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SO MANY SNACK AND BEVERAGE OPTIONS! Thank you, it makes our hearts warm.
Posted on Google by Katherine Rose Blanchard
Emily and the rest of the penz team are amazing. Wonderful experience will be buying from Subaru of rochester again
Posted on Google by Adam Koelsch
I had a great experience with Subaru of Rochester. Everyone was kind, professional, punctual, and fair throughout the entire process. Jordan, the salesman, was extremely helpful and made the buying experience easy and comfortable. Jeremiah, the accountant, was also great to work with and made the paperwork straightforward and hassle-free. It’s refreshing to deal with a dealership that treats its customers with respect and doesn’t make you feel pressured. I really appreciate the way I was treated and would definitely recommend Subaru of Rochester to anyone looking for a vehicle. Jordan and Jeremiah both deserve recognition for making this such a positive experience! Thank you again guys!
Posted on Google by Robert Corleone
Amazing customer service from start to finish. Our salesman Gaborik was awesome.
Posted on Google by Alan Anderson
★★★★★ I had a great experience purchasing my car from Ian Bergstrom at GMC Rochester. Ian was professional, knowledgeable, patient, and genuinely made the entire process feel easy and stress-free. He took the time to answer all of my questions without ever making me feel pressured, which I really appreciated. After a pretty stressful car situation, Ian helped turn things around and got me into a vehicle I’m really happy with. He clearly knows his stuff—and somehow managed to make buying a car almost enjoyable, which I’m pretty sure should be listed as a special skill on his résumé. I would absolutely recommend Ian to anyone looking for a vehicle. Great guy, great service, and a great experience from start to finish. Thank you, Ian!
Posted on Google by Tirzah Lemire
We have been Subaru customers for a long time and recently purchased a new vehicle. The process went pretty smoothly. We especially enjoyed working with Olivia in Sales. She is very personable, knowledgeable and enthusiastic. We could tell she enjoys doing her job!
Posted on Google by Mary Smisek
Great experience got me in on time. Great people!
Posted on Google by Robert Baarsch
Ian was great. Very kind and knowledgeable. Made it an easy process. Thank you!
Posted on Google by Ben Labathe
I couldn’t recommend this dealership more. We worked with Isaih, who is hands down the best salesperson I’ve ever dealt with—professional, knowledgeable, hilarious, and an incredible communicator. Before our test drive, he pulled the car up, opened every door, and walked us through the features step-by-step. The team at Subaru of Rochester genuinely cares about your experience and works hard to help you find a car that fits your specific needs and budget. Unlike the rushed Honda buying experience across town—where I literally spent today peeling their dealer badge off my car—Subaru actually lets you take your time. Having bought multiple cars in Rochester, Subaru is in a league of its own. For first time Subaru owners, we couldn’t be more happy. Highly recommend!
Posted on Google by Travis Miller
Good experience buying a car at Nissan of Rochester (Jesse helped us).I appreciated that they were not pushy.
Posted on Google by Teresa Fox
Isaih Handy was fantastic with everything leading up to final pick-up date. Would definitely do business with him again.
Posted on Google by Amanda Kammrad
It was easy to book an appointment. We were able to go through different settings and preferences on a new vehicle we had purchased. Amy was very helpful and knowledgeable which helped me get more comfortable with the vehicle.
Posted on Google by Steve Franks
The staff there is wonderful! They let us do test drives and gave us a chance to make the best decision. We love our 2026 Nissan Pathfinder!! Thank you!
Posted on Google by Judy Eidness
Great service as usual, when I bought in my 2025 Buick Encore GX for 15,000 mile routine maintenance service. Zach Wallway was thorough and patient went over all the recommended service components.
Posted on Google by Joseph Yao
My husband and I recently bought the 2026 Crosstrek Hybrid from this Subaru dealership. From the beginning to the end, it was a very positive experience. We had done some research on the car model we were interested in and we dropped by the dealership to see if we could do test drive. Emily was so helpful and did not make us feel pressured during the process. We are so happy with our purchase and with the customer service. Everyone was so friendly!
Posted on Google by Hannah Valencia
It was a wonderful experience. Had shopped the. Internet for vehicles and pricing. Needed to physically see the different models and trim packages. We live in Red Wing and Rochester was closer. The plan was to visit different dealerships and shop. The staff and salespeople at Penz were very friendly. Not pushy. Very accommodating as we looked and test drove 4-6 vehicles. Our salesman ,Gbaorik,was very helpful. If he didn't have the answers,he sought it out quickly. He made it our experience and did a great job. The financing is a whole nother part to the buy. But, Ally,was very professional, not pushy and ww talked through what we wanted for plans and she had good feedback without making us feel uncomfortable if I said "No thanks."i It takes time to buy that car you want,but we finalized and walked out feeling good about the whole experience. It's been awhile since we did a vehicle purchase,especially new. But,they were excellent.
Posted on Google by Jim Kirk
Excellent experience! I have told all of my friends. The customer service tops all. It's immaculate inside and they serve coffee, etc A very nice touch. They support the community in multiple facets. They are very generous to support other great causes. I am in love with my car. I hadn't originally planned on buying a Subaru but I am sold on this whole situation. And they follow up with everything. If you need a vehicle this is the place to go. Hands down. Their theme is "LOVE" and this is evident. Christianity is part of their life and it shows. Praise God for that! Vickie Gross
Posted on Google by Vickie Gross
Fast and friendly service
Posted on Google by Steve Durst
Good experience buying from GMC of Rochester last week. Vehicle was as expected and the guys and gal were real easy to converse with. They make you feel comfortable and it was a nice easy process. Would recommend 👌
Posted on Google by Jonathan Shelton
Great staff!! Super kind and helpful! Best dealership I’ve ever worked with in my whole life!
