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Al was a pleasure to work with. Will definitely look for him in the future. Glad to see Shaun back in service dept. He is top notch and easy to work with. Finance department was also friendly and professional.
Everyone is so helpful and pleasant to work with. We never felt “pressured” to buy. I love Subarus…. So it really wasn’t a hard sale. It’s nice having a safe reliable car
I can’t say enough about how wonderful our experience was with Jesse Flanagan and the team at Nissan of Rochester. From the moment we walked in the door until the moment we left, it was truly the best experience I’ve ever had at a dealership. Even though they didn’t have the exact vehicle we were looking for, Jesse went above and beyond to walk us through options, explain everything in detail, and even helped us find the right vehicle that worked perfectly for us. He took the time to congratulate us on our purchase and offered his support and service in the future if we ever need anything. Jesse’s product knowledge, professionalism, and genuine care made the entire process smooth and enjoyable. I greatly appreciate the effort he put in to make sure we were taken care of, and I would absolutely recommend Jesse and Nissan of Rochester to anyone in need of a vehicle. Thank you again, Jesse you’re amazing! The Nissan team at Rochester will take great care of you!
Lauren and her Service team were great! We came to Rochester, for the weekend, from Colorado when my air went out. I called on a Friday morning and was able to get in the same day. Service was the same day and they communicated with me through the entire process. I can’t thank them enough!
I had a really good experience with Karl at Nissan. Super nice person, helpful and direct. Nissan of Rochester has provided me with great service since moving to Rochester.
Jesse was outstanding. Answered all my questions. Very impressed.. extremely pleased!
Great service to help my wife find the right model and features that she was looking for in a new vehicle!
Jesse and Austin did an amazing job this week delivering our new 2025 Nissan Rogue SL AWD, and completely exceeded our expectations in every way.  After a failed experience with my local Twin Cities dealer, I contacted Nissan of Rochester by email after hours.  Jesse contacted me as soon as the dealership opened the following morning.  We worked together to identify a Rogue that met our options requirements and Jesse put the deal together within an hour.  Upon arrival, there was a welcome sign on the mirror and the car was detailed to perfection. Jesse spent over an hour working with us on features and technology. Austin sealed the experience with his incredible knowledge of finance and paperwork efficiency.  Nissan of Rochester provided a much better service contract that my neighborhood dealer offered and at a lower price.  Honoring customers with humility, attention to detail, and a better value in price, trade-in and service contract make us customers for life.  No one can do it better!
Great experience buying a new kicks. Upfront and clear information given as well as a very competitive price. All staff were pleasant and wanted to make sure we were happy with every aspect of buying a new vehicle. Would definitely do business here again.
Great service I will be using you guy's again
I have been looking for a good car for almost three weeks. Then l found Chevrolet of Spring Valley. I saw this beautiful Buick LaCross on the internet in there lot. I called about it. Everything that the salesman, Clayton told me was to good to be true. I talked my friends into going to the dealership to see the car. I cried a little when l saw this 2015 Buick LaCross. Everything thing that Clayton told me was true and more. My dreams about finding a great car came true. I drove it and l knew it was the car for me. Clayton was working with another customer and he was helping me. The manager, Kevin came over and helped too. I told Kevin that l had been praying for a good car. Kevin said that he was a fellow Christian and that he was he could help. They were wonderful. I just love my car. Thank you so much.
Had the courtesy van take me to a store. Pleasant man driving. Great conversation. Easy to get along with. I didn’t feel like I was bothering him to pick me up.
My experience with Penz Subaru was excellent. All of the staff treated me well and seemed to care about meeting my requirements for my next car. I knew what I wanted. They never pressured me for anything. They did a follow up a few days later asking if I had questions about my new vehicle, if I was satisfied and if I loved what I was driving.
The experience of buying a vehicle with GMC of Rochester was perfect from start to finish--- from bringing the vehicle to our home for a test drive to no hassle trade-in & Labor Day Bonus allowance- Branden was the BEST to work with!! His kindness & communication with us was just like talking with an old friend We would definitely recommend this dealership to anyone! They go above and beyond for their customers! Thank-you!
Gavin made the whole experience of purchasing a new vehicle a complete breeze, start to finish! Gavin demonstrated honesty, transparency, knowledge, helpfulness and follow-through during the entire process! Highly recommend.
Purchased new vehicle a month ago, Friendly staff and prompt service
Excellent job fast and efficient. I would highly recommend!
I told Rochester GMC what I wanted the found me the truck, gave me honest pricing and got me out the door I highly recommend Marty.
