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Jon went above and beyond to help me find the right car for my needs around the clock :) great salesman!! Definitely check this place out for your next purchase!
Great salesman
Very good service, friendly staff, and very clean dealership
They are great at keeping you updated on their progress on the vehicle. Staff reaches out promptly and are friendly and not high pressure Thanks
She was very informative on being able to give me the accurate information that I needed for getting my car repaired after having an oil change
very easy and respectful process. No pressure, provided honest information. Thank You
They always do a very thorough job! Great customer service, helpful and A++ thorough out.
Great people to work with. KARL went Above and beyond to help someone in need. Good people who will take care of you.
Great experience. Easy to work with
Great service. Clean waiting area.
What a great location and staff. I was traveling when the thermostat went out in my car. I made a stop into this dealership and they immediately were able to assist me. They truly went above and beyond. I asked them to perform a diagnostic to ensure I get home safely and some issues were discovered. Nothing critical, but the service I received here makes me want to come back for the remainder of the repairs. That's how excellent this location served my needs and in a pinch.
Service was fast and friendly, very good!!!
Fantastic!!!, unlike other dealerships. The staff is always amazing. We love their commercials. The owner Todd really goes out of his way with service to the consumer. They actually dropped of a car at our house for us to try to a day. Truly amazing.
This service department again is molding into a great group. Led by Tegin and Kevin they reload and regroup without missing a beat. Angela is very very good. No concerns keeping all three Nissan here for their care.
Went well.
Ian B. was amazing! He was extremely helpful and patient. We had a great experience. I would highly recommend Ian!
Great service!!
As usual, my experience with GMC of Rochester was great! Service was timely, and waiting for the vehicle was pleasant.
We were attending Mayo Clinic appointments in Rochester MN. My 2022 Subaru Accent had issues and needed a coil replaced. Lauren in the service department was AMAZING!! She knew we had an upcoming appointment so she was in constant communication with the mechanic. As soon as she realized we would have trouble making the appointment time, she loaned us a car. They ended up keeping the car overnight waiting on parts, but she and the wonderful mechanic made sure they got us on our way first thing the next morning so we could begin our drive back to Rapid City South Dakota. Wonderful business and caring team members. I would recommend them to anyone.
Great service. They go above and beyond
What a wonderful experience buying my Yukon. Jon took the time to explain everything step by step and make the process smooth. I would highly recommend Jon and the team at GMC
Brenen was amazing with helping me with the purchase of my new Jeep. He helped me with financing and made the process fast and easy. Plus, when I picked up my Jeep, there was a puppy adoption event and a free taco truck! Who doesn’t love Jeeps, puppies & tacos?!
These guys went above and beyond to make my experience great! They worked to make sure I got everything I wanted and more. I recommend anyone that is in the market for a new vehicle to them. It was well worth my 2 hour drive there!! Thank you so much Makenna for all your hard work!
I had a great experience with Sue and Ben. They were friendly , knowledgeable and kept me informed throughout the whole appointment. I highly recommend them.
Great sales people with great attitudes! Thank you for helping me get into a vehicle that I love! Shout out to Luis Velez for being a super help.
The experience was positive. Very nice salesman and the financial person was also very helpful.
I recently had my vehicle serviced at GMC of Rochester. The staff were very attentive throughout the process. They were also able to accommodate a last minute tire inspection/ repair. I would recommend their service department, and body shop, for their great service.
Technician was very nice found an issue that the vin was recorded wrong in the system and manually corrected the issue. Update: They completed my maintenance in record time!
Always a great experience with the Service Department. Tegin was knowledgeable and good to work with. I have had my Frontier serviced at Nissan of Rochester since 2019 and it currently has 131,000 miles and still running strong! Highly recommend this facility!!
Jon was amazing! The whole team was wonderful! I'm so happy with my new car. It was a real pleasure to work with the whole team. Thank you so much.
The deal started over the phone the night before with Jon to get things in motion and the day of purchase was smooth and effortless. The sale wasn’t pushy and was informative when I had questions. Thank you!!
Sue checked me in and was very kind. I went in to get a bracket installed and was able to also have vehicle checked for no extra charge. Easy and efficient process.
Shemar was respectful, patient and knowledgeable. He explained everything very well. I highly recommend him and the shop.
My wife and I recently purchased a vehicle at Subaru Rochester. It was the most amazing experience in dealing with the sales team. We have never received such personal service and assistance in all of our vehicle purchases. A big shout out to Emma, Jake, and Caleb for an outstanding “above and beyond “ purchasing experience. We would highly recommend this team for any future purchases
Esad helped me with my first purchase back in 2019. He also helped me with the purchase of my Ascent a couple of days ago. Esad is wonderful to work with I highly recommend.