Posted on Google by Lori Lee
All staff very helpful and friendly. Made the deal go fast and easy!
Posted on Google by Alex Opatz
Great experience.
Posted on Google by Brenda Bangs
they stayed open late for me to drive from Rochester, did everything they could for me to have a lower payment! I am very pleased and happy with my purchase. 10/10 would absolutely recommend. thank you to Willie & Anllelica!
Posted on Google by fiona andrews
Best deal quickly and great service. The way I like to buy a vehicle!
Posted on Google by Max Lindahl
No stress, friendly buying experience. Thank you Jesse, Sam & Austin
Posted on Google by Lee Fuhrmeister
Good experience, accommodating staff. Would recommend.
Posted on Google by Brandon Sykes
Jacob was a great man
Posted on Google by jim herold
The sales person was phenomenal!!
Posted on Google by Rick Polzer
Salesman was great sales manager was great. Finace was too pushy for my liking with the add ons but got a nice car with a good rate.
Posted on Google by Corinne
Great experience!
Posted on Google by Mark Opatz
Brandon was very professional, polite, and knowledgeable. Going into car dealerships is often overwhelming because of overbearing salesmen but that was not the case with Brandon. Calm, cool, and collected. Go buy a car from Brandon. A+
Posted on Google by Skyler McCollam
Jesse was great to work with. Super responsive and helpful. Made the whole process seemless.
Posted on Google by ray krahn
I returned to Subaru of Rochester for a second car purchase. My experience went very smoothly and professional. I would recommend Subaru of Rochester to anyone. I also returned to work with a professional sales man, Alex P. Great experience. My experience on March 31st with Trevor and the Service Department was wonderful. I could not have asked for a better experience. Keep up the good work. I gave told many Mankato people what a wonderful job your dealership and service department do.. Now on my third Outback from Rochester Subaru. Great experience. My salesman, Collin was wonderful and Jake the GM was very friendly and professional. Another great experience and will continue to tell people to travel to Rochester from Mankato. Thanks.
Posted on Google by Mary Mastin
I always had a great experience with Subaru Rochester.
Posted on Google by Simone Louprasong
Everyone is very friendly and aim to please.
Posted on Google by Barbara Maplethorpe
Very easy to deal with
Posted on Google by Donna Buttera
Jesse was awesome with me. He took good care of me. I was able to get the vehicle I wanted at a good price.
Posted on Google by Cheryl Hoppe
Esod was really great! Very friendly, very knowledgable , very infomative.
Posted on Google by Julie Bicknese
People at Subaru are always great. If you are purchasing a new automobile, I’m not sure how important customer service is to you vs having a great car. At Subaru the cars are great and the customer service is great.
Posted on Google by Harry Todd
Willie was super helpful and helped us find exactly what we were looking for. Everyone we encountered in the store was very professional and kind.
Posted on Google by Kelly Peterson
Everyone was so nice and helpful.
Posted on Google by Lindsey Smith
It was easy to book an appointment online. I was welcomed in to the garage on time. They did a thorough assessment of my car as well as the maintenance that I had asked for. The carwash was down. They gave me a complete readout of all the systems within in my car and their status. Very satisfied.
Posted on Google by Steve Franks
Everyone that I dealt with was very helpful. I want to thank Amanda, Jesse and Derek and anyone else that helped me out with my Seltos. Derek helped reduce my loan, Amanda was very informative and Jesse made the test drive and buying experience seamless. Thank you to the whole crew!
Posted on Google by Poetic Ill
I feel the sales and financing team at Subaru of Rochester took care of me very well. They kept me informed of the stock, and found me a 2026 Outback Limited (CPO with only 2,500 mi) I live 1 1/2 hours away, so they had it delivered to my house, and picked up my car for trade in. I've never had that option before. The convenience was great, but the down side was no one was there to explain the forms I had to fill out at the time of delivery, and so I had to do some calling. The biggest thing I didn't like was before I came to the dealership I asked them if I was to buy a car there, could I take it to any other dealership for warrenty service. They confirmed absolutely! When it came down to it, when I got on location, they clarified, I could go anywhere, but I would have to pay $100 deductible to go elsewhere for servicing.. I felt that was a "bait & switch", In the end, I used that as leverage on my deal and got that waived for the future. Hopefully there will be no "catches" to that when the event when it arrives.
Posted on Google by Angela Capistrant
Subaru of Rochester is truly a wonderful dealership!!! The staff is top notch and professional, Olivia got me into a fantastic 2021 outback that we were talking about over the weekend- said I couldn’t make it until Monday morning and was told it be cleaned and gased up for me to take for a test drive and sure enough Monday morning it was ready for me. I’ll be coming back to Subaru of Rochester for all my future vehicle needs.
Posted on Google by Brandon Wagner
we live in twins, but this store is located north of Rochester far away from us, offers good service, and has transparent pricing, Sales Consultant Collins Kiyaga help us too many, thank you.
Posted on Google by yu lan
Every time I get service done at this location the bar is set a little higher. Zoey is amazing and helped us navigate what was most important for regular service on our high mileage car. With money being tight these days, it is a relief to come to a business that isn’t trying to squeeze more money out of you. They work more as a trusted partner. We live 9 hours away and alway make sure we get our service done here when we are in town.