Gavin was such a great help when searching for the vehicle I had my heart set on, he was very informational and We Greatly appreciated all his assistance, thanks so much Gavin!
Elliott, Alex, and Caleb were wonderful to work with. I feel I got a great deal and everything seemed very transparent.
We drove almost 200 miles to buy a truck from Clyton. It was the best car buying experience we’ve ever had. The team of Clyton, Kevin, & Issac were wonderful to work with. We will drive that 200 miles again to deal with that team! Great job gentlemen! The Koch’s & Scooby Doo
Brought the vehicle in to replace the spare. Repaired the tire and back on the road. 3 hours done with no hassle. Great service!
they have always been good to me.
Esad is amazing to work with! This is my 3rd car purchase with him in 6 yrs and he's always made sure I got what I wanted.
We purchased a new Crosstrek and, as usual, the service was exceptional. This is the third vehicle we have purchased here and we will keep bringing them our business for the foreseeable future. Levi, Luis, and everyone else at Subaru made it a great experience.
The service was all smooth and fast not forgetting the comfortable waiting area.
Very efficient friendly was a great experience.
He was very thorough with every step of the way in buying the auto! Would recommend him and the whole Team
I worked with Jesse when purchasing my new vehicle at Nissan of Rochester. He was patient and answered all questions during this process. I highly recommend Jesse and the Nissan team.
Good job. Friendly service. Even though couldn't get my whole car serviced they explained why.
These folks are pros! Both the sales team and the service team. Helpful and respectful!
Fast and efficient service! Greeted with a friendly smile too.
I had great experience with Nissan Rochester, bought my brand new Nissan Rogue which i liked it. Makenna was a friendly sales person, she explained everything and she was knowledgeable, answered all the questions i asked. And also the manager was very helpful person. Thank you all.
Great service and friendly
My recent service visit went well. The only thing there was a little confusion on was my recall on the 6.2 L engine that they told me they were going to scope and decide if it needed to be replaced.When I got it back they said it wasn’t due for that yet because GM had not requested that vehicle to be done, even though the MyGmc app shows it was. I also thought when you brought your vehicle in for service, they would run it through their car wash, selling point when you buy there, but wash always seems to be broke down.
Ben was very kind and helpful. He gave me a phone number in case I had any questions while service was being done to my vehicle. He also walked me to my vehicle to make sure everything was right once the service was completed.
The customer service at Subaru is superior to other dealerships. Regardless of your needs they will do their best to make sure they are met. They truly lookout for you, whether you are in the service department or buying a new car. The whole expereince from the service department, to the sales team, and financing was excellent! A coulple of names I want to mention. John the service manager took care of me, and it was much appreciated. Levi and Caleb helped me in the sales department, truly an awesome buying experience. Alex helped me with the financing portion and all the vehicle add ons from the extended warranty to the maintence wrap. Thanks, Again Jordan F.
We had an excellent experience with Tori at GMC after we hit a deer and needed body work on our almost new car. Tori met with the adjustor, set everything up, and communicated with us regularly.The work was excellent--like the new car that it is. This was a positive experience.
Timely, accurate, and clearly communication. I will be back and highly recommend them for GMC service
Great experience, made buying my new truck a breeze. Much appreciate the great service!
Great service as usual, when I bought in my Buick Encore for 75,000 mile routine service. Sue was great and went over all the recommended service components and what are not needed.
Very friendly, honest, and professional staff and customer service personnel. Willing to work with you to achieve results that we were all happy with. Shout out to Jake, Collins, Jeremiah, and Amy!!! Especially happy with the thoughtful surprise gift that came in the mail after the deal. We would definitely return to this dealership.
Great people, great service.
Super smooth buying process and I don’t feel like they tried to hide anything or take advantage of me!!
Amy was super helpful. She went over everything in the vehicle, answered questions we had come across. Great experience.
Rob from GMC of Rochester was great, he helped me locate the right vehicle and was flexible around my schedule.
Such a great experience!!
Great people to deal with! Helped us out of a jam when out truck broke down hauling our 5th wheel. Highly recommend!
Tegin was wonderful to work with. She answered all my questions and made sure everything was taken care of. I really hope she’s available to assist when I visit again. Thanks again, Tegin
We traveled 70 miles to deal with Isaiah and this dealership.
Very friendly and helpful. Answered all my questions and worked to make sure I got exactly what I wanted/needed.
When I talk with the salesperson on what I was looking for she know what to look at first. And didn't try to sell me something with more options then I was looking for. The same for the extra they talk about during the financing. They told us what the had and never pushed for us to get any more then what we choose.