SERVICE DEPARTMENT REVIEW: I worked with Ben Markowski to resolve a issue regarding my vehicle's software, and am not the most car savvy customer. However, Ben understood my concern and resolved my issue promptly. He is very easy to work with, and I look forward to working with the Service Department again at GMC of Rochester!
Rob sold me the best car at the very best price. I'm still trying to figure out all of its capabilities, but Rob did a really helpful thing by splitting our test drive where he drove first, showing me how to use the car, followed by parking at a nearby gas station and swapping seats so I could more comfortably try out the car. THANKS ROB, YOU GOT A CUSTOMER FOR LIFE. SERVICE REVIEW: October 10th, 2025: Ben Markowski is so great to work with! I had some software concerns with my vehicle, and am not super car savvy. Luckily, Ben understood my concerns easily and went above and beyond to resolve it. He kept me informed throughout the process, and was incredibly kind and understanding. I look forward to working with Ben and the Service Department again!
Every time I come to the service department, they’re always quick and on time everyone is very friendly smile on their faces and always willing to help the operation They have here is by far The best experience I’ve ever had at a dealership, communication is always on point and they always have a loaner for me which being a family man it helps out tremendously the last couple times I’ve dealt with Lauren she’s been amazing. Me and my wife truly appreciate your professionalism. If I can give more stars I would.
Fast, friendly, and informative
Excellent customer service!!!
Remi and the team at GMC did an amazing job from start to finish
Benjamin did a great job. Always a pleasant experience working with him.
Happy with new Subaru I bought at Subaru of Rochester MN.
Thank you so much for giving excellent customer care , nice team = nice car
They were done with my vehicle in good time, communicated the problems areas, took the time to fix the issues I decided to have fixed, and washed my Outback as well.
Our 2018 Subaru Outback Radio touch screen started to separate in between the layers, so that the radio would not work and start to scan at random. The people at Rochester Subaru diagnosed the problem quickly, made arrangements to get a replacement radio and exceeded our expectations. If you want good, quality service where they really hear what you are saying, then thus is the place to come.
Good service
GMC provided excellent and prompt service. Sue in the service department is great-friendly, helpful, and professional.
He is great to work with
Everyone at GMC of Rochester was amazing. From Ian to Scott they had us out with our new vehicle in less than 2 hours. They gave us a fair deal on our trade in and we got a great deal on our new vehicle. I would definitely go back and I would definitely recommend GMC of Rochester. Thank you all for everything.
GMC always has great aervice and the team is great
My partner just bought a Forester that had a few minor things it needed, so I brought it to the service dept here. Car had a rattle in the interior that was driving her nuts and we wanted a CVT drain and fill. Lauren was my service advisor and did a great job with keeping me informed with what was going on. Perfect amount of communication. Not too much not too little and answered my questions quickly. Sorry I accidently tried to steal the loaner keys that was my bad lol. Zach was the tech and props to him for finding the rattle. A lot of times these things are impossible to track down. It was such a light rattle I wasn't sure if they would be able to get it, but Zack came through. Mack (the car owner) is so relived it's gone you made her month. Like really, you have no idea how happy this woman is now that it's gone. Love the service videos they made with the inspection and showing where the rattle was. Made us feel like we got a good value for the money. I would have never gotten that dash back together without snapping trim piece clips. I also would have never guessed the dash was taken apart without he video, as it was put back together perfectly. They gave me a loaner with like 16 miles on it. I was a little nervous to drive a car that new lol, but I settled in nicely. Made for a very comfortable drive home. Glad I didn't peg a deer with it. If we ever need a bigger vehicle I will defiantly be looking at Accents and that incredible moon roof. I'm long winded sorry, but to warp this up, we feel a lot better about the new (to us) vehicle in the garage thanks to the work by Lauren and Zack. If either of you are reading this, thank you for taking care of us. We may not have bought here, but it's nice to know we'll be taken care of by professionals like y'all in the future. I'll be keeping an eye on the tie rods for now and make sure they aren't getting loose. Thanks again, Travis and Mackenzie Goraczkowski.
Wonderful service department. Staff kept us up-to-date on each step of the process. Everone : cordial and very professional. Trevor clearly “walked through” the report card and thoroughly reviewed the Sservice document. Thank you, Ed Creagan.
Communication and the way to select what recommendations I wanted to move forward with made it Super easy and convenient.