Posted on Google by Travis Andersen
Great service. They go above and beyond
Posted on Google by Terry Schroeder
Received service the very next day (no delay in getting an appointment). My problem was promptly fixed. Excellent customer service!
Posted on Google by Brent Spencer
Quick and helpful. It feels like they aren't trying to take advantage of you, which is great. The employees aren't paid on commission, so they are genuinely trying to help you find the best deal possible.
Posted on Google by Colton Garity
My car is 18 years old. Every time I come in for an oil change I don't need an estimate for everything it might need.
Posted on Google by Renee Smith
Esad was great to work with. He was no pressure which actually made the experience quite nice. He communicated well throughout the entire time and was very patient with me
Posted on Google by Lori Buchholtz
Given that we were out from out of state and suddenly had a vehicle that could no longer be driven safely and repairs would have been outrageous, everyone we dealt with was very helpful and help make a rotten day much better and much easier to deal with.
Posted on Google by Lori Tabbert
Had an amazing experience with Penz! Brenen my salesman did great, super helpful. Super informative. Would definitely recommend the team for any car purchase.
Posted on Google by Jeremy Brake
This is my 3rd Subaru Outback Wilderness and all from this dealership! Every concern I had was taken care of. Excellent customer service and care!
Posted on Google by Rose
Jacob was lit!
Posted on Google by Julia Walters
Great experience, great car, great people.
Posted on Google by Alexander Vaillancourt
I recently purchased a 2026 GMC Sierra Denali from Penz GMC of Rochester and the entire experience was excellent from start to finish. Bennett (Sales) was fantastic to work with. She was knowledgeable about the trucks features and never once made me feel pressured. When she didn't know an answer she didn't try to guess and simply went and asked the manager. Scott (Manager) did an outstanding job walking me through every line item on the proposal, including the trade in, and was patient with my questions until I felt comfortable. It was clear to me that Scott has experience, knowledge, and most importantly patience with the customer experience. Derek (Finance) is extremely knowledgeable and, at my request, moved quickly through thr paperwork but was still able to explain each step so that I understood what I was signing. I felt like I got a fair price on the new truck and trade in which was slightly favorable compared to other local dealerships that quoted me in the previous week. Its clear this team works well together and made this big purchase feel easy and fun rather than stressful.
Posted on Google by Mike Stenberg
Outstanding Experience with Subaru Rochester Good day! I hope everyone at Subaru Rochester is doing well. Purchasing my new Subaru was a truly exciting and memorable milestone, and I would like to express my sincere gratitude for the exceptional experience I received throughout the process. One of the primary reasons I chose Subaru once again is the remarkable reliability I have experienced with my 2010 Subaru Outback, affectionately known as "Gazzini." Over the years, Gazzini has been much more than just a vehicle; she has been a trusted companion through countless journeys, important life events, and cherished memories. Even after all these years, she continues to demonstrate the quality, durability, and dependability that Subaru is known for. The longevity and unwavering performance of my Outback played a significant role in my decision to remain part of the Subaru family. I would also like to extend my heartfelt appreciation to Esad Mujic for the exceptional customer service he provided. From the moment I arrived, Esad treated me with patience, professionalism, kindness, and genuine care. He took the time to answer all of my questions, explain every step of the purchasing process, and ensure that I felt comfortable and valued as a customer. What impressed me most was that Esad went above and beyond by taking the time to thoroughly orient me to the vehicle's features and functions. His willingness to personally walk me through the operation of my new Subaru and ensure that I understood its technology, safety features, and capabilities exemplified what I consider outstanding customer service. His dedication to making sure I felt confident and well-informed before driving away reflected a genuine commitment to customer satisfaction and excellence. Because of the exceptional service Esad provided, I would confidently and enthusiastically recommend both Esad Mujic and Subaru Rochester to my friends, family, and anyone considering purchasing a vehicle. Team members like him help build lasting trust and loyalty, and they truly represent the values and reputation of the Subaru brand. I would also like to express my sincere gratitude to the Manager of Esad Mujic for his assistance and attention regarding the work performed on my beloved 2010 Subaru Outback, "Gazzini." I do appreciate the call and commitment to customer satisfaction were greatly appreciated and did not go unnoticed. Thank you to everyone at Subaru Rochester for your time, professionalism, and outstanding service. I am deeply grateful for the positive experiences I have had over the years with both Subaru and Subaru Rochester. It is reassuring to know there are still organizations that genuinely value their customers and stand behind the quality of their products and service. With heartfelt appreciation and respect, thank you for helping make this special milestone such a positive, enjoyable, and memorable experience. — Noel F. Ancheta
Posted on Google by Nowee Ancheta
Highly recommend buying here. Good selection of vehicles and a great staff to work with.
Posted on Google by Andy Byrne
Great service experience
Posted on Google by Paul Van Tassel
I worked with Austin and although it took months to get the truck finally delivered he was always willing to find out what he could on the process whenever I called and asked ( I live 4 1/2 hours away from dealership) He had everything ready when I went to pick it up, Lloyd was also very helpful with all the paperwork. Great experience and great dealership.
Posted on Google by Jeff Bauer
Sales and finance worked hard for me.
Posted on Google by Josh Dowell
Nice and kind staffs!