Benjamin in service did a great job start to finish when I brought my pickup in for maintenance and repairs.
Great dealership. I've purchased two (used) cars here. Really enjoyed the no pressure process. The service department is fantastic. They keep you informed, answer all of your questions, and give you time to make decisions. Plus they have all the amenities that most dealership service departments offer. I highly recommend Rochester Subaru for both auto purchases and service! 7/22/2025 Update: just traded in my used 2021 Outback Touring XT for a 2025 Outback Touring XT on a three year lease. Not only did I keep the same payment as my trade-in, but I'm getting a $3100 check back. Very simple process, no haggling, just a very good discount, $500 bonus on trade-in, cost of extended warranty on trade-in returned (pro-rated). All up-front with no request on my part. Just a really great dealership to work with! 7/25/25 Update: Oops. Forgot to mention that Issah was fantastic to work with. He offered several (many, actually) options to meet my requirements exactly and was very pleasant throughout. Was upfront about options that didn't meet certain of my requirements. Continued to ask questions and we finally found one that met all of my requirements. Shot out to Issah!
I’d had the easiest experience getting a car with Gavin and his team.
Tegin has been great from the start professional and respectful , kindness goes a long way thank you for all you do .
An incredibly thorough and informative process. While we were there for several hours, it didn't feel overwhelming or tiring. Elliot kept everything so detailed and it really helped us learn several new things about the Subaru car and brand. I absolutely love the car that I got and the process of getting it went so smoothly. An excellent business that I highly recommend.
My routine maintenance service was excellent and was done quickly. Angelina was very pleasant and informative. I was pleased with my service visit.
I want to express my sincere gratitude to Branden and the entire GMC team in Rochester for their outstanding professionalism and exceptional customer service. From the very first visit, it was clear that this dealership is run by true professionals. Branden is the definition of an ideal salesperson: attentive, knowledgeable, honest, and extremely patient. He answered all my questions in detail, provided clear information about the vehicle, and helped me choose the perfect configuration with the best possible deal. The entire process was stress-free, transparent, and pressure-free – Branden truly cares about his customers and their needs. I also want to highlight the teamwork and excellent service provided by the whole staff – from finance specialists to the service department. Everyone was polite, friendly, and genuinely committed to making my buying experience smooth and enjoyable. It’s clear that customer satisfaction is a top priority here. I highly recommend this dealership to anyone looking for honest deals, top-notch service, and a personalized approach. Branden and his team are true professionals you can trust. I will definitely return here for my next purchase!
We had such a wonderful experience buying our car with the help of Branden Tucker at Nissan of Rochester. He was very knowledgeable and really listened to our wants and needs. He found us a perfect car for our family. If looking for a a new or used car we highly recommend working with Branden. Thank you again
Everyone was very friendly and were very helpful with getting me the vehicle I wanted in a timely manner!
Levi was very easy to work with in my purchase of 2024 Forester. Was able to test drive a couple of different vehicles. Paperwork process was longer than expected,. Levi would keep me informed and I was able to have snacks while waiting. Follow up texts have been good and look forward to using Rochester Subaru for my service needs.
Very professional
Worked with Tegin today to maintain my Frontier. Very helpful. Thank you!
I am grateful for the service provided by Shemar and the service techs at GMC of Rochester. I will be back!
I feel such a privileged to meet Jesse Flanagan from started to finished. He is nothing but professional. I would recommend anyone to work with Jesse. Thank you Jesse
I made my appointment for the wrong day but Karl was so helpful in getting me scheduled for that day and the team was able to complete my service same day to get me back on the road again safely! I am very appreciative of Karl & the Nissan of Rochester service team!
The service department is very nice and helpful. The two times we have used them, Sue has done an amazing job in working with us. We will definitely continue using them!
Isaiah made the process extremely easy and was very accommodating.
We had an amazing car buying experience-Esad was very knowledgeable and was super easy to work with-we had no idea we were purchasing that vehicle that day- they were fast and efficient-definitely will be back!
Tegin was absolutely amazing! She kept us updated through the entire repair progress and the repairs were completed quickly! Highly recommend Nissan of Rochester
We were looking for a car for my son and found one we wanted to see at GMC of Rochester. Worked with Rob and Skyler who were both fantastic. I was honest about looking at other cars while in town, they were both super and let us take our time to view everything we came to see. When we decided to move forward to a purchase they provided a fair trade in value on our car. They provided a fair price on the car we were buying and we added an extended warranty. They fully explained their warranty and guarantee which gave us peace of mind knowing we had 7 days or 700 miles to return policy. They also provided a lifetime power train warranty with two free oil changes/tire rotations if we choose to use them. I hate buying cars and this process was smooth and seamless because of Rob and Skyler. I highly recommend GMC of Rochester if you are looking for a new or used car.