Very friendly and high quality work. Very happy with the job! Dong
They are totally upfront with all possible costs before the service. Sue called me with all updates to be sure I wanted to proceed with the repairs. Ala in all they are great to work with.
Great shuttle ride this morning! Got to work early after dropping off my favorite car for service.
Great working with Esad and his team at Subaru of Rochester. I would recommend.
Great dealer to deal with. Very attentive to my questions and needs. David and Merlyn went out of their way to take care of us. Highly recommend them.
The best car buying experience Ive ever had. Made a deal over the phone with Skyler. Drove 11 hrs to close the deal. Everything went smooth as butter when I got there. Props to Makenna the salesperson. The hardest part was driving home but I enjoyed it. Thanks again Skyler/Makenna and company.
I was looking to consider to lease a new SUV , I was able to connect electronically, schedule with a sales person, and establish a relationship before I even arrived at the dealership. I was pleased with the welcoming atmosphere and knowledge of various vehicle options. In addition the sales and finance staff collaborated to ensure I had a deal that worked for me, and them. I have owned a Nissan, after this experience, will gladly continue as a satisfied customer, and will recommend to others without hesitation! I will recommend our sales(Tyra) , and finance associate (Adam) whole heartedly.
The service and salesman was fantastic! Thank you Al Boysen for making the experience of buying a new vehicle from you enjoyable and easy. You worked hard to locate the car I was looking for. Thank you!
They did a good job getting my vehicles on the road. It’s always nice when they’re working on it, upgrade me how they’re doing. Nice to know if they got the parts
Wonderful experience at Subaru in Rochester! All staff was very knowledgable and friendly. Subaru is the best bang for your buck!! Highly recommend sales person Jordan.
The experience at Nissan have always been great everyone is so helpful and friendly. Tegin was friendly, she was knowledgeable and she lets us know of delays when our parts didn't get delivered as planned. We were informed and updated throughout the whole process. Thank you, Katie!
Sue was excellent. Very professional. Oil change and Tire Rotation completed in the timeframe promised. Highly recommend!
Our Outback needed a battery inspection and eventual replacement. Lauren and Angie were SPECTACULAR in helping me understand the situation and walking me through what was being done (and why) while I waited in the lounge. They made the waiting process so much more comfortable. Part of the joy of owning a Subaru is the excellent service at their dealerships, and this location is no exception. Thanks again!
LOVING my new Subaru Forester! The Rochester Subaru dealership was wonderful to buy a car from as far as their knowledgable sales staff, inventory of cars, & follow-up with new buyers! Check them out- I highly recommend them!!
9:15 apt Oil change/tire rotation and 2 TMS out. This took all day but did get the vehicle back before 4 pm. Excellent communication by Benjamin.
I just want to take a moment to recognize the outstanding service I received from Sue on the GMC staff.
The best service and communication!
We purchased a new 2025 Subaru Ascent. Subaru offered a deal we found attractive and found the exact vehicle I wanted for color, interior and features. We also are very pleased with both their sales and service areas. Hats off to Caleb, Esad and Alex for assistance with our purchase! We appreciate you!
Nice people from sales to finance
I was stranded at a medical clinic waiting for my son to give me a jump to start my car. I called Shamar at GMC and asked if it was safe to drive once the car was started as there were multiple things flashing. He told me not to worry and to drive to the dealership without a problem. He took care of me when I got to the dealership. It wasn’t long and I was back on the rode. Thanks to Shamar for calming my fears.
They took very good care of us, kept us informed and did the work as quickly as possible.
Brian was fantastic! Thank you for the smooth ride and good conversation :)
Tegin was very pleasant and professional. Took time to walk thru all of suggested services that was done during inspection, had breakdowns of prices for all suggested services also. Would highly recommend to anyone will be definitely going back. Thank you very much
Very happy with the service from sales representative Branden and the broader GMC team. They focus on understanding your needs first, not necessarily trying to sell you anything in particular. They are very transparent, honest, and show they care. This immediately showed me they are a party who you can trust. They want you to have a great experience and ultimately make the right decision with regards to purchasing a car. Also the service and follow-up after the initial agreement was great and they were able to deliver the car faster than expected. Very happy with my purchase and entire process; kudos to Branden and the GMC team for making that happen!
Branden was easy to work with and had direct answers for all our questions.
Excellent service, good communication, well coordinated with all Nissan needs. Truck washed and ready.
Responsive. Great service. Took care of all issues with one visit.
The person who took care of my car was amazing!!!
Great experience, fair pricing and negotiation. They work hard to make customers happy.
