subaru Outback, affectionately known as "Gazzini." Over the years, Gazzini has been much more than just a vehicle; she has been a trusted companion through countless journeys, important life events, and cherished memories. Even after all these years, she continues to demonstrate the quality, durability, and dependability that Subaru is known for. The longevity and unwavering performance of my Outback played a significant role in my decision to remain part of the Subaru family. I would also like to extend my heartfelt appreciation to Esad Mujic for the exceptional customer service he provided. From the moment I arrived, Esad treated me with patience, professionalism, kindness, and genuine care. He took the time to answer all of my questions, explain every step of the purchasing process, and ensure that I felt comfortable and valued as a customer. What impressed me most was that Esad went above and beyond by taking the time to thoroughly orient me to the vehicle's features and functions. His willingness to personally walk me through the operation of my new Subaru and ensure that I understood its technology, safety features, and capabilities exemplified what I consider outstanding customer service. His dedication to making sure I felt confident and well-informed before driving away reflected a genuine commitment to customer satisfaction and excellence. Because of the exceptional service Esad provided, I would confidently and enthusiastically recommend both Esad Mujic and Subaru Rochester to my friends, family, and anyone considering purchasing a vehicle. Team members like him help build lasting trust and loyalty, and they truly represent the values and reputation of the Subaru brand. I would also like to express my sincere gratitude to the Manager of Esad Mujic for his assistance and attention regarding the work performed on my beloved 2010 Subaru Outback, "Gazzini." I do appreciate the call and commitment to customer satisfaction were greatly appreciated and did not go unnoticed. Thank you to everyone at Subaru Rochester for your time, professionalism, and outstanding service. I am deeply grateful for the positive experiences I have had over the years with both Subaru and Subaru Rochester. It is reassuring to know there are still organizations that genuinely value their customers and stand behind the quality of their products and service. With heartfelt appreciation and respect, thank you for helping make this special milestone such a positive, enjoyable, and memorable experience. — Noel F. Ancheta
Posted on Google by Nowee Ancheta
Highly recommend buying here. Good selection of vehicles and a great staff to work with.
Posted on Google by Andy Byrne
Great service experience
Posted on Google by Paul Van Tassel
I worked with Austin and although it took months to get the truck finally delivered he was always willing to find out what he could on the process whenever I called and asked ( I live 4 1/2 hours away from dealership) He had everything ready when I went to pick it up, Lloyd was also very helpful with all the paperwork. Great experience and great dealership.
Posted on Google by Jeff Bauer
Sales and finance worked hard for me.
Posted on Google by Josh Dowell
Nice and kind staffs!
Posted on Google by Tx Nk
Good service, friendly and helpful
Posted on Google by Karen Schramm
I found the car I wanted on Cargurus and it was located at Subaru of Rochester in MN. I did everything by text. They worked with me over a couple of days to get the deal I wanted done. The salesman, Gaborik, was helpful in sending a video of the car and pointing out a bonus that hadn't been noted. I had wanted the car delivered to me, but was told they could only deliver 45 miles from the dealership. I luckily have an amazing friend that drove me the 3 + hours it took to get there. Walk through of the tech and car was pretty thorough and, all in all, was a good experience.
Posted on Google by Jamie Lynn
Great service, friendly and knowledgeable.
Posted on Google by Armando Magallon
All work done quickly while I waited.
Posted on Google by Lee Christianson
Our second vehicle purchased from Subaru of Rochester. Smooth experience the whole way through. Very comfortable atmosphere. Esad and the sales team were all very knowledgeable and did not pressure us in any way. We found the prices and warranty options were better than purchasing a Subaru from other dealerships we visited in the area.
Posted on Google by Anna Mae
Excellent customer service! We highly recommend Rochester Subaru!
Posted on Google by Jonalee Buckel, MS LA & SS Teacher
Service Advisor was very friendly. Waiting area was very nice with a great selection of snacks.
Posted on Google by John Evans
Excellent customer service! We highly recommend Rochester Subaru!
Posted on Google by Jonalee Buckel, MS LA & SS Teacher
Everyone was so pleasant & helpful.
Posted on Google by Deb Wooner
I had a great experience with this dealership! Collins was friendly and patient and didn’t rush us on our decision. I’m thankful for his help!
Posted on Google by lys
I was a first time car buyer and they made the process amazing and easy! I never felt pressured to make a purchase and they were more than willing to talk me thru everything - even if it was more than once. Highly recommend Subaru of Rochester and Olivia!
Posted on Google by Tessa Smith
We purchased a 2026 Outback from this dealership. The entire experience was pleasant, with no pressure tactics by anyone. It really felt like we were right at home. Every aspect of the purchase was pleasant and professional. A big shout out to Olivia. She patiently answered all our questions and made the whole experience enjoyable. Highly recommend this dealer to all people looking for a new or used car. DeeJay and Sandy
Posted on Google by DeeJay Oblander
Convenient appointment Friendly service rep Helpful to have a lift to home and back to dealership
Posted on Google by Jeri Sehl
I had an outstanding experience purchasing my new truck from GMC of Rochester this past week! Welcoming, professional, and focused on making the process as easy and enjoyable as possible. I've purchased a dozen new cars in the past 25 years and I've never felt better driving a new vehicle off a lot. There was never any pressure, and everyone took the time to answer my questions, explain the different options, and make sure I felt completely comfortable with my decision. The communication was excellent, the process was efficient, and everything was handled exactly as promised. I could not be more pleased with my purchase or the experience. I would highly recommend GMC of Rochester to anyone looking for a new or used vehicle. They have earned my trust and my future business. Five stars all the way!