Levi was very helpful and his manager to get me into a vehicle that not only suits me, but also my budget. Thank you again!!! Also, Thank you to Rickey for recommending Subaru.
Great customer service. Everyone, every step of the way, couldn't have been more helpful.
Great service! We started the process of purchasing a vehicle late in the day. Jesse and the team stayed with us until the end- way past closing. They went above and beyond.
Entire team made car buying experience smooth and pleasant. Jesse is easy to deal with and communicates on customer's level. Went above and beyond in making purchase happen financially and in meeting our needs. Highly recommend.
Kept me up to date on the process, friendly ! Video while doing the inspection is cool to watch
Friendly, considerate, staff, and with all the bells and whistles you could hope for.
Had a great experience with my new purchase! Marty was great! Highly recommend
Great experience working with Esad, Jake, and the entire Subaru of Rochester team! From start to finish, the entire buying process was seamless, transparent, and hassle-free. They make the customer priority #1, and truly go the extra mile to partner with you along your buying journey. It’s a team approach from the moment you walk in the door, with everyone in the building willing to help anyway they can. Would recommend Subaru of Rochester to anyone looking for a new or used vehicle in the area!
Tom in parts answered all my questions and was a great help. 5 stars!
The sales team was awesome to work with. I was upside down on miles in a prior lease and they went the extra mile in every way to help me get into a new vehicle.
I bought a new Subaru Outback a month ago and have absolutely loved it! Isaih H. was amazing to work with! He took the time to explain different information and details about the vehicle and purchasing process, which made everything happen smoothly. Everyone involved (shoutout to both Caleb T. And Jeremiah S. as well) provided a professional and personable experience that made the purchase of my new Outback even better!
Penz Automotive Group was easy to deal with. Great price with excellent service. Marty was a no pressure sales associate. He answered all of our questions and made sure we bought the vehicle that suited us best.
Great Experience today at GMC Rochester again! They have always explained what needs to be done and got the job done well and for the price they quoted me. Great job all! Many thanks!
They were friendly and I was in and out without any issues. I had the pleasure of working with Rob and he definitely made car buying a breeze. Thanks to the whole team finding the perfect car my family. Would definitely purchase a few more cars from yall!
Jon and Meg were great! Great all around sales experience. Love my new to me GMC Denali
Great experience
The service was fast and efficient. All of it went great.
Very helpful and friendly
Bought my second Subaru from Subaru of Rochester. Very helpful in all departments! Will be back!
Amazing customer service extremely friendly employees! Definitely recommend!
Quick, easy to work with, went the extra mile
Excellent service! Everyone involved in the car buying process was extremely helpful, and genuine. Thank you Gavin, Jesse, and Austin! A+
I have been serviced by Nissan of Rochester since 2021 and have had wonderful service. The team does great on my car, and the service team is personable, kind, funny and wonderful. Tegin has been a consistent, knowledgeable person who I also look forward to working with in the service team.
Friendly , courteous staff. Listen to my concerns with vehicle. Took before pics.
I am always confident of excellent care with Subaru in Rochester.
Very professional thank you for well done service and solutions.Understanding the need of your clients. Appreciate your follow up and making a hardship an easy task
I go to Penz Subaru of Rochester because I like knowing a Subaru trained technician works on my Forester. When I arrived, they had done their homework and could tell me the other service items due besides the oil change/tire rotation, which I really appreciated. They offered me a complementary rental since the service would take longer than expected, even though I had my 6 month old puppy along for the ride! When I returned, the wild card coupon knocked a nice amount off the total which made the trip in for regular maintenance really manageable.
Excellent and fast service.
I was very satisfied with my experience of buying my Cadillac. Brandon did a fantastic job. Very professional and very personable. The only drawback was no spare tire and no extra key. That was the only disappointment I had. Brandon was awesome.
First time buying a car out of state, and they were amazing to work with! Eased all the concerns I had before I needed to drive the 3.5 hours to get there, and the friendliness of everyone on staff was amazing, it felt like I was with a group of folks I’ve know for years even though I just met them. And the free dog toys were a great way to get to my heart! If you’re looking for a great car, check these guys out!