I recently purchased a used vehicle from Remi. She did a great job explaining the vehicle and answering questions and if she didn't know the answer she got the answer for me.
Prompt and courteous service. The mechanics here are top notch!
I felt the service on my car was accomplished in a timely manner. Also, the future recommendations for my vehicle were easy to understand. Customer service is great!
I worked with Jesse on finding a new vehicle after my 2020 Nissan Rogue was totaled! I drove home a 2026 Nissan Rogue that had everything I wanted. Jesse made it easy and navigated these purchasing process with me! Thank you Nissan of Rochester and Jesse F. :-)
Subaru has always been a wonderful dealership to work was with. I recently purchased my 3rd car through this dealership and Jordan in sales has kept me informed on getting the car I wanted. I've worked with Caleb, Jordan's manager, Alex in finance and Luis for any questions I may have. All seemed very experienced, cordial, and willing to spend as much time with me as I needed. Thank you to this Subaru team!
I am very happy with my Jeep compass. It was really nice working with Levi. He was very knowledgeable. I like your shop and the people there are very friendly and easy to work with. Thank you.
Angelina was awesome to work with today! Thank you for good service.
Polite and kept me updated so I could make informed decisions.
A great place to go for a service. And Subaru parts. Reasonable on price
Had a great experience trading in my old car and buying my new 2025 Impreza RS. Alex, Luis, Caleb, and Levi were all friendly, helpful, and made the whole process easy. Highly recommend!
Great experience purchasing a car from Rochester Subaru! The staff was excellent and had answers for all our questions. I recommend checking them out if you’re interested in a vehicle as Subaru are number 1 in safety!
I contacted the dealership about a used Ford they had just listed on the site. Ian Bergstrom was the salesman that was taking care of me. The truck was listed with a "coming soon" status and was still going through their inspection and maintenance routine, but Ian was able to give me all of the information I asked for very quickly. I didn't have to wait long for him to set me up with a time to check out the vehicle and go for a test drive, and I assume he put a priority status on the maintenance to make it available. After the test drive, I let him know that I hadn't been searching long and that the truck wasn't exactly what I was looking for. Ian was persistent, but in a no-pressure way that I hadn't experienced at a dealership before. After letting him know that I wasn't yet comfortable calling off the search just yet, I was informed that management approved the Penz lifetime powertrain warranty for me: something that this truck didn't meet the typical brand, mileage, or age requirements for. After thinking it over, I let him know that I still wanted to keep searching for a truck that checked all of my boxes. Ian asked for a list of things I wanted that were not met by this vehicle, and I was honest with him. I let him know what I wanted (within reason), and even an overall price that I was comfortable with. The next morning, he told me management approved those items which included an altered price. I purchased the truck and have been driving it for over three months now. I'm still happy with it, but more than that have been happy with the level of effort and support received from Penz. Not only was Ian great to work with, but the sales manager, admins, and financial employees have been great, too. This is the first time I've purchased from a dealership that I didn't feel pushed around or taken advantage of during and after the process. I went in very reserved, wary, and ready to leave as soon as I felt like somebody was trying to pull one over on me. It didn't take long to realize that was unnecessary. I'd again like to say how pleased I was, and remain, with the treatment I received and the conduct of the employees at the GMC location in Rochester. I do feel like they went above and beyond to make sure I left the lot happy with the transaction.
Esad was awesome. We’ve worked with him before. He’s helped us look at several vehicles and buy one before. I called Subaru and set up a test drive and then Esad called me back so that he could help me directly. The car was great and in great condition. It was clean which some other dealers in the area don’t seem to care too much about. They handled everything really smoothly and were super open to questions and feedback. An excellent experience, nicely handled by Esad. Would be happy to work with them again if I need another car.
Did great finding me the exact car I was looking for!
Excellent service. Friendly, and very helpful.
Tegin is amazing! Her communication through the whole process was outstanding. Definitely will be back, as long as Tegin is there!
McKenna and the whole sales team at Penz were very helpful. They were knowledgeable and reasonably priced. I felt very comfortable purchasing my vehicle here.
I was very satisfied with my experience of buying my Cadillac. Brandon did a fantastic job. Very professional and very personable. The only drawback was no spare tire and no extra key. That was the only disappointment I had. Brandon was awesome.
First time buying a car out of state, and they were amazing to work with! Eased all the concerns I had before I needed to drive the 3.5 hours to get there, and the friendliness of everyone on staff was amazing, it felt like I was with a group of folks I’ve know for years even though I just met them. And the free dog toys were a great way to get to my heart! If you’re looking for a great car, check these guys out!