Posted on Google by Scott Iverson
The Subaru staff are very friendly and helpful. I did not hesitate to ask questions or express my opinions on cars or features, and they (Jordan, Emily, and managers) patiently answered all my questions.
Posted on Google by Mark Samson
For the second time, finding the perfect car was a breeze with this dealership. A special thanks to ESAD Mujic for being incredibly helpful and accommodating with all my requests. The customer service was superb, and the friendly atmosphere made the entire experience even more enjoyable. Highly recommended! #2026 Subaru Forester Wilderness
Posted on Google by Genesis Calibuso
Was searching for a reasonably priced used car for one of my kids. I found one on their website. Reached out to see if it was still on the lot and made an appt. When I got there, the csr was clean and ready for a test drive. Cant believe the great deal we got! Everything went smoothly and quick. Ill definitely be back when im ready for my own new car! Thank you to all the guys there!
Posted on Google by Jennifer
My original review from two years ago was overwritten, so I’m sharing this updated review based on my most recent experience with the dealership. For the second time, finding the perfect car was a breeze with this dealership. A special thanks to ESAD Mujic for being incredibly helpful and accommodating with all my requests. The customer service was superb, and the friendly atmosphere made the entire experience even more enjoyable. Highly recommended! #2026 Subaru Forester Wilderness
Posted on Google by Genesis Calibuso
Penz dealership made our car buying experience smooth and worry free. Our salesperson (Brenen Madison) was a real pleasure to work with. He went above & beyond to make us feel comfortable & answered all our questions. Love our new Subaru Crosstrek Sport.
Posted on Google by Henry Hodgson
Working with Jesse and Austin was a breeze. Both took their time explaining things as the appointment progressed and answered any questions I had. Great customer service all around!
Posted on Google by Megan Albien
We purchased a 2014 Toyota Camry from Subaru of Rochester on 7/10/2026. We worked with Jordon Herndon who was friendly, efficient and knowledgeable. The dealership is clean, inviting and has a strong well deserved positive reputation in Rochester, MN.
Posted on Google by Vicki Snyder
It was a very difficult situation and everyone there was si helpful, caring, and did everything they could to help me!! I appreciate each and every person that made the situation better
Posted on Google by Donnette Goldsmith
Timely and quality service done as expected!
Posted on Google by Teddy Bauer
Chevrolet of Spring Valley Has been and will continue to be my Number 1 Choice. I have always chosen the Penz Auto Group for all my Current and Future Needs. I will always recommend Chevrolet of Spring Valley to everyone I know. Id just wish the same person from Chevrolet of Spring Valley Could help me weather I choose to ever buy from a different lot in the Group. Keep Up the Great! Service Chevrolet Of Spring Valley! 10+ Rating! Isaac and Adrian Thank You for Everything! Appreciated the Great Service! Love The New Ride!
Posted on Google by Amber Schutte
We received a fair deal. Elliot was very helpful.
Posted on Google by Jim Heining
Adrian was great to work with. He was patient, kind, and listened to what I what I was looking for. Angellica worked hard to get me a great payment. Issac was great and nice!! Highly recommend buying a vehicle from here
Posted on Google by Alicia Leal
I was very pleased with how friendly the staff was. Elliott is wonderful. I was disappointed that this Subaru didn’t come with weather tech floor liners in the passenger compartment as my previous two Outback’s had come with them.
Posted on Google by Diane Frommes
Good experience! No pressure very helpful . Would highly recommend Bennett for assistance looking for a new vehicle. Financing guy was also very helpful.
Posted on Google by Tammy Larson
This is my fourth car with Nissan! It’s always a pleasure working with them. I worked with Jesse and Derek, both were great! Derek is hilarious and makes the tedious paperwork a fun time!
Posted on Google by Zaxten Anderson
Very good experience. Our 5th Subaru from Penz Auto, so they must be doing something right.
Posted on Google by Stephen Pittelko
I’ve always endured great experiences working with Tim in the service department. He’s knowledgeable, professional, and communicates clearly throughout the entire process. What I appreciate most is how easy he makes everything. Whether it’s routine maintenance or repairs, he keeps me informed and gives the extra effort to provide excellent customer service. On more than one occasion, he has arranged to pick up my vehicle and return it when the work was completed, which saved me time and made the entire process incredibly convenient. It’s rare to find someone who genuinely cares about his customers and takes pride in what he does. If you’re looking for a service advisor who is honest, dependable, and willing to go the extra mile, I highly recommend Tim.
Posted on Google by Mal Elisabeth
Choosing a car and filling out all the paperwork is a lengthy process and Subaru of Rochester did their best to provide water, snacks, a place for our child to play, and anything to make the process go as efficiently as possible. Collins was particularly excellent, he is very professional while being very pleasant as well. I would say affable. This was our third time purchasing a vehicle here, and all three times went rather well, and importantly when things didn't go perfectly, they did well to recover, and being good at that is an important skill they put to great use. Great all around experience, would buy again.
Posted on Google by Joseph Pigott
Malik was a friendly, low pressure associate. His approach helped sell me on the truck.
Posted on Google by Hal Houghton
Excellent customer service. I will return.
Posted on Google by Amy Rice
Branden Tucker was very knowledgeable and easy to work with. The process was a pleasant experience and I would recommend him if you're ready to purchase a vehicle.
Posted on Google by Jacquelyn Kenyon
The sales people were friendly and helpful finding the best deal that suit my needs. The prices were reasonable and straight forward.
Posted on Google by Craig Billings
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