Throughout the years I have dealt with many dealerships but Spring Valley Auto Group is hands down the best dealership I've ever worked with. I have never had such a patient group of people work with me, the staff was very kind, very informative and I love that they have all the information for the vehicles you're buying before you even purchase them and they make them accessible to you on their website. I worked with Willie and Ian and they were both incredible. Willie was so much fun to talk with, he is so down to earth and he really is someone who wants to supply his potential buyers with the best vehicle that fits them and he really works very hard to make sure that the vehicle you want is within your budget. Ian was also such a joy to work with. He was also very informative, very knowledgeable and my mother and I both really appreciate the way that Spring Valley does business and the way they do business with their clients. I have recommended several people to that dealerships since I purchase my car and I will continue to refer people to that dealership especially Willie and ian.
Elliot was great to work with as well as everyone I have been in contact with at Subaru of Rochester. I highly recommend!
Preston was an excellent sales person that has great customer service with no pressure. He helped us as much as he could. The service department has not called to do the “we owe” items to date.
Esad was great. Everything be committed to be did in a timely manner and ensured all of my needs were met. Not sure I would say I trust car sales people, but Esad and the team earned my trust. I will definitely be back.
I had a wonderful experience buying a car from Rochester Subaru. They were not aggressive and extremely knowledgable and professional. I've bought several cars over the years and this was by far the best experience I've ever had. Many thanks to Jacob & Devin for their amazing work!
Tim and his service team provide excellent service! Always on top of any service needs my truck has.
Exceptional Service and Ease of transaction i purchased a 2022 Forrester and its the best car I ever owned i highly recommend them.
Did the Trade up of my 2023 Outback Touring to the 2026 Outback Touring. Absolutely love the new design and was a seamless process and great interest rate.
Very professional
Wonderful experience from start to finish. Our sales representative, Matt H. was courteous and knowledgeable about the 2026 Outback. No pressure to buy. Test drive by my wife, sealed the deal. Worked out a fair deal and able to do the paperwork and take delivery of the car based on our schedule. I highly recommend Subaru of Rochester. Best buying experience I’ve ever had.
Tim is great to work with in the shop.
The entire experience with Nissan of Rochester was great! Jesse Flanagan did a great job sourcing the vehicle we were looking for, giving us a fair price for our trade, and making the transaction smooth.
Bought a new Outback and love it. Great staff, great experience all the way around! 10/10 and would recommend to anyone in the market for a new or used vehicle.
Elliott and Devin were fantastic to work with and were not high pressure sales people. They provided awnser to all my questions and found them easy to deal with. I would definitely work with this dealership again.
I began my search for a new car open to all makes and models. As I advanced with my search, I kept coming back to my service at Rochester Suburu with Isaiah. I was reminded I was looking for a car and not a future star employee..after a couple months, yes months of research, I decided on a Suburu and completed the process with a wonderful support staff. Devon went out of his way to accommodate my requests and Isaiah couldn't have been more accommodating. There was no pressure, only help, throughout the entire process.
Great dealership tp work with. Isaiah was very kind, knowledgeable, and helpful! Great experience!
Smart and efficient! Great place!!!
Bought a great pre-owned 2025 Chevrolet Tahoe from GMC of Rochester and had an awesome experience. We found several of their vehicles online and they were priced better than older models or comparable models with more miles. To top that the trade in process was super easy. We sent some pics of our trade and within 10 minutes we had a fantastic offer for our Jeep. Dan Mikaeo is the sales professional that we worked with. I would highly recommend Dan. He went above and beyond. He sent videos of the vehicles we were interested in, pointed out any issues that they had, and even purchased a tube of touch up paint at his own expense to fix a couple of scratches on a vehicle we were interested in prior to us arriving to the lot. He was pleasant, accommodating, and genuine. He gave us confidence in purchasing a vehicle site unseen. The sales and financing process was smooth. Austin Stoddard in finance was very knowledgeable, got us a great interest rate and sold us a fantastic warranty which will keep our vehicle on the road for a long time. We drove 600 miles round trip from Fargo, ND and the deal and service we received was worth every mile! We truly feel that we received the best deal that we could have gotten on our purchase and maximized the value of our trade. In short it was a no haggle process and we felt good about the transaction. GMC of Rochester will exceed your expectations!
I purchased a used VW Jetta form Rochester Subaru. The team was great to work with. There was no pressure to purchase, which I appreciated. It was more of a let us know. The process to purchase was simple and easy!
I had a really good experience
Tim is Very helpful!! Handled All my issues. Thank you Tim!!