Throughout the years I have dealt with many dealerships but Spring Valley Auto Group is hands down the best dealership I've ever worked with. I have never had such a patient group of people work with me, the staff was very kind, very informative and I love that they have all the information for the vehicles you're buying before you even purchase them and they make them accessible to you on their website. I worked with Willie and Ian and they were both incredible. Willie was so much fun to talk with, he is so down to earth and he really is someone who wants to supply his potential buyers with the best vehicle that fits them and he really works very hard to make sure that the vehicle you want is within your budget. Ian was also such a joy to work with. He was also very informative, very knowledgeable and my mother and I both really appreciate the way that Spring Valley does business and the way they do business with their clients. I have recommended several people to that dealerships since I purchase my car and I will continue to refer people to that dealership especially Willie and ian.
Elliot was great to work with as well as everyone I have been in contact with at Subaru of Rochester. I highly recommend!
Preston was an excellent sales person that has great customer service with no pressure. He helped us as much as he could. The service department has not called to do the “we owe” items to date.
Esad was great. Everything be committed to be did in a timely manner and ensured all of my needs were met. Not sure I would say I trust car sales people, but Esad and the team earned my trust. I will definitely be back.
I had a wonderful experience buying a car from Rochester Subaru. They were not aggressive and extremely knowledgable and professional. I've bought several cars over the years and this was by far the best experience I've ever had. Many thanks to Jacob & Devin for their amazing work!
Tim and his service team provide excellent service! Always on top of any service needs my truck has.
Exceptional Service and Ease of transaction i purchased a 2022 Forrester and its the best car I ever owned i highly recommend them.
Did the Trade up of my 2023 Outback Touring to the 2026 Outback Touring. Absolutely love the new design and was a seamless process and great interest rate.
Very professional
Wonderful experience from start to finish. Our sales representative, Matt H. was courteous and knowledgeable about the 2026 Outback. No pressure to buy. Test drive by my wife, sealed the deal. Worked out a fair deal and able to do the paperwork and take delivery of the car based on our schedule. I highly recommend Subaru of Rochester. Best buying experience I’ve ever had.
Tim is great to work with in the shop.
The entire experience with Nissan of Rochester was great! Jesse Flanagan did a great job sourcing the vehicle we were looking for, giving us a fair price for our trade, and making the transaction smooth.
Bought a new Outback and love it. Great staff, great experience all the way around! 10/10 and would recommend to anyone in the market for a new or used vehicle.
Elliott and Devin were fantastic to work with and were not high pressure sales people. They provided awnser to all my questions and found them easy to deal with. I would definitely work with this dealership again.
I began my search for a new car open to all makes and models. As I advanced with my search, I kept coming back to my service at Rochester Suburu with Isaiah. I was reminded I was looking for a car and not a future star employee..after a couple months, yes months of research, I decided on a Suburu and completed the process with a wonderful support staff. Devon went out of his way to accommodate my requests and Isaiah couldn't have been more accommodating. There was no pressure, only help, throughout the entire process.
Great dealership tp work with. Isaiah was very kind, knowledgeable, and helpful! Great experience!
Smart and efficient! Great place!!!
Bought a great pre-owned 2025 Chevrolet Tahoe from GMC of Rochester and had an awesome experience. We found several of their vehicles online and they were priced better than older models or comparable models with more miles. To top that the trade in process was super easy. We sent some pics of our trade and within 10 minutes we had a fantastic offer for our Jeep. Dan Mikaeo is the sales professional that we worked with. I would highly recommend Dan. He went above and beyond. He sent videos of the vehicles we were interested in, pointed out any issues that they had, and even purchased a tube of touch up paint at his own expense to fix a couple of scratches on a vehicle we were interested in prior to us arriving to the lot. He was pleasant, accommodating, and genuine. He gave us confidence in purchasing a vehicle site unseen. The sales and financing process was smooth. Austin Stoddard in finance was very knowledgeable, got us a great interest rate and sold us a fantastic warranty which will keep our vehicle on the road for a long time. We drove 600 miles round trip from Fargo, ND and the deal and service we received was worth every mile! We truly feel that we received the best deal that we could have gotten on our purchase and maximized the value of our trade. In short it was a no haggle process and we felt good about the transaction. GMC of Rochester will exceed your expectations!
I purchased a used VW Jetta form Rochester Subaru. The team was great to work with. There was no pressure to purchase, which I appreciated. It was more of a let us know. The process to purchase was simple and easy!
I had a really good experience
Tim is Very helpful!! Handled All my issues. Thank you Tim!!