Posted on Google by Tx Nk
Good service, friendly and helpful
Posted on Google by Karen Schramm
I found the car I wanted on Cargurus and it was located at Subaru of Rochester in MN. I did everything by text. They worked with me over a couple of days to get the deal I wanted done. The salesman, Gaborik, was helpful in sending a video of the car and pointing out a bonus that hadn't been noted. I had wanted the car delivered to me, but was told they could only deliver 45 miles from the dealership. I luckily have an amazing friend that drove me the 3 + hours it took to get there. Walk through of the tech and car was pretty thorough and, all in all, was a good experience.
Posted on Google by Jamie Lynn
Great service, friendly and knowledgeable.
Posted on Google by Armando Magallon
All work done quickly while I waited.
Posted on Google by Lee Christianson
Our second vehicle purchased from Subaru of Rochester. Smooth experience the whole way through. Very comfortable atmosphere. Esad and the sales team were all very knowledgeable and did not pressure us in any way. We found the prices and warranty options were better than purchasing a Subaru from other dealerships we visited in the area.
Posted on Google by Anna Mae
Excellent customer service! We highly recommend Rochester Subaru!
Posted on Google by Jonalee Buckel, MS LA & SS Teacher
Service Advisor was very friendly. Waiting area was very nice with a great selection of snacks.
Posted on Google by John Evans
Excellent customer service! We highly recommend Rochester Subaru!
Posted on Google by Jonalee Buckel, MS LA & SS Teacher
Everyone was so pleasant & helpful.
Posted on Google by Deb Wooner
I had a great experience with this dealership! Collins was friendly and patient and didn’t rush us on our decision. I’m thankful for his help!
Posted on Google by lys
I was a first time car buyer and they made the process amazing and easy! I never felt pressured to make a purchase and they were more than willing to talk me thru everything - even if it was more than once. Highly recommend Subaru of Rochester and Olivia!
Posted on Google by Tessa Smith
We purchased a 2026 Outback from this dealership. The entire experience was pleasant, with no pressure tactics by anyone. It really felt like we were right at home. Every aspect of the purchase was pleasant and professional. A big shout out to Olivia. She patiently answered all our questions and made the whole experience enjoyable. Highly recommend this dealer to all people looking for a new or used car. DeeJay and Sandy
Posted on Google by DeeJay Oblander
Convenient appointment Friendly service rep Helpful to have a lift to home and back to dealership
Posted on Google by Jeri Sehl
I had an outstanding experience purchasing my new truck from GMC of Rochester this past week! Welcoming, professional, and focused on making the process as easy and enjoyable as possible. I've purchased a dozen new cars in the past 25 years and I've never felt better driving a new vehicle off a lot. There was never any pressure, and everyone took the time to answer my questions, explain the different options, and make sure I felt completely comfortable with my decision. The communication was excellent, the process was efficient, and everything was handled exactly as promised. I could not be more pleased with my purchase or the experience. I would highly recommend GMC of Rochester to anyone looking for a new or used vehicle. They have earned my trust and my future business. Five stars all the way!
Posted on Google by Scott Iverson
The Subaru staff are very friendly and helpful. I did not hesitate to ask questions or express my opinions on cars or features, and they (Jordan, Emily, and managers) patiently answered all my questions.
Posted on Google by Mark Samson
For the second time, finding the perfect car was a breeze with this dealership. A special thanks to ESAD Mujic for being incredibly helpful and accommodating with all my requests. The customer service was superb, and the friendly atmosphere made the entire experience even more enjoyable. Highly recommended! #2026 Subaru Forester Wilderness
Posted on Google by Genesis Calibuso
Was searching for a reasonably priced used car for one of my kids. I found one on their website. Reached out to see if it was still on the lot and made an appt. When I got there, the csr was clean and ready for a test drive. Cant believe the great deal we got! Everything went smoothly and quick. Ill definitely be back when im ready for my own new car! Thank you to all the guys there!
Posted on Google by Jennifer
My original review from two years ago was overwritten, so I’m sharing this updated review based on my most recent experience with the dealership. For the second time, finding the perfect car was a breeze with this dealership. A special thanks to ESAD Mujic for being incredibly helpful and accommodating with all my requests. The customer service was superb, and the friendly atmosphere made the entire experience even more enjoyable. Highly recommended! #2026 Subaru Forester Wilderness
Posted on Google by Genesis Calibuso
Penz dealership made our car buying experience smooth and worry free. Our salesperson (Brenen Madison) was a real pleasure to work with. He went above & beyond to make us feel comfortable & answered all our questions. Love our new Subaru Crosstrek Sport.
Posted on Google by Henry Hodgson
Working with Jesse and Austin was a breeze. Both took their time explaining things as the appointment progressed and answered any questions I had. Great customer service all around!
Posted on Google by Megan Albien
We purchased a 2014 Toyota Camry from Subaru of Rochester on 7/10/2026. We worked with Jordon Herndon who was friendly, efficient and knowledgeable. The dealership is clean, inviting and has a strong well deserved positive reputation in Rochester, MN.
Posted on Google by Vicki Snyder
It was a very difficult situation and everyone there was si helpful, caring, and did everything they could to help me!! I appreciate each and every person that made the situation better
Posted on Google by Donnette Goldsmith
Timely and quality service done as expected!
Posted on Google by Teddy Bauer
Chevrolet of Spring Valley Has been and will continue to be my Number 1 Choice. I have always chosen the Penz Auto Group for all my Current and Future Needs. I will always recommend Chevrolet of Spring Valley to everyone I know. Id just wish the same person from Chevrolet of Spring Valley Could help me weather I choose to ever buy from a different lot in the Group. Keep Up the Great! Service Chevrolet Of Spring Valley! 10+ Rating! Isaac and Adrian Thank You for Everything! Appreciated the Great Service! Love The New Ride!