Eli Young and Anllelica were so great to work with. Stayed late the day I purchased the vehicle and made sure I understood everything. After not having a car payment for 20 years they were able to ease my anxiety about buying. Isaac was easy to talk to at the dealership. Isaac (the manager) and Todd (the owner) have both reached out to make sure all was good with my new vehicle. Willie (another salesman) was helpful when we talked about floor mats and other vehicle features. I would highly recommend this dealership. Small town feel with big town specials.
We were on a road trip from Utah to Wisconsin when our Subaru started having issues starting. We called this dealership while driving since it was close to our route. They were so kind and were willing to get us an appointment same day. They had us in and repaired within an hour so we could finish the last 5 hours of our trip. We are so grateful!
Thankful for my brother Willie and Elliot for making my purchase as stressful as possible!!
Minimal waiting for shuttle. Friendly shuttle
Thank you for all of your help! Team at Chevrolet of Spring Valley did a great job!!
Tim Lecy in service was great to deal with . Seemed very nolagable and polite
Everyone was very friendly and helpful.
Brandon Tucker was great and entire process was seamless.
I have leased 5 Nissan's over the last 12+ years. I have always had great customer service. This time I had trouble. It took a while to get everything straightened out, but I was very fortunate to have Austin take over and help me. He was wonderful and I highly recommend him to any customer. He is on the ball and got things done! So, thank you Austin, for all your help! I greatly appreciate it!!!
I had a great experience at Rochester GMC. My interfaces with Bennett, Shawn, Jon, and Jason in the parts dept were all positive. They were courteous, answered questions, & were willing to work with me on timing for picking up the new GMC Sierra Denali Ultimate. Jason from the parts dept got a set of weather tech matts on order for me as well. Bennett and Shawn were good to work with on the test drives, on narrowing down the vehicle of choice, and negotiations for final purchase.
Named my car after Malik😮‍💨😮‍💨
My husband and I bought our Buick SUV from Willie yesterday, and the whole experience was honestly SO easy and fun! We are incredibly grateful for Willie, Anllelica, and Isaac for making the entire process such a great experience. Everyone was friendly, helpful, and made us feel comfortable from start to finish. We couldn’t have asked for a better experience! So if you’re looking for a new car, don’t be silly…BUY FROM WILLIE!
Had Tim Lecy as my service man, Jacob tech/ mechanic did awesome job of fixing my turbo and def issues, highly recommended Thanks guys
I had a great experience with Elliott from Subaru of Rochester! Even though I didn’t purchase a Subaru he still took the time and patience to go over items I was looking for and answer every question I had. The process from this dealership was so easy and painless. I have not had the best experience in the past from other car dealerships. At Subaru of Rochester I did not feel pressured, hassled or stressed about my vehicle purchase. My daughter even got a cool t-shirt from Elliott which she wears daily now! They were great!
Vary good
Love this place they made car buying easy again!
We had a great experience with Subaru of Rochester. The entire process was simple, smooth, and stress-free from start to finish. Jake and his team made sure the process was as easy and straightforward as possible. We really appreciate the excellent customer service and how effortless they made the leasing experience. Thank you for taking such great care of us. We're very happy with our experience and would highly recommend to others!
Tim was great! I had some concerns from work done somewhere else and he reassured me he would take good care of me. And he did that and then them some. I would 100% recommend anyone go there. And I got a car wash that I didn’t expect!
Adrian was very professional and made the process easy was out of there within a couple of hours
Friendly staff and was taken care of while I waited for my vehicle
I just bought a pickup from SV Chevrolet and I had the best car buying experience I’ve ever had. Adrian made the whole process easy and I never felt under duress. He was able to answer all my questions and was very great to work with. The same goes for Angelica in the finance office. Very pleased end to end.
Great
Great dealer to work with. We had a minor issue but they made it right too. I dealt with Malik who was very responsive and polite.
We had a good experience while buying a used car. We paid a fair price and were treated very well. Plenty of snacks available while you wait and a modern facility.
Had a great experience purchasing my new 2026 WRX limited. Shawn made the whole process from discussing prices to buying the car a very smooth process. Couldn't have found a better dealership
This is the 2nd car I've purchased at Subaru of Rochester. They've earned my loyalty with great service and staff. I worked with Matt to buy this one and he was exceptional--genuine, professional, knowledgeable and funny. I've never laughed so much when making a major purchase.
Great people and super easy to work with. We had an excellent experience.
Great people and easy to work with.
They changed the oil & rotated the tires. They kept me updated with things that needed to be done. So, I can schedule them at my convenience. It very nice to have a heads up with needs to keep my car running.