Eli Young and Anllelica were so great to work with. Stayed late the day I purchased the vehicle and made sure I understood everything. After not having a car payment for 20 years they were able to ease my anxiety about buying. Isaac was easy to talk to at the dealership. Isaac (the manager) and Todd (the owner) have both reached out to make sure all was good with my new vehicle. Willie (another salesman) was helpful when we talked about floor mats and other vehicle features. I would highly recommend this dealership. Small town feel with big town specials.
We were on a road trip from Utah to Wisconsin when our Subaru started having issues starting. We called this dealership while driving since it was close to our route. They were so kind and were willing to get us an appointment same day. They had us in and repaired within an hour so we could finish the last 5 hours of our trip. We are so grateful!
Thankful for my brother Willie and Elliot for making my purchase as stressful as possible!!
Minimal waiting for shuttle. Friendly shuttle
Thank you for all of your help! Team at Chevrolet of Spring Valley did a great job!!
Tim Lecy in service was great to deal with . Seemed very nolagable and polite
Everyone was very friendly and helpful.
Brandon Tucker was great and entire process was seamless.
I have leased 5 Nissan's over the last 12+ years. I have always had great customer service. This time I had trouble. It took a while to get everything straightened out, but I was very fortunate to have Austin take over and help me. He was wonderful and I highly recommend him to any customer. He is on the ball and got things done! So, thank you Austin, for all your help! I greatly appreciate it!!!
I had a great experience at Rochester GMC. My interfaces with Bennett, Shawn, Jon, and Jason in the parts dept were all positive. They were courteous, answered questions, & were willing to work with me on timing for picking up the new GMC Sierra Denali Ultimate. Jason from the parts dept got a set of weather tech matts on order for me as well. Bennett and Shawn were good to work with on the test drives, on narrowing down the vehicle of choice, and negotiations for final purchase.
Named my car after Malik😮‍💨😮‍💨
My husband and I bought our Buick SUV from Willie yesterday, and the whole experience was honestly SO easy and fun! We are incredibly grateful for Willie, Anllelica, and Isaac for making the entire process such a great experience. Everyone was friendly, helpful, and made us feel comfortable from start to finish. We couldn’t have asked for a better experience! So if you’re looking for a new car, don’t be silly…BUY FROM WILLIE!
Had Tim Lecy as my service man, Jacob tech/ mechanic did awesome job of fixing my turbo and def issues, highly recommended Thanks guys
I had a great experience with Elliott from Subaru of Rochester! Even though I didn’t purchase a Subaru he still took the time and patience to go over items I was looking for and answer every question I had. The process from this dealership was so easy and painless. I have not had the best experience in the past from other car dealerships. At Subaru of Rochester I did not feel pressured, hassled or stressed about my vehicle purchase. My daughter even got a cool t-shirt from Elliott which she wears daily now! They were great!
Vary good
Love this place they made car buying easy again!
We had a great experience with Subaru of Rochester. The entire process was simple, smooth, and stress-free from start to finish. Jake and his team made sure the process was as easy and straightforward as possible. We really appreciate the excellent customer service and how effortless they made the leasing experience. Thank you for taking such great care of us. We're very happy with our experience and would highly recommend to others!
Tim was great! I had some concerns from work done somewhere else and he reassured me he would take good care of me. And he did that and then them some. I would 100% recommend anyone go there. And I got a car wash that I didn’t expect!
Adrian was very professional and made the process easy was out of there within a couple of hours
Friendly staff and was taken care of while I waited for my vehicle
I just bought a pickup from SV Chevrolet and I had the best car buying experience I’ve ever had. Adrian made the whole process easy and I never felt under duress. He was able to answer all my questions and was very great to work with. The same goes for Angelica in the finance office. Very pleased end to end.
Great
Great dealer to work with. We had a minor issue but they made it right too. I dealt with Malik who was very responsive and polite.
We had a good experience while buying a used car. We paid a fair price and were treated very well. Plenty of snacks available while you wait and a modern facility.
Had a great experience purchasing my new 2026 WRX limited. Shawn made the whole process from discussing prices to buying the car a very smooth process. Couldn't have found a better dealership
This is the 2nd car I've purchased at Subaru of Rochester. They've earned my loyalty with great service and staff. I worked with Matt to buy this one and he was exceptional--genuine, professional, knowledgeable and funny. I've never laughed so much when making a major purchase.
Great people and super easy to work with. We had an excellent experience.
Great people and easy to work with.
They changed the oil & rotated the tires. They kept me updated with things that needed to be done. So, I can schedule them at my convenience. It very nice to have a heads up with needs to keep my car running.