Posted on Google by Amber Schutte
We received a fair deal. Elliot was very helpful.
Posted on Google by Jim Heining
Adrian was great to work with. He was patient, kind, and listened to what I what I was looking for. Angellica worked hard to get me a great payment. Issac was great and nice!! Highly recommend buying a vehicle from here
Posted on Google by Alicia Leal
I was very pleased with how friendly the staff was. Elliott is wonderful. I was disappointed that this Subaru didn’t come with weather tech floor liners in the passenger compartment as my previous two Outback’s had come with them.
Posted on Google by Diane Frommes
Good experience! No pressure very helpful . Would highly recommend Bennett for assistance looking for a new vehicle. Financing guy was also very helpful.
Posted on Google by Tammy Larson
This is my fourth car with Nissan! It’s always a pleasure working with them. I worked with Jesse and Derek, both were great! Derek is hilarious and makes the tedious paperwork a fun time!
Posted on Google by Zaxten Anderson
Very good experience. Our 5th Subaru from Penz Auto, so they must be doing something right.
Posted on Google by Stephen Pittelko
I’ve always endured great experiences working with Tim in the service department. He’s knowledgeable, professional, and communicates clearly throughout the entire process. What I appreciate most is how easy he makes everything. Whether it’s routine maintenance or repairs, he keeps me informed and gives the extra effort to provide excellent customer service. On more than one occasion, he has arranged to pick up my vehicle and return it when the work was completed, which saved me time and made the entire process incredibly convenient. It’s rare to find someone who genuinely cares about his customers and takes pride in what he does. If you’re looking for a service advisor who is honest, dependable, and willing to go the extra mile, I highly recommend Tim.
Posted on Google by Mal Elisabeth
Choosing a car and filling out all the paperwork is a lengthy process and Subaru of Rochester did their best to provide water, snacks, a place for our child to play, and anything to make the process go as efficiently as possible. Collins was particularly excellent, he is very professional while being very pleasant as well. I would say affable. This was our third time purchasing a vehicle here, and all three times went rather well, and importantly when things didn't go perfectly, they did well to recover, and being good at that is an important skill they put to great use. Great all around experience, would buy again.
Posted on Google by Joseph Pigott
Malik was a friendly, low pressure associate. His approach helped sell me on the truck.
Posted on Google by Hal Houghton
Excellent customer service. I will return.
Posted on Google by Amy Rice
Branden Tucker was very knowledgeable and easy to work with. The process was a pleasant experience and I would recommend him if you're ready to purchase a vehicle.
Posted on Google by Jacquelyn Kenyon
The sales people were friendly and helpful finding the best deal that suit my needs. The prices were reasonable and straight forward.
Posted on Google by Craig Billings
We were looking for a car for my son and found one we wanted to see at GMC of Rochester. Worked with Rob and Skyler who were both fantastic. I was honest about looking at other cars while in town, they were both super and let us take our time to view everything we came to see. When we decided to move forward to a purchase they provided a fair trade in value on our car. They provided a fair price on the car we were buying and we added an extended warranty. They fully explained their warranty and guarantee which gave us peace of mind knowing we had 7 days or 700 miles to return policy. They also provided a lifetime power train warranty with two free oil changes/tire rotations if we choose to use them. I hate buying cars and this process was smooth and seamless because of Rob and Skyler. I highly recommend GMC of Rochester if you are looking for a new or used car.
Posted on Google by Brenda Miller
Levi was very helpful and his manager to get me into a vehicle that not only suits me, but also my budget. Thank you again!!! Also, Thank you to Rickey for recommending Subaru.
Posted on Google by Jenni Hamlin
Great customer service. Everyone, every step of the way, couldn't have been more helpful.
Posted on Google by GARY POWELL
Great service! We started the process of purchasing a vehicle late in the day. Jesse and the team stayed with us until the end- way past closing. They went above and beyond.
Posted on Google by Barbara Borkowski
Entire team made car buying experience smooth and pleasant. Jesse is easy to deal with and communicates on customer's level. Went above and beyond in making purchase happen financially and in meeting our needs. Highly recommend.
Posted on Google by david jack
Kept me up to date on the process, friendly ! Video while doing the inspection is cool to watch
Posted on Google by Jodi Attig
Friendly, considerate, staff, and with all the bells and whistles you could hope for.
Posted on Google by Jenny Martin
Had a great experience with my new purchase! Marty was great! Highly recommend
Posted on Google by Maxwell Anderson
Great experience working with Esad, Jake, and the entire Subaru of Rochester team! From start to finish, the entire buying process was seamless, transparent, and hassle-free. They make the customer priority #1, and truly go the extra mile to partner with you along your buying journey. It’s a team approach from the moment you walk in the door, with everyone in the building willing to help anyway they can. Would recommend Subaru of Rochester to anyone looking for a new or used vehicle in the area!
Posted on Google by Logan Ellinghuysen
Tom in parts answered all my questions and was a great help. 5 stars!
Posted on Google by Isabel Sanchez
The sales team was awesome to work with. I was upside down on miles in a prior lease and they went the extra mile in every way to help me get into a new vehicle.