I had a great experience with Chevrolet of spring valley everyone was so nice and very flexible they worked with my scheduled stayed after hours when I was able to come in! Don’t have a single complaint! Ely was great
Very helpful. Very kind. Driven to fit your needs.
My husband and I recently purchased a Subaru Forester and working with Emily was hands-down the best part of the process! Emily was thorough, knowledgeable, and friendly, taking the time to answer all our questions with zero pressure. She made sure we found the exact right fit for our family. If you're shopping for a vehicle, do yourself a favor and ask for Emily!
missy and dereck are the best, they will match the service you need to your car and do it with the best friendly service, I'm gonna buy my next car from asa auto plaza as well!!!
Collins and the team at Subaru are top notch! They aren't just trying to pull out all the stops just to get your business. They are authentic, trustworthy people. We were happy to have Collins take care of our trade. He is genuine and hard working. Thank you!
Brenen was amazing. I appreciated his patience and no pressure approach. Very pleasant experience. Also huge shot out to Heather Holm for exceptional customer service.
Easy to work with!
Car runs good. Vote Gavin for district attorney
We were treated with respect and courtesy, always checking if we needed anything!
The whole team at Rochester Subaru was fantastic to work with! Matt provided expert knowledge and was great to work with. The financial team was also great to work with and provided many different options and their best advise. I hope Subaru of Rochester knows how lucky they are to have employees like this team! The one thing that disappointed me was the Military discount. Subaru will recognize a person who served their country and got out within 2 years, but a veteran like me with 8 years of service can not be recognized by Subaru because I have been out since 1977. We both signed up to serve the United States of America and I did it proudly!! The $500 was not a big issue, it was just that Subaru did not recognize my service!! Please Thank the whole team for providing such professional care to my Wife and I!!
The whole team at GMC went above and beyond with our trade in and purchase of a new truck. They worked extra hours and made the deal/money work in our favor to meet our goals. Malik, Derek, Austin, and Scott were all amazing!! I would highly recommend GMC/Nissan of Rochester for anyone buying a car or truck 💯
Elliott was great to work with at Subaru of Rochester. He has thorough knowledge of cars and got me into a 2026 blue Subaru Crosstrek. He made the whole experience of buying a car so smooth. Thank you Elliott and Subaru of Rochester for my new car. I love it
Matt did an excellent job. Matt was very accommodating and reassuring. We were comfortable working with Matt and his team.
Bought a 2024 GMC truck from Preston here at GMC of Rochester. He was very helpful throughout the entire process. I had drove over 2hrs to purchase this truck. Preston had sent me all the photos and info I had asked for before making the drive and was quick to respond. Simple and quick purchase from start to finish. Thank you!
Nice job! Respectful workers.
We came in looking for a good car. We've had two Subaru's before and loved them. The Crosstrek we picked was perfect. It is the right size and fit for us and handles great.
Mr. Lacey was so accommodating and knowledgeable at what he does. I only wish he could have someone to help him
All the staff was courteous and our salesman, Jesse, that helped us pick the perfect SUV for us was fabulous! We couldn't have asked for a better experience.
Jacob shows expertise and professionalism in handling customer service. He helped me find the right vehicle for me that is great for Minnesota weather and discussed with me all the important features of the car. Demonstrated excellent customer service skills and knows how to establish a friendly relationship demeanor, and above all, is attentive in responding to customers' concerns and questions.
SO MANY SNACK AND BEVERAGE OPTIONS! Thank you, it makes our hearts warm.
Emily and the rest of the penz team are amazing. Wonderful experience will be buying from Subaru of rochester again
I had a great experience with Subaru of Rochester. Everyone was kind, professional, punctual, and fair throughout the entire process. Jordan, the salesman, was extremely helpful and made the buying experience easy and comfortable. Jeremiah, the accountant, was also great to work with and made the paperwork straightforward and hassle-free. It’s refreshing to deal with a dealership that treats its customers with respect and doesn’t make you feel pressured. I really appreciate the way I was treated and would definitely recommend Subaru of Rochester to anyone looking for a vehicle. Jordan and Jeremiah both deserve recognition for making this such a positive experience! Thank you again guys!
Amazing customer service from start to finish. Our salesman Gaborik was awesome.