I had a great experience with Chevrolet of spring valley everyone was so nice and very flexible they worked with my scheduled stayed after hours when I was able to come in! Don’t have a single complaint! Ely was great
Very helpful. Very kind. Driven to fit your needs.
My husband and I recently purchased a Subaru Forester and working with Emily was hands-down the best part of the process! Emily was thorough, knowledgeable, and friendly, taking the time to answer all our questions with zero pressure. She made sure we found the exact right fit for our family. If you're shopping for a vehicle, do yourself a favor and ask for Emily!
missy and dereck are the best, they will match the service you need to your car and do it with the best friendly service, I'm gonna buy my next car from asa auto plaza as well!!!
Collins and the team at Subaru are top notch! They aren't just trying to pull out all the stops just to get your business. They are authentic, trustworthy people. We were happy to have Collins take care of our trade. He is genuine and hard working. Thank you!
Brenen was amazing. I appreciated his patience and no pressure approach. Very pleasant experience. Also huge shot out to Heather Holm for exceptional customer service.
Easy to work with!
Car runs good. Vote Gavin for district attorney
We were treated with respect and courtesy, always checking if we needed anything!
The whole team at Rochester Subaru was fantastic to work with! Matt provided expert knowledge and was great to work with. The financial team was also great to work with and provided many different options and their best advise. I hope Subaru of Rochester knows how lucky they are to have employees like this team! The one thing that disappointed me was the Military discount. Subaru will recognize a person who served their country and got out within 2 years, but a veteran like me with 8 years of service can not be recognized by Subaru because I have been out since 1977. We both signed up to serve the United States of America and I did it proudly!! The $500 was not a big issue, it was just that Subaru did not recognize my service!! Please Thank the whole team for providing such professional care to my Wife and I!!
The whole team at GMC went above and beyond with our trade in and purchase of a new truck. They worked extra hours and made the deal/money work in our favor to meet our goals. Malik, Derek, Austin, and Scott were all amazing!! I would highly recommend GMC/Nissan of Rochester for anyone buying a car or truck 💯
Elliott was great to work with at Subaru of Rochester. He has thorough knowledge of cars and got me into a 2026 blue Subaru Crosstrek. He made the whole experience of buying a car so smooth. Thank you Elliott and Subaru of Rochester for my new car. I love it
Matt did an excellent job. Matt was very accommodating and reassuring. We were comfortable working with Matt and his team.
Bought a 2024 GMC truck from Preston here at GMC of Rochester. He was very helpful throughout the entire process. I had drove over 2hrs to purchase this truck. Preston had sent me all the photos and info I had asked for before making the drive and was quick to respond. Simple and quick purchase from start to finish. Thank you!
Nice job! Respectful workers.
We came in looking for a good car. We've had two Subaru's before and loved them. The Crosstrek we picked was perfect. It is the right size and fit for us and handles great.
Mr. Lacey was so accommodating and knowledgeable at what he does. I only wish he could have someone to help him
All the staff was courteous and our salesman, Jesse, that helped us pick the perfect SUV for us was fabulous! We couldn't have asked for a better experience.
Jacob shows expertise and professionalism in handling customer service. He helped me find the right vehicle for me that is great for Minnesota weather and discussed with me all the important features of the car. Demonstrated excellent customer service skills and knows how to establish a friendly relationship demeanor, and above all, is attentive in responding to customers' concerns and questions.
SO MANY SNACK AND BEVERAGE OPTIONS! Thank you, it makes our hearts warm.
Emily and the rest of the penz team are amazing. Wonderful experience will be buying from Subaru of rochester again
I had a great experience with Subaru of Rochester. Everyone was kind, professional, punctual, and fair throughout the entire process. Jordan, the salesman, was extremely helpful and made the buying experience easy and comfortable. Jeremiah, the accountant, was also great to work with and made the paperwork straightforward and hassle-free. It’s refreshing to deal with a dealership that treats its customers with respect and doesn’t make you feel pressured. I really appreciate the way I was treated and would definitely recommend Subaru of Rochester to anyone looking for a vehicle. Jordan and Jeremiah both deserve recognition for making this such a positive experience! Thank you again guys!
Amazing customer service from start to finish. Our salesman Gaborik was awesome.