Posted on Google by Scott Heimer
I bought a new Subaru Outback a month ago and have absolutely loved it! Isaih H. was amazing to work with! He took the time to explain different information and details about the vehicle and purchasing process, which made everything happen smoothly. Everyone involved (shoutout to both Caleb T. And Jeremiah S. as well) provided a professional and personable experience that made the purchase of my new Outback even better!
Posted on Google by Christine
Penz Automotive Group was easy to deal with. Great price with excellent service. Marty was a no pressure sales associate. He answered all of our questions and made sure we bought the vehicle that suited us best.
Posted on Google by Brian Briggs
Great Experience today at GMC Rochester again! They have always explained what needs to be done and got the job done well and for the price they quoted me. Great job all! Many thanks!
Posted on Google by Sheila Rainey
They were friendly and I was in and out without any issues. I had the pleasure of working with Rob and he definitely made car buying a breeze. Thanks to the whole team finding the perfect car my family. Would definitely purchase a few more cars from yall!
Posted on Google by Chris Chan
Jon and Meg were great! Great all around sales experience. Love my new to me GMC Denali
Posted on Google by Mark Nagel
Great experience
Posted on Google by sabir mohamed
The service was fast and efficient. All of it went great.
Posted on Google by Debra D'Souza
Very helpful and friendly
Posted on Google by Emma K
Bought my second Subaru from Subaru of Rochester. Very helpful in all departments! Will be back!
Posted on Google by Kari
Amazing customer service extremely friendly employees! Definitely recommend!
Posted on Google by Melissa Lacroix
Quick, easy to work with, went the extra mile
Posted on Google by Jacob Spivey
Excellent service! Everyone involved in the car buying process was extremely helpful, and genuine. Thank you Gavin, Jesse, and Austin! A+
Posted on Google by Rachel Braunel
I have been serviced by Nissan of Rochester since 2021 and have had wonderful service. The team does great on my car, and the service team is personable, kind, funny and wonderful. Tegin has been a consistent, knowledgeable person who I also look forward to working with in the service team.
Posted on Google by Chris Anderson
Friendly , courteous staff. Listen to my concerns with vehicle. Took before pics.
Posted on Google by Randy Dankers
I am always confident of excellent care with Subaru in Rochester.
Posted on Google by Martha Lamarche
Very professional thank you for well done service and solutions.Understanding the need of your clients. Appreciate your follow up and making a hardship an easy task
Posted on Google by Nasser Fawaz
I go to Penz Subaru of Rochester because I like knowing a Subaru trained technician works on my Forester. When I arrived, they had done their homework and could tell me the other service items due besides the oil change/tire rotation, which I really appreciated. They offered me a complementary rental since the service would take longer than expected, even though I had my 6 month old puppy along for the ride! When I returned, the wild card coupon knocked a nice amount off the total which made the trip in for regular maintenance really manageable.
Posted on Google by Corrine Erickson
Excellent and fast service.
Posted on Google by Ronald Cameron
Prompt friendly service.
Posted on Google by Barb
excellent experience start to finish, first subaru, love it
Posted on Google by David Walsh
First time at any Subaru dealer. Great experience and service. Collins is an amazing person and was a pleasure to work with!
Posted on Google by Ryan Short
Great Service on my Outback.
Posted on Google by Kevin Bischel
Subaru of Rochester really helped us out checking over our 2019 Outback, performing great service, and installing a new battery all on short notice. Madysen, John and the whole group were great. Reasonably priced as well! Thanks! Will see you again.
Posted on Google by Timothy Carlson
We were so impressed with Gavin, Shawn and Austin this week. There was no pressure; just an all around excellent experience. Will highly recommend this dealership and team to everyone. Look forward to working with Penz in the future as well!
Posted on Google by DERBY
My journey with Rochester Subaru continues. Had our Ascent in for its first oil change. Trevor and the guys in service were prompt, pleasant, thorough and best of all done before the estimated completion time. I’m glad we chose Rochester Subaru
Posted on Google by Kevin Fowler
Good service, friendly and helpful
Posted on Google by Karen Schramm
Clean, professional… good communication!! Thanks for the excellent customer service. And thanks for helping move the goodwill Tetris pile from the rental back to my car! (And for fixing my key fob. lol). You guys are great!!
Posted on Google by Mel T
Overall pleasant service experience with no-pressure suggestions for further maintenance.
Posted on Google by Tessa Schweitzer
Friendly , conscientious service every time
Posted on Google by Laura Doxtater
We are beyond happy with the whole experience with Penz Subaru. Everyone is amazing. We have and will continue to recommend them to family and friends. And of course we love our new Outback!!!!!
Posted on Google by Barb Hexun
Very good
Posted on Google by Kal Tang
Very courtesy and professional staff. Mechanics provided quick and efficient maintenance repairs. Both David and Madysen were extremely helpful.
Posted on Google by keith kolasa
Subaru is so commentating Efficient and professional. They never disappoint.
Posted on Google by Todd Holm
I was kept up to date as the work was being done on my vehicle. They let me know when the tire rotation was not needed. Everything was handled professionally and with care.
Posted on Google by Nancy Vaillancourt
Tegin was great! They went above and beyond to help fix my car and make sure I was taken care of.
Posted on Google by Madison McAllister
Josh was of great help, in a timely, professional manner.
Posted on Google by Brian Labs
Great
Posted on Google by K S
They made sure we had the car we wanted, expedited adding the accessories we wanted and got us on our way. Lots of teamwork at Subaru of Rochester
Posted on Google by Heather Clark (Hetty)
I received prompt and courteous service. I was kept informed about the prognosis and the progress. Subaru should be very proud of how guests are treated by Dave and the rest of the friendly staff.