★★★★★ I had a great experience purchasing my car from Ian Bergstrom at GMC Rochester. Ian was professional, knowledgeable, patient, and genuinely made the entire process feel easy and stress-free. He took the time to answer all of my questions without ever making me feel pressured, which I really appreciated. After a pretty stressful car situation, Ian helped turn things around and got me into a vehicle I’m really happy with. He clearly knows his stuff—and somehow managed to make buying a car almost enjoyable, which I’m pretty sure should be listed as a special skill on his résumé. I would absolutely recommend Ian to anyone looking for a vehicle. Great guy, great service, and a great experience from start to finish. Thank you, Ian!
We have been Subaru customers for a long time and recently purchased a new vehicle. The process went pretty smoothly. We especially enjoyed working with Olivia in Sales. She is very personable, knowledgeable and enthusiastic. We could tell she enjoys doing her job!
Great experience got me in on time. Great people!
Ian was great. Very kind and knowledgeable. Made it an easy process. Thank you!
I couldn’t recommend this dealership more. We worked with Isaih, who is hands down the best salesperson I’ve ever dealt with—professional, knowledgeable, hilarious, and an incredible communicator. Before our test drive, he pulled the car up, opened every door, and walked us through the features step-by-step. The team at Subaru of Rochester genuinely cares about your experience and works hard to help you find a car that fits your specific needs and budget. Unlike the rushed Honda buying experience across town—where I literally spent today peeling their dealer badge off my car—Subaru actually lets you take your time. Having bought multiple cars in Rochester, Subaru is in a league of its own. For first time Subaru owners, we couldn’t be more happy. Highly recommend!
Good experience buying a car at Nissan of Rochester (Jesse helped us).I appreciated that they were not pushy.
Isaih Handy was fantastic with everything leading up to final pick-up date. Would definitely do business with him again.
It was easy to book an appointment. We were able to go through different settings and preferences on a new vehicle we had purchased. Amy was very helpful and knowledgeable which helped me get more comfortable with the vehicle.
The staff there is wonderful! They let us do test drives and gave us a chance to make the best decision. We love our 2026 Nissan Pathfinder!! Thank you!
Great service as usual, when I bought in my 2025 Buick Encore GX for 15,000 mile routine maintenance service. Zach Wallway was thorough and patient went over all the recommended service components.
My husband and I recently bought the 2026 Crosstrek Hybrid from this Subaru dealership. From the beginning to the end, it was a very positive experience. We had done some research on the car model we were interested in and we dropped by the dealership to see if we could do test drive. Emily was so helpful and did not make us feel pressured during the process. We are so happy with our purchase and with the customer service. Everyone was so friendly!
It was a wonderful experience. Had shopped the. Internet for vehicles and pricing. Needed to physically see the different models and trim packages. We live in Red Wing and Rochester was closer. The plan was to visit different dealerships and shop. The staff and salespeople at Penz were very friendly. Not pushy. Very accommodating as we looked and test drove 4-6 vehicles. Our salesman ,Gbaorik,was very helpful. If he didn't have the answers,he sought it out quickly. He made it our experience and did a great job. The financing is a whole nother part to the buy. But, Ally,was very professional, not pushy and ww talked through what we wanted for plans and she had good feedback without making us feel uncomfortable if I said "No thanks."i It takes time to buy that car you want,but we finalized and walked out feeling good about the whole experience. It's been awhile since we did a vehicle purchase,especially new. But,they were excellent.
Excellent experience! I have told all of my friends. The customer service tops all. It's immaculate inside and they serve coffee, etc A very nice touch. They support the community in multiple facets. They are very generous to support other great causes. I am in love with my car. I hadn't originally planned on buying a Subaru but I am sold on this whole situation. And they follow up with everything. If you need a vehicle this is the place to go. Hands down. Their theme is "LOVE" and this is evident. Christianity is part of their life and it shows. Praise God for that! Vickie Gross
Fast and friendly service
Good experience buying from GMC of Rochester last week. Vehicle was as expected and the guys and gal were real easy to converse with. They make you feel comfortable and it was a nice easy process. Would recommend 👌
Great staff!! Super kind and helpful! Best dealership I’ve ever worked with in my whole life!
All staff very helpful and friendly. Made the deal go fast and easy!
Great experience.
they stayed open late for me to drive from Rochester, did everything they could for me to have a lower payment! I am very pleased and happy with my purchase. 10/10 would absolutely recommend. thank you to Willie & Anllelica!
Best deal quickly and great service. The way I like to buy a vehicle!
No stress, friendly buying experience. Thank you Jesse, Sam & Austin
Good experience, accommodating staff. Would recommend.
Jacob was a great man
The sales person was phenomenal!!
Salesman was great sales manager was great. Finace was too pushy for my liking with the add ons but got a nice car with a good rate.
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