★★★★★ I had a great experience purchasing my car from Ian Bergstrom at GMC Rochester. Ian was professional, knowledgeable, patient, and genuinely made the entire process feel easy and stress-free. He took the time to answer all of my questions without ever making me feel pressured, which I really appreciated. After a pretty stressful car situation, Ian helped turn things around and got me into a vehicle I’m really happy with. He clearly knows his stuff—and somehow managed to make buying a car almost enjoyable, which I’m pretty sure should be listed as a special skill on his résumé. I would absolutely recommend Ian to anyone looking for a vehicle. Great guy, great service, and a great experience from start to finish. Thank you, Ian!
We have been Subaru customers for a long time and recently purchased a new vehicle. The process went pretty smoothly. We especially enjoyed working with Olivia in Sales. She is very personable, knowledgeable and enthusiastic. We could tell she enjoys doing her job!
Great experience got me in on time. Great people!
Ian was great. Very kind and knowledgeable. Made it an easy process. Thank you!
I couldn’t recommend this dealership more. We worked with Isaih, who is hands down the best salesperson I’ve ever dealt with—professional, knowledgeable, hilarious, and an incredible communicator. Before our test drive, he pulled the car up, opened every door, and walked us through the features step-by-step. The team at Subaru of Rochester genuinely cares about your experience and works hard to help you find a car that fits your specific needs and budget. Unlike the rushed Honda buying experience across town—where I literally spent today peeling their dealer badge off my car—Subaru actually lets you take your time. Having bought multiple cars in Rochester, Subaru is in a league of its own. For first time Subaru owners, we couldn’t be more happy. Highly recommend!
Good experience buying a car at Nissan of Rochester (Jesse helped us).I appreciated that they were not pushy.
Isaih Handy was fantastic with everything leading up to final pick-up date. Would definitely do business with him again.
It was easy to book an appointment. We were able to go through different settings and preferences on a new vehicle we had purchased. Amy was very helpful and knowledgeable which helped me get more comfortable with the vehicle.
The staff there is wonderful! They let us do test drives and gave us a chance to make the best decision. We love our 2026 Nissan Pathfinder!! Thank you!
Great service as usual, when I bought in my 2025 Buick Encore GX for 15,000 mile routine maintenance service. Zach Wallway was thorough and patient went over all the recommended service components.
My husband and I recently bought the 2026 Crosstrek Hybrid from this Subaru dealership. From the beginning to the end, it was a very positive experience. We had done some research on the car model we were interested in and we dropped by the dealership to see if we could do test drive. Emily was so helpful and did not make us feel pressured during the process. We are so happy with our purchase and with the customer service. Everyone was so friendly!
It was a wonderful experience. Had shopped the. Internet for vehicles and pricing. Needed to physically see the different models and trim packages. We live in Red Wing and Rochester was closer. The plan was to visit different dealerships and shop. The staff and salespeople at Penz were very friendly. Not pushy. Very accommodating as we looked and test drove 4-6 vehicles. Our salesman ,Gbaorik,was very helpful. If he didn't have the answers,he sought it out quickly. He made it our experience and did a great job. The financing is a whole nother part to the buy. But, Ally,was very professional, not pushy and ww talked through what we wanted for plans and she had good feedback without making us feel uncomfortable if I said "No thanks."i It takes time to buy that car you want,but we finalized and walked out feeling good about the whole experience. It's been awhile since we did a vehicle purchase,especially new. But,they were excellent.
Excellent experience! I have told all of my friends. The customer service tops all. It's immaculate inside and they serve coffee, etc A very nice touch. They support the community in multiple facets. They are very generous to support other great causes. I am in love with my car. I hadn't originally planned on buying a Subaru but I am sold on this whole situation. And they follow up with everything. If you need a vehicle this is the place to go. Hands down. Their theme is "LOVE" and this is evident. Christianity is part of their life and it shows. Praise God for that! Vickie Gross
Fast and friendly service
Good experience buying from GMC of Rochester last week. Vehicle was as expected and the guys and gal were real easy to converse with. They make you feel comfortable and it was a nice easy process. Would recommend 👌
Great staff!! Super kind and helpful! Best dealership I’ve ever worked with in my whole life!
All staff very helpful and friendly. Made the deal go fast and easy!
Great experience.
they stayed open late for me to drive from Rochester, did everything they could for me to have a lower payment! I am very pleased and happy with my purchase. 10/10 would absolutely recommend. thank you to Willie & Anllelica!
Best deal quickly and great service. The way I like to buy a vehicle!
No stress, friendly buying experience. Thank you Jesse, Sam & Austin
Good experience, accommodating staff. Would recommend.
Jacob was a great man
The sales person was phenomenal!!
Salesman was great sales manager was great. Finace was too pushy for my liking with the add ons but got a nice car with a good rate.
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