Posted on Google by renee schaefer
I have nothing but good things to say about my experience at Rochester Subaru! From the moment I called in a panic with my AC not working and having a sick kid they made sure that they got me in one of their loner vehicles till they were able to look at my car and figure out what was going on. Not even a week later I was back in my own vehicle with the AC working like it was a new car. From the moment I arrived in tears before a stressful doctors appointment with my son to the moment I returned in happy tears for how my track team I coach did at state they were there for the highs and lows. Honestly they are more than just a dealership or a shop, they want to make sure you are taken care of and truly love what you drive! I hope the next time I am back, I am looking at upgrading my vehicle.
Posted on Google by Anna Frisch
Nissan of Rochester You Guys Rock!!!, Not Only Was Your Staff Knowledgeable But You Also Always Made Sure The People Who Came Into The Dealership Were Taken Care Of. I Also Recommend Asking For Gavin He Made The Experience Fun And Easy. 10/10 Everyone Be Proud Of The Culture And Team You've Built!!!!
Posted on Google by Dillon Erickson
I can't say enough about how wonderful this dealership is. From start to finish they were very genuine and insured that we got the car we loved. A special thanks to Elliot our salesman outstanding job. Seriously every person from Elliot to the managers to the finance folks to the host at the front entrance they were all phenomenal
Posted on Google by Erica Ashworth
Received phenomenal service from my initial phone call for scheduling the appointment all the way through the final review. I’ve had my Subaru serviced through multiple dealerships but never treated this well. Highly recommend Rochester of Subaru for your needs and request Josh, you’ll be well taken care of.
Posted on Google by Bryan Fenster
Great communication from service department. They worked me in their busy schedule earlier than i expected. Very professional and courteous team! Highly recommended!
Posted on Google by Randal Johnson
Very easy to work with.
Posted on Google by Dan Slowinski
We’ve purchased 2 new vehicles from this business.
Posted on Google by kandace Johnson
They actually took the time to get in the car with me for a test drive to confirm what I hearing so they could convey that to the technicians. The service advisor was great at communicating to let me know the status of the repairs. There was no real pressure to upsell any maintenance items but did offer so that was nice as well. Overall a great experience and will be back if and when my vehicle has issues again.
Posted on Google by Don Olson
I’ve always had a great experience at Nissan of Rochester, the people there are courteous, knowledgeable, friendly and caring. With 2 brand new cars I’ve purchased over a 10 year period I feel very happy with the purchases and the process and how easy they made it..
Posted on Google by carmen debek
Excellent sales man and staff.I would highly recommend this dealership to anyone. Really impressed with their service no pressures and great customer service.
Posted on Google by Jim Barrett
Above and beyond!!! I just got off work and when I started driving my vehicle was making an awful noise and I thought something was horribly broken. I pulled into the service bay, (no prior appointment), David was able to quickly diagnose my issue and thankfully it was nothing more than a rock in the tire! He was able to fit me in quickly to take care of it and I was on my way. Thank you!! You Rock! :)
Posted on Google by Tonya Blahnik
Subaru is always very good at the dealership. Agents were busy inside still one agent came outside and checked me and said that he will clear and get me spot soon which actually he did. Ricky and Josh took their presious time to check the vehicle and actually compared my concerns with another same model vehicle. Very good service, thank you
Posted on Google by Chandra Abeyratne
We bought a used Subby from another dealership and brought it in for needed repairs. The service was easy to schedule, we understood what needed repair and the team kept us updated on progress and costs. We also appreciated the loaner car while the work was being done. Thanks, we’ll be back… hopefully not real soon though
Posted on Google by Stephanie Ims
Subaru is fast and efficient whenever I bring my Outback in for servicing. Madysen, the tech who took care of me for my recent appointment, is the best. She’s knowledgeable, motivated, thorough, and of good cheer. Thanks Subaru and Madysen!
Posted on Google by Tom Kinter
What a great experience! Clear explanation of what my car needed. Feedback throughout the process. Thank you!
Posted on Google by Rosemary Williams
That was very pleasant
Posted on Google by Bonnie Iverson
I My experience at Rochester Nissan was through helping a friend to purchase a used Toyota Sienna minivan. I had researched area dealerships, and recommended Rochester Nissan to my friend because of the overall positive reviews. Originally we were working with an employee who is no longer with the company. He assured me that this place was the “real deal”, concerned more with customer satisfaction than with making money. Or rather, being one of those rare places that realized that in the long run, customer satisfaction = making money via relationships. A happy customer tells friends and family, leaves a good review, and comes back the next time they need a new vehicle. I’m happy to report that this was, indeed, our experience at Rochester Nissan. My friend ended up with the car he was hoping for, and the folks at Nissan went WAY beyond what I would have hoped for to fix an issue the car had with its AC. The issue turned out to be more than anyone thought, and instead of waffling or making up excuses, the team responded with integrity and responsibility. It was absolutely an experience of “customer first”. This is rare in an age when businesses are often just after our money. It cost Rochester Nissan more financially, but what they got is a relationship – a person who will share his story, recommend their business, and go check out their offerings when it comes time to bring a new vehicle into my life. A big thank-you to the whole team for making this a positive experience and setting my friend up with a reliable vehicle that will serve him for many years to come – including the ice-cold AC!
Posted on Google by ReWild University
This was our first experience with the Service Department at Subaru in Rochester, MN. It was for an oil change, tire rotation and general fluid check. All was completed within an hour. Staff was informative and courteous. The waiting room was comfortable for the wait. All went as planned.
Posted on Google by Dan Blanchard
Service was great and very thorough always feel that they care for me and my needs.
Posted on Google by Thomas Thompson
Super friendly service. Answered all our questions. The snacks were enjoyable also.
Posted on Google by Nate Belkstrom
Good guys. Very accommodating.
Posted on Google by Bob Eichenlaub
Great service!!!!
Posted on Google by Beth Kebede
Most helpful and patient with prompt and professional service.
Posted on Google by William Brown
I was traveling and had a small issue with ny car. Josh in service was super nice and the crew got me back on the road quickly. The experience couldn't have been better.
Posted on Google by Sara Blanck
I brought my car in for service today and received excellent, professional, and friendly care from John Shaw, Certified Service Advisor. I was kept apprised of the work throughout the process. The stay in the dealership's customer lounge was very pleasant - good Wi-Fi, lots of complimentary snacks, soda, and water. The place overall and the men's room in particular are kept very clean.
Posted on Google by Manny Lorenzo
Here for a routine oil change and to have a rock removed from the brake area. Had a lot of errands to do in a short amount of time. They let me get a loaner vehicle while my car was being serviced. Thank you so much!! Great experience!
Posted on Google by Tarra Boyum
Great experience with the service department. Greeted immediately and all questions answered. Quick service
Posted on Google by Susan B.
Worked with Sue to schedule and have worked performed on a Saturday. Work was completed, vehicle was ready and the interior was clean as they always use seat and floor coverings. Too bad other dealerships do not! Thanks Sue, it was a pleasure as always.
Posted on Google by Rob Quinn
Excellent service
Posted on Google by Gerri Bernard
Great customer service. Shuttle service available on Saturday also. Nice waiting area.
Posted on Google by Mary Richards
Rickey was amazing at helping us out in a tight spot! Super knowledgeable, efficient and kind. All the staff was super friendly and helpful. Highly recommend!
Posted on Google by Kayla Campbell
Fast and great service
Posted on Google by Travis
Professional service and went above and beyond to meet the customer's needs! Look forward to future interactions with Subaru of Rochester.
Posted on Google by Melissa Chinnow
Great place to take your car. These guys are great!
Posted on Google by Karen Burton
Isaih was fantastic to work with. He sold me my dream car. I'd recommend him 10/10.
Posted on Google by Ash
No one ever wants to hear they need new tires on a newer car with less than 32K miles. John did everything possible to make it as painless as possible. Overall was very satisfied with the work done at the dealership.
Posted on Google by Frank Zernhelt
Showed up today for a routine service in which David attended to me and was super helpful answering my questions and setting me up with a rental for the day. The mechanic who worked on my car was awesome giving detailed explanation on what was being done and possible things to be on the look out for in the future. Definitely continue bringing my car in to get serviced! 10/10
Posted on Google by Mauricio Miranda
Super friendly!!! Car was in and out faster than I expected. Was also way cheaper than I was thinking it would be. I was given a list of things that needs to be addressed in the future, with zero pressure to do the work now. Will definitely go back.
Posted on Google by Tammy Johnson
Excellent sales service. Service department also excellent in providing service to my previous Subaru.
Posted on Google by Sue Cook
I always get in and out in what seems like a good amount of time. Things are thoroughly explained and questions answered beforehand. I feel like they value my time.
Posted on Google by Mary Sharpe
Short notice but successful oil change and check up on outback, thanks service team and driver!
Posted on Google by Shay Nelson
Very easy to work with. Very patient to show all the models. The financial guy also gave best dollars for trade in and great discount for car. Very professional and make the sale Very delightful.
Posted on Google by Shishu Zhang
Great team, they were very accommodating with my need to have the car held, Ava, Alex, and Kevin did an awesome job making the process easy and pretty quick too.
Posted on Google by AnimeAfroMN
We get excellent service from Rochester Subaru
Posted on Google by James Gilkinson
Very helpful!!! Great service!!
Posted on Google by Carlie Northway
I bought my car online, and Isaih made the process smooth and stress-free. He sent detailed videos and pictures, answered all my questions quickly, and made sure I felt confident every step of the way. I highly recommend working with Isaih and buying a car from Subaru of Rochester, top-notch service all around!
Posted on Google by Erez Michaeli
Very timely service and the staff was so nice. First time using this dealer since moving to MN. We will be back.
Posted on Google by Sarah Martin
I was on a road trip when my Subaru was due for its first service. They didn’t have any appointments for over a week, so I did the drop-in service. They told me when I dropped it off that it might be three hours because they’d been very busy. My car was ready in just under three hours. They obviously emphasize Customer Service because they took great pains to make sure that everyone was comfortable as they waited, and at the end they explained everything they had checked and done to my car. Everything worked fine afterwards and they gave my car a complementary car wash.
Posted on Google by Field Women
Excellent service, regular updates, friendly attitudes, professional/relaxed atmosphere, nice amenities in the waiting room. Seemingly an efficient and straightforward work order system, with genuinely happy staff sans the chaos and confusion of other dealerships I've seen.
Posted on Google by Anthony Thompson
We had a great experience here. Everyone was very helpful and polite. Dan Welty was our go to person and he was awesome to work with.
Posted on Google by Bill Schroeder
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